Technical Delivery Manager Resume
SUMMARY
- Certified Business Intelligent Professional (CPBI), CSM, and ITIL with over 17+ years of experience as a Project Manager / Project Coordinator with strong requirements analysis background.
- Responsible for high to medium complex projects from inception to closeout. Projects include mainframe systems, conversion of mainframe to client server, web based, data conversion, Data migration, Data warehousing, Business process reengineering.
- Adept in end - to-end development of software products/projects from Inception, Planning, Execution, Monitoring and Controlling to closing processes with cross-cultural teams.
- Successful implementation of the applications include BI, CRM, Client Server / web-based and mainframe conversions and customizing COTS application, RFID, Infrastructure upgrade, rollout projects
- Managing the triple constraints (project scope, cost, time & quality) to successfully achieve the project objectives to meet the customer satisfaction levels and project goals
- Well versed with SDLC, Agile/Scrum methodologies for implementing medium to high complex projects
- Used sprint planning, sprint backlog, sprint burnt down chart, product backlog (review purpose and estimating) and very comfortable with daily review meetings
- An effective leader and sophisticated communicator with honed people management, analytical, logical and coordination skills.
- Manage and communicating with different levels of stakeholders and seasoned communicator
- Identifying the risks early in the project life cycle and coming out with mitigation strategies.
- Achieved to deliver high quality, high risk projects with the project boundaries and always met the compliances
- Respond to RFI and RFP, attended pre-bid meetings, created RFP responses and evaluated the vendors etc
TECHNICAL SKILLS
Operating Systems: Windows and UNIX.
Languages: C, Java, HTML, SQL, PL/SQL, JCL .Net
Databases: Oracle, DB2, SQL Server, TOAD
Testing Tools: WinRunner 7.0, LoadRunner 6.5, Quality Center
Office Tools: Microsoft Office, Microsoft VISIO 97
Requirement Management Tools: Rational Requisite pro, Case Complete’2008
BI/Reporting tools: Cognos, BO, Informatica, ETL, Crystal reports, SSIS, SSRS, Confidential, Hadoop, ODI, OBIEE
PM Tools: Ms-Project, Niku, Excel, Clarity, Version One, Jira
SDLC: Waterfall, Iterative, Agile/ Scrum
PROFESSIONAL EXPERIENCE
Confidential
Technical Delivery Manager
Responsibilities:
- Working with a broad range of clients in technical and management areas, varying levels of seniority and global locations Strong critical thinking skills, deep analytical skills and good judgment/decision-making ability.
- Resolve the project issues and to deliver the productivity in closing the open issues/ defects every day.
- Manage the work 24/7, taking the shift transition from offshore and pass on to Bothell teams.
- Managing a team of technical Integration Analysts, developers and testers to ensure client requirements are met.
- Working closely with the client users and to manage the requirements from clients, users, and other third parties for various system integration projects
- Work closely in war room triaging with OM, SAP Care, Tibco, Testers, SA, Ericsson and middleware API teams
- Provide the estimates for development work, streamline the development effort and provide the EBD
- Managing the development team and their deliverables like technical documentation, including functional requirements, use cases, process flows/sequence diagrams and data specifications ns for clients.
- Complete responsible for technical Delivery for Enterprise Service Development team or Middleware platform based project
- Provide daily statistics and metrics to leadership teams
- Provide the resources, resolve the issues raised in war room and assist in triaging.
