Summary

• Technical Business Analysis / Infrastructure / Systems / Networks / Application Development / CRM Migration / Integration / Requirements / Messaging / Contracts / International / VRM / Budgets
• Confidential technology solutions with business goals. Implementing projects which significantly improve procedures, productivity and quality for Fortune 500, Confidential, and global non-profit organizations. Designing scalable software and system solutions spanning multiple technical disciplines. Leveraging emerging technologies and best-in-class software with state-of-the-art development methodologies. Delivering results on time and within budget, consistently exceeding customer requirements. Can contribute on a full-time, consulting or project basis.
• Developing project plans and managing enterprise-wide implementations
• Effectively communicating with all stakeholders to gain cooperation and consensus
• Building, leading and motivating top performing technology teams
• Analyzing, fine-tuning, documenting and meeting client requirements
• Technical Toolbox: Network Software: Windows Server 2003/2008/2012 Internet Software: Internet Information Server 6.x-8.x Desktop Operating Systems: Windows XP, Windows Vista, Windows 7/8 Network/Messaging Protocols: TCP/IP, SSL/TLS, SMTP, DNS Software/GroupWare Packages: Microsoft Project 2007/2010/2013, Microsoft Office 2007/2010/2013, Microsoft Visio 2007/2010/2013.

Selected Accomplishments

• Managed global Active Directory project and delivered applications support structure and Service Level Agreements SLAs for global non-profit. International microfinance organization lacked support structure for Active Directory, email and VoIP applications. Designed multi-level support structure and SLAs between subsidiary business units and vendors in 22 countries. Successfully migrated 10 regional offices to new global Active Directory infrastructure.
• Project managed 5,000 desktop/mailbox email migration for county government. Local governmental agency sought to migrate desktops and mailboxes from Novell to Microsoft. Asked to lead 25-member team due to project management activities and tasks not getting completed. Delivered project on-time and under budget.
• Revived and met deadlines and deliverables for stalled email migration. Project dates and deliverables were beginning to slip for multinational information technology corporation. Prepared project plans and established timelines. Assigned new project manager. Performed knowledge transfer. Improved team communication.
• Developed post-merger integration process for global pharmaceutical firm. Company was undergoing acquisition and had no integration documentation to incorporate acquired company into existing Microsoft environment. Developed comprehensive Acquisition Playbook which provided steps to integrate infrastructure.
• Designed new Microsoft infrastructure for theme park. World's largest brewer needed Microsoft Architect to assist with divestiture of company asset. Performed requirements analysis. Drafted new and independent Microsoft infrastructure used to segregate and build new Microsoft environment for theme park.
• Created and implemented Exchange migration strategy for Federal Government agency. Strategy was required for migration from IBM Lotus Notes to Microsoft Exchange. Developed requirements, designed new system, documented migration strategies, built new environment and installed new servers and software.
• Drafted global email migration plan for multinational pharmaceutical firm. Company needed migration strategy from legacy Novell GroupWise system to Microsoft Exchange 2007. Set up proof of concept lab with 50,000 mailboxes to simulate migration. Drafted migration plan and mapped out coexistence features/functionality.
• Successfully led desktop/mailbox migration for global recreational products company. Canadian company with subsidiaries in U.S. and Austria needed to migrate from Novell GroupWise/IBM Lotus Notes to Exchange 2003. Resolved Novell crashes. Assumed lead role in Austria. Migrated 750 desktops/mailboxes in eight weeks.

