PROFILE

• Project Manager/Scrum Master/Business Analyst with 18 year of experience and holding the experience, knowledge, commitment, confidence and energy to drive projects through to their successful conclusion.
• Experienced in Financial, Retail, Entertainment, Airline, e-Learning, e-commerce domain with multinational software development companies in Agile/Waterfall Project Management environment.
• Extensive experience in software analysis, programming, support, installation, and database design and architecture
• Worked at various levels for clients like Ministry of Defense MoD UK, Toshiba, Capital Groups, Warner Bros, SAP, American Express, Canon Europe, GE, Wipro, British Council, Ministry of External Affairs, NIIT, TetraPak, Jet Airways, and Hindustan Time etc.
• Responsible for a portfolio of complex multi-channel projects with high budget and risk
• As a SCRUM Master delivered Enterprise applications software in the e-commerce / Finance services
• Successfully executed projects to the agreed schedule, budget and scope
• Monitor and control project work and resources, Identify and resolve or mitigate risk and conflicts across the business and IT elements of the project
• Monitored, assessed and reported individual project and overall program health in terms of schedule status, benefits status and project status.
• Facilitated and monitored project issues resolution, risk identification and mitigation
• Ensured integration among all the teams and stakeholders.
• SME on Financial Services Wealth/Asset Management, Private Banking, Private Client Services
• Performed IT PMO activities to ensure IT Governance tasks are accomplished.
• Monitored and directed all phases of the Hardware and Software Development Management
• Experience of using a wide range of project planning software and methodologies including Waterfall SDLC and Agile
• engage effectively with a wide range of stakeholders, both internally and externally, multi-disciplinary teams within a Matrix framework, different geography locations
• Worked with multiple and changing demands, meet tight deadlines and exercise sound judgment in the face of conflicting pressures
• Excellent knowledge on Microsoft packages including Word, Excel, PowerPoint, Access, Outlook, Visio , Continuous Integration CI , ITIL Process Incident /Release Management, Change Management, Problem Management
• Experience in managing multi-million dollar programs/projects and well-practiced with Lean Six Sigma, PMBOK, Prince2 and Agile project methodologies.
• Experience in developing collaboration applications and integrated portal solutions using SharePoint Products and technologies
• Project management schedule tracking, progress reporting, client interaction and motivate, supervised project team.
• Worked on Agile Methodologies Scrum , Extreme Programming , Test Driven Development TDD
• Worked on following process, technologies and tools in last 18 years in various projects

SKILLS SUMMARY

• Landmarc, first and foremost, is a world leading provider of integrated support services in military training, targetry and explosives handling locations, including total facilities management, range and training area design, range safety and specialist environmental services.
• Projects Maximo, Supply Chain Management SalesForce , Microsoft Navigation NAV and Sequence Kinetic SharePoint

Methodologies Agile

Job Profile and responsibilities:

• Actively participated in the project as a whole from conceptualization, initiation and deployment and share responsibility for the overall success and quality of the project.
• worked in an Agile, Scrum methodology with a team highly creative individuals to design and building CRM application
• Coordinated with sponsors and stakeholders to formalize the scope of the project.
• Developed a detailed project plan in coordination with stakeholders.
• Prepared weekly and monthly status report on the health of the project Resource distribution, Project Schedule and Budget, Metrics and Key Milestones .
• Represented project in Release Management and Change Control Meetings.
• Resolved cross functional issue by steering discussion towards a solution.
• Identified project risk and issues and ensured adequate mitigation plan is in place.
• Applied a structured change management approach and methodology for new project and changes. Incorporated multiple Change Requests throughout the execution of the project with minimal impact to schedule and cost, but no impact to final release dates.
• Conducting GAP and SWOT analysis, and prioritizing requirements using the MOSCOW STAR techniques.
• Written business case evaluations and investment appraisals, cost benefit analysis CBA
• Responsible for writing, monitoring and updating the business case, business objectives, and technical requirements and prioritizing them using the MOSCOW system for phased released development.
• Selecting and assessing the best business integration BI platform by measuring scalability, robustness, inheritability, extendibility and maintainability, and writing solution option selection reports on this.
• Running requirement workshops with the lead tech, senior users and directors to develop business objectives and turn them into technical deliverables.
• Managed my team in an Agile Scrum environment and making sure that there is a focus on incremental delivery on an incremental basis.
• Created, prioritize and monitored the Product Backlog, acceptance criteria and quality expectation, and creating the sprint reporting tool in Jira and TFS.
• Actively involved with other team members during the QA, Test plan process and defect management life cycle, including functionality led testing, performance and load testing.

