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Lead It Project Manager Resume Profile

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Daytona Beach, Fl

PROFESSIONAL ACHIEVEMENTS

Confidential

Lead IT Project Manager

  • Apply business knowledge to develop and manage business requirements
  • Provide communications support for Honda Third Party Lead TPL program, Certified Lead Management Providers as well as other initiatives as requested
  • Coordinate and facilitate Business Operational Reviews for lead management
  • Manage change control by gathering business requirements and implanting changes, working with Hendrick internal and external stakeholders
  • Ensure client engagements are delivered in a manner to exceed expectations
  • Reviews key project deliverables and participates in key project milestone meetings
  • Meet with stakeholders to deliver subject matter expertise and consultation
  • Work with systems analyst to translate business requirements into technical specifications
  • Developing the Project Management Office PMO , project policies and procedures
  • Manage the upgrading and implementation of all dealership infrastructure, including desktops and
  • Manage the implementation and integration of a Cloud and Sharepoint projects.
  • Manage the implementation of Cisco switches and hubs, and Voice over IP VoIP
  • Manage the migration from Checkpoint Firewall, to Cisco ASA Firewalls 5500 series

Confidential

Senior Project Manager

  • Developed the Project Management Office PMO , project policies and procedures
  • Worked with all functional managers across the organization to assure complete and appropriate resourcing of Web Service Oriented Application SOA and Design
  • Partnered with organization to optimize server provisioning, as well as Datacenter, Network Security integration and migration projects
  • Managed and documented all security projects: using Juniper and Checkpoint Firewall-1 OS configurations
  • Improving network productivity by highlighting deficiencies and/or redundancies, and recommends changes in tools, training, processes, reporting, and employee engagement
  • Policy management, coordinating with stakeholders to implement B2B VPN connectivity solutions
  • Assign and monitor the work of project team members, providing support and direction as needed
  • Manage and control project scope and acquire the necessary approval for changes
  • Participated in and coordinated issue identification and resolution, as well as risk identification and mitigation
  • Act as liaison with all business units and subject matter experts to maintain strategic link to business needs
  • Participated in the establishment, organization, and implementation of all goals, objectives, policies, and operating procedures
  • Responsible for hiring and Mentoring of less experienced Project Managers on project management standards, frameworks, methodologies and life cycle

Confidential

Project/Program Manager

  • Supervised a team of 50 including: Business Analysts, Network Engineers data center and desktop support departments
  • Managed and documented all security projects: using Juniper and Checkpoint Firewall-1 OS configurations
  • Participated in and coordinated issue identification and resolution, as well as risk identification and mitigation
  • Investigated and learn business issues and data challenges, and the end-to-end and SOA process area in specific
  • Ensure solutions track to Annualized Direct Business Benefit and Tier-1/Tier-2 savings projections/estimates
  • Managed multiple data center and Security migrations, and integrations
  • Responsible for driving the successful delivery of technology solutions
  • Participated in and coordinated issue identification and resolution, as well as risk identification and mitigation
  • Prepared and maintained proposals, requirements documentation Scope, Risk Assessments, Budget, etc.
  • Developed and managed project budgets, tradeoffs between scope, timelines, cost and risk
  • Applied standard PMI and other Project Management methodologies such as ITIL, SDLC, PMBOK and Agile
  • Developed infrastructure deployment and migration plans including input and output interface feeds, data migration, mapping and conversions
  • Developed business rule migration, data privacy and legal compliance with HIPAA and the Sarbanes-Oxley SOX Act
  • Managed RFI, RFP contract development, review processes and utilize appropriate support tools to enhance sustainable results
  • Managed and tracked all Level Of Effort LOE progress reports in IMPACT, and Rational Portfolio Manager RPM , as well as using Clarity and MS Project for the Project Management Office PMO

