Senior Project Manager Resume Profile SPRINGFIELD, MA - Hire IT People

SUMMARY

PMP Certified and Six Sigma Green Belt trained with a proven track record for driving IT projects to achieve key business objectives.
Experience leading country-wide major system deployments, enterprise wide infrastructure projects, strategic assessments, and transformation projects.
Leadership, promoting change and taking ownership
Key skills include:
Communications including the critical skill of listening.
Problem solving always focusing on root cause.
Results Oriented focus directed at closure.
Coordinating work efforts in an off-shore business model.
Planning, execution, risk mitigation, monitor and control

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Replace existing field agency phone systems which have reached end of life with a vendor hosted Voice over IP solution, Unified Communications Collaboration as a Service UCCaaS .
Enable field agency with full Wi-Fi network capabilities for agency associates, MassMutual associates and additionally allowing agency guests customer, vendor the ability to connect to an agency Wi-Fi network for internet use only.
Upgrade backend network equipment Switches FortiGate along with implementing configuration changes to our field agency network.
Upgrade existing 20MB network for field agencies to 100MB network in an effort to improve the online experience in MassMutual agencies, and position agencies for furture growth.

Apple Mac as a standard for the field

Devleop and test a new desktop standard for field agents that provides the ability to connect Apple Mac devices onto our agency wired and wireless network and use local resources such as print and file share. Enable access to the internet and any applications that are already compatible with IE, Safari, Chrome, or Firefox. Coordinated the construction with a third party vendor the creation of a portal for purchasing Apple Mac devices and peripherals at a discounted price. This was phase one of our Apple Mac device offering to Field Agents.

Virtual Desktop Infrastructure VDI Program

This program had 5 separate tracks of work VDI Consolidation, VDI end-to-end Systems Management, Citrix Access Gateway, VDI Secure Gateway and Strategic State-Proof of Technology . Expected outcomes was to stabilize our existing VDI environments and conduct a proof of technology to determine the feasibility of a strategic non-persistent solution for the enterprise. This includes implementation of the supporting processes and workflows to enable the virtualization and ongoing support of virtualized applications for a strategic VDI platform.

Confidential

Senior Project Manager

Implemented three EMC VMAX's Virtual Matrix Architecture 2 Hartford, CT and 1 Boulder, CO
Refreshed a total of six frames 4, EMC Symmetrix DMX's Direct Matrix Architecture and 2, EMC CLARiiON frames
Upgraded and migrated 1200 servers through out the enterprise.
Built collaborative partnerships with business, IT senior management and vendors EMC IBM
Prioitized work when the team experienced storage capacity contraints
Results included cost avoidance relative to not having to pay extended maintenance fees on older frames. Stable environment that is reliable, more efficient and positioned for future functionality expansion.

Confidential

Centralize user desktops into the datacenter, running the virtual desktop on VMware and Citrix.
Leverage End Point Virtualization technologies for maximum platform efficiency.
Deconstructed and reconstructed new VDI infrastructure
Managed vendor assessment and sign-off of new VDI infrastructure in order to declare stability
Coordinate, plan and execute migrations

Director Project Management

Confidential

Centralized receipt, capture and storage of all paper file material
Indexing/matching and routing of electronic Claim documents
Increase Claim processing efficiencies
Enhance business resiliency through the ability to execute country-wide workload balancing in the event of natural disasters, pandemics or any other business interruptions.