Profile

An IT and Telecommunication Professional with strong analytical, logical, testing and programming skills. Very enthusiastic team player, possessing good communication and managerial skills. Passionate to learn new technologies and grow technically. Strong knowledge and experience on financial services industry like retail payments and banking.

Experience Summary:

• 9 years of extensive testing experience in Finance sector Banking and Telecom domains . Involved in implementation of all phases of Software Testing Life Cycle and Software Development Life Cycle.
• Over 5 years of extensive experience in Banking/Payment Systems including E-Payment, Online Loyalty, M-Payment, Internet Payment, EFTPOS Switch, Acquiring/Issuing, Core Banking, Card, POS, EMV, Fraud, ISO 8583, APACS 30 and APACS 50.
• Experienced in Implementation, Testing Certifications in the areas of EMV, Chip and Magnetic Strip Cards, Cards Management, Issuer Processing, EFT, Settlements, Acquirer.
• Solid Experience in using all the EMV Certification test tools, such as ICCSIM TMAT, Collis Brand Test tool, Collis Pay wave, Smart Spy, Fime tools.
• Proficient in requirements analysis, designing and maintaining Test Plans, Test conditions, Test specifications, Test Scripts Testing Procedures. Designing Test Cases, Specifying and preparing Test data. Test Execution, recording test results and test progress reporting. Queries reporting, Defect/Bug reporting, tracking and status reporting. Excellent communicator between development and business teams. Strong testing experience in Waterfall, V-Model and Agile System Development Environment.
• Expertise in Build Verification testing, GUI Testing, Functional testing, System Testing, System Integration, Regression testing, OAT testing, UAT testing and MOT testing.
• Elicit or gather business requirement to understand business idea.Excellent technical writing skills to create Business Requirements Document BRD ,Functional Specifications Document FSD , Non-functional Requirements Document and Use Cases Specifications.
• Solid Experience working with ACI postilion transaction acquiring, switching and authorizing component for the real time processing of payment transactions . P2PE Certification are done against Postilion.
• Experience as Project manager for the Test Team and Third party vendor for the test projects.
• Extensive experience using Bugzilla and QC for defect logging and tracking.
• Part of the team that worked towardsPCI DSS standard Payment card industry data security standard with QSA Trust Wave and for P2PE Point to point encryption PED Pin entry device solution.
• Skilled in writing SQL Queries, capable of doing PL/SQL programming.
• Knowledge of Omini Retail

Professional Experience:-

Confidential Project Manager/Test Team lead/BA/ Test Analyst

All Star has embarked on a programme to develop its market-leading fuel card product for its 1.3 million cardholders from magnetic stripe to an EMV platform to maintain its market-leading position. An application is to be developed on Gempay1 Gemalto/VeriFone terminal , Gempay 2 VeriFone terminal , Integrated POS, HydraPOS with PED, Unattended payment terminalwith EMV level2 Kernel UPT manufactured by invenco , UPT with EMV level1 kernel Manufactured by HTEC to accept online and offline fuel card transaction issued by All Star. All Star has paid HTEC to manage the project internally and third party vendor FIS. FIS diverts the transaction traffic to Acquirer bank and does transaction settlement.

Responsibilities:

• Managed the project for HTEC and FIS Third party vendor .
• Led a diversified project team involving members from IT, Test Team, Finance, Service Desk, Operations.
• Using in-house project methodology and SDLC methodology: agreeing plans, delivery and resources
• Ownership of the overall project budget, deliverables and timescale
• Delivery to agreed time, budget and quality standards
• Technical 'ownership' of the project sign off
• Approval of specifications and project scope
• Day-to-day management of the project including risks and resource constraints
• Planning, monitoring and controlling resources and tasks
• Reporting progress to Program Manager on regular basis
• Face to face client's meeting and project team work distribution
• Regular feedback to Senior Management and Customers through Review and Progress meetings.
• Managed the service desk team in the successful implementation/deploying of project.
• System Environment: C, C , XML, Agile Scrum, Windows, ITIL, Credit card, Forecourt, retail POS

Business Analyst/ Test LEAD /Sr.Test Analyst

Confidential

• Project :- EMV/POS/Terminal/PED/P2PE Test Lead/BA :-Gempay1 with EMV level 1 kernel approved PED, Gempay2 EMV level2 approved PED, P2PE VeriFone PED accreditation testing against a postilion transaction acquiring, switching and authorizing component for the real time processing of payment transactions , Hydra POS, Hydra pay, Unattended payment terminal UPT , In house Terminal management software TMS .
• Project:-Morrison's Match More Card Loyalty BA Role :-To increase market share Morrison's planned implement price match and more loyalty card.Htec implemented Morrison's more card. Shoppers build up points and receive money-off coupons to spend in-store.
• Project: - Esso Online Loyalty BA Role :-HTEC Ltd provides loyalty systems for the fuel forecourt industry across most of Europe and expanding further afield. As a BA I have worked on many parts of the loyalty platform including websites, web services, and console applications with a database at the heart of the system. We are moving existing systems to a new platform to build greater stability and allow future enhancement, this involves complete redevelopment of applications using agile methodology and the database model moving to a data warehouse.

Clients: CONFIDENTIAL

Accreditations of above products are against customer chosen acquirer banksWorld pay and Barclays. Reports, reconciliation are done by FIS Third party vendor except for P2PE project. For Murco P2PE project, with the presence of Postilion HTEC acts as a transaction acquiring, switching, authorizing componentand provides settlement files, reconciliation.HydraPOS uses APACS 30 standard, Gempay uses ISO8583 standard.Worked on Omini retail at the requirement gathering stage.

