Career Summary

• Successful experience as Project Lead for complex and high profile QA efforts
• Successful experience in various industries including Finance, Retail, and Insurance
• Extensively worked in all phases of Testing which include System Testing, User Acceptance Testing, Functional Testing, Integration Testing, Regression Testing, End to End testing, and Database testing
• Experience working with QAtools such as TFS, MTM, QC, ALM, Sprinter, QTP, SQL Server, and JIRA
• Successful experience implementing and improving upon QA processes for a young and rapidly growing Software Company
• Successful Mobile Testing experience including introducing Mobile Testing best practices to a young and rapidly growing software company
• Work with different SDLC methodologies such as Waterfall, Agile, and Agile Hybrid
• Participate in Daily SCRUM meetings and Sprint Planning meetings
• Solid analytical and troubleshooting skills
• Strong written and communication skills
• Strong skills in understanding and translating functional requirements into effective test scripts
• Strong ability to develop good rapport with Developers, Business Analysts, and Project Managers
• Strong presentation skills with experience training and facilitating meetings
• Experience assisting BAs in compiling Functional Requirements
• Thorough understanding of SDLC and extensive experience in every step of the QA Testing Life Cycle
• Successful experience using creative approaches to find as many functional defects as possible
• Strong ability to work efficiently in both independent and team work environments
• Experience writing instructional documents for team and department use
• Expert in writing Test Plans, Test Scripts, Test Cases and Test Scenarios
• Expert in multitasking and meeting deadlines in a fast pConfidentiald environment
• Experience identifying and raising risks
• Successful experience improving QA processes to reduce redundancies and increase efficiency without sacrificing effectiveness
• Experience in generating the Test Execution Reports and Test Matrices
• Proficient in Microsoft Office

Technical Skills

• Testing Tools: HP QC, ALM, Sprinter, MTM, TFS, SQL Server, JIRA
• Languages: Java, SQL, C .NET
• RDBMS: MS, SQL Server, Oracle, MS Access
• Operating System: Windows XP/Windows 7/OS X/Windows 8
• Software: MS Word, MS Excel, MS Outlook
• Web Technology: HTML, XML Programming, Java Script, C .NET

Experience

Confidential

QA Analyst/Project Lead

• QA Analyst for various external client projects for a young and rapidly growing Software Company. My role is to help implement new and improve upon existing QA processes in order to increase marketability to prospective new external clients. My main clientsare a large international brokerage and banking firm and a large sports organization.
• Lead QA for project that is implementing new internal software for a major sports organization
• Help implement new and improve upon existing QA processes for a young and rapidly growing Software Company
• Help introduce Mobile Testing best practices to a young and rapidly growing Software Company
• Facilitate training and informative meetings
• Train team members on QA procedures
• Train team members on using testing software
• Use software such as MTM, TFS, JIRA,and SQL Server for test planning and test execution
• Manual, Functional, GUI, End to End, Integration, and Database testing for various external clients
• Analyze Requirements
• Write and execute test scripts and test cases
• Report and aggressively track bugs
• Implement creative test script design in order to efficiently yet effectively detect as many bugs as possible within a limited time frame
• Very successful in building rapport with Developers, Business Analysts, and other team members
• Participate in daily SCRUM meetings
• Participate is Sprint planning
• Assisting Project Manager in gathering and determining project requirements

Environment: Windows 8, SQL Server 2012, Microsoft Test Manager 2013, Team Foundation Server 2013, JIRA, Microsoft Office, C .NET, Microsoft Office 2013

