SUMMARY

• Confidential is a Senior Information Technology Leader and Consultant with an unbroken 25 year history leading successful projects and initiatives. He has extensive experience in Project Management, Data and Process Modeling, Requirements Management, System Integration, Program Management, Operations and Infrastructure Management, Technical Consulting and Software Development. He is highly proficient in both waterfall and agile software development and project management methods. He has been PMP Certified by the Project Management Institute since 2005. He has als received certification in the Theory of Constraints from the Confidential Institute. He is experienced in compliance with PCI, HIPAA and Criminal Justice security standards.
• Confidentialis an experienced software developer with skills in mainframe, Java, and Microsoft environments. He has extensive experience as a database administrator and has a background in Master Data Modeling MDM . He is highly proficient in Microsoft Project and Open Workbench and has developed open source add - ins and extensions for Microsoft Project and other Microsoft Office components.

EXPERIENCE

Confidential

Project Manager

• Managed a project t assess the Appeals Process for the State of Michigan Unemployment Insurance Agency and the State of Michigan Administrative Hearing System.
• Leading a team of business and technical analysts
• Studied business and technical processes
• Developed recommendations for process improvement
• Developed recommendations for technical enhancements

Confidential

Project Manager

• Managed several projects for the State of Michigan Department of Technology Management and Budget DTMB for the Michigan State Police
• Disaster Recovery Facility Project
• Managed a Project t Implement a Disaster Recovery Site for several critical Law Enforcement Systems including:
• Law Enforcement Intelligence Network LEIN
• Criminal History
• Personal Protection Orders
• Concealed Weapon Permits
• Sexual Offender Registry
• The scope of the project has included
• Acquisition of hardware for the Disaster site
• Modification of the Disaster Site to conform to Criminal Justice Standards
• Design and Implementation of Data Replication to the Disaster Site
• Design and Implementation of communication linkages t the Disaster site.
• Installation of Application Software at the Disaster Site
• Compliance with PCI and Criminal Justice infrastructure standards.
• Comprehensive testing of the Disaster Site for recovery capabilities
• The Disaster Recovery Site is active

Confidential

• Managed a Project t develop a web application for reporting of threats t school safety.
• Gather reports from web site, texting, mobile applications and calls t a reporting call center.
• Pass information int the Michigan State Police criminal intelligence database.
• Provide for anonymous reporting.
• Provide for gathering of additional information
• The application is active at
• Key technical aspects of the project include
• The application platform is Microsoft .NET with a service oriented architecture
• The database is Oracle server
• Agile development methods were used including:
• Customer collaboration
• Iterative development with 2 week sprints
• Test driven development
• Continuous integration

Records Management System Project

• Managed a Project to develop a new records management system for the Michigan State Police
• Capture of Criminal and other Incidents investigate by the Michigan State Police
• Capture of Person information for Victims, Suspects, Witnesses, etc.
• Capture of Narrative Information
• Capture of Property Information including evidence, seized property, stolen property, etc.
• The scope of the project has included
• Oversight of requirements gathering and analysis
• Oversight of vendor development of software
• Oversight of testing by MSP of vendor developed software
• Key technical aspects of the project include
• The application will be deployed to both MSP Posts and Mobile Data Terminals in Patrol Vehicles
• The application will continue to capture information when not connected to the network
• The application platform is Microsoft .NET with a service oriented architecture
• The database is Microsoft SQL server
• Agile development methods were used including:
• Customer collaboration
• Iterative development with 2 week sprints
• Test driven development
• Continuous integration

Roadmap for Traffic Records Linkage

• Developed roadmap for linkage of traffic accident information including:
• Crash Information
• Emergency Medical Service call Information
• Emergency Department treatment and cost information
• Hospital treatment and cost information
• Vehicle repair cost information
• This effort was funded by a grant from the National Highway Traffic Safety Administration

Confidential

5010 Conversion Testing Project Manager

• Managed a testing group for conversion from the 4010 t 5010 EDI Transaction Sets for Blue Care Network. Responsible for test planning, test results reporting, scheduling and oversight of testing staff. The scope of the project included:
• Developed software and procedures t produce a testing dashboard for multiple threads of 5010 testing.
• Developed the approach t testing the archiving features of the Facets claims processing system. Developed software t generate test and verification scripts.
• Verification of compliance t ICD 10, PCI and HIPAA standards.

Confidential

Knowledge Transfer Project Manager

• Managed the preparation of State of Michigan personnel t take responsibility for ongoing operations, maintenance and enhancement of the CHAMPS System, a state of the art system that provides Claims Processing, Eligibility and Provider Support services t more than 40,000 Health Care Providers and approximately 1.5 million benefit recipients. Als t served as a Subject Matter Expert providing support for ongoing Operations.
• Managed a Disaster Recovery Testing project that is required for Federal certification of the CHAMPS system. This project was completed successfully, on time and in budget.
• Developed the plan t hand off operations and maintenance of CHAMPS t State of Michigan staff.
• Worked with the State of Michigan t identify the proficiency requirements for State personnel.
• The State of Michigan came t understand that it was beyond their capacity t take responsibility for operations and maintenance of CHAMPS. This resulted in an opportunity for CNSI t extend their contract for operations and support.

