PROFESSIONAL SUMMARY:

• Seasoned IT Professional with a multifaceted career with a unique blend of technical and business acumen and 16 years of industry experience
• Over eight 8 years of Project Management experience in application development projects ensuring successful completion and IT compliance audit
• Experience in incorporating COTS/vendor application to Business Integration System
• Managed legal and government regulatory compliance projects in Healthcare
• Experience in managing technical teams of up to 20 and utilizing the onsite/offshore model
• Expertise in strategic planning and change management, combined with strong qualifications in team leadership and interpersonal communication in a matrix environment
• Possess PMP Certification, ScrumMaster Certification and PAHM designation

AREAS OF EXPERTISE:

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Project Manager

Responsibilities:

• Functioned as a Project Manager for a web application development project utilizing Java/SSRS technologies
• Charged with leading a global project managing a technical team of 8 to 10 resources
• Utilized the onsite/offshore model with 50 of the technical team located in India
• Formulated project scope, analyzes requirements, develops project plan, keeps track of and reports project progress, budget, issues, risks, and mitigation plan
• Managed multiple-vendor resources and well-versed with onsite-offshore model
• Communicated with various stakeholders located across the globe in multiple time zones
• Performed Scope, Time, Quality, Budget, Issue, and Risk Management
• Ensured project meets the specified requirements and objectives
• Tracked and reported project progress to various audiences
• Obtained timely signoffs from approvers on deliverables
• Interacted with stakeholders and provided day-to-day directions to the project team

Responsibilities:

• Worked as a Project Manager/Release Manager for multiple Healthcare Web Application Developments project on a .Net Framework that used XML Messaging
• Proactively coordinated efforts of different interface groups on projects, including Medicare Utilization Management reporting, Clinical Case Management, Queue Solution Management QSM in Skilled Nursing Facility and Patient Discharge Planning
• Participated in architectural discussions on incorporating data tables from external vendors including TriZetto CareAdvance and nursing homes
• Facilitated meetings with business and technical team to handle data in XML format and integrate into Business Integration System
• Analyzed Screen Design, Wireframes and Flowchart on Web Application projects
• Handled multiple projects while interfacing with client and vendors on a regular basis
• Managed multiple technical team members 15 to 20 that overlapped on healthcare web application development projects
• Built project scope, analyzed requirements, developed project plan, kept track of and reported project progress, budget, issues, risks, and mitigation plan
• Performed Scope, Time, Budget, Issue, and Risk Management
• Ensured projects met the specified requirements and objectives
• Tracked and reported project progress using MS Project and MS Excel
• Performed Defect Management to ensure product quality
• Obtained timely signoffs from approvers on deliverables
• Provided leadership to resources and successfully managed multiple projects with complex requirements and numerous impacted areas
• Worked closely with customer and proactively contributed towards organizational process assets
• Performed Cost-Benefit Analysis CBA and Impact Analysis
• Prepared customized status reports and made presentations on project progress to senior management using various MS Office tools
• Managed an annual budget of 1.5 to 2 million and performed Cost Planning Budget Planning using Clarity
• Provided coaching and mentoring to newly joined resources in project management subject area and client specific organizational processes

Project Management Consultant

Responsibilities:

• Provided project management expertise to clients as part of Application Development projects within a mixed technical environment including Java and .Net
• Interacted extensively with stakeholders and clients to define business requirements
• Analyzed requirements specifications and created project plans
• Managed technical resources up to 20 people and monitored project progress
• Collaborated with clients to discern adaptability for future expansions
• Developed Project Charter, maintained Project Plan and managed Risks and Issues
• Obtained signoff from concerned stakeholders at key milestones
• Tracked work progress and prepared status reports using MS Project
• Performed Change Management Processes
• Executed Resource Management and Onsite/Offshore coordination
• Engaged in Stakeholder Interactions and provided day-to-day direction to Project Team
• Spearheaded Application Development projects for Asset and Fleet Management
• Instrumental in driving business by consistently providing quality services

Project Manager

Responsibilities:

