SUMMARY

Proven Technical Program Manager with experience delivering projects employing innovative IT solutions for private and government industry

WORK EXPERIENCE

Department of the navy space and naval warfare systems command SPAWAR Atlantic

Select Project Engagements

IBM Technical lead engineer

Providing management expertise as the lead systems administrator of the NAVY ERP Tivoli Infrastructure. Performing complex analysis and issue resolutions, implementing corrective actions, and providing executive summaries for leadership. Maintaining the HP Quality Center's critical job tickets and monitoring the execution of the jobs' schedules while supervising up to ten IBM contractors' engagements. Daily handling of server support and error resolution of over 30,000 jobs per week. Troubleshooting application issues, scheduling and monitoring master workstation schedules, and maintenance of job dependencies on different platforms and agents. Creating and scheduling SAP R/3 jobs using the Tivoli Workload Scheduler Interface and reviewing newly submitted Job Scheduling Requests for quality and completeness as well as providing guidance to Points of Contacts POCs .

Program Manager

CONFIDENTIAL

Providing Test and Evaluation T E support for multiple NAVY weapons systems JCREW in order to ensure that the project was executed in accordance with the established Information Assurance IA Project Management Plan PMP . Created an organization wide standard operating procedure SOP and template within SPAWAR Atlantic which created efficiency and reduced rework. Developed risk assessment packages based on the performance and evaluation testing process for the security posture of the systems. Implemented a comprehensive IA strategy that provided a balanced level of defense against data loss and easy connectivity to equipment out in the theater for the war fighter. Played an integral role in risk management acquisition planning and reporting of all projects including Program Management Reviews PMRs . Interacted daily with sponsors, senior leadership at Echelon II, customers, and senior leadership within SPAWAR Atlantic. Ensured the use of appropriate Project Management Institute PMI methodologies, CMMI best practices, Lean Six Sigma and DoD standards were applied throughout the project.

Associate, CONFIDENTIAL

• Client delivery, account management, operations, recruiting, sales marketing, partnership development, and intellectual property development responsibilities. Established 15M Blanket Purchase Agreement with the U.S. Army for Enterprise IT Capability Management Technical Advisory Services.
• Select Client Engagements

CONFIDENTIAL

• Providing end-to-end IT support to PEO-EIS portfolio of Product Offices, advising the Program Manager on all aspects of the IT development lifecycle including acquisition strategy formulation, requirements gathering, schedule management, program management operations and support, earned value management, KPIs performance management, and vendor support. Overall IT portfolio around 15 million annually.
• For Project Manager Network Enterprise Service NES and Product Managers Army Knowledge Online AKO and Power Projection Enablers P2E , led a team of 16 consultants in developing leading-edge strategies and maturing IT requirements development processes provided capability portfolio management support to the Army's Global Network Enterprise Construct GNEC capability initiatives, including global mission network transformation and leverage industry best-in-class, secure cloud computing solutions.

CONFIDENTIAL

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CONFIDENTIAL

• Project manager for 10M Enterprise Technology Refresh initiative and LEAN Six Sigma Program Support Services contract with the DoN IT Organization front office overseeing a 2.4B IT portfolio.
• Applied LEAN Six Sigma principles to charter focused process improvements on Technology Refresh program and budget formulation process improvement campaigns.
• Developed and provided Executive level presentations to Senior DoN stakeholders throughout the Technology Refresh lifecycle while balancing up to 200 projects during the year.

Program Office

CONFIDENTIAL

• Performed daily tactical and strategic oversight of prime contractor, Electronic Data Systems EDS conducted liaison with key vendor and government activities e.g., EDS, Raytheon, Dept. of Navy CIO, and Marine Corps in coordinating initial execution, performance monitoring, and operations of 8.8B DON Enterprise services contract.
• Led project planning and oversight for 800,000-user PKI/cryptographic smart card network logon implementation, user awareness training, and identity management technical solutions.
• Project management for solutions user acceptance testing and deployment of 10,000 NMCI Enterprise services seats workstation and WAN provisioning to 3200 remote locations across the U.S.