Accreditations/ Certifications

• As a Test lead I have to make sure, all of this work is carried out under PCI-DSS PCI-PED conditions to ensure industry compliance is met. This is not only for working practices, but also for application certification as required when completing banking standards certification for our products.
• UAT, Functional, Non-functional testing For EFT terminals.
• Terminal are Accredited VISA ADVT and MasterCard's MTIP using ICC Solutions tool, Collis brand test or Fime cards using smart spy for contact payments.
• Contactless payments Paywave and Paypass are accredited using Collis Paywave and Collis brand test tool respectively.
• Support for the Acquirer bank for Onsite Testing.
• Setting up the environment and terminal for business testing, before the deployment for the terminal
• Fuel card Approvals on number of card issuers such as All-star, Key fuels, Ukfuels, Morgan fuels.
• Loyalty card accreditations with the Card issuers such as ESSO loyalty and Star rewards.

CONFIDENTIAL

Product software Terminal/ POS is tested against the requirements, business process based testing, Stress testing, performance testing. Terminal management Software TMS configures, monitors and manages the delivery of HTEC software and parameters to payment terminals. It has been implemented using a SQL Server database, a graphical user interface application and several software services. The software services push data to or pull data from the terminal via TCP/IP. POS interface F75Enhanced, Ethernet link connects Gempay to 3rd party POS's such as Micros, Edacom, Tokhiem POS, Hydrapos.

Responsibilities:

• Investigating and documenting the business models of numerous departments, paying particular emphasis to areas where efficiencies can be realised through streamlining and automating operations.
• Conduct JAD sessions with stake holders, gather and document requirements.
• Preparing high level and detailed process models.
• Identifying and modelling processes using a number of techniques and tailoring my approach and level of detail according to audience. Tools used MS Visio and MS Project.
• Establishing and documenting business rules.
• Facilitating workshops and conducting interviews to gather requirements.
• Managing requirements throughout the project life-cycle ensuring stakeholder visibility, engagement and sign off.
• Documenting Use Cases to accurately playback requirements to IT suppliers.
• Communicating and managing stakeholders of all levels to ensure that expectations are managed and deliverables are understood.
• Manage Test Team, Test resources, Test projects.
• Configuring the terminal for Retail shows.
• Configuring the test environment.
• Heading the Release management and change management meetings.
• Managing the Test Tools and Test cards.
• Analyse correlated project documents, these included, requirement document s , design document s , functional specification s if possible, make amendment s .
• To comprehend the integration of technology with the business aspect of the overall project.
• Plan Test process, collaborate with management to estimate appropriate resources.
• To identify Test conditions design Test scripts, covering all the possible perspective of the software solution, i.e. purpose, risk, functionality, user etc.
• To execute pre-defined transactional Test scripts in ICC test tool through Point of Sale POS device to verify the authentication of information shared between EMV cards and bank host,after modifications are implemented to the POS system Regression Testing .
• To execute self-written Test scripts, analyse actual system behaviour with expected systembehaviour and accordingly conclude the result, been cognizant of purpose of the actionperformed.
• To manage investigate defects, collaborate with developers to resolve issues bugs.
• To evaluate exit criteria against project objectives, suggest improvements for the subsequentchange control Release Management Report Writing .
• Managing the defects on Bugzilla and QC.
• To Track the flow of EMV data from Reader to Acquirer ensuring the data transferred through various subsystems is secure and the entire process adheres to PCI-DSS guidelines.
• To perform reliability test.
• To perform closure activities evaluate exit criteria against project objectives.
• System environment: C, C , XML, C , SQL, Windows, .NET, AJAX, Web services, loyalty, EMV, PED, PCI DSS Payment card industry data security standard , Telnet, SSH, Putty

Test Analyst

CONFIDENTIAL

IPSIS is the POS Point Of Sale system of NFUM life business and financial adviser's uses to review the client needs and propose the suitable products and conduct financial reviews. The POS designed and to capture personal details and financial needs and produce illustrations and complete proposals and pass the information to workflow to create a cases and process in the NFUM life application.

Responsibilities:

• Understanding and Analysing requirements of IPSIS RDR Changes.
• Identifying Test scope and Test estimation for RDR changes.
• Identifying Test conditions for new functionalities for RDR Changes.
• Identifying Regression test conditions for point of sale process RDR Changes
• Authoring Test scripts for the Identified Test conditions.
• Performed Test Execution for test scripts.
• Creating IPSIS cases for new RDR products and processing to contract Inforce in to Life System.
• Identifying Defects and Logged in Quality Centre with test evidence documents.
• System Environment: POS, QC, Windows XP, IE6

CONFIDENTIAL

Telecom Analyst

Project Description: - Infrastructure and equipment upgrade to 3G networks in TATA INDICOM.

Responsibilities: -

• Designing Mobile networks which includes Allocating RF frequencies for each sector of the antenna. Testing each sector of the antenna by making test calls.
• Checking performance of the networks. If there is a problem in BTS or background networks contact concern person and get it solved as soon as possible
• Supervising starters by guiding them how to deal with issues in BTS Base transceiver station and BSC Base station controller .
• Upgrade lucent Equipment with ZTE equipment Routers and Switches with minimum downtime to existing network.
• Worked for configuring and maintenance of Cisco Switches and Routers for BSC's interconnectivity and MSC reachability.
• System and environment: - GSM, CDMA, TCP/IP, Networking, Routers, MSC, BTS.