Professional Objective:

IT Project Manager / Senior Business Analyst

Professional Summary

Insightful, results-driven IT leader with notable success managing a broad range of corporate IT application initiatives through effective planning, analysis and implementation in support of business objectives. Excel at comprehensive application design, product development and full cycle project management. Deliver hands-on experience during all stages of project life cycle, including requirements gathering, design, architecture, development, testing and support. Outstanding project and program lead, managing all phases of the project while leading, motivating and guiding teams.

Focused Areas of Expertise:

• Project and Product Management
• Expert in Agile/scrum, PMI, SDLC methodologies
• Stakeholder identification and management
• Manage Business requirement gathering
• Lead Functional and Technical design
• Planning, scheduling and budgeting
• Risk identification and contingency planning
• Change Management
• Process Improvement
• Oversee Production Support
• Strong analytical and problem solving skills
• Team development and mentoring
• Effective communication and presentation skills with diverse groups
• Strong software development, RDBMS and SQL skills
• Conflict management
• Manage Documentation
• Quality Management six sigma certified , QA, Integration, UAT
• Project Tracking and deployment planning
• Earned Value Management EVM
• Vendor Management
• Assist PMO and Portfolio

Application and Technical Proficiencies:

• Applications: Healthcare Data Analytics, Medicaid Management Information system MMIS ,
• Medicare, Health Insurance Exchange, Health Care Claims Processing, HIPAA, X12, EDI
• transactions, ICD-10 Remediation, Business Insurance, Product development,
• Finance, Logistics, Payroll System, Process Automation, Client server applications,
• Online System
• Platforms: SOA, Business Technology Integration, IBM Z/OS, IBM S/390, MVS/ESA, WINDOWS XP,
• NT , UNIX, Client Server
• Languages: T-SQL, COBOL/390, VS-COBOL II, JCL, CICS, XML, Easytrieve Plus, Natural, IDEAL,
• VB.Net, Java Script, OOP Java, ASP.Net, HTML, Telon
• Software: SQL Server, DB2 9.0, SQL, QMF, DB2I, DB2 stored procedures, MS Access, IBM MQ,
• VSAM, TSO, ISPF, CLIST, ADABAS, VBA, FTP, NDM, DB2 Connect, MS Excel, MS Word,
• MS PowerPoint, MS SharePoint, IBM Quickr, IBM Lotus Notes, Google mail,
• MS Outlook
• Tools: PMBOK , Agile/Scrum, MS Team Foundation Server TFS , MS Project, UML, Use Cases,
• User Stories, Context Diagrams, Flow Chart, Work Breakdown Structure WBS ,
• Earned Value Management EVM , Wireframes, Decision Table, Entity Relationship,
• Prototype, VISIO, Endevor, Xpediter, CA JobTrack, File- Aid, Abend-Aid, CA Librarian,
• Remedy Incident management system, iBSM

PROFESSIONAL EXPERIENCE

CONFIDENTIAL

Manager

• Manage elicitation of business requirement, assess feasibility, assumptions and constrains
• Analyze and research Medicare, Medicaid and commercial HIX requirements
• Facilitate interview and discussions with stakeholders
• Create product roadmap items and propose man month estimation.
• Convert business requirements into Product Backlog Items, User stories and Acceptance criteria.
• Manage Product Backlog Items in Team Foundation Server TFS
• Collaborate with Scrum Master and development team on Scrum events such as Backlog grooming, Scrum planning, daily stand ups, review and retrospective
• Analyze data using complex SQL queries from multiple databases and tables
• Facilitate identification, analysis and mitigation of risks keeping interfacing systems in mind
• Participate in change control management
• Provide weekly performance status to Portfolio Management
• Collaborate with multiple product teams
• Lead development and QA teams
• Develop presentations for diverse groups to explain new / changes to product
• Manage decision and tracking documents

Key Achievements:

• Motivate team members to meet aggressive timelines in a multi tasking environment.
• Manage business requirements and delivered 20 new PBIs related to Medicare and HIX.
• Successfully lead and deploy a new database schema to store member encounter data
• Responsibly undertake product enhancement tasks related to Medicare and commercial
• HIX.
• Produce annual product release schedule coordinating with 5 different product groups.
• Develop a universal transaction file format to receive client Intervention data
• Environment: Agile/Scrum, PMBOK , Medicaid, Medicare, HIX data analytics, EDI Transaction,
• Business Technology Integration, MS Team Foundation Server, MS SQL Server, T-SQL,
• MS SharePoint, MS Office, VISIO, MS Project, MS Outlook, UML, Use Cases, User Stories,
• Wireframes, Decision Table, Flow Chart, Context Diagram, Windows 7, Remedy
• software, Client Server, iBSM Incident Management, Service oriented architecture
• SOA , SDLC