Confidential

Project Manager Retail Technology

  • Managed all Network Infrastructure support projects for Cub Food Store openings, closings, and remodels
  • Lead staff to manage data modeling for enterprise store networking infrastructure projects
  • Managed testing and integration of Point of Sale POS and Service Oriented Application SOA compatibility with Windows Server 2003, Active Directory, and Cisco networks
  • Implemented, configured and maintained Cisco Routers and hubs, and Checkpoint Firewall-1 servers.
  • Worked with POS development teams to integrate the application for the project's completion
  • Provided technical direction on projects to department or project participant
  • Ensure delivery of key projects and support business needs through the system development life cycle
  • Support the business owner during the project life cycle to ensure solution supports required processes and creates the anticipated value while managing the business expectations of IT delivery
  • Managed vendors, as applicable to ensure the quality and timely processing of vendor assigned deliverables
  • Used SharePoint to track project plans and reports and share with the PMO and stakeholders
  • Managed and monitored network Security projects through full project lifecycle
  • Conducted reviews with staff with a view to optimizing their physical infrastructure environment

Confidential

Senior Automation Analyst

  • Managed all soldiers and civilian contractors, who maintained and administered Enterprise level Windows server 2003 and Active Directory network infrastructure
  • Ensure solutions track to Annualized Direct Business Benefit and Tier-1/Tier-2 savings projections/estimates
  • Developed and implemented plans to provide chain of command with planning documents, benchmark studies, financial analyses, data collection and analysts, using SDLC methodology
  • Developed contextual and conceptual security architecture deliverables at a domain or enterprise level - not just technical solution architecture deliverables.
  • Support specific Army objectives through innovative technology offerings
  • Solve complex technical IT security problems through appropriate and cost effective application of current technological components.
  • Managed project budget s to include forecasting, accruals, and variance explanations showing appropriate follow-up, research and due diligence in accordance with planned financial due dates and schedules
  • Developed a change management process that defined when changes will be introduced including a clear communication plan for such changes
  • Brought all relevant IT assets and resources to bear to address the end-to-end process need

Confidential

Desktop Support Supervisor/Jr. Project Manager

  • Lead initiatives of team of 10 desktop support staff in maintaining all client desktops, laptops and workstations
  • Assist business with Problem and Incident Management
  • Supported I.T. Leadership Team in the procurement and provisioning of software, hardware and related services
  • Provided escalation point for key issues and recognize and drive for resolution of common issues
  • Conducted reviews with department heads with a view to optimizing their physical network and desktop environment.
  • Managed the support of Lockheed-Martins SAP, and phone system in at the Eagan Corporate office
  • Managed software and operating system updates through SMS
  • Managed vendors, as applicable to ensure the quality and timely processing of vendor assigned deliverables
  • Utilized tools such as Clarity to effect business change business systems analysis experience
  • Managed all Cisco switches, hubs and all Checkpoint Firewall-1 servers

TECHNICAL EXPERIENCE

Hardware:

Compaq, Macintosh, Sun/SPARC, DEC Alpha, Dell, Hewlett Packard

Software:

MS-DOS, Windows 2000, Windows NT, Windows Server, Windows XP, Active Directory, MAC/OS, Novell Netware UNIX/LINUX, SunOS, MS Exchange, MS Outlook, Office 2000/XP/2013, MS Word, MS Excel, MS Project, Visio, NIKU, Citrix Server, IOS, SMS 2.0, EDI, ArcServe, Seagate Backup Exec, Java Script, HTML, NetView VMWare, RetailPro, RaiserS Edge, Sage 300 ERP, POS, Primavera-P6, SAP HR, Financials, Asset Management , CRM

Protocols:

TCP/IP, DNS, FTP, IIS, Active Directory

Data and Telecommunications:

Shiva VPN, Lucent Technologies, PBX, Bay Networks, Cisco Systems, Nortel Networks, AT T

Database:

Oracle, SQL Server

Intrusion Detection Data Security:

Watchguard, CheckPoint Firewall-1, Cisco Firewall, Juniper

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