Domain Knowledge Expertise:

• Management Skills:
  • Program portfolio level financial analysis and management.
  • Program cost model and budgeting and forecasting and Accrual management.
  • Portfolio revenue recognition forecast.
  • Participation in preparing the project contract proposals.
  • Project Performance Reporting in dashboard Status, Progress and forecast
  • Stakeholder management
  • Knowledge Acquisition and Transition Management.
  • Participation in Project's full life cycle phases.
  • People Management managing Collaborative and multi-location teams .
  • Risk and Issues management ,PMO Participation.
  • Knowledge in PM tools MS Project,MS office for planning progress reporting.

Technical Skills:

• Domain Knowledge:Cloud Computing,VMware Virtualization administration,IT Infrastructure Management Services,Data center operations delivery Management, Windows based System administration.
• Cloud Computing : Hadoop 2.2 , Salesforce
• Operating Systems: Windows 2003/2008/2012 Server, VMware ESX,Ubuntu Linux.
• Hardware: Hp Proliant server, IBM based Servers, Dell Poweredge,Cisco routers and switches, Symmetrix, Clariion, Storagetek Tape library.
• Software Packages: MS Project, MS-Excel, MS-PowerPoint.
• Productivity Packages:EMC Documentum, Remedy, Clarify, ServiceNow.Version one, Team Foundation server.
• Tools Utilities: HP Open view Storage Data Protector-Omni 5.10,Tivoli Enterprise Console, Legato Networker 7.2, Network Monitor,Norton Antivirus Corporate Edition 7, Remedy System5.01,AutoSys Job Management, PowerShell, IIS6.0

Career History

Confidential

PMO Manager

• Governs project management process to support all corporate level IT change projects towards successful deployment as per contract requirements.
• Perform regular briefing sessions and Process Governs meetings to ensure the process is compiled by all departments vendor service delivery competencies.
• Ownership of communication plans for internal external stakeholders, Documentation of disputes, issues, risks with root cause, contributing factors, and preventative actions.
• Bridge the gaps between delivery teams, vendors and key stakeholders during project progress.
• Deliver the project plan towards scope, timescales and budget by tracking activities against plan and actual costs against budget.
• Review and ensure project design, technical solutions cover the project scope and customer requirement as per SOW.
• Review and ensure project design, technical solutions cover the project scope and customer requirement as per SOW.

Confidential

Program Financial Controller PMO

• Managing the portfolio level budget of 20 million related schedule for analyzing financial impact due to variance from baselines.
• Developing the periodic forecast on program budget and assess the forecasts made by PMs.
• Responsible for oversight forecast updates for all projects to ensure actual are updated and discrepancies with forecasts are identified, analyzed and variance tracked for reporting.
• Dispatch the portfolio level dashboards to management client to review the finance progress.
• Responsible to deliver the accurate monthly accrual report to internal and external finance departments.
• Ensure with Program manager that accruals are closed and timely financial closure of the programs while quarter ends.
• Ensuring the timely and accurate customer billings of labor and travel cost in accordance with the contracts and resolve any disputes in the billings.
• Manage the resource's international travel cost estimates and forecasting the monthly expenses against travel budgets.
• Ensuring the program cost, revenue are identified managed.
• Tracking the completion of major project deliverables which agreed in SOW/PO and recording the customer's delivery acceptance.
• Coaching PMs about all project-related financial processes rules and policies.
• Involving in setting up new project building and share input for project plans, time lines and Cost estimates and forecast.
• Review the external vendor costs invoice in T M and Fixed bit projects for fund releasing.
• Controlling the internal costs due to non-billable program activities and its impact on revenue/profit.
• Involving in business controls reporting and periodic contract reviews contract changes. Suggest senior management commercial team regarding changes on PO to resolve the cost impacts and disputes.

Operations Manager

• Delivering the high level dashboards to management to review the daily activities among the service lines and customer accounts.
• Tracking the Change request among the various customer accounts and reporting the change request trends and progress towards successful implementation.
• Tracking the sub-con spend expenditure and forecast the Sub-con spending at country level.
• Serving as the focal point in Cost Take out CTO and capturing the cost saving from various service lines and reporting CTO progress based on the expected targets.
• Delivering the weekly country level reporting to ASEAN team.
• Coordinate the Daily meetings with Service line/platform managers about major incident, changes across all service lines.
• Driving the action plans in reducing the problem areas and introducing the best practices in the project and operational practices.

Confidential

Project Manager

• Accountable for IT Infrastructure delivery for data center of Spring Singapore.
• Developing the periodic forecast on fixed bit project budget utilization.
• Develop detailed implementation plans for delivering of the Technical Solution Document and Engage and manage technical resources to deliver the project plan.
• Acceptance of deliverables/milestones and report project progress to the account specific management in place on the particular project.
• Develop the disaster recovery testing plan and implement the plan on the development environment.
• Work with the Delivery Integration Team to ensure that all relevant internal teams and alliance teams are engaged to deliver the service at Implementation
• Deliver the project plan to scope, timescales and budget by tracking all activities against Plan and all actual costs against budget.
• Responsible for managing the vendor involvement for the IT infrastructure implementations and delivery as per customer requirements.
• Escalate relevant issues and risks in accordance to the Project Issue and Risk Management Procedure and the account specific Process.
• Develop and propose the preventive and corrective action plans to address problem areas and eliminate its root cause.
• Manage all changes in accordance to the Change Management Process to prevent the implementation of unauthorized changes and cost exposures.

Project Manager

Confidential

• Collaborate with technical and solution architects of venders in development of proactive solutions and customer requirements.
• Ensuring the program cost, revenue are identified managed.
• Define and track project goals and measures in alignment with project and program vision and targets.
• Review and ensure project design, technical solutions cover the project scope and customer requirement as per SOW.
• Review customer requirement, standard and define Project scope and schedule.
• Prepare and update project plans and estimates by covering all deliverables.
• Identify project changes, risks and develop mitigation plans on a continuous basis.
• Monitor project construction and execution as per design specification.
• Initiate and report on the defect prevention and improvement activities.
• Review project status with all team members and identify action plans
• Responsible for communication and formal project status reviews with both the customer and program leadership.
• Support program manager in customer expectation management and any escalations within scope of SOW.

Project Consultant

Confidential

• Serving point of contact of relationships with UN clients and stakeholders for the Virtualization management to ensure IT priorities were closely aligned with business needs.
• Planning budgeting with client Project Manager regarding the upcoming server consolidation projects from UNICC's customer, and driving the Plan towards Execution.
• Involvement in technical design reviews and proposal for optimizing the contract drafting of the customer datacenter.
• Providing the total cost of ownership analysis by comparing the current environment to proposed virtual environment.
• Consolidating server and desktop infrastructure resulting in significant reduction in costs, improvement in service levels and reduction in risk and improvement in business agility.
• Developing the disaster recovery planning and testing for identified production servers under risk.
• Delivering the periodic reports about business critical server's performance, resource utilization, backups, snapshots and cost associated.
• Planning and tracking the migration assignments of the VMware based products and technologies depend on customer requirements.
• Accountable to review the change requests of production servers under virtual environment and coordinate for stakeholder's inputs and approvals.
• Providing the time and effort tracking of associates for billing and invoicing the customer.
• Coordinating the competency development programs, preparing KT documents for technical professionals for upcoming datacenter establishments at UN client locations.
• Identifies and plans for future needs develops and disseminate best practices.
• Ensures the development of standards, procedures and practices to ensure the efficient delivery of virtualization services.