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Technical Program Manager Resume Profile

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PROFESSIONAL EXPERIENCE

Confidential

Title: Technical Program Manager

Description: I currently serve as Technical Program Manager and Director of Operations for Avaya Government Solutions, where I am responsible for providing strategic and vision and managerial support to approximately 40 government contract engineers to conduct network analysis and optimization to improve the Air Force Enterprise. I direct world-wide cyber operations for computer network defense CND optimization, security, and incident response teams to meet the immediate support needs of compromised, failed or degraded networks. My team is responsible for developing the engineering methodology and support strategy for assessing network security and performance of over 850,000 classified and unclassified network assets on Air Force, Department of Defense DoD , Coalition, Federal and corporate enterprise networks. We also perform information assurance audits to evaluate security posture, perform vulnerability mitigation and provide targeted training on cyber network defense in support of Federal Information Security Management Act FISMA requirements.

  • I oversee our internal Software/Application Development Group, where I provide strategic, operational, and tactical vision, assist with providing requirements for software development, set development priorities, and head the Configuration/Change Control Board.
  • I also serve as Cyber Security Engineer responsible for providing technical optimization and assurance assessments on devices/systems such as McAfee Host-Based Security System HBSS , perimeter firewalls, Intrusion Detection/Prevention IDS/IPS systems, routers, remote access devices such as Cisco ASAs, wireless, Active Directory, Mail Relay servers, Domain Name System DNS , clients and servers Windows Non-Windows , Linux, web proxy servers, virtual environments, Antivirus servers, and Vulnerability Management Systems i.e. eEye Retina, Nessus, Rapid7 Nexpos .

Confidential

Title: Senior Network Engineer Instructor Part-time

Description: Responsibilities included but were not limited to developing lesson plans for Simulation, Training, and Exercise SIMTEX related training and teaching network training courses. Instruct real-world training exercises at various Air Force Major Commands that focused on computer network operations, network defense, adversary tactics, local policy and procedure assessments, and other network topics.

Confidential

Title: Team Chief / Active Directory Exchange 2003 Implementation Team Lead

  • Lead a team of technical experts to optimize and conduct compliance assessments for all Air Force bases world-wide. I was also trained as a Messaging, Information Assurance, and Network Administration Engineer.
  • I provided senior IT leadership with feedback on the overall health of Air Force network control centers to include configuration, training, processes, management, and policy compliance. I managed a travel budget of over 243K and developed configuration checklists for training new network engineers.
  • The Active Directory and Exchange implementation task included planning, design, and implementation of Active Directory and Exchange 2003. Application servers configured include Cacheflow Proxy server, Websense, Systems Management Server 2.0, HP OpenView, CiscoWorks, Domain Name System DNS , Windows Internet Name Service WINS , Dynamic Host Configuration Protocol DHCP , File servers, Network Attached Storage NAS , Web servers, Mail Gateways, Outlook Web Access, NetBackup, and other application servers. The migration also included a hardware tech refresh and reconfiguration.

Confidential

Title: Deputy Commander, Information Systems Flight

Description: I lead 50-65 Air Force Officers, Non-Commissioned Officers, and Airmen in various technical fields. Ensured 100 availability of combat ready troops trained to deploy worldwide to provide quick and reliable communication network and services. supervised a team of seven logisticians, training managers, and network experts. I was responsible for producing sensitive reports for higher headquarters. During my assignment, I was often selected to oversee a Squadron of over 150 troops during the deployment of the Squadron Commander. I also assisted in the management of over 1M in vital hardware and software assets.

Title: Network Administrator / Intern

Description: Responsibilities included but were not limited to providing helpdesk support including configuring, installing, troubleshooting, and maintaining network servers, workstations, laptops, printers, and other network devices. Responsible for installing, configuring, and training end-users on standard Microsoft Office Applications, manufacturing and production software, research and development CAD software, and other manufacturing tools and software.

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