Environment: Tibco, Mainframe, Ericsson Billing system, SAP Care, QC, OM
Confidential
Sr. Project Manager & Scrum master
Responsibilities:
- Implemented several Projects in Big Ticket, C1 automation, Availability to Sell, RDS, Transfers En Route application space in Logistics division
- Preparing the project schedule, managing the project resources and coordinating with the program efforts
- Identifying the project risks, managing the risk registers, tracking the risks and mitigating the project risks
- Lead, Mentored, monitored project team members to deliver high risk project on time, without compromising the quality
- Mentored associates at various levels on industry best practices and contributed to strategy, road maps planning, resource training
- Managed project scope, schedule, resources, change management and project communication (through status reports, weekly updates, business partner update), Q4M standards, Risk management
- Supported medium complex project and worked with Cross functional teams from other divisions and successfully implement the enterprise applications
- All BTMR Projects / Program C1 Automation were executed in Agile methodology. Worked as a scrum master and conducted sprints
- Conducted sprint planning, spring daily stand ups, retrospective and cleared all agile toll gates
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Measure project performance using appropriate tools and techniques and deliver the accurate status to the executive team on weekly basis
Environment: Tibco, Mainframe, SSRS, DB2, Jira,.Net, Clarity, SQL Server, Confidential
Confidential
Scrum Master & Product Manager
Responsibilities:
- Perform business process, data analysis and propose key performance indicators to build self-service BI environment and design operational and strategic dashboards based on machine learning data
- Working with different business units like tufting, coat & dye, extrusion to determine the cross functional metrics like Quality and Waste and design(high complex) to build Over all Equipment Efficiencies, cost benefits at enterprise level
- Providing the technical and design direction during the data modelling sessions and propose reliable solutions
- Identifying the data sources, integrating with the 3rd party applications and identifying the data elements for EDW & reporting
- Project includes designing BO Universe, Webie and assisting in designing and coordinating and identify scenarios for MDM and perform ETL and BO testing
- Conduct Sprint planning, retrospective meetings and conduct daily sprint meetings
- Analyzing the sprint burnt-down charts, assisting the manager with the status reports
- Conduct the sprint retrospective and update the sprint goals and lead the offsite team
- Conduct regular status reports to management team and business partners in meeting the project objectives
- Perform the retrospective analysis to ensure whether the sprint goals are met and identify the areas of improvement.
Environment: Business Objects, Version One, SQL server, Sharepoint 2008, Machine learning data, Confidential
Confidential
Project Manager - Big Data
Responsibilities:
- Analyzing and proposing Big Data solutions on data collection, crunching, visualization and data certification
- Working with business, vendors and cross functional teams to deliver high quality, reliable and sustainable data solutions on high complex, high priority applications
- Co-ordinate and propose 2014 proposed budgets by considering LOE, SWAGS for ETL, BI, Testing and other efforts with Onsite and offshore model
- Create project schedule, track and report the variance, finalized the resource allocation, resource usage with Microsoft Project
- Using MS-office components for documenting, presenting, analysis through-out the project
- Perform risk analysis for upgrades, migrations and come-up with mitigation strategy and prepare Qualitative and quantitative risk analysis
- Prepare communication strategy, communication management plan, project management plan, WBS, Coordinating with leadership team, continuous project status updates, issue tracking and resolution
- Leading the resources and coming-up with resource schedule by Quarter-by-Quarter
- Maintain and update issue logs, risk registers, issue trackers and provide accurate status reports to the various stakeholders
- Evaluating the Big data volumes, working with the team and ARB to propose Big data architecture solutions and preparing projections for storage, resources etc
- Creating RFP and evaluating responses from the offshore vendors for COTS applications(ready
Environment: SharePoint 2008, Microsoft Project, Big data, Netezza, Confidential, Tableau, Hadoop, Oracle OBIEE
Confidential
Project Manager
Responsibilities:
- Responsibilities include enabling 813 stores with RFID technology by partnering with various application teams within and outside of FOB
- Coordinated with program teams for field services, infrastructure upgrades to get the wifi, Access points, network upgrades for all stores in MCY and BLM
- Supported systems development, pilots and roll-out to 812 stores with new technology, software, Hardware to the stores
- Coordinated, partnered with third party vendor Tyco team for software development and support
- Lead, Mentored, monitored project team members to deliver high risk project on time, without compromising the quality
- Worked on multiple projects (RFID Implementation 12.06, RFID Implementation 12.10, RFID Deployment, Display Audit, Store Manager Dashboard pilot) in a short span of time
- Mentored associates at various levels on industry best practices and contributed to strategy, road maps planning, resource training
- Managed project scope, schedule, resources, change management and project communication (through status reports, weekly updates, business partner update), Q4M standards, Risk management
- Worked with PPQA to ensure the project meets the compliances at MST
- Java module was developed to be implemented on 3190, 3190Z for display audit in the stock room
- Supported high complex project and worked with Cross functional teams
Environment: Windows CE, Mobile, RFID, SSIS, SSRS, Java, RFID, Mobile development
Confidential, GA
Project Manager
Responsibilities:
- Responsible for numerous Enterprise Wide software development projects within different Financial Reporting (Business Intelligence) program efforts.
