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Section Manager Resume Profile

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Fairmont, WV

SUMMARY

  • Efficient and well-organized thought leader with more thaneighteen 18 years of proven success in the management of and supervision of professionalstaff. Comprehensivetechnical expertiseinSecurity IT, Personnel, and Industrial , Biometrics, andProgram Management. Very competent in high stress fast pace environments. Effective oral and written communication, team-building and strategic-planning skills. Takes great pride in quality workmanship and strives to ensure professional results. Possesses a demonstrated track record of success leading by example with an ability to adapt from lessons learned.
  • Customer focused professional who is dedicated to preservation of ethics and core values, strengthening relationships and mission accomplishment. Holds himself accountable by being results-oriented, seeking solutions to the most difficult issues and problems that others pass on. A technical leader who is able to clearly communicate, in attentive detail, to a diverse range of audiences both vertically and horizontally valuing the input of others. Committed to expanding workforce capabilities and improving the abilities of subordinate staff. Finds ways to make Information Technology a business enabler instead of conceived constraint to support operational needs and initiatives.Excellent conceptual and critical thinking skills, and sound judgment, with strategic orientation and ability to perform tactically, as required.

EXPERIENCE

Confidential

Section Manager, Engineering Operations

  • Section Manager of a diverse and remote workforce supporting U.S Federal Government customer accounts.
  • Program Manager responsible for capture and client delivery across Government contracts, vehicles and task orders.
  • Supports and advises on Information Assurance IA testing, Certification and Accreditation C A , and Cyber-Security Training programs.
  • Responsible for the growth and maintenance of a Federal Biometric Practice taking proven Cyber Security and Biometric solutions from the Intelligence community and integrating them into the Law Enforcement and Public Safety community.
  • Operates as part of aSolutions Architecture reach-back team, providing IT and Information Assurance thought leadership to programs and services in support of customer missions.
  • Maintains continuing liaison with strategic partners for existing and new work to include contract/subcontract management.
  • Operates as part of a Business Development Growth Unit, providing thought leadership to programs and services in support of customer missions.
  • Conducts mid-range and long-range planning to assess and establish the long term strategic goals of the Biometrics Practice relative to development, acquisition, testing, product improvements, fielding and the sustainment of Biometric programs and initiatives aimed at the Federal marketplace.
  • In budget-constrained times, monitors actual project resource utilization both funds and manpower to ensure efficient processes and effective resource utilization remains in compliance with existing and established baselines and initiates action to better align resources and costs against project baselines.
  • Formulates and executes strategic and tactical plans to ensure the continuous success of optimized organizational structures and utilization of business development resources.
  • Represents the company at professional conventions, conferences, and committees concerned with promoting improvements to computer and telecommunications systems in the Government.
  • Represents and speaks for the company at a variety of Senior Executive Service SES and General Officer Level forums where Biometric and IT missions and programs are reviewed.
  • Active and participating member of the Integrated Justice Information Systems IJIS Institute Technical Advisory Committee I-TAC .
  • Active and participating partner with the West Virginia I-79 Development Council and the West Virginia High Tech Consortium Confidential Foundation.

