SUMMARY

• 9+ years of strong Project Management/Coordinating/Planning skills including experience in successfully managing and implementing complex projects using various SDLC methodologies & e - Banking implementation
• Worked very closely with PMO on following organizational Process & Procedures, SDLC standards and PMO deliverables
• Excellent Presentation, Communication and Documentation skills
• Created and updated Project Schedules using MS Project 2003/2007/2010 and Clarity PPM
• Load, Maintain and Report Resource allocation and usage using MS Project to support Resource Management function
• Facilitated regular Project Management meetings; identified agenda items to ensure issues are resolved in a timely manner, so as not to affect overall timeline
• Created presentations and reports to provide the current status of the project to the Senior Management
• Supported the annual Budget Management exercise for the projects, which includes tracking and reporting of Actuals, Variance and Forecasts.
• Documented meeting discussions, decisions, actions and next steps
• Created and Tracked Issues/Action items until completion
• Supported all project objectives including development, coordination, consolidation and updating of project plans
• Monitored deadlines, key dates, resources, and implementation activities
• In-depth knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases such as Requirements gathering, Analysis/Design, Development, Testing and Deployment
• Ability to create Process Flow Diagrams to clearly represent different processes
• Experienced in managing and conducting in User Acceptance Testing (UAT)
• Excellent problem solving skills and proficient in managing teams located at various location
• Developed, Coordinated and Managed different Release schedules
• Supported Vendor Management activities required for project execution

TECHNICAL SKILLS

Software Packages/ Processes Model Tools: MS Office Suite 9X/ 2000/2003/2007 (PowerPoint, Word, Excel, and MS Outlook), MS Visio, MS Project, Clarity

Operating Systems: MS Windows (2000/XP/Vista)

Methodology: Waterfall, Agile

PROFESSIONAL EXPERIENCE

Confidential, Yonkers, NY

Project Manager

Responsibilities:

• Successfully managed and led Confidential in replacing its two existing internet banking platforms (Consumer, Business) with two platforms (Consumer/SMB, Corporate) with additional new features including, Mobile Banking, Mobile Check Capture, P2P Payments, File Mapping and Enhanced Positive Pay Platform.
• Coordinated and worked as a liaison with all the vendor's( Fiserv, Centrix, Profitstars/Ipay, Fundtech, Bottomline, Checkfree, Digital Insight) Project Managers in implementing the e-Banking platforms
• Created detailed project plans by working with different vendors individually in identifying the tasks and timelines.
• Facilitated weekly status calls with Bank team and each vendor to make sure all the target dates are met and the project is on track
• Worked closely with the Product team in drafting communications to the Customers. Managed the Training/Documentation teams
• Anticipated and identified Issues/Risks and drafted resolutions/mitigation plans
• Created Agenda, weekly status reports and meeting minutes. Tracked open/action items until completion
• Provided oversight for the testing program. Facilitated and Managed the UAT by holding daily defect Calls with the Bank team and the Vendor.
• Reviewed and Prioritized the defects by meeting with the SME on a daily basis and logged defects in Customer Portal (Salesforce). Extracted defect reports for defects meetings
• Insured that the implementation components of the contracts are met
• Maintained a proper change control environment for deviations to plan or contract
• Facilitated and presented bi-weekly Executive-Level status report to the C-Level Management on the progress of the project
• Worked as a point of contact for e-Banking implementation projects

Confidential, Jersey City, NJ

Project Manager

Responsibilities:

