SUMMARY

• Experience over 10+ years as an Information Technology Consultant and have had exposure to all aspects of System Development Life Cycle and Quality Assurance.
• Specializes in Business Systems Analysis and has experience with software implementations, including disruptive technology and iterative methodologies (Agile, Scrum). Able to identify and investigate problems outlined by the business and technical teams, then drive towards solution implementation.
• Has designed test strategies and plans based on functional and technical requirements as well as implemented test execution for large - scale systems.
• Results-oriented PMO professional adept in project management and strategic planning while supporting multiple industries.
• Dedicated IT professional with 10+ year career experience delivering excellence in cross-functional team building and leadership.
• Exhibits superior communication, organizational and analytical skills.
• Demonstrates ability in Program Management and PMO by structuring & streamlining operations, maintaining the timelines & cost budgets, monitoring, reviewing & reporting the delivery of the program.
• Excellent Communication, Collaboration and Co-ordination.
• Excel at handling cost reductions & process improvement projects.
• Managed small to medium sized team for software development or implementation projects to successful completion.
• Ability to develop and maintain productive working relationships with project owners, business functions, IT, vendors, and other project stakeholders.
• Excellent at developing and maintaining customer relationships.
• Well conversant with all phases of Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).
• Experienced working in Agile environment. Actively involved in definition of project scope, creation of User Stories with Acceptance Criteria, Product Backlogs, Defect Backlogs, Release Plans, Backlog Prioritization, as well as identifying key dependencies and risks.
• Experienced Scrum Master and Business Analyst. Excellent at engaging Product Owners, Portfolio, and Program Managers & team members to fulfill their individual roles in accordance with Project Vision, Goals and Objectives.
• Ability to work independently and make sound decisions while meeting time sensitive deadlines.
• Strong reasoning ability to define problems, collect data, establish facts, and draw valid conclusions.
• Good understanding of financial controls needed in project management and consulting work.
• Advanced proficiency with MS Office Suite (Excel, Word, Project, PowerPoint and Visio) and Microsoft SharePoint.
• Possess good knowledge of HR processes especially in the domain of Talent Development.
• Certified instructor for Leadership and Business Skills s.
• Well versed with various aspects of Quality Assurance including Unit, System, Integration and User Acceptance Testing.
• Proficient on testing tools like HR Quality center & JIRA.
• Proficient with Test Case Management/Defect Tracking tools HP ALM

TECHNICAL SKILLS

Productivity Tools/Computer Languages: Axure, Tableau, Microsoft Project, Visio, Word, Powerpoint& ExcelC, Java, XML, UML, SQL, PL/SQL

Operating Systems: Windows

Databases/ Version Control Tools: Oracle 9i/10g, SQL Server Microsoft VSS

Testing Tools/Other Tools: HP Quality Center, TestLink, JIRA

PROFESSIONAL EXPERIENCE

Confidential, Dallas TX

PMO & Relationship Coordinator

Responsibilities:

• Developed protocols for communication and coordination.
• Facilitated working sessions to report on program status with key stakeholders including the Chief Information Officer and Chief Operating Officer.
• Managed Key Performance Indicators and reports on these metrics on a weekly and monthly basis.
• Developed project plan and reporting dashboards to communicate daily progress to client leadership teams.
• Provided analysis on a timely basis to leadership on various facets of management.
• Ability to extract and meaningfully interpret data drawn out from reports, system information and other sources.
• Communicated on behalf of leadership with heads, stakeholders, and others, on matters related to the initiatives run by the Office.
• Program Managing initiatives run by the Office taking end to end responsibility for execution.
• Tracked the action items from various meetings and followed up on those.
• Assisted with communications and presentations for leadership.
• Managed proposed projects pipelines and change request trackers.
• Ensured compliance in operating procedures and policies and provided support to IT department objectives.
• Aided in all project closures and perform benefit analysis in collaboration with Project Management.
• Prepared appropriate financial summaries for associate activities.
• Proficient in use of Tableau for creating various reports and Dashboards.
• Proficient with project tracking tools such as MS Project or Sharepoint.