Confidential

IT Director

  • Coordinated efforts with CTO, CFO, and other corporate functions HR, Audit, IT, etc. to provide thorough analysis of risks and development of appropriate mitigating strategies.
  • Promoted reach back and teamwork within the organization to facilitate improved delivery performance, career growth and retention, and improved capabilities in business development.
  • Effective acumen and proven success as a Security Solutions Architect driving creative security solutions designed to meet business needs, mission statements, and strategic goals.
  • Recommended realignment of management resources and organizational support staff to more effectively accomplish the mission.
  • Designed and implemented resiliency into the enterprise architecture by keeping with the tenets of Confidentiality, Integrity, and Availability.
  • Responsible for the development and review of budgets and forecasting to ensure that operations achieve their financial objectivesin a manner that minimizes business risk and demonstrates return on investment.
  • Managed business owned security responsibilities, including the oversight of business continuity functionsand plans.
  • Directed all aspects of information technology and security strategy for the organization, developing and implementing the policies and goals for a protected business-enabling corporate Information Technology IT Infrastructure.
  • Consistent and proven results in managing, supervising, and leading a highly complex corporate information security program throughout all phases of the systems lifecycle.
  • Managed and supervises a diverse and remote workforce while planning, organizing, directing, controlling and reviewing employee work activities to maintain alignment with the mission and business needs of the organization and its stakeholders.
  • Proven success in work planning, prioritizing, coordinating and evaluating the activities of supporting personnel.
  • Coached, trained and guided direct reports and shared personnel to drive tactical plans down through the organization in order to deliver high levels of quality service to customers internal and external .
  • Responsible for all aspects of corporate infrastructure to include systems engineering, test and evaluation, logistics, program management, site activation ad program protection.
  • With a defense-in-depth approach, effectively applied and maintained information systems security principles and concepts using a remotely managed workforce in a large North American-based geographically dispersed IT environment.
  • Monitored all phases of major information system projects to assure integration and coordination within established time frames.
  • Coordinated investigations, audited program compliance and directed compliance to established organizational standards.
  • Directed the activities of highly technical subject matter experts across multiple fields and multiple departments on highly complex, multidisciplinary work.
  • Made a strategic investment to move all corporate Microsoft Exchange email, SharePoint, and Collaboration Tools to a Cloud Computing platform for an annual savings of over 170k
  • Analyzed the business requirements of different departments and conducts feasibility studies to determine the most effective use of technical resources.
  • Developed secure technical solutions and project management tactics to solve customer pain points.
  • Exceptionally skilled in process improvement and management of difficult projects.
  • Security industry leader providing subject matter expertise and applying best practices as part of a proven capture and proposal team.
  • Devised and implemented modernization and transition solutions for legacy shared services, while capitalizing on cost efficiencies and vulnerability mitigations where possible.
  • As the Government Security Committee Confidential Corporation, serves as the principal advisor to the GSC concerning the protection of export controlled information and other proprietary technology and data subject to regulatory or contractual control by the U.S. Government.
  • Established and directs all intra-company procedures including employee security training programs to prevent the unauthorized disclosure of export or controlled information and privacy data, and ensures compliance with the requirements of the International Traffic in Arms Regulations ITAR and Federal Acquisition Regulation FAR .
  • Responsible for the enforcement and compliance reporting of the National Industrial Security Program Operating Manual NISPOM and other applicable laws and regulations to the Confidential.
  • Experienced Project Manager leading the Corporate Security Practice to promulgate security awareness and strengthen partnered government customer contract offerings.
  • Exceptionally skilled in program development, personnel management, and providing technical advice and assistance.
  • Provided thought security leadership to the organization and large public-sector customer base.
  • Set goals and objectives on developing effective approaches to meet security objectives.
  • Served as the Information Security Officer ISO for the Department of Homeland Security DHS United States Citizenship and Immigration Services USCIS Office of Information and Technology OI T Systems Assurance Technical Support SATS Program successfully leading the remote facility and extended network to an Authorization to Operate ATO .
  • Tracked Plans of Action and Milestones POA M to completion providing the regional Information Systems Security Manager ISSM and Chief Information Officer CIO for USCIS with up-to-date risk posture information to enable intelligent risk-based decisions.

