SUMMARY

• A PMP certified Project Manager, specialized in program/project management, software development methodologies, business process models, custom software development, system architectures and software test process.
• 9 years of Strong Business Analysis and Project Management experience in Finance/Security, Insurance/Reinsurance, Electronic Manufacturing Service, Health Care, Business Process industries.
• Firm understanding of Business Process Flows, Case Tools, Business Analysis, Requirements Analysis, Specification Drafting, Functional Testing, Project Coordination.
• Formulate business requirements documents BRDs , defining project plans, writing system requirements specifications, and delivering project/ status reports.
• Adeptly managed projects throughout the Software Development Life Cycle SDLC , worked efficiently on all 4 phases of Software Development Life Cycle SDLC deliverables and STP Processing, BPMN and Service Oriented Architecture SOA .
• Extensive knowledge in Requirement Gathering Analysis through practicing various techniques such as User Interviews, Workshops, Brainstorming, Prototyping, Data Diagrams, Process Diagram, Scope Modelling, Surveys, Interviews and Interface analysis.
• Skilled at performing User Acceptance Testing UAT , SWOT analysis, GAP analysis, Cost benefit analysis and ROI analysis.
• Experience in Rational Unified Processing RUP , Agile, Scrum methodologies, Unified Modeling Language UML , Requisite Pro.
• Exhibited sound data analysis skills using SQL, MS Access.
• Familiarity with ERP database such as Oracle database 10g/11i and BAAN with proficiency in queries for retrieving, analysis and testing.
• Elaborate involvement in designing, testing, implementation and support of approval and authorization process through workflow system using SharePoint, .Net for User Access, New Company creation in ERP, Inventory cycle counting, and Currency rate uploads, General ledger journal postings.
• Proficient in interacting with business users to identify information needs and initiating process changes and creating Use Cases, Use Case diagrams, Activity Diagrams, using tools like MS Visio.
• Performed design analysis of In House Access Management Solutions to mitigate risk and ensure SOx compliance.
• Prime Coordinator in User Access Management Solutions - Implementation and Roll Out exhibiting solid written and verbal communication to interact effectively with Developers, Project managers, business owners and End users.
• Worked on designing Documentation storage architecture for projects to facilitate systematic documentation tracking system.
• Experience in facilitating Joint Application Development JAD sessions, Rapid application development RAD sessions, conducting user interviews and acting as a liaison between the customers, development team and testing team.
• Familiar with testing tools to design and develop test plans and test scripts and good at quickly learning technologies and systems that are organization/project specific.
• Experienced in developing Test Plans and Test Cases based upon business requirements.
• Exposure to various business processes and applications implementation methodologies AIM .
• Involved in Core process Analysis AS-IS Study , Requirement gathering, TO-BE process Mapping, functional gap analysis, custom application design, configuration, module setup, test script generation, writing training guides, training end users and production support of various financial modules.
• Knowledge of industry standards like ITIL, Six Sigma Sarbanes Oxley Act SOX and 'best practices' models like CMMI SEI .
• Worked on MS Project to manage schedules, deadlines, resources, collaborate with different teams, and analyze project information.
• Generated Traceability Matrices using Rational Request to ensure that all the requirements are effectively delivered.
• Knowledge of Risk Management, performance measure development, process development, and WBS.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Project Manager Consultant

• Working as Project Manager consultant catering Project management services for BCBS NC and Kansas city.
• Managing schedules and tracking various project work products for various domains and work streams.
• Monitor and evaluate existing process under PMO guidelines on continuous basis and suggest improvement.
• Manage and track project risks and issues on continuous basis using MS SharePoint, MS Projects.
• Interact with respective user groups and develop prototype plans of the projects.
• Conducted various meetings to collect status on each activity from each team.
• Develop weekly status reports and present to executive committee.
• Deliverables included Project plan, WBS, Status reporting, process management, scope and time control
• Take the ownership to stakeholder management, reporting to Sr. management, monitor the change control process
• Monitor and maintain multiple schedules using Primavera P6.Aid the team in defining the projects goals, objectives, success factors, and weekly/monthly reports.

