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Pmo Program Manager Resume Profile

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Jersey City, NJ

SUMMARY OF QUALIFICATIONS

  • Extensive experience in Finance, Mortgage and Automation Industry
  • Extensive experience in Project/Program Management
  • Experience in PMO Project Activities: Executive Management, Stakeholders, PMO Office
  • Experience in Project Documentation: Project Plan, Project Schedule i.e. Timelines , Scope, Work Breakdown Structure WBS , Project Status Reports, Milestones, and Presentations
  • Experience in Business reviews, Functional and System Level Requirements and Design Review
  • Experience in developing business based functional Test Scenarios, User Interface, Business Requirement Analysis, System Specification Analysis, Testing Methodology and Test Plan formulation

Professional Experience

Confidential

PMO Program Manager

  • Working as Confidential and responsible for Portfolio/ Program/Project Management.
  • Responsible for independently tracking, monitoring and assessing progress of various efforts within the aligned application development teams.
  • Responsible to launch new PMO framework to Organize and chair weekly PMO Sessions.
  • Responsible to oversee, track report on the progress of aligned Programs and Projects.
  • Responsible to track the development, review and certification of project plans and its execution.
  • Responsible to oversee, track and report on the progress of aligned projects including Weekly Status Reports, KPIs and Tollgate Milestones.
  • Responsible to assist in the education/training of Technology Project Managers on processes and guidelines.

Tools: MS Project 2010, MS Office 2010, Visio, SharePoint

Confidential

PMO Project Manager

  • Working as Project Manager with Technology Information Risk TIR PMO and responsible for Portfolio/ Program/Project Management.
  • Working as a SME and responsible for Delivery Tracker an enhanced MS Project Server 2012 implementation across TIR.
  • Responsible for driving requirements of Delivery Tracker usage as a standard tool for delivery of Programs, Projects and Enhancements.
  • Responsible for working with the COO office to generate the Program/Project reports for entire TIR portfolio for various reporting cycles.
  • Responsible to work with the Business Management team on Program/Project Financial Reporting and Financial tracking.
  • Responsible to work with the Program Director on Program Governance.
  • Responsible to drive Project Management processes implementation across the TIR division.
  • Responsible to drive and implement PLC and SDLC procedures across the division.
  • Responsible to work with internal and external audit teams on responses to PLC audits.
  • Responsible to interact with PMs across the division for various PMO requirements.
  • Responsible to develop presentations and materials to present to Senior Management.
  • Responsible to develop several ad-hoc reports required by the CIO/COO office.
  • Managing the TIR Windows 7 Migration initiative for successful rollout of Windows 7 across the division globally.
  • Responsible to work with various teams across the globe to formalize the strategy to conduct Pilot and eventually successful migration to Windows 7.

Tools: MS Project Server 2010, MS Office 2010, Visio, MS Excel Cubes, SharePoint

Confidential

PMO Project Manager

  • Worked as PMO Project Manager and responsible for building, maintaining and augmenting technical development project plans and rolling up status, milestones and issues to an executive status forum and PMO.
  • Responsible for the entrenched activities including, tracking and driving resolution of inter and intra project issues and risks with the global team and managing change control.
  • Responsible to work with technologists and interfacing with PMO stakeholders.
  • Responsible to Consolidate and communicate project management metrics and dashboard through the creation of a Project Management Office
  • Responsible to facilitate status meetings with technology and business stakeholders.

Tools: MS Project 2007, MS Office 2007, Visio, SharePoint

Confidential

Sr. Business Analyst

  • Worked as Sr. Business Analyst on the Confidential Wealth Client On-boarding Pilot phase.
  • Responsible to develop strategic technology roadmaps for consolidating the Client On-boarding system.
  • Worked with other work streams to identify technology ownership for the solutions required supporting each process step, and if these solutions are to be owned by areas outside of the project agree requirements and track progress.
  • Responsible to work with the vendor to implement process changes for operational efficiencies.
  • Responsible to manage and coordinate the technical implementation of project throughout the life cycle.
  • Responsible to work with Operations, Compliance, and Technology groups for production rollout.
  • Responsible for developing project deliverables such as Business Requirements, Functional Specification document, BPM flows etc.
  • Interacting with multiple on-site and off-shore teams to conduct business requirement workshops and to work with multiple testing teams to facilitate testing of technology solution implemented by the vendor.