Confidential

Supervisory IT Specialist and Chief Technology Officer

  • CTO for the Biometrics Identity Management Agency Confidential located in Confidential, responsible as the agency subject matter expert in translating Information Technology requirements to leadership and higher-level Army concerning strategic plans and policy requirements.
  • As Information Assurance Program Manager Confidential and Configuration Management CM Branch Chief, directed and managed a work force of more than forty 40 civilian, military and contract employees engaged in highly technical and complex work to maintain the agency's automated systems information security programs.
  • As a Department of Army Civilian DAC performed supervisory functions to include, performance standards and ratings of staff, recommending selection of new hire subordinates, resolving grievances, delivering performance improvement plans, and assigning team leaders.
  • Emphasized industry standards and best practices to compliment federal and agency-specific policies where gaps and special case risk analysis warranted leading to a more diligent and security-conscious staff.
  • Built a high performance team culture, which created opportunities for individuals to excel on their own and in teams , and ensured that desired standards of consistency, fairness and honesty are adhered to in all personnel situations, and in accordance with the organizational culture.
  • Responsible for strategic planning to deliver available, adaptable, secure, and cost effective technology services to the Biometrics users community and act as a steward for all Army IT assets and resources.
  • Coordinated the alignment of information security initiatives in a manner congruent and supportive of agency standard, policies, and mandates.
  • Planned information system security milestones for monitoring program effectiveness and oversaw the management of the organization's IT and security workforce planning.
  • Integrated sound and industry-tested IT security concepts, standards, technologies, and methods into system development activities and operational supporting functions.
  • In coordination with the Chief Information Officer CIO acted as the primary staff expert in the analysis and integration of new technology to support organizational needs and enhance BIMA user capabilities.
  • Responsible for the Agency's multimillion dollar IT and Security budget formulation to include baseline review, program governance and budgetary oversight of contract vehicles and tasks orders.
  • Responsible for the presentation of budget forecasts and execution of processes supporting earned value management of IT projects.
  • Planned for and justified action plans, long range staffing needs, procurements, budget cuts and shortfalls.
  • Directed systems information security activities/issues affecting the organization to ensure the Agency reached and maintained compliancy with IT security laws and regulations.
  • Directed the development of fiscal data derived from comprehensive operational studies and evaluations of proposed biometric system program proposals and reported results to the Office of Management and Budget OMB and Department of Army Senior Executives.
  • Prepared written reports and oral presentations for IT projects and presented them to a variety of individuals within and outside the organization.
  • Developed and implemented Agency policies and procedures for the delivery of command and control information throughout the organization servicing Army Biometrics Community, DOD agencies/commands, and industry leaders.
  • Responsible for assessing 508 compliance of all electronic and information technology developed, procured, maintained, or used by the agency be accessible to people with disabilities.
  • Responsible for the successful oversight of security awareness education, and training requirements by utilizing a mastery knowledge of security subject matter to ensure proper alignment with federal and private industry needs.
  • Managed a full range of Biometric Automated Information Systems AIS activities to include strategic planning, budgeting, and coordination of risk remediation to remove material weaknesses and promote cyber and information security policy.
  • Supported operational biometric programs to identify compliant and interoperable devices capable of supporting base access programs that protect the United States.
  • Responsible for providing expert technical and analytical advice to the Agency Director, CIO, and collaborating with division and branch elements internally as well as soliciting collaborative efforts of global clientele in support of Biometric Operations development and sustainment in support of the war fighter.

