Project Management Office Director Resume Profile
SUMMARY
Highly accomplished Project / Program Manager with deep experience leading portfolios of enterprise-wide initiatives. Proven track record of establishing and managing highly effective PMO's, Datacenter, Infrastructure, and Application transformations. Demonstrated ability to lead large teams, marshal resources and deliver outstanding client service. An earned reputation as a visionary for the implementation of emerging technologies and Integration.
AREAS OF EXPERTISE
| Program Management | Project Management | Financial Management |
| Systems Integration | Technology Assessment | Strategic Planning |
| Business Continuity Planning | Change Management | Risk and Issue Management |
| Vendor Management Lifecycle Methodologies | Internet and Intranet Development | Business Process Re- Engineering BPM |
| Quality Management Business Process Management | Problem and Incident Management | Leadership, Training, Mentoring, and Development |
PROFESSIONAL EXPERIENCE
Confidential
Project Management Office Director Project / Program Management / Portfolio Management and Business Analyst. Account Development and Business Relationship Management
Project and Program Delivery subject matter expert supporting Archsoft business and technical professionals. Account Development, Global Business Cases, RFI RFP creation and responses.
Confidential
Program Manager Technical Program Delivery of a Bank-wide initiative to transform and migrate, 150 applications onto target state virtualized technology with the overall goal of achieving a 50 saving on the operational run rate for each application. Total scope includes 3000 applications. Responsible for establishing the PMO, program governance and managing the End to End. Weekly Program status reports produced on PMO progress. Interfacing with the various corporate COEs APP, Infra, testing, etc. Transformation/Development life-cycle for each application: Initiation, Analysis, Execution, Testing and Production Implementation. Applications were originally hosted in a highly complex and varied environment using non-standardized Hardware Architecture, Operating Systems and Databases. The application portfolio consists of Front, Middle and Back-Office applications across a wide range of technology and transformation Use Cases: Solaris/Linux SuSE, Redhat /Windows 7 Sybase/Oracle/MS SQL Server Java/Web Containers JBoss, WebLogic, Tomcat, Apache, MS IIS Middleware MQ, Tibco RV/EMS , leverage virtualized hardware in datacenters. A scalable 'Transformation Factory Approach' using Offshore Vendors and internal teams for all code transformation and test activities was implemented.
Confidential
Project Program Management in the Office of the CIO, supporting key efforts, financial control / forecasting and Weekly Portfolio Executive Reporting . HP PPM tool leveraged for managing portfolio.
- IDA INFINATA Insurance product support. Created QA and DR environments and tested business continuity. User Interface upgrade. Addressed open audit requirements. compliance data security
- CDTS for GTR Infrastructure build, middleware development software promotion of a global solution to support the transmission of data to and from a Global Transaction Repository for Capital Markets OTC Derivatives.
- Shared services efforts including EOL decommissioning, Mainframe, IP Telephony, etc.
- Technology Risk Management RRAD over haul of Active Directory and IT300 employee access / identity management . Data security, CCAR and Dodd Frank compliance.
- AutoSys : Created a distributed AutoSys and JAWS solution. Full SDLC.
Confidential
Program Director
- Directed a Data Center Migration of Treasury Trading Services applications. Portfolio consisted of 27 products. Significant products included Global Information Warehouse, Global Billing, PEGA PRPC STaRS, Shared Technology Environments Capital Markets and Commercial Cards. Complexity involved new AIX hardware, Solaris to AIX migrations, and an Oracle 10G database establishment. Additionally supported the Book of Work BOW of Software upgrades and End of Vendor Supported Software EOVS initiatives. 25MM program budget Assurance of networking requirements firewalls, switches, routers, point to point connections, IPs, DNS, etc. . Managed network engineering resources, UNIX SAs, AIX, DBAs, et al.
- Resource Management of 8 Program Managers and technical management of associated work streams. Hired 60 technical resources onshore and offshore. Established PMO, COE center of excellence and the program governance. Team building and transformation management.
