| Confidential Sr. Managing Consultant - Facilitated Daily scrum meetings, spring planning, spring review, and spring retrospective in the HAMP Program
- Managed Product owner expectations On Artifacts Such as Product Backlog, Spring Backlog, Sprint Burndown, and Release Burndown.
- Managed the overall performance and delivery of cross-functional teams within the Delivery and Services Department
- Facilitated sprint planning as a Scrum master for multiple Scrum teams.
- Provided visibility to team impediments/risks and helped eliminate them.
- Established effective communication for the department with consistency across development and business management. Presentations, Recommendations and Updates provided regularly to the PMO Office.
- Coached, Mentored Agile Team members and provided constructive performance feedback
- Trained and coached a development team of 6-8 and management team of 12 to utilize Agile Methodology with Scrum
- Worked with Stake Holders / Product Owners to prioritize the requirements for each sprint.
- Helped the product owners to come up with set of stories for better understanding for estimation and development.
- Represented the team by reporting overall project status and upcoming risks and suggested solutions.
- Ensured task completion to specification, on time and within budget.
- Led the team in daily Demos and Final Iteration Demos to ensure client's satisfaction and acceptance.
- Ability to disaggregate a complex process into smaller activity steps, identify pain points and risks, and redesign the process to eliminate risk, improve standardization and deliver productivity through appropriate use of technology
- Managed the portfolio of reengineering initiatives CCM, Asset Management Master Servicing and bring visibility to project status and financial saves to CCM AM seniors through Reengineering Council
- Documented process workflows as necessary to support the implementation of a product, service, or technology change
Confidential Sr. Managing Consultant - Made certain the User Stories are good, comply with Acceptance criteria, have sufficient business value and selling points for the Asset Management Portal Reporting Module.
- Led the Development teams responsible for the BI/Reporting Module to break down large and complex user stories into simplified versions for execution.
- Prepared and sent weekly and monthly progress reports and keep the clients updated about software under development.
- Developed detailed requirements specifications by creating wireframes using stpsoft software.
- Developed and managed product roadmap using Mind Map software
- Managed iteration planning meetings and Product backlog.
- Tested User Stories for accuracy and completion to unsure undisputed acceptance and validation of stories.
- Coordinated activities with Asset Management offshore development teams, the Business Unit, Project Managers and testing teams respectively.
- Advised Product Owners, Scrum Master and the Asset Management Portal teams to improve their ability to create good product backlog.
- Ensured client satisfaction by arranging client reviews DEMOS of software under development.
Confidential Requirements Manager/Principal Business Analyst - Managed a team of Business Analyst in the OCC SIS Team to maintain and deliver multiple releases for ten web/client based applications.
- Led requirements analysis and verification, ensuring that requirements statements are complete, consistent , concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards of OCC SIS Suite of Applications
- Led and managed peer reviews and inspection of requirements documents. Participated in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
- Responsible for hiring, promotion and performance reviews for Analysts in the SIS Team and assisted other departments these same tasks.
- Managed changed baselined requirements through effective application of Change Control Processes and Tools CCB .
- Identified and deployed process improvements and standards for key practices in requirements management, metrics management, software engineering, testing, and release management for OCC SIS Suite of Applications.
- Led the team in risk identification, risk mitigation, project scope definition and methodology of the project.
- Collaborated directly with Business Unit to assess the technical impact of business requirements and to reach consensus on alternative solutions when necessary in an effort to maintain a consistent yet flexible architecture.
- Led successful teams through complex program and project task. Project Management focus areas include project planning, financial management, staffing, communication and scope management. Delivery focused and able to motivate teams.
Confidential Sr. Consultant - Led the Business team in analysis and integration reviews of various IT reporting and data collection, aggregation systems like ODS, MIS, ASID, DOTS and SAP
- Reviewed and analyzed IFC's system development requirements and designs, plans of Investor Reporting development and Implementation
- Document the proposed system solution by mapping the data from the various data models, repository and data dictionary.
- Led the team in data cleanup exercises alongside CSLLM, CFAID and CBI staff to identify various Partner Duplicates in the Source Systems
- Led the team in System design with CBT's Rapid Application Design RAD team, Architecture and Engineering AE team, and Business Intelligence BI team.
- Conducted detailed analysis to identify gaps in the process and document the findings for purpose of streamlining the data used in developing the Investor's Report.
- Worked closely with International Finance Corporations' IFC Investment Teams, Syndications, Advisory Services, Accounting and Finance Department in gathering requirements for Investor's Reporting initiative.
- Led the testing effort and was responsible for writing the test script for the World Bank Investor's Report.