Confidential

Senior Principal Consultant / Deployment Lead Contractor

  • Responsible for the supervision and daily work allocations of eight 8 personnel including systems engineers, requirements testers, and security testers.
  • As a Delivery Manager - evaluated subordinate employee performance, evaluated training requests against contracted role and responsibilities, nominated awards recognition for high performance employees, approved all company and customer related expenses, and managed overtime against budget and customer's operational need.
  • Conducted periodic program reviews and analysis briefings to compare progress with objective and established milestones.
  • Responsible for development, integration, production, deployment, site activation sustainment and technical upgrades to the FBI Integrated Automated Fingerprint Identification System Confidential .
  • Provided excellent customer service to client and FBI program customers by assessing their needs, providing information and assistance to resolve their issues and problems in a timely fashion.
  • Highly sought within the FBI Criminal Justice Division to solve the most complex security problems due to a reputation of using sound judgment to generate, evaluate, and recommend alternatives substantively influencing major IT/Biometrics sharing programs and initiatives.
  • Track record of clearly and concisely communicating constraints and dependencies of chosen security solutions to internal executive management and external information sharing partners.
  • Directed the day-to-day deployment activities for a large biometrics development system.
  • Tracked project and program inch-stone schedules to keep tactical initiatives on track while maintaining alignment with strategic-level security milestones.
  • Collaborated content management activities and maintained Program and Project level Lessons Learned via System Development Information Sharing Portal.
  • Negotiated with interconnected business units on a wide range or program matters related to automated systems information security.
  • Delivered numerous successful oral presentations to Confidential leadership by effectively targeting the information to the audience and providing clear and convincing answers to questions.
  • Performed continuous risk analysis to ensure organizational resources were utilized effectively.
  • Made use of Knowledge Management KM solutions such as Microsoft SharePoint to accomplish my day-to-day archive and dissemination requirements and to improve content work streams.
  • Delivery Manager responsible for business development and contract proposal activities.
  • CJIS Division Contracts Administration Office CAO IT Security Program ITSP
  • Information Systems Security Officer ISSO
  • Managed project staff in a team environment for all Information Assurance IA aspects of the NGI, the Biometric Center of Excellence BCOE , and the National Crime Information Center Confidential systems.
  • Responsible for the implementation of security standards, security awareness and education material, coordination of investigations, analysis of emerging industry trends and threats, use of auditing tools, and evaluation of program effectiveness the Division.
  • Responsible for all aspects of security related to the Systems Development Life Cycle SDLC .
  • Maintained a continuous process improvement environment, by recommending and implementing new/improved processes in accordance with industry standards and security best practices to increase security/efficiency/effectiveness of the CJIS network infrastructure.
  • Identified, evaluated, and tested appropriate security products, tools and systems for implementation into the secure enterprise infrastructure.
  • Articulated security policies, guidelines, and standards to customers and developers in order to provide security control and consistency throughout the CJIS Enterprise Architecture.
  • Responsible for assuring secure monitoring and operation of the CJIS network infrastructure.
  • Provided advisory service to business units and project teams to protect the safety of information systems and privacy data from intentional or inadvertent destruction.
  • Strategized with program office and other business units to execute mid-range tactical and long-range strategic business plans and objectives to sustain acceptable levels of risk.
  • Built, developed, and maintained relationships with internal and external customers, vendors, and partners to formulate solutions for system issues related to information security.
  • Responsible for achieving and maintaining performance objectives of the CJIS network infrastructure while also meeting Federal Information Security Management Act FISMA requirements and organizational level system objectives.
  • Supported system design efforts of critical projects by providing analysis and problem resolution.
  • Ensured that the FBI Information systems are operated, maintained, and disposed of in accordance with security policies and practices outlined in approved accreditation packages.
  • Initiated proactive and corrective measures for security vulnerabilities and exploitations and monitors the system recovery processes to ensure the proper restoration of information system security features.
  • Conducted reviews and assessments to ensure compliance with System Security Plans SSP .
  • Ensured that configuration management for security-relevant information system software, hardware, and firmware is documented and maintained via Change Control Board CCB processes and membership.
  • Responsible for translating and harnessing the capture of collaborative intellectual security capital to build upon lessons-learned leading to developing and executing smarter security strategy for biometric initiatives and investments.
  • Led the Certification and Accreditation C A process for all aspects of the NGI, Legacy IAFIS, BCOE, and NCIC systems.
  • Provided the subject matter expertise necessary to solve security complex problems that hinder the efficiency and secure operation of the CJIS network infrastructure.
  • Ensured that system security requirements were addressed and integrated into all phases of the acquisition and development system life-cycles.
  • CJIS Division - Biometric Services Section New Business and Rapid Prototyping Unit

Confidential

Principal Consultant / Agency Security Liaison

  • Information Assurance subject matter expert specializing in Certification Accreditation and Operational Security Management of complex enterprise systems.
  • Performed systematic application of management policies, procedures, and practices to identify, analyze, evaluate, quantify, treat, and monitor risk to achieve project success.
  • Performed information asset classification and resource valuation to integrate risk management into system development and procurement life cycles.
  • Through initiative, consistently adapted to new business paradigms in order to continue focus on effective solutions that meet higher-level executive expectations.
  • Responsible for restructuring, reorienting, recasting immediate and long term ISO goals, objectives, plans, and schedules to meet evolving mission needs and the substantial mandated changes in information sharing and security legislation.
  • Provided information security support for Interoperability projects, ensuring that all policy, procedures, guidelines, and other related project documentation adhere to all applicable governance and regulatory requirements.
  • Integrated security into the early planning stages todesign architectures and life cycle processes to ensure confidentiality, integrity, and availability of shared data and services.
  • Coordinated activity with other government agencies including the Department of Homeland Security DHS representatives to establish a Memorandum of Understanding MOU for the interconnection of biometrics and biographic systems.
  • Authored interagency agreements between US-VISIT, Customs and Border Protection CBP , FBI, and Immigration Customs Enforcement ICE .
  • Independently authored a Business Continuity Plan and Business Impact Assessment for the Biometric Interoperability Program Office and its support projects.
  • Developed and supervised the jointly held Transaction Volume Matrix TVM between FBI and DHS.
  • Contributed to organizational knowledge management KM by providing lessons learned and advice on process improvement.
  • Contributed to the collaborative development of inter-agency information sharing methods to support international biometric/biographic partnership initiatives.
  • Led the joint federal agency FBI and DHS working group for business requirements allocation and capacity planning as it relates to Interoperability.
  • Designed and supervised the installation of a secure enclave between DHS ICE and FBI CJIS.
  • Oversaw the efforts to design, develop, engineer and implement solutions to meet business and security requirements.
  • Prepared conceptual and detailed diagrams for use by CJIS at Compact Council, the Executive Steering Committee ESC and Advisory Policy Board APB levels.
  • Analyzed existing security readiness and ongoing risk management processes for reporting to management on a periodic and event-driven basis.
  • Provided oversight for conformance of the organizations security and infrastructure risk management programs by development contractors.
  • Assisted external connected agencies identify their current security infrastructure define future programs, design, and implement security related to biometric interoperable systems IAFIS IDENT .
  • Responsible for the certification and accreditation efforts of biometric interoperability prototypes.
  • Conducted a weekly organizational Security Working Group SWG with program/project stakeholders with the goal of resolving difficult system development problems.
  • Ensured that Information Assurance IA tactics and strategy are aligned with business needs, goals, and objectives.