Confidential, Edison NJ

Sr. Business Analyst (Scrum)

Responsibilities:

• Served as Business Systems Analyst to automate the financial transactions of the client and generate financial reports such as general ledger and balance sheets.
• Analyzed requirements and created BRD, Use case, Process flows, Use case diagrams using MS Visio.
• Created test cases and scenarios using system design specifications and requirements. Analyzed and applied business logic to build a customized formula-driven model to generate expected results.
• Triaged and resolved differences between actual and expected results by performing data analysis and reconciliation using SQL to test the rules engine and reports for a financial services client.
• Developed test requirements, strategies, and plans based on functional and technical designs to ensure data quality, assurance, and integrity.
• Engagement in the scrum development process.
• Experience with user interface design including storyboards, wireframes and mockups.
• Produce & prioritize backlog for development and estimation.
• Administered Joint Application Development (JAD) sessions to gather requirements.
• Experience working as a Scrum Master.
• Support developers with inquiries during iterations.
• Ensure QAs/Testers have proper understanding of requirements and so test cases can be developed.
• Ensure sufficient testing effort is planned for every stage of the development cycle
• Follow SDLC guidelines ensuring project artifacts are completed and posted as per PMO guidelines by prescribed deadlines.
• Ensure that documentation for each functional area is kept up to date with functionality release after release.
• Actively involved in UAT for each stage which involved executing test cases in QC.
• Involved in Defect Review meetings with the QA team, Project Managers and stakeholders of the project.

Confidential

Business Analyst

Responsibilities:

• Served as Business Systems Analyst to build new modules and reports in the existing learning management system for the organization.
• Conduct research to determine whether solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible.
• Analyze impact of proposed solutions across the various Lines of Business.
• Develop use cases to explain/demonstrate business requirements/specifications to technology team.
• Construct functional specification documents in partnership with the AD development team.
• Administered Joint Application Development (JAD) sessions to gather requirements.
• Assist Quality Management team to ensure that requirements are completely translated through test cases and ensure that the proper testing plans have been completed.
• Defect Management.
• Interact with developers and discussed technical problems and Bug Tracking.
• Assisted the QA team to prepare weekly status report to report the test progress in a timely fashion to the stakeholders.
• Provide relevant test scenarios for the testing team. Work with test team to develop system integration test scripts and ensure the testing results correspond to the business expectations.
• Facilitate implementation of new functionality through sessions, demos, and the development of manuals.
• Defining SDLC practices across teams of individuals
• Work on continuous improvement initiatives and provide solutions to problems.
• Manage daily project status huddle (with Tech, Data CoE, Business & Ops in participation), track through MPP and generate weekly Status Report.

Confidential

QA and Business Analyst

Responsibilities:

• Collaborated with stakeholders to gather business requirements.
• Participated in Joint Application Development (JAD) sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business and technical teams.
• Analyzed requirements and created BRD, Use case, Process flows, Use case diagrams using MS Visio.
• Experience supporting all phases of the SDLC.
• Documented business process and manuals.
• Worked with client to ensure timely delivery/releases and coordinating testing activities which included test planning, execution and reporting.
• Prepared status report, charting out schedules, allocation and management of technical and human resources using MS Excel and Project.

Confidential

QA

Responsibilities:

• Documented business process and manuals.
• Collaborated with stakeholders to gather business requirements.
• Experience with web service and xml schemas.
• Assisted in writing Test plan, Test cases and participated in UAT.
• Performed all aspect of verification including feature testing, functional testing, unit testing, regression, load and performance testing.
• Experience supporting all phases of the SDLC.
• Participated in JAD sessions and documented the requirements.
• Developed SQL queries to validate back end database.
• Prepared status report, charting out schedules, allocation and management of technical and human resources using MS Excel and Project.
• Assisted SME's to refine requirement to meet customer specifications.