Senior Consultant

CONFIDENTIAL

Select Client Engagements

CONFIDENTIAL

• Appointed to quickly understand the business issues and data challenges of the organization and to identify areas of strengths and weaknesses within Verizon's business processes.
• Created, reviewed and edited requirements, specifications and business processes related to system enhancement requests by the Verizon Federal Group. Interfaced with units such as Sales, Operations, IT, PMO and Provisioning.
• Attended daily strategy sessions with Verizon Business sponsors and key stakeholders to drive out solutions, and approached and planned for government operational system testing
• Analyzed and documented existing business processes and facilitated the preparation of functional enhancements.
• Used process flow tools to document and facilitate business analytics that identified process bottlenecks and support key process metrics.
• Created numerous readiness documents for testing efforts that outlined processes, tasks, impacted systems and workarounds to ensure compliance with test criteria and data.
• Defined project scope based on discovered elements of the business problem. Identified solution alternatives as to the best implementation approach of the system functions.
• Ensured all analysis and requirements documentation were approved by the appropriate business owners, stakeholders and SME's.
• Worked with the business areas to define test cases for unit and integration testing
• Prepared, updated and organized process flow diagrams for business processes.

IT Internal Controls LeadCONFIDENTIAL

• In charge of auditing key controls for testing and evaluating the effectiveness of internal control systems within the scope of Section 404 of the Sarbanes Oxley Act.
• Boosted timeframes by 20 by reviewing risks and applicable key controls to ensure that management and external auditor concerns were properly addressed.
• In charge of reviewing the linking of control objectives with assertions and activities for the Revenue, Fixed Asset, Inventory, Expense, Tax, Treasury, and Financial Reporting cycles.
• Demonstrated expertise in creating Test Plans and performed testing detailed stated controls, sample size determination, sample selection methodology, and testing procedures and conclusions.
• Documented the testing of IT application controls and development and testing strategy.
• Coordinated the remediation process for all cycles and retested appropriate key controls as deemed necessary.
• Communicated and resolved issues raised by the external auditors to the satisfaction of both the external auditors and management.
• Acted as a liaison between the external auditors and management in regards to various processes and procedures to effectively expedite the overall SOX process.
• Reconciled and tested key aspects of a Global Fixed Asset data migration process in both Glovia Fixed Assets and General Ledger modules.

Project Manager

CONFIDENTIAL

• Provided leadership and direction to project teams by defining business processes and gathering requirements across various departments.
• Identified potential revenue commission issues, managing scope, and ensuring that an appropriate level of application quality was maintained at all times.
• Spearheaded the analysis of SPA.MCILINK.COM Internal Commission Website . Presented findings and made recommendations to upper management for project approval.
• Managed technical resources in a Rapid Application Development RAD / prototyping environment. Conducted JAD sessions, prototyping sessions and production of manuals for designated enhancements of the existing system. Produced business requirements and advised on prototype design and functionality.
• Developed business specifications, test plans and conducted User Acceptance Testing UAT on the website to ensure optimal performance and functionality.
• Ensured that all procedures were properly documented and adhered to all the Sarbanes Oxley standards.
• Played an instrumental role in re-architecting the entire Commission Website with primary responsibility for overall usability, site-wide navigation, and internal search functionality.
• Managed relationships with third-parties e.g. AAA, Nestle and media outlets e.g. CNN, AOL to promote and enhance the reach of sales and marketing efforts for MCI services during the bankruptcy proceedings.

IT Analyst

CONFIDENTIAL

• Analyzed, designed, tested and implemented banking service applications in a client server and mainframe environment.
• Managed project initiation, vendor interviewing, detailed specification gathering using JAD sessions and application construction. Compiled and presented budget and project estimates and proposals.
• Analyzed existing systems on process re-engineering initiatives and designed enhancements to improve workflows.
• Customized front end for Brio Portal now Hyperion as part of Data Warehousing project: Java Applet and Servlet using Brio's APIs Tools: Brio Software Solution Suite, iPlanet Enterprise Server, JBuilder 6.0, SQL Server 2000
• Team lead for SQR reporting project: analysis, design and coding of SQR bilingual reports
• Executed the Brio Architecture performance project: Lead Analyst of Brio Architecture to increase delivery of reports via Web Portal.
• Achieved a performance increase of 50 across the board, through fine tuning application servers Duration of project: 9 weeks - July to August 2003
• Member, Toastmasters International Public Speaking forum