COFIDENTIAL is helping vendor and distributers to manage their communications from paper to digital. Toshiba innovative technology and creative solutions like Printing Systems, Digital Signage and Software Solutions help customer more efficiently in today's ultra-competitive business environment.

COFIDENTIAL

Job Profile and responsibilities:

• SalesForce Project Manager for Logical Solution Architectural LSA for the Toshiba's partner portal
• Managed resources for the projects and responsible for the design, development, testing and integration of Salesforce with custom .Net web services.
• Managed technical specification of the documents used by the various teams: Oracle Apps, .Net and SalesForce to ensure project delivery.
• Lead team to define Salesforce CRM data quality and business process. This entailed managing and working alongside 3rd party consultants
• As PM, managed and refine project scope of work documents, project plans that included analysis of benefit, cost, work schedules and related risks.
• Prior to SalesForce rollout, trained business users/partners to perform repeatable processes including Data/Campaign Management, Reporting and Dashboards and Data Administration
• As PM, identified and defined business challenges , risk assessment and mitigation strategy
• Lead team to follow best practices on Visual force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes, and Apex Triggers development.
• Salesforce deployment consisted of Lead Management, Campaign Management, Opportunity Management, Account and Contact Management, Partner Portal, Products, Price Book.
• Responsible for all the customizations, developments and propose best possible solution for new enhancements that we get from the Sales people.
• Project required customized Visualforce pages and modified the code for restricting some regions, which were not willing to implement.
• Integrate SalesForce with Oracle ERP for order management system using Informatica
• Managed team to develop various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• As PM mandate adherence, followed SOQL SOSL with in Governor Limits for data manipulation needed in application using Force.com Explorer.
• COFIDENTIAL COFIDENTIAL
• - Private Client Services PCS provides investment management and trust services for wealthy individuals and families, as well as for nonprofits and private foundations.
• PCS is managing 23 billion in equity and fixed-income assets for a selected group of high-net-worth individuals, trusts, foundations and endowments nationwide.

COFIDENTIAL

Job Profile and responsibilities:

• Liaison between several business groups, both internal external, third parties, Up /Down Stream teams and the IT groups.
• Create maintain high level project plans work to manage issues, timelines, and costs.
• Liaison with project's executive sponsors, client's management, vendors, and other business partners.
• Manage project cadence communications facilitate workshops other key project activities.
• Act as a supervisor, training and monitoring team's performance to ensure job responsibilities and SalesForce initiatives are accomplished.
• Establish and maintain long-term customer relationships, build trust and respect by consistently meeting and exceeding client/customer expectations.
• Project required, Customize and Integration client applications with external vendors - JP Morgan, State Street Bank, Bloomberg with SalesForce.
• Managed requirements for the Sales and Service cloud, conducted analysis on what requirement is in scope per release and establishing its current status in the development or delivery phase. Prepared a high level snapshot view of requirements for senior management.
• Managed SalesForce integration project, ensuring all investment applications data sync up with up/down stream databases for reporting.
• Managed and maintained future enhancement for major release, its implications and managing traceability of requirements, ensuring delivery in line with business requirements.
• Directed team to map out opportunity processes and process interfaces between both salesforce.com instances for batch processing. Conducted functional impact analysis in the event of changes to business objectives, requirements and documenting key decisions.
• Project required working with State Street bank team to map the Fix/Equity data mapping with downstream applications and produced a cutover plan for release. Developed a detailed pre cutover Go Live plan, for the various elements of the release, working with multiple business teams and senior stakeholders to provide sign off for Go Live.
• Conceptualize analysis and customize SalesForce as per stakeholder requirement, Integrate SalesForce with client applications using Secure Web Services
• Monitored, assessed and reported individual project and overall projects health in terms of schedule status, benefits status and project status.
• Successfully delivered technologies upgrade projects within cost, scope and time
• Supervised and conducted architecture, design and code review activities and Manage and coach offshore team members
• Initiated and monitored program issue resolution, risk identification and mitigation plans
• Managed ongoing Project Change Management Process and performed impact analysis for all change requests. Ensured integration among all the teams and managing multi location offshore development teams
• As Scrum master, lead backlog grooming , sprint planning, stories writing, sprint execution, lesson learn
• COFIDENTIAL COFIDENTIAL is one of the major film studios in American, producer of film, television, and music entertainment. It is a subsidiary of Time Warner, with its headquarters in COFIDENTIAL . COFIDENTIAL
• subsidiary companies, One of New Line Cinema NLC -acquired in 2008.

