Lead It Project Manager Resume Profile
Daytona Beach, Fl
PROFESSIONAL ACHIEVEMENTS
Confidential
Lead IT Project Manager
- Apply business knowledge to develop and manage business requirements
- Provide communications support for Honda Third Party Lead TPL program, Certified Lead Management Providers as well as other initiatives as requested
- Coordinate and facilitate Business Operational Reviews for lead management
- Manage change control by gathering business requirements and implanting changes, working with Hendrick internal and external stakeholders
- Ensure client engagements are delivered in a manner to exceed expectations
- Reviews key project deliverables and participates in key project milestone meetings
- Meet with stakeholders to deliver subject matter expertise and consultation
- Work with systems analyst to translate business requirements into technical specifications
- Developing the Project Management Office PMO , project policies and procedures
- Manage the upgrading and implementation of all dealership infrastructure, including desktops and
- Manage the implementation and integration of a Cloud and Sharepoint projects.
- Manage the implementation of Cisco switches and hubs, and Voice over IP VoIP
- Manage the migration from Checkpoint Firewall, to Cisco ASA Firewalls 5500 series
Confidential
Senior Project Manager
- Developed the Project Management Office PMO , project policies and procedures
- Worked with all functional managers across the organization to assure complete and appropriate resourcing of Web Service Oriented Application SOA and Design
- Partnered with organization to optimize server provisioning, as well as Datacenter, Network Security integration and migration projects
- Managed and documented all security projects: using Juniper and Checkpoint Firewall-1 OS configurations
- Improving network productivity by highlighting deficiencies and/or redundancies, and recommends changes in tools, training, processes, reporting, and employee engagement
- Policy management, coordinating with stakeholders to implement B2B VPN connectivity solutions
- Assign and monitor the work of project team members, providing support and direction as needed
- Manage and control project scope and acquire the necessary approval for changes
- Participated in and coordinated issue identification and resolution, as well as risk identification and mitigation
- Act as liaison with all business units and subject matter experts to maintain strategic link to business needs
- Participated in the establishment, organization, and implementation of all goals, objectives, policies, and operating procedures
- Responsible for hiring and Mentoring of less experienced Project Managers on project management standards, frameworks, methodologies and life cycle
Confidential
Project/Program Manager
- Supervised a team of 50 including: Business Analysts, Network Engineers data center and desktop support departments
- Managed and documented all security projects: using Juniper and Checkpoint Firewall-1 OS configurations
- Participated in and coordinated issue identification and resolution, as well as risk identification and mitigation
- Investigated and learn business issues and data challenges, and the end-to-end and SOA process area in specific
- Ensure solutions track to Annualized Direct Business Benefit and Tier-1/Tier-2 savings projections/estimates
- Managed multiple data center and Security migrations, and integrations
- Responsible for driving the successful delivery of technology solutions
- Participated in and coordinated issue identification and resolution, as well as risk identification and mitigation
- Prepared and maintained proposals, requirements documentation Scope, Risk Assessments, Budget, etc.
- Developed and managed project budgets, tradeoffs between scope, timelines, cost and risk
- Applied standard PMI and other Project Management methodologies such as ITIL, SDLC, PMBOK and Agile
- Developed infrastructure deployment and migration plans including input and output interface feeds, data migration, mapping and conversions
- Developed business rule migration, data privacy and legal compliance with HIPAA and the Sarbanes-Oxley SOX Act
- Managed RFI, RFP contract development, review processes and utilize appropriate support tools to enhance sustainable results
- Managed and tracked all Level Of Effort LOE progress reports in IMPACT, and Rational Portfolio Manager RPM , as well as using Clarity and MS Project for the Project Management Office PMO
Confidential
Project Manager Retail Technology
- Managed all Network Infrastructure support projects for Cub Food Store openings, closings, and remodels
- Lead staff to manage data modeling for enterprise store networking infrastructure projects
- Managed testing and integration of Point of Sale POS and Service Oriented Application SOA compatibility with Windows Server 2003, Active Directory, and Cisco networks
- Implemented, configured and maintained Cisco Routers and hubs, and Checkpoint Firewall-1 servers.
- Worked with POS development teams to integrate the application for the project's completion
- Provided technical direction on projects to department or project participant
- Ensure delivery of key projects and support business needs through the system development life cycle
- Support the business owner during the project life cycle to ensure solution supports required processes and creates the anticipated value while managing the business expectations of IT delivery
- Managed vendors, as applicable to ensure the quality and timely processing of vendor assigned deliverables
- Used SharePoint to track project plans and reports and share with the PMO and stakeholders
- Managed and monitored network Security projects through full project lifecycle
- Conducted reviews with staff with a view to optimizing their physical infrastructure environment
Confidential
Senior Automation Analyst
- Managed all soldiers and civilian contractors, who maintained and administered Enterprise level Windows server 2003 and Active Directory network infrastructure
- Ensure solutions track to Annualized Direct Business Benefit and Tier-1/Tier-2 savings projections/estimates
- Developed and implemented plans to provide chain of command with planning documents, benchmark studies, financial analyses, data collection and analysts, using SDLC methodology
- Developed contextual and conceptual security architecture deliverables at a domain or enterprise level - not just technical solution architecture deliverables.
- Support specific Army objectives through innovative technology offerings
- Solve complex technical IT security problems through appropriate and cost effective application of current technological components.
- Managed project budget s to include forecasting, accruals, and variance explanations showing appropriate follow-up, research and due diligence in accordance with planned financial due dates and schedules
- Developed a change management process that defined when changes will be introduced including a clear communication plan for such changes
- Brought all relevant IT assets and resources to bear to address the end-to-end process need
Confidential
Desktop Support Supervisor/Jr. Project Manager
- Lead initiatives of team of 10 desktop support staff in maintaining all client desktops, laptops and workstations
- Assist business with Problem and Incident Management
- Supported I.T. Leadership Team in the procurement and provisioning of software, hardware and related services
- Provided escalation point for key issues and recognize and drive for resolution of common issues
- Conducted reviews with department heads with a view to optimizing their physical network and desktop environment.
- Managed the support of Lockheed-Martins SAP, and phone system in at the Eagan Corporate office
- Managed software and operating system updates through SMS
- Managed vendors, as applicable to ensure the quality and timely processing of vendor assigned deliverables
- Utilized tools such as Clarity to effect business change business systems analysis experience
- Managed all Cisco switches, hubs and all Checkpoint Firewall-1 servers
TECHNICAL EXPERIENCE | |
Hardware: | Compaq, Macintosh, Sun/SPARC, DEC Alpha, Dell, Hewlett Packard |
Software: | MS-DOS, Windows 2000, Windows NT, Windows Server, Windows XP, Active Directory, MAC/OS, Novell Netware UNIX/LINUX, SunOS, MS Exchange, MS Outlook, Office 2000/XP/2013, MS Word, MS Excel, MS Project, Visio, NIKU, Citrix Server, IOS, SMS 2.0, EDI, ArcServe, Seagate Backup Exec, Java Script, HTML, NetView VMWare, RetailPro, RaiserS Edge, Sage 300 ERP, POS, Primavera-P6, SAP HR, Financials, Asset Management , CRM |
Protocols: | TCP/IP, DNS, FTP, IIS, Active Directory |
Data and Telecommunications: | Shiva VPN, Lucent Technologies, PBX, Bay Networks, Cisco Systems, Nortel Networks, AT T |
Database: | Oracle, SQL Server |
Intrusion Detection Data Security: | Watchguard, CheckPoint Firewall-1, Cisco Firewall, Juniper |