CONFIDENTIAL

Principal Business Analyst Leader / Subject Matter Expert, CSC

• Led team in analysis of business requirement, assess feasibility, assumptions and constrains
• Analyzed and researched MMIS system and subsystems
• Organized interview sessions with internal and external stakeholders to elicit requirements
• Led team in converting business requirements into project deliverables such as Functional Requirement, Requirement Traceability Matrix, Technical Design, Work Breakdown Structure, Test Plan, and User Manuals
• Developed project scope, determined resource requirement, developed schedule and budget
• Provided weekly and monthly performance status to upper management
• Analyzed data using complex SQL queries from multiple databases and tables
• Oversaw the development of system flow diagram, Use cases, Context diagram, Entity relationship and decision tables
• Led risk identification and mitigation sessions coordinating with stakeholders from multiple interfacing systems
• Implemented change control process
• Facilitated resolution of functional and technical issues
• Collaborated with business, IT and testing teams in meeting challenging project milestones
• Developed implementation plan and coordinated implementation
• Developed presentations for diverse groups to explain new / changes to system
• Managed decision and tracking documents
• Managed 18 team members and provided common understanding team development
• Managed project documents and SLAs throughout project life cycle

Key Achievements:

• interfacing MMIS
• Managed gathering requirements associated with more than 25 providers and systems
• Recognized by senior management for leading the project for system design, database design, quality control, change control management, implementation plan and user manuals which received buy-in from DHMH and external stake holders.
• Delivered system impact analysis report on schedule for MMIS, consisting of more than 17 complex subsystems and multiple interfaces.
• Successfully led team in analyzing business requirements and development of 200 new specifications for more than 15 subsystems under State Medicaid system.
• Delivered modified HIPAA 5010 format 837, 835 EDI transactions and UB-04 paper claim processing for ICD-10.
• Recognized as the SME, conducted team development activities and sessions for common understanding.
• Facilitated resolution of functional and technical issues critical to the project.
• Led team in development of project documents.
• Motivated team members to meet aggressive timelines in a multi tasking environment.
• Personal commendation from senior management.
• Environment: Medicaid Management Information System MMIS , EDI Transaction, Business
• Technology Integration, PMBOK , SDLC, EVM, MS SharePoint, MS Office, VISIO, MS
• Project, UML, Use Cases, User Stories, Wireframes, Decision Table, Flow Chart, Context
• Diagram, Google mail, COBOL 390, DB2 9.0, SQL, QMF, SPUFI, DB2I, VSAM, CICS, VBA,
• IBM MQ, JCL, Xpediter, CA Librarian, Agile/Scrum, Windows NT, XP , FTP, NDM, IBM
• Z/OS, Client Server, DB2 Connect, SQL Server

CONFIDENTIAL

Project Manager / Product Owner, CSC

• Led the design and implementation of business solutions that support the new business objectives key to company's financial goals
• Managed elicitation of requirements for new products from internal and external stakeholders
• Developed requirement traceability matrix, project scope, WBS and project documents
• Managed team in converting highly complex business requirements to functional and technical requirements
• Determined resource requirement, developed schedule and budget
• Proposed quarterly product road map items
• Determined quality standard and developed project test plan
• Oversaw production support and manage SLAs
• Provided weekly/monthly project status and performance report to Portfolio management, Executive leadership
• Facilitated walkthroughs to obtain stakeholders' approval
• Organized brainstorming and JAD sessions among business, IT and testing teams
• Managed requirement changes during project life cycle
• Facilitated resolution of functional and technical issues
• Analyzed data using complex SQL queries from multiple databases and tables
• Delivered products on schedule, within budget and gained final acceptance from business owners
• Managed team of 25 members located in multiple locations and time zones
• Facilitated team development, rewards and recognition
• Developed vendor SOW and managed SLAs
• Collaborated with other product managers and teams for weekly and monthly production implementation
• Managed project artifacts in enterprise SharePoint, solicited feedback from stakeholders

Key Achievements:

• Successfully managed to delivered 4 new products on schedule and within budget which were the top priority for company's new business growth
• Recognized for managing product development and changes in a fast paced and multi interfacing environment
• Analyzed constrains, resolved project conflicts
• Provided solutions for complex business requirements
• Recommended innovative ideas to automate and increase overall system performance
• In a multi-tasking environment, motivated team members to meet aggressive timelines
• Instrumental in reducing the defect log from three digits to single digit
• Awarded with Outstanding Dedication and Performer and personal commendation from Business/Management units

Environment: PMBOK , Waterfall, Agile, SDLC, Business Technology Integration, Business Insurance