• Created and Managed Project Schedules using MS project for multiple high Complexity/Client Configurable Projects
• Managed Projects for new Product Development, Enhancement Projects and Client Conversion/Migration projects through Waterfall & Agile methodology with standard SDLC process
• Successfully developed and implemented new Product from Planning to Execution and Product support
• Coordinated with Clients, Omgeo and External Trading Vendors such as Mixit/Bloomberg to setup the interface and testing connectivity in QA and Production
• Anticipated and identified Risks and Issues and drafted Mitigation plans. Escalated risks/issues and change requests to leadership with proficient judgment and in a timely manner
• Created weekly Project Status Report and Monthly Project Report using MS PPT to management
• Facilitated Weekly Project Status Meeting with Internal teams and Client. Captured and Distributed Meeting Minutes and Action Items and followed up until completion
• Facilitated Change Control meeting and internal meetings within project team as required
• Created project documentation from defining Scope, Gathering and Documenting Business Requirements Document (BRD) from Clients, Created Prototype Design and System Testing.
• Managed web based application built on .Net platform
• Acted as a liaison between internal project team that included Product Management, Development, QA and external stakeholders as necessary to ensure desired project progression
• Managed/Tracked/Reported budgets for multiple projects
• Used Remedy system to log defects and created defect reports. Used Clarity to update project status, update project schedule, log issues/risks and view weekly timesheet reports
• Worked on MS Word/PPT/Excel/Visio and SharePoint to support project activities
• Successfully on boarded/converted 80 clients from one system to another smoothly.
• Managed the different tasks on the checklist and stayed on top of every task to be complete on time.
• Worked with the documentation team in creating the User Manual
• Managed communications plans, training and documentation
• Supported Resource management functionality using MS Project & MS Excel for Projects Annual Budgeting, Resource needs, Health tracking and reporting
• Developed, Coordinated and managed different Release schedules
• Created a release plan which involves changes that will be implemented, resources required for the release and their contact information, environments, issues, back out plan
• Facilitated meetings to go through the entire plan with the different teams to make sure all the approvals are in place and are aware of the implementation
• Work with the change management team to schedule the monthly releases and at times work with the appropriate individuals to get the approval for emergency release.
• Work with business to create the business case to justify the emergency releases
• Schedule/Facilitate checkpoint calls for smooth release and regroup after the release if any issues
• Communicate with business users after the release to check in production for final signoff
• Update the senior management about the successful release or any issues stopping the release.

Confidential, NJ

Project Manager

Responsibilities:

• Worked directly with Director of Risk Management Applications on major projects from project initiation to project implementation
• Management Committee Meetings / Steering Group Meetings / Change Control Board
• Facilitated meetings
• Drafted Agenda, Compiled meeting materials and recorded meeting minutes/action items. Track for completion
• Tracked changes requests using share point until completion
• Created, Published and updated Project Schedules using MS Project throughout the Software Development Life Cycle of all managed projects
• Support Resource management functionality using MS Project & MS Excel for Projects Annual Budgeting, Resource needs, Health tracking and reporting
• Created and maintained Program level Risks/Issues Log using SharePoint
• Provided coordination and communication between Project Managers and Business Leads on all projects ensuring their participation and approval
• Tracked and maintained agreement between Business Leads/Technical team (ITS) and the project team on the changing requirements
• Executed projects in Waterfall and Agile methodologies
• Created Process Flow Diagrams to clearly show the different processes within Risk Management Team
• Data Migration: Coordinated data migration activities between Business Analyst and Development teams
• Organized Net meetings, WebEx sessions
• Created and Managed budget estimation/tracking/reporting to senior management
• Resource Center Website: Provide statistics on monthly basis in order to track the usage of documentation posted on the site
• Vendor Management:
• Managed and worked with offshore team in Hyderabad in building web based training site for the application.
• Provided required materials and guidance and feedback as and then the product the built.
• Managed and worked with Graphic Design vendor team within US in enhancing the product to improve the look and feel and to make the product more intuitive to the user
• Created SOWs and worked with the Senior Management on the budget approval by creating a business case for justification
• Offsite Meetings and Workshops: Organized, Facilitated, Recorded meeting minutes and Issues/Action items
• System Survey - provided requirements to ITS to build the survey. Launched and recorded user’s responses.
• Analyzed the responses and created a report and presentation to update leadership every quarter for the continuous improvement of the application
• Performed User Acceptance Testing of the application
• Tracked and Published scheduled system outages after approval from Leadership
• Maintain and publish documentations of internal projects on SharePoint site, Clear Quest
• Maintained and published team members Personal Time Off
• Identified and responded to issues and questions as a primary point of contact

Confidential, PA

Capacity Analyst / Sr. Project Coordinator

Responsibilities:

• Created and managed a project plan using MS Project from project initiation to implementation.
• Facilitated meetings with Business leads of all the Center of Excellence (COE) to identify the capacity of production based on the available resources and materials
• Created Business Requirement Document (BRD)
• Conducted walkthroughs of the business requirements and worked with Business Leads to obtain sign off
• Worked with technical analysts to develop technical specifications for the features and functions defined in the requirements document.
• Responsible for creating and presenting weekly status reports regarding the progress of project.
• Managed Issues and Risks
• Managed and coordinated the User Acceptance Testing
• Prioritized and Tracked Change Requests until implementation