Confidential

Project Manager Solutions Delivery Consultant

• Successfully managed and delivered a Health Care Patient Billing system with a team of 25 members On-Site and Off-Shore . Interfaces developed using MS.Net, SQL Server, MS Access.
• Developed project cost estimates and ensure that projects were completed within budgeted cost. Periodically communicated project to stakeholders and reviewed the budget versus cost.
• Prepared project plans, cost estimation, business case analysis, solution definitions, architecture, development, testing and implementation
• Managed and tracked project requirements on continuous basis using Rational Request.
• Worked with Subject Matter Experts to gather application requirements.
• Interacted with respective initiative leads from various geographical locations and developed prototype plans of the projects.
• Effectively ensured proper documentation of all project related documents.
• Developed project test cases with the help of test teams and collected test result matrixes. These result/matrixes were presented in the progress meeting during the test phase.
• Conducted various meetings to collect status on each activity from each team.
• Collected sign-offs from the clients/stakeholders for the completed and delivered products.
• Prepared daily status charts for daily management meetings using MS Excel and PowerPoint.
• Developed a Time reporting application using MS Access and VBA. This application contained forms, reports, PIVOT reports and interface with MS Project server database for the data.

Confidential

Senior Project Manager consultant

• Gathered user and business requirements through interviews, surveys, prototyping and observing from account managers and UI User Interface of the existing system.
• Authored Blueprint document from AS IS to TO BE state.
• Prepared logical data models that contain a set of diagrams and BRDs Business Requirement Documents supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business data requirements.
• Experience in using techniques such as Brainstorming, Data Flow Diagrams, Data Modelling, Prototyping, Root Cause Analysis, Process Modelling, Sequence Diagrams, SWOT Analysis to understand client requirement and elaborate specifications.
• Planned and defined system requirements to Use stories, Use Case Scenario and Use Case Narrative using the UML Unified Modeling Language methodologies.
• Created Use Case Diagrams, Class Diagrams, and Sequence Diagrams for the various modules in claims system using Rational Rose.
• Conducted JAD sessions with management, SME Subject Matter Expertise , vendors, users and other stakeholders for open and pending issues.
• Scheduled meetings with developers, System Analyst and testers to collaborate resource allocation and release dates, project completion using Rational Clear Quest.
• Worked with PMO office for maintaining Project Plan, Schedules, Tracking deliverables and maintaining Application Portfolio.
• Played a major role in Interface testing both functionally and manually.
• Managed Defect Management process and conducted Defect Review meetings from daily defect report with Project team.
• Worked closely with the test leads and developers to help create unit and system test cases that enhanced the quality of the deliverables.
• Extracted data by writing SQL queries using, joins, unions, etc. at the time of UAT and production and post-implementation.
• Built reports with SQL Server 2008 Reporting Services by using data mining queries as the data source.
• Coordinated with UAT User Acceptance Test group and provided technical assistance regarding the application.
• Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects.
• Led and mentored team of Jr. Analysts.