Confidential

QA Engineer/Project Lead

• Worked as a Quality Assurance Engineer for the Color Product, Responsive Web Design, Product ReplConfidentialment, and Purchase History, Stains, Paint Perks, and Pricing projects, which are all enhancements for sherwin-williams.com.
• Project Lead and SME for Purchase History, Product ReplConfidentialment, and Pricing Projects
• Analyzed Project Requirements for Color Product, Responsive Web Design, Purchase History, Product ReplConfidentialment, Paint Perks, and Pricing Projects
• Wrote and executed Test Scripts using ALM latest version of QC and Sprinter for Responsive Web Design, Purchase History, Product ReplConfidentialment, Paint Perks, and Pricing Projects
• Implemented creative test script design in order to efficiently yet effectively detect as many bugs as possible within a limited time frame
• Reported and aggressively tracked defects
• Identified and raised risks/Helped improve team QA procedures
• Assisted BA in compiling Functional Requirements
• Attended Bug Scrub meetings
• Facilitated training and informative meetings/Trained team members
• Wrote and distributed Meeting Agendas and Meeting Minutes
• Developed strong rapport with Business Analysts and Developers
• Oversaw test preparation/Delegated responsibility to other team members
• Provided daily status updates to team members
• Performed Functional, GUI, Integration, Regression, and End to End testing
• Tested on Windows, Mac, Chrome, Firefox, Safari, IE8, IE9, and IE 11
• Tested on iPhone4, iPhone5, Galaxy S3, Droid Razor, iPad3, iPad4, iPad Mini, and Galaxy Tablet
• Worked with Automation Engineers to help determine Regression scripts

Environment: QTP 10, ALM, Sprinter, JAVA, .NET, Windows 7, HTML, XML, Oracle, Microsoft Word, Microsoft Excel, Lotus Notes, Mac, iPhone4, iPhone5, Galaxy S3, Droid Razor, iPad3, iPad4, and Galaxy Tablet

Confidential

QA Analyst/QA Point of Contact

• Implemented creative test script design in order to efficiently yet effectively detect as many bugs as possible within a limited time frame
• Work as a Tester for the IA Portal Application, the Peach Tree Project, and the Confidential application. IA Portal is a web based application that allows all Insurance Agents under any of the subsidiaries of Confidential to enter and transact all business through one main entry point. The Peach Tree project deals with branding for a new company being added to the existing CONFIDENTIAL web based database of agents and agencies, and the resulting enhancements to the CONFIDENTIAL application. Confidential Application allows Confidential to book and manage policies and also falls under the IA Portal umbrella.
• Point of Contact for IA Portal Project
• Trained team members on writing test plans and test cases for IA Portal
• Conducted Peer Reviews for IA Portal
• Continued support in IA Portal training
• Met with Automation Lead to help determine automation scripts
• Used QC for Manual testing, defect tracking, and trConfidentialability of test completion
• Identified and raised risks/Helped improve team QA procedures
• Attended daily conference calls for IA Portal to report QA status reports and defect reports with Testers, Developers, and Business Analysts
• Attended daily conference calls and maintained email communications for IA Portal to manage quickly changing requirements with Testers, Developers, and Business Analyst
• Helped train department members on how IA Portal functions and how it interfConfidentials with the various other web-based applications and databases
• Wrote instructional documents for department use on how to test the various components of IA Portal and its interfConfidentials
• Assisted BA in compiling Functional Requirements
• Performed, Integration, Regression, and End to End testing for IA Portal
• Analyzed IA Portal requirements documents
• Wrote test plans, test cases, test scripts, and test scenarios for IA Portal
• Executed test cases, reported defects, and tracked defects for IA Portal
• Coordinated with Business and IT in order to setup environment for IA Portal testing
• Analyzed Documents for Peach Tree
• Attended meetings and maintained communications to help manage quickly changing requirements for the Peach Tree project with Testers, Developers, and Business Analysts
• Wrote test plans, test conditions, and test cases for Peach Tree
• Executed test cases, reported defects, and tracked defects for Peach Tree
• Coordinated with Business and IT in order to setup environment for testing Peach Tree
• Trained team members on writing test plans and test cases for Peach Tree
• Conducted peer reviews for Peach Tree
• Functional, GUI, Integration, Regression, and End to End testing for Peach Tree
• Executed test cases for Foremost STAR
• Reported and tracked defects for Foremost STAR
• Attended daily meetings to discuss defects for Foremost STAR with Testers, Developers, and Business Analysts
• Very successful in building rapport with Developers, Business Analysts, and other team members

Environment: QC 2010, Windows 7, Microsoft Excel, Microsoft Word, Lotus Notes, JAVA, HTML, XML

Confidential

Quality Assurance Associate

• Helped support QA team test internal applications that were used by brokers to research and invest in products.
• Executed Manual test steps for front end testing
• Logged and tracked bugs

Environment: Microsoft Office, QC, C