- Completely responsible from kick off to close out for Enterprise Data Warehouse for Cost and Sales
- The scope of ESCDW included bringing the sales and cost data from 13 different source systems from 4 different divisions on GP.
- Handled offshore (2 teams), offsite model (4 teams), vendor teams (Infosys, Qualcomm) and managed the sources, tracked the performance/ effectiveness of the resources
- Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.
- Conducting regular project status meetings with the project and business teams
- Responsible for project tracking, budget, time, Risk management & issue handling through-out sprint cycles
- Deliverables included Project plan, WBS, Status reporting, process management, scope and time control, Sprint planning,
- Took ownership of stakeholder management, reported to Sr. management, monitored the change control process, Risk and issue management
- Highly complex environment and worked with different staffing models like Onsite- Offshore and offsite, business teams often across various business units
- Implemented the project in 2 week sprint cycle and tracked the hours via sprint burnt charts
Environment: SSRS, SSIS, SQL Server 2008, SAP, Infinium, Ms. Project, .net, MOSS, Java, J2EE, Oracle OBIEE. ODI
Confidential, NC
BI Project Manager - Consultant
Responsibilities:
- Responsible for numerous Enterprise Wide software development projects within three different retail (Business Intelligence) program efforts.
- Activities included execution of program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; risk/issue management and change management.
- Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.
- Worked with cross-functional teams and multiple vendors throughout the project life cycle
- Managed project budget for the organization to influence organization's financial profitability. Proactively managed software development, implementation and risk via the use of SDLC.
- Served as a technical project manager advising the teams on data, business and BI architecture
- Coordinated different projects under program level and managed the stakeholders expectations successfully
- Negotiated the project and program shared resources in a strong matrix organization structure and always delivered the projects on time and within the budgets
- Introduced the Agile/ Scrum and followed 4 week sprint cycles in obtaining the data and creating the reports from Java based source system.
- Apart from the different BI applications, I was also involved in increasing the UI experience of Lowes.com, generating the analytics from Lowes.com and feeding the data from webportal to BI portal. Generated several online and web analytics reports
Environment: Confidential, Teradata, SQL Server, DB2, Data warehouse, SQL assistant, ETL, Ms. Project, Java, J2EE
Confidential, GA
Project Manager
Responsibilities:
- Converted a mainframe system to a web based application to an open system Java. Application developed with presentation layer, business logic layer, data model and persistence layer. Highly complex components were coded in business logic layer keeping the abstraction away from the user making the application more easy to maintain
- Heavily involved in the design and development to ensure that SOA architecture designed meets the system objectives.
- Delivered high-quality product with re-usable components and web services, architecture on a brand new environment.
- Automatic memory handling, Object oriented design and Mobile integration and open source are the highlights for this application, making the website more effective to handle using Java programming
- Managed successfully the project Scope, cost and time management
- Responsible for establishing proper communication with Sr. management, PMO and customers
- Responsible for issue tracking, Issue escalation, Issue resolving and conflict management
- Deliverables included project schedules, project plan, KPI reporting, Scope document, Project charter, Status reporting, communication plan
- Lead regularly-scheduled project huddles and meetings, including kick off and close-out
- Implemented successfully with BI (Business object - crystal reports) and reporting of inventory master data
- Creatively proposed the solutions for assisting the marketing team for reports using web analytics, OLAP etc Integration of these reports to blackberry devices to the field people for immediate access
Environment: Niku, Java, SQL, Quality Center, J2EE, SOA
Confidential
Project Coordinator / BA
Responsibilities:
- Managed systems/application development projects from inception to successful implementation;
- Defined project objectives, scope and level of effort
- Prepared project requirements, solution documentation
- Developed project strategies and plans and identified methods and tools required for the project
- Kicked off projects, kept them on track and on budget and resolved issues with clients
- Coordinated recruitment or assignment of project personnel, assigning duties, responsibilities and scope of authority
- Gathering the requirements, creating requirements specifications, responding to RFIs and attending pre-bid meetings
- Established standards and procedures for project reporting and documentation
Environment: Visual FoxPro, Java, Oracle, Test Director, Bugtracker, JBOSS