Confidential

Project coordinator/Business Analyst

• Worked as Project coordinator for Global User Access Management project acting as a liaison between Site end user customers, Site Controllers, Developers, Project Manager and Technical Support.
• Organized and facilitated JAD sessions to elicit requirements, develop detailed solutions and documented the Functional and System specification requirements.
• Collaborated with key business stakeholders to gather functional requirements and develop functional specifications.
• Gathered and co-authored business and functional requirements for the project.
• Responsible for drafting functional requirements for interfaces from/to Legacy systems.
• Created functional specifications from the Business Requirements Document.
• Created AS-IS and TO-BE business process flow Diagrams integrate process flow diagrams to show one end to end business model.
• Created Use Cases and Scenarios for testing the Access Management Tool Functionalities, Integration to the ERP system, Access requests approval mechanism.
• Used various requirements gathering techniques such as Use case and scenarios, SWOT analysis, Scope modelling, interface analysis to interpret, elaborate and document requirements.
• Worked on database like SQL Server, Oracle to check the data consistency.
• Developed and managed project plans, scope, schedules, budgets etc.
• Experience in quality process includes 'Independent Verification and Validation I V V and SEI-CMM.
• Held walk through with the developers and QA teams and communicated interface requirements.
• Hands on experience in carrying out various testing techniques such as User Acceptance Testing, Integration Testing ,Functional testing, Regression Testing .
• Closely worked with QA team in delivering detailed Test Plan, Test Cases and Scripts.
• Responsible of tracking open loss Data events related to business units and maintaining audit trail of validation activity of data completeness and accuracy.
• Involved in developing and maintaining controls and procedures for all management information requests from executive management and support interdepartmental research and analysis.
• Performed GAP and Risk analysis of existing business process and evaluated benefits of the new business processes.
• Involved in feasibility study and performed impact analysis and Data Analysis for proposed enhancements.
• Analyzed Business Requirements from BlackBox Testing perspective, and developed efficient IT solutions and stable Process Designs.
• Handled process documentation and End user Training Modules, Process transition.
• Assisted designing of mappings to load the conversions data from source to target ERP.
• Co-ordinate between the various project teams Data Acquisition, Reference Data, ERP team and Reporting teams for a smooth data flow process.
• Defined Functional Specification for Access request forms and approval process using Service Now and In house application build on .Net platform.
• Familiarity in using Rational DOORS and Rational Request Pro for requirements management.
• Extensive use of SQL queries for QA testing and data validation from backend.
• Independently handled training and support for customers and Site Controllers onboarding and transition from legacy system to new application.
• Data Consolidation, Data Analysis and circulation of User Access Conflicts reports on timely basis.
• Monitoring the Adherence to SOX compliance policies of the Company for User access to the ERP system.
• Preparation of SOX documentation for the site quarterly and annual Audits.
• Extensively worked on Corporate SOx Compliance Program to support and implement IT SOX controls.
• Formulated User Friendly Reports of User conflicts using MS Reporting Services.
• Sufficient hands on experience on MS SharePoint 2010 for documentation and records management, defining access authorizations and approval process.
• Consolidation and circulation of User access conflicts reports and publish to all Finance Controllers.
• To monitor, control and suggest remediation measures to resolve ERP related Access issues of Users across Various companies of Flextronics.
• Monitoring the Adherence to SOX compliance policies of the Company for User access to the ERP system. Usage of BAAN ERP, MS Excel, MS Access to Analyze Access related issues.
• Involved in Reviewing and controlling access of users to the ERP system BAAN .
• Formulated Macros and Standard templates for faster review and processing of BAAN Access requests from Users.
• To monitor, control and suggest remediation measures to resolve ERP related Access issues of Users across Various companies of Flextronics.
• Performed data collection, consolidation, analysis and presentation of monthly Worldwide Sites Payment Pattern Analysis of the Suppliers, determining deviation of paid days from Standard pay terms.
• Interpretation of the Payment Pattern details to generate report for management for determining the Final Payment terms for the suppliers at a global Level.
• Analyzing the Costs spend of Employees of and driven the cost reduction initiatives of the organization by communicating the over spent details to all controllers.
• Comparative analysis of the Expense recorded in the Books of accounts and Analyses on the Exceptional Spend.
• Report Generation, Analysis and Interpretation of Financial Information for monthly, weekly daily reviews.

Confidential

Business Process Analyst

• Lead Onsite Process transition team Manchester, United Kingdom for Resort Accounting and General Ledger Accounting process from Client Account in UK to India Shared Service Operations to ensure proper client accounting setup.
• Formalized Standard procedures and controls in place to stop incorrect processing of information and stabilizing the process by adopting Finance Best Practices.
• Preparation of User help documentations, standard policies and procedures documents adhering to UK GAAP and IFRS Standards.
• GL maintenance / reconciliations, timely reconciliation of all bank accounts.
• Journal entry creation, financial statement preparation, and monthly accounting reports.
• Perform monthly analysis and reconciliation of general ledger accounts.
• Led the development excel macros of Journal Entry Automation Project to achieve greater efficiency
• Handled new employee, New Process and process transition Training initiatives.
• Resort Accounting - review and analysis of Income and Expenditures details received from Resorts of Client Account and uploading posting the same in oracle 11i.
• Reconciling resorts income and expenses with the General ledger accounts on a month on month basis . Constant Liaison with the UK team for the float imprest cash approval for the resorts and timely disbursement of float amount.
• Involved in Kick off Meetings, Project Planning, Staffing, Budgeting Scheduling, Instance Planning, Change Control Process, Task Estimation, Risk Issues Management, and Steering Committee Meetings Reporting.
• Strong Analytical, Problem Solving and Team Co-ordination Skills. Effective Communicator with Excellent Relationship Building Interpersonal skills.
• Coordinating, meetings/calls with Business Team, Client Project Team, and Business Analysts, Stake holders, management and offshore team to discuss Project related to discussing issues, daily planned activities and defect's etc.
• Calls/Meetings with Offshore Team during test preparation and execution addressing queries issues. Scheduling and allocating daily, weekly and monthly project task to offshore team.
• Regenerating critical defects and discussing with developer for resolution and fix.
• Daily status reporting on test execution to business, project team and management.
• Pilot Team contributor for Continuous Improvement Program CIP Team initiated by the organization to standardize best practices across various departments in the shared service center.