- Financial Control, budgeting and forecasts. Developed the 2011 and 2012 budgets. Managed / controlled labor expenditure for my Program and my managements BOW. Total fiscal responsibility of 11MM.
- Program Management Status Reporting and Presentations to senior management. Approximately produced 40 slides weekly, that disseminated status on the health of the existing portfolio.
Confidential
Senior Project / Program Manager
- Led and managed a portfolio of up to 16 concurrent technology projects, through their full life cycle, in support of Markets Investment Advisory, buy side / sell side asset management, and quantitative analytic products. Gathered and documented business requirements Chaired project meetings. Managed complex project schedules and collaborated with senior management, architects, business analysts, marketing and sales. Managed Hardware and Software selection and procurement. Hardware virtualization and decommissioning. Leveraged Clarity tool for managing portfolio. Lead US MIFID compliance program.
- Directed successful development / upgrade and delivery of 70 technical projects.
- Program Management of Wealth Management Datacenter and shutdown Hudson Datacenter migrations. Build out included DC floor layout, cabling, loadbalancers, network switch and router installs, etc.
- Coordinated DC Site Operations resources including Architecture, Engineers from I S, Storage, Networking, Monitoring, and Data Protection, DataBase Administration, Application Support and Development. Aurora.
- Supported Investment Advisory portfolio: Investment Management, Asset Management, Investment Banking, Capital Markets, Wealth Management, FX, OTC, Corporate Services, Real Time, and Content.
Confidential
- Provided strategic and tactical support to Fortune 500 clients. Created PMOs, Established Governance, delivered Program Management, Project Management, Professional Services, Business Analysis, Risk Management, Requirements Gathering / Definition, Integration and Business Continuity Planning.
- Industries served Banking, Insurance, Pharmaceuticals, Technology, Retail, Health Care, Media
- Clients Credit Suisse, IBM, The GAP, Pfizer, General Motors, GMAM General Motors Asset Management , AXA Financial, Ernst Young
- Initiatives Global Business Case, Technology refresh, Wi-Fi Global Standardization, ecommerce, Merger transitions, SOX, Outsourcing, CRM, ERP SAP, PeopleSoft
Notable Engagements
- IBM Provided transition program management in support of IBM's multi-million dollar solutions contract with The GAP stores involving Data Center, Helpdesk, Problem and Incident Management, Software Distribution, moves adds and changes, Hardware Replacement Program, Break Fix. Authored process and procedures.
- Confidential Senior Technical Project Manager / Program Manager for FleetBoston transition. Prepared executive summary documentation, presentations, forecasting, monitoring health and reporting status. Business Process Management. As member of the Network Infrastructure Project Management organization, focused on Legal day one connectivity, Data Centers, Infrastructure.
Confidential
Programme Manager
- Provided strategic leadership and tactical support to major clients. Delivered Implementation leadership, established and led Program Management Offices. PMO Provided Project Management expertise for sales support initiatives for EDS.
- Industries: Automotive, Health Care, State Government
- Clients General Motors, Dollar Thrifty Automotive, State and Local Government
- Initiatives Global SAP Implementation, ODF Analysis, Sales Staff Augmentation, Health Care Information
Notable Engagements
- GM Led 50 efforts within PMO, and Global SAP Financial AD Program Office. Project / Program Management SME Scheduling and Earned Value Business Services Delivery.
- Commonwealth of MA Created analytical framework and financial reporting tools for evaluating proposed Open Document Format imitative. Developed reverse engineering of cost elements and documentation, sophisticated cost model, testing and release. Business Process Re-Engineering
- EDS PRESALES - Facilitated EDS Presale support for Financial Application Development efforts for GM. EDS PRESALES - State and Local Government and Health Care clients including KS Department of Transportation, Western NY Regional Health WNYHealtheNet RHIO, NY State MASA staff augmentation, NY State DCJS Division of Criminal Justice, NY State HIXNY Health Information Exchange.
Senior Program Manager Senior Delivery Manager Portfolio Manager
- Member of the Active Response Team to stabilize major relationships. Established discipline, provided leadership, direction, and process enhancement for fortune 100 clients
- GM - Established an Enterprise PMO environment which created a more mature service delivery capability and created governance. EDS University contributor.
