Qualifications Summary:

Experienced consultant with expertise in configuration, release and project management.

Technical Expertise:

• Operating systems: All Windows platforms and IBM mainframe
• Programming Languages: SQL, JCL, COBOL, CICS, VB
• Tools/utilities: Endevor, Version Manager, DOORS, ChangeMan, Remedy, Mashups, Tortoise SVN, CA Clarity, Microsoft Suite, Microsoft Project, SQL Server

Professional Experience:

Confidential

Configuration Manager/Project Manager

Responsibilities:

• Lead the Change Review Board meetings for the LM data center.
• Plan and schedule changes in the data center, including addition of all new hardware and racks.
• Perform the technical interpretation of configuration changes and reflect these changes in the appropriate architectural layout diagrams.
• Update 3 Zone Maps and Diagrams to ensure computer hardware and software applications are accurately maintained on CMS Data Center drawings.
• Deliver the 3 Zones Maps and Diagrams to the CMS customer for review monthly.
• Perform a technical review of all Change Requests to ensure that any changes being made to the environment is accurately tracked and Configuration Items properly related.
• Ensure all Change Requests and tasks assigned to the Configuration Management group are completed on schedule.
• Cross reference Asset Management database with the Change Requests to ensure the 3 Zone and Topology maps are accurate and complete.
• Perform quarterly audits to ensure software, hardware and IP address information is accurate.
• Meet with the customer monthly to discuss and plan for future expansion or reduction in the data center.

Confidential

Configuration Manager/Release Manager

Responsibilities:

• Serves as the CM Tool administrator for Endevor.
• Provide training to all end users on project standards for use of Endevor.
• Analyze all migration requests for module contention and potential database issues.
• Perform migrations to System Test, User Acceptance Test and Production.
• Preparation of Migration Plans and verification of back-out procedures. This includes collaboration with Client side team to include all front-end build and binds.
• Conduct Production Migration Meetings.
• Conducting audits and archiving any obsolete modules from system.
• Perform Emergency migrations when proper approvals are received.
• Updating the CM Plan and processes to reflect changes in processes.
• Updated and Revising CM documents for CMMI level 3 Audit.

Confidential

Sr. Configuration Manager/Release Manager

Responsibilities:

• Scheduled and led project Kick-off meetings.
• Scheduled and led project Test Readiness Review Meetings.
• Distributed meeting minutes to stakeholders.
• Coordinated and scheduled software deployment using MS Project with national USDA data centers.
• Managed large scale projects using MS Project and ITSM Remedy.
• Provided training to all end users on project standards for use of the CM tools.
• Performed the promotions of CI's throughout the project lifecycle.
• Redesigned Version Manager to utilized file server technology.
• Served as the CM Tool administrator for Tracker, Mashups, Remedy, and Version Manager.
• Server administrator for three production and one development box. Duties included installation of server patches, upgrades and new software. Configuration of database backup schedule via SQL server and execution of regular server maintenance.

Confidential

Sr. Configuration Manager

Responsibilities:

• Defined, developed and maintained the CM Plan and Processes in accordance with CMMI level 3 standards. Processes include: Configuration Control Board, System Change Request, Emergency Change Process, Program Control Board, and Release Management. Procedures include: Establishing a Baseline, CI Naming Conventions, Software Build Procedure, Version Description Document and Change Impact Assessment process.
• Served as the administrator for TeamTrack, Version Manager and Telelogic DOORS.
• Produced deployment plans and coordinated release activities using MS Project and TeamTrack.
• Performed integrated process analysis on hardware, software and documentation configuration items and provides recommendations for CM process improvements.
• Performed functional and physical audits across all project groups.
• Collected project metrics data and delivered to all stakeholders.
• Lead Configuration Control Board process, where all system change requests are dispositioned.
• Performed baselines of all version controlled configuration items.
• Performs all software builds to IV V testing and production environments.
• Successfully migrated seven projects from various issue tracking systems into a single Serena TeamTrack system ahead of schedule with < 1 data variance.

Confidential

Sr. Configuration Manager and Disaster Recovery Lead

Responsibilities:

• Developed the configuration management plan and processes.
• Developed the Disaster Recovery Plan.
• Performed builds throughout the SDLC. Established product baselines and scheduled audits.
• Primary point of contact for batch schedule operations on a rotating basis.
• As Disaster Recovery lead developed a comprehensive plan that included the web servers, databases and all data files.
• Served as primary point of contact for the 48 hour disaster recovery operation.
• The plan was executed successfully bringing 4 of the five major components back online this was a 50 improvement over previous years plan.
• Developed a long range DR strategy to include all five components to be utilized for future DR enhancements efforts.

Confidential

Sr. Configuration Manager

Responsibilities:

• Responsible for outlining, scheduling and executing new implementations of the Delivery Operations Information System on the server mainframe platform .
• Performed builds to all stages of the SDLC using Endevor.
• Arranged and participated in technical reviews of proposed change request solutions.
• When changes were requested to the databases, performed impact assessments to include migration of any other tables or code that must also be migrated.
• Provided technical support including: investigation of nightly batch errors, code migration issues, system resources usage and aiding programmers in debugging program code.
• Performed regular Endevor audits and outlined the flow of the batch schedule following new releases of operational code for the United States Postal Service.
• Provided technical support to remote client users in a secured facility utilizing the remote logon software PC Anywhere to walk them through or fix system errors.
• Migrated the version control tool from Endevor to ChangeMan ZMF.

Confidential

Configuration Manager and Systems Engineer

Responsibilities:

• Installed and designed an MVS Endevor code migration system for the DC Office of Tax and revenue.
• Provided technical support including: identifying system performance problems, code migration issues and aiding programmers in debugging program code.
• Designed, coded and implemented new user interfaces using COBOL, REXX and CICS.
• Coded many new JCL jobs to automate database changes.
• Wrote the technical documentation outlining the use of Endevor and the Endevor migrator's handbook.
• Operated the nightly batch schedule using CA-7 for the initial year of the new system.
• Tuned the nightly batch schedule and reduced total run time from 10 hours to 4 hours.
• Responsible for training the client staff on the use of CA-7 to operate and maintain the batch schedule.