- Worked closely with the Information Quality Group in setting up Data standards and naming conventions in cleansing the data from the source systems.
SAIC Consultant | Confidential | - Led the RADM team in Requirement Categorization and Reengineering Process
- Incorporated Agile Methodology in the ELC process in an effort to streamline Requirements and Process Reengineering.
- Worked with the WRMS Project team to identify various requirements and their traceability using Requisite Pro
- Assisted the WRMS team in training and UAT Testing.
- Led the team in Executive briefing and weekly status reports.
| | Confidential | | Project Manager/Sr. Consultant | - Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
- Managed a team of seven in designing, testing and implementing the FDA AIMS Project.
- Ensured consistent communication through each integrated project team including other contractors and government employees.
- Conducted regularly scheduled project status meetings with the integrated project team.
- Wrote User Guide for the FDA AIMS System.
- Maintained continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
Confidential | | Senior Business Analyst/Scrum Master | - Represented EHRI/RetireEZ team at client and public forums.
- Facilitated discussion and issue resolution between the client, business teams, and the IT project team.
- Managed small to medium projects from concept development, requirement gathering, functional specifications and analysis through UAT, defect management and on-time implementation across multiple lines of business.
- Led and supported the team in data analysis including data quality and consistency.
- Mentored junior BA s, QAs and Data Analysts throughout the project life circle.
- Managed and created detailed specifications for data cleansing, data scrubbing, ETL and data migration processes using Business Object as the main Repository.
- Led a team of six Business Analysts, which involved allocating projects, reviewing documents, providing feedback, mentoring and training. Reported directly to VP of Product Development.
| | Confidential | | Senior Business Analyst COGNOS 8.3 Implementation | - Participated in detailed requirements analysis for the design of data marts and star schemas.
- Led the team in performing raw data analysis checks in Excel, SQL database platforms on tabulated data gathered.
- Led the development team in performing Unit Testing and SQL performance tuning.
- Managed and analyzed the different source system of data used in building the data mart.
- Proficient in the prototyping of new development requirements and supported business data warehouse application and reports using the agile development methodology.
- Managed a team of eight operations staff and a database specialist over a period of Six months to define data elements, validation and data mapping in a client system and implementing a data solution to resolve errors in the COGNOS 8.3 implementation process.
| | Confidential Business Analyst/Lead Business Analyst | - Managed and Implemented IBM/Siebel CRM system on Customer Service and Retail Sales Channel using SDLC and Agile Methodology from conception to implementation budgeted at 5 and 7 million.
- Organized joint application development JAD sessions for requirement gathering, with the stakeholders, dealers and super dealers, senior managements and end users.
- Analyzed business requirements documents and developed flow chart diagrams and activity diagrams.
- Analyzed business risks, identified mitigating controls, plans and performed onsite testing and determined effectiveness of control systems.
- Managed a multilevel responsibility matrix providing senior leaders with a thorough operative report management and problem-solving platform for the creation of crucial mainframe and related tech projects.
- Played key role in call center turn around project resulting in reducing caller waiting time, improving call response times and increasing first call resolution by 42
- COGNOS Implementation Analyst supporting the Sales team for the integration of global sales data from various ERP systems into COGNOS as a single repository, replacing several different reporting tools with one global analytical tool.
- Led strategic planning initiative to secure proposed budget for the consolidation of six call centers by identifying CRM and process improvements opportunities.
Confidential Business Analyst - Partnered with the Business to identify IT needs, solve IT problems and deliver IT solutions consistent with the company strategy and developed from an in-depth knowledge of the functional areas.
- Facilitate Business Process Re-Engineering and Best Practices standards in compliance with Sarbanes-Oxley.
- Analyzed portfolio performance incorporating quantitative and qualitative research utilizing cash flow projections, expense forecasting, and rate of return ROI comparison to relevant benchmarks.
- Created functional requirement specifications FRS for Loan Management, Appraisals and Pricing Modules and transformed underwriting guidelines into pricing rules.
- Conducted training sessions for the end users and documented various training manuals.
Confidential Business Analyst/Account Manager - Worked with Director of Sales to develop and execute business plans to achieve assigned sales profitability and quality objectives.
- Furthered the development of sales within existing major accounts and increased service levels by 70 to existing accounts.
- Worked with client and IT Architect to ensure proper transaction of business requirements into IT solution requirements.
- Provided technical advice on all aspects of the installation and use of computer software systems and network, both before and after the sale of systems.
- Assisted clients in the phases of migration into their production environment.
- Build business process models, data flow diagrams and entity relationship diagrams to maximize sales potentials.
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