Confidential

Operations Initiation Project Manager

• Managed the establishment of a production operation function for CHAMPS, a new MMIS system for the State of Michigan.
• Managed development of the Operations Transition Plan Deliverable
• Managed development of the Operations Testing Plan Deliverable
• Managed successful completion of Operations Readiness Testing Deliverable
• Assured compliance with HIPAA and PCI standards.
• Managed successful completion of the Integrated Detailed System Design Deliverable
• Developed as-is and to-be models for the operations function.
• Managed transition to the to-be state
• Managed ongoing operations and continuous improvement.
• Handed off to the steady state manager

Confidential

Project Manager

• Managed the migration of a hosted data center t an in house facility.
• This project was successfully completed on time and in budget.
• Managed successful installation of 7 physical IBM P-series running AIX, 35 Virtual Systems LPARs
• Managed migration of 82 business applications, 62 Oracle Databases, 40 terabytes of production data and 30 terabytes of archival data
• Managed the transition from IBM and internal support models t support by Logicalis Managed Services organization.

Confidential

Site Project Manager, Detroit Public Schools

• Managed Network and Data Center Operations for the Detroit Public Schools Account
• Managed a 24 X 5 operation supporting PeopleSoft Human Resources, PeopleSoft Financials, Student Information System, and various Instructional Systems
• Managed the Central Campus and School networks consisting of more than 200 nodes in administrative offices and schools.
• Managed 63 UNIX Servers and 450 Windows Servers
• Managed a team of 13 professional staff
• Successfully managed the transition of an IT Outsourcing engagement from the incumbent vendor t SYNC Technologies. SYNC is part of a consortium that was assuming responsibility for all Information Systems activity for the Detroit Public Schools.
• Developed Final Transition Plan
• Lead recruitment of technical staff
• Managed customer acceptance process
• Completed transition 11 Functional Areas on or ahead of schedule

Confidential

Project Manager

• Managed ongoing development and enhancement of General Motors Shop and Buy web tools. In this role, Mr. Goodhall was brought in t take responsibility for a broken project where his predecessor was unable t establish a working relationship with the the customer manager.
• Took the project from being 3 weeks behind schedule t timely completion in less than tw months.
• As a result, Analysts was able t win additional business that was als completed successfully.
• The GM Shop and Buy applications are B2C applications for the configuration and sale of vehicles e.g. chevy.com
• The team consisted of Analysts International technical staff, GM Marketing Staff and marketing consultants from Digitas.
• Managed multiple application development projects for other customers supported by distributed development teams.
• Projects were managed using the Analysts International approach t agile development.
• All projects were completed on schedule and have a high level of customer satisfaction. Technologies included:
• ASP .NET
• J2EE and Java
• Oracle
• MS Project
• Led response teams for several Requests for Proposal for Criminal Justice applications.

Confidential

• Manager of Product Development
• Served as the Product Manager for ProVision, Proforma's Business Product Modeling Suite.
• Managed the product feature requirements process
• Managed prioritization of the feature backlog
• Managed a development group of 10 people maintaining and enhancing ProVision client and server products
• Implemented Scrum as the project management method
• Led Scrum meetings
• Implemented formal Requirements Management processes and tools
• Implemented formal Quality Assurance processes and tools
• Implemented formal Project Management processes and tools
• Assisted the Sales Team in closing customer opportunities

Confidential

Senior Project Manager

• Managed more than 25 projects for Compuware Customers. Served as Lead Testing Architect for General Motors Business Systems Test Factory. Managed e-Commerce development projects for GMAC. Managed Software Testing for Compuware Application Management Centers. Monitored Year 2000 testing for GM manufacturing plants. Managed development of Year 2000 testing procedures for General Motors. Managed development of a merchandising system for Kmart. Managed development of a bankruptcy management for Comerica Bank. Managed Year 2000 assessment and remediation for the Huntington Bank. Conducted project reviews for Compuware Project Management Office. Developed automated testing methodologies. Led Compuware's software quality practice in Michigan. Directed SAP testing projects for Visteon. Developed testing methodology for Ford.
• Delivered all projects on time, in budget and with high customer satisfaction.
• Key Project GMAC International Web Sites
• Managed development of B2C web sites for 28 international subsidiaries of GMAC
• Systems featured Interactive Loan Origination and various calculators
• Systems were implemented using MS ASP, MS .Net and MS/SQL

Confidential

System Integration Manager

• Served as Chief Architect for the Michigan ASSIST Project, a 90 million client/server welfare eligibility system. Managed the Technical Architecture Team 24 people for Michigan ASSIST. Developed Hardware / Software Architecture Model for Michigan ASSIST. Led development of the Master Plan for the Michigan ASSIST Project
• Delivered all projects on time and in budget.
• Developed an innovative architecture for the Michigan ASSIST program

Confidential

• Director of Information Processing
• Managed a department with a 7 million budget and staff of 70 for 3 years. Was appointed t undertake initiatives for organizational change and quality improvement.
• Achieved major improvements in productivity and customer satisfaction.
• Introduced Quality Management and Project Management methodologies
• Established formal project review processes
• Led the migration from mainframe t client/server technology.
• Implemented a state-of-the-art Jail Management System
• Left behind an effective organization that continued t serve the County well t this day.

Confidential

Branch Manager of Technology

• Directed systems integration projects. Managed all technical staff in five states 50 people . Managed quality assurance activities. Was a key participant in teaming agreement with Ameritech Information Systems
• Ensured success of SHL Ameritech partnership
• Ensured that all projects were delivered t specification with acceptable quality and customer satisfaction.
• Assured feasibility of all technical proposals
• Contributed t the successful sale of the resulting business line t Ameritech.

Confidential

Vice President

• Managed a series of successful projects for AFCC Customers.
• Managed development of EDI system for Blue Cross/Blue Shield of Michigan
• Managed development of police message switching system for Oakland County
• Developed a database recovery management system for Michigan Consolidated Gas
• Developed data processing standards and CASE tools for General Motors
• Developed relational database component of EDS boot camp for engineers
• Delivered all projects on time, in budget and with high customer satisfaction