Tools: MS Project 2007, MS Office 2007, Visio, SharePoint, Gold Tier

Confidential

Project manager

  • Responsible for managing multiple projects in the PMO to implement the Infrastructure Risks and controls.
  • Responsible to develop processes to implement the Infrastructure Risks and controls
  • Initiate Plan, Execute, Monitor Control, and Close projects.
  • Own and update project timelines and feature status for several projects across vertical and horizontal teams.
  • Conduct weekly meetings and regular walkthroughs to discuss bottlenecks in the implementation process or the system and possible solutions.
  • Provide firm wide training on Risks and controls for users' awareness.
  • Responsible for managing and administering the collaboration tool SharePoint for the initiative.

Tools: MS Project 2007, MS Office 2007, Visio, SharePoint

Confidential

PMO Project Manager

  • Responsible to drive process from analysis till implementation using SDLC methodology including testing, quality assurance and gathering business requirements with the Information Technology Group and client and/or users.
  • Responsible for PMO activities to ensure project coordination and timely document review and approvals.
  • Elicit business process descriptions from groups of cross-functional business users to support Master Data Management and other enterprise-level initiatives.
  • Establish and maintain activity logs, performance metrics, project plans, and other pertinent forms and documents to provide the basis for resource allocation, reporting, budgeting, and forecasting.
  • Conduct meetings with International information security staff to facilitate deployment of Data Protection initiatives.
  • Collaborate directly with senior management and provide weekly status reports at various management levels.
  • Responsible for managing, configuring SharePoint as documents repository and Ticketing tool for various Product Support groups.

Tools: MS Project 2007, MS Office 2007, Visio, SharePoint

Confidential

Sr. Business Analyst

  • Responsible to review Equities Business Requirement Document and conduct meetings to review Technical Specification.
  • Interacted with Business user groups to determine user requirements and goals.
  • As Team member and Project Lead Analyst, assisted project teams in implementation of software processes and methodology including facilitating document and milestone reviews and conducting integration, regression, system testing and writing Test Plans, Test Cases/Scripts and Test Results.
  • Created the UAT model to carry out UAT testing and impart training to the business users
  • Conduct weekly meetings and regular walkthroughs to discuss bottlenecks in the implementation process or the system and possible solutions with the development team.
  • Analyze user requirements, attend Change Request meetings to document changes and implement procedures to test changes using Clear Quest.
  • Extensive interaction with the Business users and management teams to understand the requirements and report the status of the testing efforts on their enhancements and products
  • Collaborate with developers as needed to determine the root cause of defects.

Tools: MS Office, Visio, SharePoint, Quality Center

Confidential

Sr. Business Analyst

  • Responsible to review, write Business Requirement Document and conduct meetings to review Technical Specification.
  • Involvement with end user meeting to get requirements for new builds and enhancements of the existing product.
  • Understanding the key concepts of SWIFT messaging and the routing rules set up for delivering the trade messages to the providers.
  • Create Test Strategy, Test Plan, Test Cases and Test Scripts assigning each team member test responsibilities while monitoring and reporting on team's progress throughout project
  • Provide training in QA methodology as required, document bugs and monitor disposition, attend and participate in as necessary, daily triage meetings, review developer's scope documents and test plans, commenting as required and serve as liaison between test team and development.

Tools: MS Office, Visio, SharePoint, Quality Center

Confidential

Sr. Business Analyst

  • Analyzed the user/business requirements, functional specs and Use Case System documents
  • Designed process flow diagram for ARM, Convertible ARM, MBS, MRB, REMIC, and Amortization schedule
  • Conducted the FRS reviews and walkthroughs with designers, developers and stakeholders. Also conducted feasibility and adaptability study.
  • Involved in preparing Test Plans based on User Requirements Document URD and prepared the Test Cases and Test Procedures.
  • Assisted with change, issue, quality and risk management activities. Generated management reports on weekly and monthly basis.
  • Categorized, prioritized and scrubbed requirements to manage project scope. Used customizable attributes such as priority, status and difficulty for each requirement in order to organize and prioritize
  • Performed Functionality testing, Integration Testing, Unit testing and System Testing.

Tools: MS Office, Visio, Quality Center, Test Director

Confidential

Infrastructure Manager

  • Responsible for designing, managing and implementing large scale servers.
  • Responsible for Infrastructure design, Active Directory implementation, system builds, performance monitoring tuning, application server high availability, and disaster recovery.
  • Advanced administration and troubleshooting of Windows.
  • Strong hands-on experience with Cisco Routers, Cisco Switches, Firewalls, WAN protocols.
  • Coordinate and monitor migration of data on network shares.

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