• Successfully managed Healthcare projects in Pharmacy Benefit Management PBM environment.
• Projects included Medicare CMS Compliance, OIG Sanction Exclusions, Member Financial Information Reporting, etc.
• Developed Project Charter, maintained Project Plan and led JAD Sessions.
• Managed simultaneous development of high-visibility Application Integration Projects
• Systematically directed multiple Onsite/Offshore teams and ensured steady progress
• Drove Validation and Change Management Processes with diligent impact analysis approach
• Brought back a derailed project on track and successfully delivered on time
• Built a strong rapport with the stakeholders and team members
• Handed over all deliverables to the customer in time and administered end user training and knowledge transfer

Business Development/Project Manager

Responsibilities:

• Managed all aspects of business development
• Aggressively generated business leads, developed strategies, and promoted name recognition within the market place
• Created customized proposals and presentations to effectively relay service value
• Communicated extensively with clients to conceive and define specific needs
• Actively participated in industry tradeshows and conferences in order to keep abreast with latest technology trends and developments
• Successfully established company presence in North America
• Built and maintained long-term relationships with several major clients, including GE Healthcare, Goodrich, Diebold, and Tyco
• Identified new target market opportunities
• Performed market and technology research, and gathered key business intelligence in order to expand territories
• Enhanced business by acting as liaison between American and Canadian clients, and offshore teams
• Ensured attainment of all client requirements and project deliverables
• Designed and introduced a Corporate Brochure, which provided a positive corporate image while aiding in promoting new business

Project Management Consultant

Responsibilities:

• Provided management expertise to clients as part of Application Development projects within a mixed technical environment including Java and .Net
• Interacted extensively with stakeholders and clients to define business requirements
• Created project plans, analyzed specifications and assessed feasibility
• Managed technical resources 15 20 people and monitored project progress
• Collaborated with clients to discern adaptability for future expansions
• Instituted plans for business enhancements and recommended solutions
• Served as marketing strategist to increase ROI and sales
• Developed Project Charter and maintained Project Plan
• Created estimates, and managed Risks Issues
• Obtained signoff from concerned stakeholders at key milestones
• Tracked work progress prepared and presented status reports
• Executed Resource Management and Onsite/Offshore coordination
• Engaged in Stakeholder Interactions and provided day-to-day direction to Project Team
• Spearheaded projects including Application Development for Airport Engineering and Canadian law firms
• Instrumental in driving business by consistently providing quality services
• Effectively managed client base that included airline, engineering, and service industries
• Designed a communication portal for customer feedback to monitor and record customer requirements, suggestions, complaints, and satisfaction levels
• Played a key role in realizing a 15 sales enhancement by contributing to development of an effective marketing plan

Responsibilities:

• Maintained project plan and delivery control documentation
• Conducted in-depth customer analysis and scrutinized in-house capabilities
• Communicated with client to define requirements and formulate project scope
• Performed troubleshooting towards issue resolution
• Identified risks and conducted mitigation planning
• Scheduled and prioritized workflow to ensure timely completion of deliverables
• Led development of Policy Management Suite for an Insurance Client
• Managed web-based system component enabled customer's front office to develop and maintain quotes, policies, and client data for personal auto lines
• Instituted standardised procedures and workflow that streamlined design and development activities

Responsibilities:

• Proactively participated in Utility Enhancement Project UEP for Hitachi
• Held accountable for managing Onsite/Offshore co-ordination, including resource allocation and workflow prioritization
• Gathered and analyzed business requirements
• Determined estimates, tracked metrics and developed test strategies, plans, and execution parameters
• Involved in defect prevention and quality coordination
• Interacted extensively with Onsite/Offshore technical teams
• Instrumental in the development of the UEP Project that enlarged the length of more than sixty 60 fields encompassing over eighty 80 copybooks and 300 programs
• Drove productivity levels by mentoring junior team members
• Provided expertise and guidance regarding business and system workflow

Responsibilities:

• Integral member of a twenty 25 member team accountable for developing a Confidential
• Analyzed the scope and requirements with client in collaboration with project team
• Actively participated in application design, development and testing
• Developed fiber optic network products, transceivers, couplers, and multiplexers
• Facilitated creation of Test Cases and defect management
• Served as Team Lead throughout the FJ MM LC project engagement

Responsibilities:

• Successfully implemented a customer profile database management system to effective streamline maintenance, billing and marketing operations
• Implemented a client-service program that expanded client base by 25
• Established an innovative maintenance tracking system that resulted in quick fault isolation, reduction in downtime and 24X7 quality services.