SUMMARY

• 6 years of proficiency as a project manager, this includes experience as Project Manager with cross - functional experience in ERP and infrastructure projects
• End to end project management experience and designing and developing project documents based on SDLC Methodologies
• Experience with working on the SAP ASAP Roadmap—Business Blueprinting, Designing and Testing documents
• Experienced in leading both software and infrastructure projects
• Comprehensive understanding of organizational framework that aids in mapping As-Is and To-Be model using GAP analysis, SWOT and risk analysis. In addition to articulation of complex IT problems to business folks
• Managed complex projects during the entire SDLC. Skilled in managing both Agile (Scrum) and waterfall projects
• Skilled in documenting RFI for solicitations, writing and managing business proposals (RFPs), budget management, contract and operations management
• Facilitating issue resolution and enforcing ETAs, thereby delivering project on time and budget
• Managed the strategy to transition the Post Production process and Business operations Protocol with clear definition of roles and responsibilities, in addition to conducting knowledge transfer and training sessions for the functionalities introduced
• Skilled at managing large teams for onshore and offshore models as it pertains to the projects and vendor management within the teams. Act as a liaison between business units and technical teams.
• Ability to work independently and in a team proactively with excellent communication, good analytical capability and a strong interpersonal, communication & self- organizing skills

TECHNICAL SKILLS:

Methodologies: Waterfall, Agile, SCRUM

Project Management Tools: Microsoft Project, SharePoint, Clarity, HP PPM, Visio, Rally, Omni Graffle, OmniPlan, iEval, Microsoft Office, PERT, CPM, Pareto charts, Fish Bone Diagrams, Run Charts, DPMO, Work Breakdown Structure, Kanban, Risk Response Planning, Root Cause Analysis (RCA)

ERP: SAP CRM/SD, Oracle

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Managed SAP ASAP Roadmap—Business Blueprinting, Realization, Testing, Go Live and Production support
• Managed requirement gathering from SME and Business IT folks and scoping requirements as per client needs
• Skilled in using iEval to manage project schedules, issues and risks.
• Led projects from inception to completion as it pertains to Master Data and Catalog tracks, incorporating a hybrid model between Waterfall and Agile methodologies.
• Analyzed business case, high level business requirements and future growth plan and worked with business users to analyze the As Is process and design To Be process flows and conducted fit gap analysis
• Authored conceptual design documents and functional design documents for new enhancements and functionalities and making it available to a wider audience by managing the Organizational Process asset repositories such as Xythos, ConnectMe and Wiki Pages
• Managed master Data inventory to help with numerous Geo Expansion projects including configuration
• Worked on Catalog related configuration and setting up catalog variants for different sales org, interfacing with other SAP and non SAP systems like Picasso Service and AOS (Apple Online Store) for enabling Engraving on finished goods.
• Interaction with the ISA team for application development and to manage and indent new changes on the B2B Apple Store and interaction with non SAP teams such as Engage to fetch customer specific data for user provisioning
• Defect Tracking and defect resolution using tools such as Radar and Espresso. Responsible for allocating resources for issue resolution and testing depending on the criticality of the work package and release cycles and enforcing ETAs
• Led the QA team through unit testing, integration testing and regression testing of various enhancements and functionalities in several projects by generating test scenarios, test cases and test data. Further, conducted various management activities by analyzing and verifying test results and also providing status reports
• Led the SAP CRM Upgrade Project from version 6.0 to 7.0
• Hands on experience on CMS tools like FatWire and Oracle Web Center Sites, also drove multiple enhancement requests on FatWire and documenting and implementing the Change requests thereof
• Managed go-live activities for multiple projects and involved in post-production support for SAP systems by conducting root cause analysis and fixing production bugs, in addition to developing training and briefing material.

Confidential, Piscataway, NJ

Project Coordinator

Responsibilities:

• Involved in the managing ASAP roadmap, which included taking the project through Preparation, Blueprinting, Realization, Testing, and Go-Live & Support for CRM Sales.
• Involved in Requirement Analysis, Fit-Gap Analysis, Blueprinting, Creating Functional Design Docs, and Configuring & Customization.
• Lead Infrastructure Project Teams through the project process which includes initial scope definition, requirements, planning, schedules, estimates, risk analysis, acceptance criteria, etc
• Develop, maintain and manage detailed project schedules. Skilled in using Microsoft project for maintaining project schedules. Used Clarity for managing projects issues and risks
• Extensively used SharePoint for managing the organizational process asset repositories
• Status reporting, managing and facilitating sprint planning, scrum meetings, documenting minutes and making it available for a wider audience. Implementing story boards, velocity charts to track the progress
• Facilitate communication within the Infrastructure teams and with other technical and business teams that affect or are affected by the scope, budget, and resources of work being managed
• Coordinating and managing defects while developing Test Plan and User Acceptance Test Plan along with the Business users.
• Involved in implementing the Solution Manager, which aided in supporting the entire lifecycle of the solutions from business blueprint to the configuration to production processing
• Supported SAP system after go-live and provided training and solutions for issues raised by end user

Confidential, Auburn Hills, MI

Business Analyst/ Project Coordinator

Responsibilities:

• Responsible for interaction with business groups, IT functional areas and developers to gather business requirements and build conceptual and design specification documents by identifying scope and conducting Fit-gap Analysis
• Also, aided in creating the Requirement Traceability Matrix to map the BRD to FSD to TSD
• Used SharePoint for storing/ co authoring the various design specific documents
• Involved for Master Data Configuration and Management
• Managed the SD-OTC and logistics team to finalize the SD designs and configurations in the NA market.
• Managed the Product Life Cycle (PLC) Management deployment
• Configured various sales organizations, distribution channels, divisions, item categories, schedule line determination, document types, and copy control. In addition to, sales cycle configuration for Lead, Opportunity, Quote, Sales Contract and Sales Order
• Integrated with Vertex for Tax calculations in Pricing for Sales Order Management
• Adeptness in configuring basic functions such as Partner Determination, Account Determination, Free Goods, Output Determination, Material Exclusion/Listing, Text Determination, Material Determination
• Customizing Inter Company process to maintain transactions between Company codes
• Managing and facilitating team meeting and status reporting, vertical and horizontal
• Documenting defects and formulating Test Cases / Test Scenario for Unit Testing and Integration testing, and training material for business users
• Post production and go-live support