OVERVIEW

• Over 25 years IT experience as aData IT Program Manager, Data Architect, Data Quality Analyst, Database Administrator, Systems Analyst Programmer.Able to scale from high level architectural advice to hands - on data analysis.
• Demonstrated track record in developing and implementing innovative IT solutions improving productivity and/or enabling information based business management.Able to lead changes across business and IT functions.
• Able to buildand leverage coalitions internally and with other organizations to meet business objectives within budget and time. Have business acumen to understand customer's strategic priorities and allocate resources accordingly when multiple initiatives compete for limited resources.
• Have experience engaging fruitfully with IT leadership in large Federal and State Agencies, Health Insurance industry, Universities and Research organizations.
• Strong sense of customer commitment, internal or external, with a proven record of continuously exceeding expectations.Able to anticipate customer'smajor needs in advance and prepare accordingly.
• Able to lead cross functional teams through Root Cause Analysis and implementing metrics for continuous improvement and monitoring.
• Familiarity with best practices from Architecture TOGAF Zachman, Data Management DAMA International, Project Management PMI, Business and IT support process COBIT, ITIL and Quality TQM, Lean, ISO-9000

Program Management Experience

Confidential

IT Oversight Management Program Manager

• Top IT Oversight role inArkansas' implementation of the politically charged Affordability Confidential. Arkansas had in two major responsibilities:1 Health Dental Insurance Plan Management and 2 Consumer Outreach and Assistance Management. Around 250,000 Arkansas were insured under the Confidential and the state achieved the highest reduction in uninsured rate in the county per Gallup study.
• Led Confidential efforts to become the partnership state with highest level of IT maturity within the Affordable Care Act landscape, far ahead where the Federal government expected partnership states to Confidential I presented Confidential work towards data driven operations management and policy making in the 3rd Health Insurance Exchange Annual Summit at Confidential.
• My major efforts as IT Oversight Management lead were
• Anticipating IT needs in a new, complex and evolving business area.
• Coordination with Federal State agencies, Health Insurance industry, IT Contractors on data and IT infrastructure.
• Leveraging technology to validate that Health Insurance Plans meet Confidential and all other Federal and State mandated requirements and quality standards. Validation can be complex for example Doctor Hospital Network validation involves advanced Geographical Information System analytics.
• Built a Health Insurance Plan Data Warehouse for comparative Plan review across companies and across years. This is a complex data warehouse with different plan and benefits design, service areas, provider networks.
• Budgeting with frequent revisions dependent on 1 unpredictable outcomes of multiple levels of Federal-State approvals subject to State and National politicsand b evolving environment and needs.
• Vendor and contractor evaluation and selection following State Procurement laws.
• Solutions architecture using Data Management best practices. Building solutions with Master Data Management best practices identifying Systems of Record/Reference for different data elements towards highest possible data quality. Implementing data specification for information exchanges involving external organizations.
• Communicating on new solutions with multiple stakeholders types business leaders, technology leaders .
• Planning on IT Infrastructure, processes, best practices and policy.
• Advising Executive Management and Legal on IT, Data Reporting, Privacy and Data Security, laying foundations for Information Governance through Health Insurance laws.
• Customized data dissemination for Confidential operations as well as to guide policy and program management. Data requests come from the Governor's office, legislators, health insurance industry, research organizations and news media. Repeated demand for data and media inquiries led to a public information portal in the first year of operations:

Confidential

Enterprise Data Architecture

• Job had emphasis on enterprise data management vision, policies, strategies and standards. Engaged with multiple State Agencies on Data Management best practices.
• Authored of the Data Management strategy document for the State of Arkansas in line with the Confidential International framework.Educated stakeholders on the criticality of Data Governance and other Data best practices.
• Advocated the use of security measures in the vulnerable test environments containing sensitive data, through workshops, one-on-one meetings with different agency IT leaders.
• Championed the need for independent groups to engage in a Master Data Management effort.

Confidential

Database Administrator Data Analyst

• Senior DBA Data Analyst for the State of Arkansas on various Government systems Initial five years as consultant DBA .
• Was the state's top gun DBA for DB2 on the mainframe as well as Open platforms AIX, Linux and Windows .I was the last stop for application problem resolution when application developers or fellow DBAs needed help. Unless proven to be an IBM software defect issue, I had to necessarily come up with a solution.
• Had repeatedly provided dramatic tuning results by redesigning or correcting programs, SQLs and/or database parameters.
• Conceptualized and implementedseveral sophisticated in-house system applications featuring System Information Data Warehousing, Data Analytics and presentation tools to enhance database up-time, reduceIT operating costs through automation, make solutions run faster/cheaper and capacity planning.Created system web portal to provide historical performance analysis and space utilization datafor capacity planning and proactive maintenance.

Confidential

Data Analysis:

• Strong SQL and Business Analysis skills along with a Quality background provided complex opportunities for improvement leveraging Data Analysis and/or Root Cause Analysis.For instance I led a 2007-8 Data Process Quality improvement effortwithin the tele-management domain which was a cited in Massachusetts Institute of Technology MIT Data Quality Conference 2008 Keynote address, b won me both the first UALR's Information Quality Program 2008 Outstanding Student Award and UALR EIT's Outstanding MS Graduate Award . The improvements resulted in savings of 1millon/year
• Engaged in several Logical and Physical database implementations. Used Erwin and ModelMart to create and maintain Data Models.

Environment:DB2 for z/OS Version 4.1/5.1/6.1/7.1/8.1, UDB on Unix Version 5.2/6.1/7.1/8.1,COBOL, VSAM, JCL, CICS, Rexx, Korn Shell PERL.

Confidential

Database Administrator

• DB2 Database Administrator for the Central Retail System supporting regional supermarket chain Confidential . Confidential a regional supermarket chain of 230 stores with multi-hardware/software configuration with EDS running its IT operations.

Environment: DB2 for z/OS Version 5.1,COBOL, CICS

TECHNICAL ENVIRONMENTS

HARDWARE

IBM mainframes, Unix AIX servers, VAX/VMS, Windows servers.

OPERATING SYSTEMS

z/OS, Unix, VMS, WINDOWS NT/MS-DOS

DATABASE

DB2 z/OS Version 2.3 through 8.1,DB2 UDB for Unix V5.2 thru 9.1, VSAM, SQL Server 2005 through 2012

DATA TOOLS

Tableau, Erwin, Business Objects, ESRI, DataFlux, DataStage, IBM DBA tools, CA DB2 TOOLS, TMon for DB2, IBM Optim, Fileaid for DB2

LANGUAGES

JCL, CICS, COBOL, TSO/ISPF PANELS, REXX, UNIX SHELL SCRIPTS, PERL, VMS DCL,DEC FORMS,C, Clipper

INDUSTRY VERTICALS

Affordable Care Act, Health Insurance, Manufacturing, Marketing, Inventory, Financial Accounting, Government Systems