Confidential

Project Manager / Security Lead Contractor

  • Supervised and mentored a team of up to seven 7 personnel including varied disciplines and specialties Engineers, Analysts, Technical Writers, Subject Matter Experts SMEs .
  • Conducted canvassing of stakeholders, users, and vendors to determine system security limitations and constraints.
  • Derived, allocated, and documented user, functional, system, and user security requirements based stakeholder requests.
  • Responsible for the maintenance of quality assurance inspection of system security requirements.
  • Used organizational framework to facilitate prioritization of security requirements and allocation of resources based on project and process risk.
  • Conducted Lessons Learned evaluations throughout each project phase to assess stakeholder and user satisfaction.
  • Evaluated Commercial-Off-The-Shelf COTS products and services against requirements to determine quality, cost, and technical value.
  • Conducted feasibility and cost-benefit analysis to create a project Business Plan, Risk Assessment, and Life Cycle Cost Analysis.
  • Ensured system requirements and design recommendations met Enterprise Architecture EA expectations and were consistent with emerging Services-Oriented-Architecture SOA and federated concepts.
  • Authored project user and system documentation and deliverables to include:
    • Concept of Operations and Mission Needs Statement
    • Project Status Reports and Project Management Reviews consisting of timelines, dependencies, earned value and key milestones.
    • Requirements Validation and Trace Matrix, White Papers, research/technical reports.
  • Presented Project Management Reviews PMR to senior management and Contracting Officer Technical Representatives COTR .
  • Assisted in the development of a project schedule, work-breakdown-structures, and project library.
  • Composed project plans, technical procurement specifications, and analytical summaries.
  • Participated in weekly Integrated Project Team and Technical Interchange Meetings.
  • Organized, directed, and executed security-related project tasks while serving as ISSO.
  • Utilized information security as a business enabler to mitigate and manage project risk to predictable and acceptable threshold levels.

Confidential

IA-Security Site Lead Contractor CyberCore Technologies

  • Site lead responsible for all IA functions, to include testing, analysis, baselines and migration.
  • Directed the control of broad information security functions and processes to facilitate regional consolidation of secure data center systems.
  • Conducted process improvement analysis to eliminate and reduce significant barriers and bottlenecks to the improvement of security methods and practices across the project.
  • Authored and maintained all program IA documentation including local and organizational, and agency-wide policy.
  • Provided expert guidance and training to senior management on DOD IA policy and best practices.
  • Prepared and delivered specifications, assessments, and results to higher management.
  • Working knowledge of security/penetration testing tools and methodologies.