Projects SaleForce - Contact Management System CIS , and SalesForce - Affiliate Information System AIS , Purchasing Card P card - Procurement Group , Infinity Distribution System Infinity , International Projection System IPS , Material Tacking System MTS , Forecast applications

COFIDENTIAL

Job Profile and responsibilities:

• Developing project plans and executing on them define activities, sequence them, estimate duration, develop schedules, verify with business owners, and manage change control.
• Perform resource planning, cost estimation, budget development, cost control, tracking and oversight of schedule, cost and resource utilization against plan.
• Plan and perform project communications, distribute information as necessary, provide status reporting via written reports and/or management presentations.
• Serve as the principal interface with the customer business partner, product manager etc. manage interdependencies with other IT organizations.
• Create and maintain security, capacity, Disaster Recovery, and deployment plans.
• Manage concurrent projects lead multiple teams in the implementation of major IS initiatives.
• Work closely with the Technical/Functional business users teams in the requirement gatherings, design, development, implementation of projects.
• Effective management of knowledge transfer between external consultants and internal associates.
• As PM, captured SalesForce process flows, solution designs and specifications for complex transformations and migrations.
• Lead team to layout design automation frameworks using MS SQL, Informatica Cloud / MDM and the Salesforce Metadata API.
• Project requires , WB applications integration with vendor JPMorgan Chase and Workday with SalesForce
• As PM, analyzed and gathered user requirements to determine data matrices, measures and dimensions for SalesForce and .Net applications.
• As PM, mandated team in product development to follow ITIL quality process.
• Lead design and develop outbound interface with SAP R/3, Peoplesoft and Great Plain
• Conducted periodical code reviews, peer-to-peer testing and defect preventions.
• As PM, I also architect and deployed automated reporting services using ETL which import data from SQL Server, SAP, Great Plain and Excel CSV files.

COFIDENTIAL

Dative PPM streamlines the process of matching resource supply with demand. The Team Manager View lets resource managers gain maximum visibility into their entire resource pool to easily view all resource requests, match skills and deploy appropriate resources. Unlike other rigid solutions, Web-based Daptiv PPM is flexible, allowing resource managers to assign and reassign resources as project priorities shift

COFIDENTIAL

Job Profile and responsibilities:

• Responsibilities include preparing the user interface, coding, testing and coordination with the other team members for the overall integration of the project.
• Sprint planning and review after complete with team members
• Built scalable and modular GUI entities using Ajax library.
• Fixing the bugs/change of request for further enhancement.
• Unit and System testing of the Features developed.
• Write the Unit Test using Nunit for the features I worked on.
• Conducted periodical code reviews, peer-to-peer testing and defect preventions.

COFIDENTIAL

• Design, deployed and supported numbers of applications for clients like American Express, Canon Europe, SAP Business One, British Council ,Air Sahara merged in Jet Air , Times Of India, Tetrapak , Wipro etc. in Retail, Media , eLearning LMS , Content Management System CMS and e-commerce domain.
• Business Analysis and requirement gathering, create functional FSD/FDD technical design documents TSD/TDD
• Design , developed and deployed applications using .Net MVC, ASP.NET, Win Forms, Classic ASP, VB6, VBA, SharePoint, Removing, Multithreading, ADO, ADO.NET, COMS, ActiveX OLE and databases SQL Server , Sybase ,Oracle, Access, FoxPro
• Performed Unit, System , Integration and UAT testing in projects
• Implemented and monitored software best practices in each stage of projects
• Performed Code review and followed CMM,ISO and Six sigma process in various projects