- GM Stabilized key 21M project and delivered and integration of 115k new standardized desktops. Matrix managed 2,300 EDS employees
- Winn-Dixie - Established first-ever PMO which stabilized 16M account relationship by providing senior management presence. Delivered 911 support of OMI Implementation, SDLC, QA, reporting and mainframe legacy conversion.
- Delphi and GM Led 3 corporate global technology initiatives related for client and their customers totaling 12M. Developed strategy, tools, and revised structure for IP addressing within datacenters and information centers
Confidential
Senior Consultant /
C-Level management consulting and feasibility study. Developed and delivered BPM study which evaluated proposals, budgets, long and short term forecasting, and recommended appropriate technology infrastructure.
Confidential
- Developed new business within the Professional Services organization in NYC. Managed Internal Compuware RF x efforts. Oversaw proposals, information and pricing of services to external clients.
- Grew the engagement 500 in both headcount and revenues and grew the billable branch.
- Created PMO which managed Y2K effort for American Express Business Travel Corporate Services division. Established project / program plans, analyzed business requirements, designed and executed recommendations. Built testing environments / plans as well as contingency plans Budgeted projects, and managed vendors Sabre, Apollo, World Span, Amadeus, etc
- Directed remediation for 18K plus workstations, fileservers / gateways.
- Directed the opening of 1,400 travel offices including over the event weekend.
- Developed and Implemented Disaster Recovery strategy.
Confidential
Senior Project Manager Confidential - Oversaw turnaround of Chase Regional Conversion Project. Managed 9 Project Managers and 100 development / production Programmers. Established project plans, systems issues logs, achieved commitment to conversion schedule.
Senior Project Manager Confidential Supported six bank divisions. Led 50 projects of varying size domestically and internationally. Oversaw Distributed computing environments and web based business solutions. Implemented COBRA FX and CRM . Maintained budgets and managed production and development programs for the following Morgan markets businesses Emerging Markets external debt derivatives options , Foreign Exchange, Commodities, Treasury, OTC, Proprietary Positioning, Capital Markets, Equities Fixed Income.
- Established technical Recovery Action Plans, BCM, BCP, DR, performed risk management.
- Built alternate trading floor and testing contingency environments.
- Partnered with business continuity vendors to provide contingency environments.
- Developed Year 2000 project process and began project implementation.
Confidential
Project management of end user Mobility program and Lotus Notes project rollouts. Provided application and desktop support of Lotus Suite and Notes. Client Server, LAN, WAN, WWW connectivity assurance via LTLW, TCP/IP, NetDoor, etc.
TECHNICAL SKILLS
| Mid and Mini | Major manufactured PC's, workstations and laptops, AS/400, TANDEM |
| Software Software Development Methodologies | MS Project, ABT Project Workbench, Primavera TeamPlay PM, PlanView, MS Office Suite word, PowerPoint, excel , Sharepoint, Clarity, PPM, Fieldglass, Lotus Suite, Lotus Notes, WP6.1, LDRPS, other major vendors products. Waterfall, Agile, Scrum, RUP |
| Environments | UNIX, AIX, Linux, Solaris, Novell, NT, SQL, Oracle, DB2, RDBMS, JAVA, J2EE, C , .NET, XML, HTML, VB, OO, TCP/IP, WWW, OS/2 WARP, DOS, Windows 7, EMC VNX, NetApp, F5, VCE, |
| Methodologies / Frameworks | PMBOK, PM2, GPMA, GSMS, Method1, SLC3, SDLC, DMAIC |
| Telecom | ROLM / IBM 9751, ROLM 8000 and 9000 CBX Telephone switches, AT T Centrex System, NORTEL, CISCO, PBX, major vendor client / server technology, IP, LAN, WAN, cabling including fiber, networking switches, loadbalancers. |
| Mainframes | IBM from 158's to 3090's VM / CMS, MVS, TSO, CICS, COBOL, APL, PL1, JCL |
| ERP | PeopleSoft, SAP, OMI, |