Career History

Technical Analyst/Project Manager

Confidential

• Lead or contributor on projects spanning infrastructure, migrations, integrations, Microsoft SharePoint Administration, hardware and software installation and configurations, messaging, etc. A sampling of assignments and projects includes:
• Project Manager for international non-profit organization. Draft project charters and project plans for infrastructure projects. Perform cost-benefit/financial analysis and write business cases for new technology solutions. Develop RFPs for external vendor services. Gather project requirements.
• Technical Analyst for Federal Government Agency migrating from Exchange 2003 to Exchange 2010. Worked with migration engineers using Quest Migration Manager for Exchange software to develop migration strategy. Worked with client's project managers to facilitate daily client migrations. Developed UAT cases.
• Technical Analyst for a multinational pharmaceutical company. Developed an integration strategy for its Active Directory and Exchange platforms as the company continued its mergers and acquisitions.
• AD/Exchange Migration Consultant for large theme park in Orlando. Compiled business and functional requirements. Drafted Exchange Design document for new Exchange 2010 environment. Drafted Active Directory Design document for new Active Directory 2008 implementation.
• Technical Analyst for regional bank migrating from GroupWise 8 to Exchange 2007. Utilized business analysis skills to identify messaging solution requirements. Designed project plan to accomplish project objectives according to specifications. Worked with SAN storage teams to produce IOPS specifications.
• Technical Analyst/Project Manager for U.S. Government agency migrating from Lotus Notes to Exchange 2007 and Outlook 2007. Drafted migration requirements. Installed, configured Hub Transport and CAS servers and Windows 2008 cluster. Configured Lotus Notes environment for coexistence. Drafted migration strategy.
• Technical Analyst for startup company offering world-class health care to members of the military, their families and survivors. Developed migration plan to migrate organization off Microsoft Exchange Online BPOS and over to an in-house Exchange organization. Drafted Exchange 2007 best practices design document. Compiled work breakdown structure for SCCM implementation.
• Migration Architect for biopharmaceutical company migrating from Lotus Notes to Exchange 2007. Installed and configured MS Transporter Suite on Exchange 2007 Hub Transport/Lotus Domino servers and Quest migration workstations running Notes Migrator for Exchange software. Developed project plans and gathered business requirements for new Exchange system. Developed desktop migration strategy.
• Technical Analyst for a South Florida university performing a Lotus Notes to Exchange 2007 migration. Mapped out migration processes and project plan. Documented existing environment for messaging architect. Documented migration processes using 3rd party migration tools. Developed migration strategy to migrate.
• Microsoft Office SharePoint Server 2007 MOSS Administration. Installed and configured MOSS servers. Created portal sites. Implemented content management. Configured business intelligence dashboards.
• Microsoft Windows SharePoint 3.0 Administration. Site creation and maintenance. Web application and site collection creation and maintenance. Upgrades from WSS 2.0 to WSS 3.0.
• Senior Infrastructure Consultant for technology integration firm in Jacksonville, Florida. Conducted IT audit for non-profit organization in Washington, D.C. Performed Active Directory and Exchange health and readiness checks for various clients in North/South Florida.
• Senior Consultant for Dell Professional Services. Conducted Active Directory and Exchange health checks and assessments, Installed and configured Windows 2003 Clustering Services for Exchange 2003, Network load balancing services for front-end Exchange servers, and IIS and SSL certificates for Outlook WebAccess servers. Upgraded customers from Active Directory 2000 to 2003. Migrated customers from Novell NDS and GroupWise to Active Directory and Exchange 2003 and customers from POP3 mail systems to Exchange 2003.
• Technical Analyst for Microsoft in Redmond, Washington involving Lotus Notes customers and organizations planning to migrate to Microsoft Exchange. Senior consultant and program manager responsible for all project and customer deliverables. Conducted training for MCS consultants. Engagement manager for customers on-site.
• Messaging Consultant for rehabilitation organization migrating from Novell GroupWise to Microsoft Exchange. Prepared GroupWise environment. Installed and configured Exchange environment and Exchange connectors. Migrated pilot mailboxes from GroupWise to Exchange.
• Project Manager/Messaging Consultant for architectural firm migrating from Novell GroupWise to Microsoft Exchange. Prepared GroupWise environment. Installed and configured Exchange environment and Exchange connectors. Migrated 200 mailboxes and archives using Quest migration tool.
• Exchange Consultant for Midwest utility company migrating 16,000 seats from Exchange 5.5 to 2003. Drafted migration strategy. Performed lab testing of Active Directory Connector and other tools. Coordinated application testing documented results in TestDirector. Drafted Gap Analysis of Exchange 5.5 system.
• Project Manager/Senior Consultant for a systems integration company. Assisted clients with upgrading from NT 4.0 and Exchange 5.5 to AD and Exchange 2003. Installed and configured ISA 2004 Servers and Blackberry Enterprise Servers. Supported migration from Novell NetWare/GroupWise environments. Coordinated Windows XP rollout for 600 workstations.
• Project Manager/Exchange Consultant for Active Directory/Exchange migration projects that migrated 5,000 users from Novell NDS/GroupWise and NT 4.0 to Microsoft Active Directory and Exchange 2003. Drafted migration strategy, performed lab testing with Wingra GroupWise Migrator for Exchange. Worked with Project Management Office PMO to develop project plan, timelines and implementation schedule.
• Secure Messaging Consultant for South Florida utility company. Performed upgrade of Tumbleweed MMS software from 4.7 to 5.5. Monitored virus trends, hacking attempts and virus hoaxes. Responsible for architecting move of MMS servers to DMZ area on network. Maintained server certificates, digital IDs on MMS servers for e-mail encryption with secure business partners.
• Secure Messaging Consultant for pharmaceutical company. Implemented a secure messaging project with secure business partners to replace MCI mail gateways with more current technologies and less costly solutions. Tumbleweed Messaging Management Server/SQL 2000 server, VPNs, TLS Links, Individual S/MIME certificates, SSL links.
• Exchange 2000 Consultant for IT training company. Reviewed, edited, revised simulations, exercises and technical content for clarity and accuracy.
• Technical Consultant for GroupWise to Exchange Migrations. Compiled project plans, timelines and migration documentation. Served as GroupWise and Exchange consultant for data migrations, coexistence and training. Implemented the gateways, connectors and tools necessary for migrations.
• Network Engineer/Project Manager confidential Messaging Migrations/Installations: Migrated 350 users from cc: Mail to GroupWise 5.5 Performed numerous GroupWise 4.x and 5.x to 5.5 migrations Migrated GroupWise 5.2 systems to Exchange 5.5 Installed Lotus Notes 4.6 system with 7 Domino servers for 100 users with integrated fax solution Set up test lab and performed mock migration for Lotus Notes to Exchange Installed Exchange 5.0 system for 10-user site.