Confidential

Information Systems Security Officer

  • Protected the confidentiality, integrity, and availability of JSSC Army, Navy, Air Force and NMCC assets, networks and data by enforcing policy and principles of due diligence and due care.
  • Analyzed, enhanced, and promulgated security programs and procedures while training personnel in accordance with DISA Field Security Office FSO compulsory standards, policy, guidelines, and directives.
  • Oversaw the daily operation of the NMCC Sensitive Compartmented Information Facility SCIF to include routine physical security inspections and TEMPEST testing.
  • Identified vulnerabilities, determined the security posture of, and mitigated risks on network segments within area of responsibility in effort to safeguard classified and unclassified data.
  • Reported unit readiness/compliance of Information Assurance Vulnerability Alert/Bulletins IAVA/B in DISA Vulnerability Management System VMS .
  • Applied the Security Technical Implementation Guide STIG Trusted Facility Manual TFM .
  • Instructed and enforced personnel security procedures.
  • Tracked clearance adjudication status for the Agency and directed reinvestigation packages for security clearance renewal.
  • Extensive policy, standards, legislation, and guidance expertise to include DCID 6/3 and DOD 5000/8500 series, NIST, FIPS agency specific directives and regulations.
  • Ensured that all DOD assets within area of responsibility in compliance with DOD and organizational IA policies.
  • Responsible for interagency coordination of joint security initiatives with all DOD agency tenets including the Office of Secretary of Defense OSD .
  • Responsible for the C A of Secret, Top Secret, Sensitive Compartmented Information SCI systems.

Confidential

Command Control Systems Services Chief

  • Supervised a small G-6 support team of up to three 3 personnel military contractor .
  • Protected the interest of and represented the entire Marine Corps in a DOD-wide, Confidential net-centric workgroup, leading negotiations with contractors and vendors.
  • Provided real time network health, status and monitoring capability of all critical assets of the Confidential Command Center, Confidential Commands, higher headquarters, and system functional managers.
  • Created an automated environment within the Confidential for systems monitoring, threshold alarms, and report generation based on analysis of trends and patterns in order to minimize system and customer interruption for all USMC Network and data services components across the Confidential.
  • Activated Confidential as the Confidential Common Operational Picture COP to provide real time monitoring of Marine Corps network assets and legacy applications.
  • Reduced response and recovery time to outages by delivering a real time awareness of the MCEN to the MCNOSC command center in support of the war fighter.
  • Simplified management of command assets and increased awareness of asset status across multiple areas of responsibility AOR .
  • Stressed attention to detail to staff due to the critically of the combat missions supported.

Confidential

Information Assurance Manager / Enterprise Security Supervisor

  • Supervised an enterprise security team of up to thirty 30 personnel responsible for onsite and remote design, implementation and maintenance of the Marine Corps Enterprise Network Confidential .
  • As the Region Information Security Officer RISO assigned work to, evaluated and mentored staff to include military, civilians, and contractors for the National Capital Region.
  • As the RISO supervisor, directed a staff of Network Information Security Officers NISO in the execution of the Marine Corps information security program.
  • Senior enlisted advisor responsible for providing technical and analytical guidance to the Commanding Officer and his staff in the development of Marine Corps IT security policies.
  • Provided technical support to all Marine Corp bases, posts and stations to resolve complex and varied boundary and perimeter security protection issues.
  • Assisted in the development of contingency plans, operating and disaster recovery procedures for the enterprise command center and alternate network operation center Confidential.
  • Established a Defense-in-Depth strategy to protect and defended all Marine Corps demilitarized zone DMZ assets and trusted networks against unauthorized access.
  • Selected, implemented, and assessed security controls operational, technical, management to protect the enterprise architecture.
  • Performed managerial and supervisory functions to evaluate personnel in the appropriate techniques needed to properly maintain, administer, and implement various security policies throughout the MCEN.
  • Delivered formal training instruction, presentations and briefings to large and small audiences.
  • Developed training materials, including user documentation and Standard Operating Procedures.
  • Assisted in the planning and implementation of the Enterprise Sustainment Initiative and the transition to the Navy and Marine Corps Intranet NMCI .

Confidential

Information Systems Management Office Chief

  • Supervised a staff of up to ten 10 communication-field military personnel.
  • Responsible for rapid deployment of military communications data, phone, radio to the Joint Task Force JTF -Enabler and area Combatant Commanders.
  • 8th Communications Battalion IIMEF, Camp Lejeune NC October 1997 September 1998
  • Tactical Systems Administrator USMC
  • Manned a 24/7 Battalion Help Desk and responded to 1st echelon Trouble Ticket requests.

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