PROFESSIONAL EXPERIENCE

Confidential

Project Specialist

• Work with Business stakeholders to obtain strategic project information
• Assess project and created project charter, scope, budget and resource management documents
• Work with client and customer project management team as well as other business stakeholders to ensure communication was clear and effective
• Managed project plan and follow-up
• Application training

Confidential

Project Manager

• Worked with Business stakeholders to obtain strategic project information
• Assessed project and created project charter, scope, budget and resource management documents
• Worked with client and customer project management team as well as other business stakeholders to ensure communication was clear and effective
• Assessed, managed, and maintained issues and risks log and communicated with client and customer teams
• Managed project plan and follow-up
• Initiated and facilitated weekly project meetings with entire project team
• Developed a client/customer communication plan

Confidential

Project Manager

• Assisted in configuration of Microsoft Team Foundation Server to incorporate project components
• Created communication plan
• Created and managed risk management plan
• Created and maintained written plan for all project components requirements, analysis, development, testing, configuration, implementation and delivery as well as any internal and external interfaces
• Uses Microsoft Project and Team Foundation Server to manage project tasks, timeline, risks, change control and resources
• Created and managed change control process
• Communicated project status upward and to client

Confidential

Project Manager

• Worked with Business stakeholders to obtain strategic project information
• Assessed project and created written plan for all components hardware, software, resources, install, configuration, training, implementation, follow up and optimization
• Worked with client and customer project management team as well as other business stakeholders to ensure communication was clear and effective
• Assessed, managed, and maintained issues and risks log and communicated with client and customer teams
• Managed project plan and follow-up
• Developed change management process between the client and customer maintained change request log associated
• Created high-level presentations for client and customer executive sponsor
• Developed a client/customer communication plan
• Designed and developed standard physician workflow processes and future state capabilities for NextGen EHR and EPM
• Managed template development within scope of project

Process Analyst For Confidential

• Created validation deliverable and presentation deck
• Developed change management process and presented to client PM and executive leadership
• Aligned with Practice Management and Protocol Management leads to ensure strategic overlap was understood and incorporated in the final deliverable
• Reviewed and validated strategy against industry best practice specialties include cardiology, primary care, general surgery, OB/Gyn
• Reviewed business processes and created best practice process flow to facilitate successful software implementation for Regional Multi-Specialty Healthcare Organization
• Designed and developed standard physician workflow processes and future state capabilities for NextGen EHR and EPM

Confidential

Project Manager

• Created a standard and scalable EHR implementation process for the client to offer to their independent physician as they roll out a managed service organization
• Improved client processes by developing project plans, prioritized task lists, and status report trackers to ensure projects were completed efficiently and more timely
• Designed and developed standard physician workflow processes and future state capabilities for Allscripts EHR
• Worked with Business stakeholders to obtain strategic project information
• Managed project plan and follow-up
• Assessed, managed, and maintained issues and risks log and communicates with client and customer teams
• Worked with client and customer project management team as well as other business stakeholders to ensure communication is clear and effective
• Assessed project and created written plan for all components hardware, software, resources, install, configuration, training, implementation, follow up and optimization
• Developed a client/customer communication plan
• Directly managed team of 4 project managers and trainers

Confidential

Business Applications Manager

• Managed software development for proprietary EHR
• Project Manager for new software implementations proprietary and COTS.
• Project Manager for NextGen EPM and EHR implementation
• Managed training department and assisted in software training
• Assisted in NextGen EPM and EHR software install, configuration and set up for cardiology and primary care
• Developed a client/customer communication plan
• Developed templates in NextGen EHR for cardiology and primary care
• Created high-level presentations for Board of Directors and project sponsors
• Developed change management process between the client and customer maintained change request log associated
• Managed project plan and follow-up
• Assessed, managed, and maintained issues and risks log and communicates with physicians and Board of Directors
• Assessed project and created written plan for all components hardware, software, resources, install, configuration, training, implementation, follow up and optimization
• Worked with Business stakeholders to obtain strategic project information
• Designed and developed standard physician workflow processes and future state capabilities for proprietary and COTS software
• Designed and developed policy, procedure and process for all training within corporation
• Directly managed team of 6 developers and trainers
• Managed team of 2 consultants

PROJECTS/ACCOMPLISHMENTS

• Increased implementation success rate by 60 as a Process Analyst Independent for Confidential
• Created process maps, gap analysis and change management documentation as tools for training and implementation team to successfully implement 6 regional health groups onto NextGen EHR
• Cut projected costs for implementation by 30 as Lead Project manager for configuration and implementation of new practice management and electronic medical record NextGen . 125 multi-specialty providers 500 user environment. Successfully converted data from Allscripts and proprietary EMR system to NextGen. Data conversion cut project cost by 30 - eliminating need for manual abstraction and data entry. Used Microsoft Project Software.
• Created training department, program and curriculum for Prime Care Physicians
• Slashed down time for EMR 40 by initiating policies and procedures for QA and version control for proprietary EMR.
• Reduced employee turn-over by 25 by creating new employee training program for Prime Care Physicians. This is classroom based training with different rotations depending on category of job for example, clinical, clerical or provider . Policies and procedures were developed regarding pass/fail criteria, testing and follow up.
• Cut transcription costs by 60 by creating a document build module for the proprietary EMR for Prime Care Physicians. This module was successfully piloted by a Cardiology group within the practice and then rolled out to the remaining physicians.
• Interfaced new lab software into proprietary EMR with no downtime or slowdown for user community. New module was written to house lab data on the EMR side. Roll out of this module was seamless to user community.
• Confidential enabling work as independent contractor.
• Successfully implemented Allscripts EHR to full primary care division 25 providers and 100 users within Prime Care network. This included project discovery, work flow and business analysis, training and implementation.
• Successfully implemented proprietary EMR to 5 specialty practices 50 providers and 150 users within Prime Care network. This included project discovery, work flow and business analysis, training and implementation.