• application, MS SharePoint, Use Cases, UML, Flow Chart, Context Diagram, Decision
• Table, Prototype, Wireframes, MS Project, MS Office, VISIO, COBOL 390, DB2 9.0, SQL,
• QMF, SPUFI, DB2I, DB2 stored procedures, SQL Server, T-SQL, VSAM, CICS, XML, IBM
• MQ, JCL, Xpediter, Endevor, Windows NT, XP , FTP, IBM Z/OS, Client Server, HTML,
• VB.Net, VBA, ASP.Net, Java Script, JAVA, DB2 Connect, IBM Quickr, Remedy incident
• management system

CONFIDENTIAL

Project Manager

• Led and managed a critical conversion project where several online and batch systems were converted from Model 204 M204 to organization standard COBOL/CICS/DB2 applications
• Facilitated requirement gathering sessions, developed requirement traceability matrix RTM for new business requirements
• Guided the development of functional, technical specifications and design documents from the existing M204 system
• Organized JAD sessions
• Presented design specifications to the Business owners for approval. Led Business and IT onsite and offshore teams while incorporating new functionality
• Developed and managed project documentation on each phase of project lifecycle
• Managed team of 15 members located in multiple locations and time zones
• Led development and execution of integration and UAT test plans managed test log for Online and Batch applications
• Reviewed test plan and results, conducted walkthrough with business, IT and testing team.
• Provided weekly and monthly status to senior leadership
• Developed presentations related to system changes using flow chart, context diagram and entity relationship
• Developed implementation plan and schedule, gained approval from Business owners
• Coordinated with multiple teams during production implementations

Key Achievements:

• Delivered assigned project on schedule and within budget as established in the project plan
• Oversaw decomposition of business requirements and development of more than 100
• functional requirements
• Developed project test plan which got accepted and acclaimed by business group
• Motivated team members to achieve challenging milestones
• Proposed DB2 table structure with more than 300 tables which was accepted by DBA Team
• Mitigated requirement conflicts, developed stakeholder matrix for effective communication and
• reporting
• Environment: SDLC, Waterfall, MS SharePoint, MS Project, COBOL 390, DB2, SQL, QMF, DB2I, DB
• Tools EXPLAIN, Workbench SPUFI, CICS, VSAM, JCL, IBM MQ, XML, Easytrieve Plus,
• Xpediter, Endevor, File-Aid, BMC, SDF2, VBA, VISIO, Flow Chart, UML, Wireframe,
• MS Access, MS Excel, MS Word, MS PowerPoint, Z/OS, Windows NT, XP.

CONFIDENTIAL

Project Leader

• Led development of project charter, scope including assumptions and constrains
• Elicited requirements from multiple user groups
• Performed Data analysis and data mapping
• Led and developed functional and technical design for Online and Batch applications
• Facilitated walkthroughs among business, development and testing teams
• Developed and executed test plans for complex policy writing and claims processing system
• Mitigated conflicts, technical and system related issues
• Facilitated code review and conflict check
• Coordinated production migration of new and enhanced applications
• Oversee production support activity
• Recommended innovative ideas to automate and improve system performance
• Provided Business groups with solutions concerning system AS-IS and TO-BE related questions
• Managed change requests and communicated to stakeholders
• Provided status updates to senior management
• Developed reports to support business requirements

Key Achievements:

• Successfully completed and delivered project deliverables on schedule for critical HIPAA compliance project
• Analyzed and successfully developed specifications for EDI transaction changes
• Re-engineered the existing system to make it more automated which saved 200 manual hours/month and reduced overall system execution time
• Developed technical specifications and process flow chart for three highly complex and large scale projects
• Satisfied business needs by generating complex reports from DB2 tables
• Motivated and guided team members to meet tight project milestones.
• Received personal commendations from management and business groups recognized on various occasions for outstanding performance.
• Environment: SDLC, Waterfall, COBOL 390, DB2, SQL, QMF, DB2I, DB2 stored procedures, EXPLAIN,
• SPUFI, CICS, Telon, IBM MQ, EDI Transaction, Abend-Aid, SDF2, VSAM, JCL, Easytrieve
• Plus, Xpediter, Endevor, Panvalet, File-Aid, VISIO, Flow Chart, MS Access, MS Excel,
• MS Word, Z/OS, Windows NT, XP, Client Server

Sr. System Analyst/Lead Application Developer

CONFIDENTIAL

Environment: SDLC, Waterfall, COBOL 390, DB2, SQL, QMF, DB2I, EXPLAIN, SPUFI, CICS, SDF2, VSAM,

• JCL, Easytrieve Plus, Xpediter, Endevor, Panvalet, File-Aid, VISIO, MS Excel Word,
• MS Access, Z/OS, Windows NT, XP, Visual Basic, Client Server, IMS DB/DC, Natural,
• Adabas, IDEAL, DATACOM, DB2 stored procedures, SQL Server