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Project Manager Resume Profile

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CA

Summary

Master's Degree in Computer Science, with more than ten years' experience working as an IT Consultant, Solution Architect and Project Manager. Experienced managing different types of projects, PMP and ITIL Certified. Strong background in Infrastructure, Service Manager, Monitoring Measurements and ITIL framework projects. Adapts easily to change with a track record of working successfully in an international environment. Highly developed interpersonal skills used to interacting with technical teams, clients at high management and C level positions.

Skills Summary

  • PMP, Agile, Scrum ITIL
  • Planning, Tracking Execution,
  • Budgeting, Reporting ForecastingProject Manager
  • Solution Architect
  • Service Manager
  • Software Engineer iOS development
  • Cloud, Infrastructure Monitoring
  • Service Level Measurement

Career Progression

Project Manager, Solution Architect

Confidential

  • Partnered with numerous direct and indirect clients across Spain and Latin America to provide end-to-end enterprise solutions and systems integration expertise. As a trusted advisor served as Project Manager, Solution Architect, and Technical Leader for dozens of clients.
  • Key Projects:
  • CLOUD Solution. Managed implementation and migration projects to build a cloud infrastructure and Service Delivery, providing SaaS/PaaS/IaaS which improved operational efficiency, cost and time savings and consistency. Technology used: BMC Remedy, ITSM, CLM, SA, NA, Atrium Orchestrator, Proactive Performance Monitoring, Capacity Optimization , Microsoft O365 and VMWare.
  • Data Center Monitoring and Service Level Measurement, Service Manager. Managed all phases of the project lifecycle to design, build, and maintain the operational readiness of the data center monitoring environment and service level measurements. Technology used: HP NNM, OVO, OM, BSM, SiteScope, OVPI , OpenSource Nagios, Pandora and BMC ProactiveNet, TMART and AppSight .
  • Software Development. Managed different kinds of development projects for web portal and monitoring systems, using different languages, HTML, PHP, JavaScript and Perl.

Project Manager, Solution Architect

Confidential

Responsible for the Full Project Management Life Cycle. Led and managed resources to achieve deadlines and budget. Maintained working relationships with team members, vendors, clients, C level positions and departments involved in the projects.

Key Projects:

  • Monitoring and Business Service Measurement with monitoring solutions HP OVO, HP BSM, HP SiteScope, HP OVPI, HP NNM .
  • Service Management Processes ITIL. Managed the redefinition of the service management processes by incorporating, defining and creating understanding of the current state service management, ITIL frameworks, technical limitations and desired future state with different software HP Service Desk/Center/Manager and BMC Remedy.

System Administrator, Software Engineer Perl and Shell Scripts

Confidential

Worked as System Administrator Tier 2-3 in a diverse, distributed and networked multi platform environment for monitoring solutions, HP OVO, HP NNM, HP OVIS, HP SIP, HP Service Navigator and HP Service Center. Implemented and enhanced UNIX shell scripts using Bash scripts and Perl for windows systems. Also managed Windows/UNIX/Linux servers and ORACLE and MS SQL databases for a broadband and telecommunication company Telefonica with approximately 2,500 nodes.

System Administrator, ITIL Consultant

Confidential

Hired as a full-time systems administrator following initial consulting role. Provided ITIL and monitoring solutions consulting for HP Service Desk of a media conglomerate.

System Administrator NOC

Confidential

Responsible of operation and administration for monitoring solutions, HP OVO, HP NNM and HP Service Desk. Also manage FTP servers, AD/DNS, Windows/UNIX/Linux administration, network operating center NOC for a Healthcare Company. Approximately 250 Windows, Linux and Unix systems.

Computer Science Teacher

Confidential

Lead basic and advanced Operative Systems, Hardware, Networks and Databases courses.

Technology Summary

  • Languages: Objective-C, Java, JavaScript, Perl, PHP and HTML.
  • Operating Systems: Windows, Linux and UNIX.
  • Tools: HP Software: BSM, OVO, OM, NNM, OVIS, Service Manager, SiteScope and OVPI BMC Software: CLM, Bladelogic, BAO, BNA, BSA, BPPM, Remedy, ProactiveNet, TMART and AppSight OpenSource: NAGIOS and Pandora.
  • Software: Microsoft Office Project, Word, Excel, Access, PowerPoint, Visio, O365, SharePoint , Photoshop and Sketch3
  • RDBMS: Oracle, MS SQL Server and MySQL.

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