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Cio / Project Manager / Senior Business Analyst Resume Profile

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Columbia, SC

SUMMARY OF QUALIFICATIONS:

  • Technical Executive with hands on experience in automating and leading a billion dollar financial institution. Strong record of success in creating robust IT architecture and infrastructure. Proven ability to solve IT business issues while managing cost and risk. Led the development and deployment of custom applications on i-series and Microsoft platforms. Led Project Management team using Agile Project management methodology for entire bank. Also familiar with Waterfall project management methodology . Analyzing Functional Capability, Cost/Benefit Analysis, Profitability analysis, Coordinating with Finance, Operations, and Marketing to roll out new products, Participated in Product Task Force, Technology Steering Committee, Privacy Committee, and other product review meetings to guide and develop new product offerings. 37 years experience in Information Technology including 20 years in Project Management, Information Security, e-commerce, telecommunications and providing strategic direction to senior management. Other experiences and achievements include:
  • Responsible for enterprise Project Management / IT Delivery
  • Established formal project management policies and procedures
  • Experience managing projects and departments under FDIC and SOX 404 requirements, leading audit prep remediation efforts
  • Multiple project experience dealing with Legacy Application / Data migrations and utilizing current technology to interface with extend usefulness of legacy data.
  • Experience in department strategic planning and contribution to overall corporate strategic planning, including budgeting and cost control
  • Experience with implementation of application systems and conversions
  • Responsible for vendor management, financial analysis, contracting and invoice review and approval
  • Proven career with strong leadership along with planning, problem solving, team building and project management skills. Recruited, developed, maintained and motivated a diverse staff structuring them in teams that deliver results and savings. Full responsibility for multi-million dollar budget.

PROFESSIONAL EXPERIENCE:

Confidential

  • Provide customer with solutions to manage everyday risk in regards to their home, life, auto and retirement plans. Manage office technology and provide strategic planning for a growing business.
  • Installed new VOIP telephone system.
  • Implemented new electronic data storage image files .
  • Managed telephone and router specifications.
  • Plan new business strategies to increase sales.
  • Motivate sales staff to meet office goals.

Confidential

CIO / Project Manager / Senior Business Analyst

  • Provided vision and leadership for developing and implementing information technology initiatives. Directed the planning and implementation of enterprise IT systems in support of business operations in an effort to improve cost effectiveness, service quality, and business development, Application Support, Data Management Reporting, Project Management Office, Programming Development, Compliance and Security , Project Manager, Business Analyst Responsible for all aspects of the organization's information technology and systems.

Confidential

Chief Information Security Officer / Senior Business Analyst

  • .Responsible for all aspects of the organization's information technology and Information Security and systems.
  • Responsible for determining and opening incidents.
  • Responsible for the escalation procedures and incident response.
  • Reponsible for all documentation of policies and procedures.
  • Managed team of incident responders.
  • Managed project management team, high paced with over 130 projects annually
  • Managed Information / Physical Security
  • Demonstrated ability to apply IT in solving business problems, error handling / incident management ,
  • In-depth knowledge of applicable laws and regulations as they relate to IT
  • Strong understanding of human resource management principles, practices and procedures
  • Developed and Maintained Information Security Policies.
  • Strategic awareness of banking rules Basil II
  • Systems software management, Backup / recovery, Disaster Recovery
  • Change Management Controls
  • Responsible for SOX 404 controls Sarbanes Oxley
  • Serve as Sr. Business Analyst, Systems Architect and Subject Matter Expert on majority of projects.
  • Responsible for all banking applications including Deposits, Lending, General Ledger, Item Processing.
  • Managed software applications for enterprise bank that included Confidential.
  • Recruit, retain, and develop staff of 55-60 while creating ownership for IT strategies that support corporate imperatives. Promote positive work environment including office planning, mentoring, coaching, corrective actions and terminations, rewarding and encouraging teams
  • Support COO and CEO in Project Management activities and IT
  • Manage application and system lifecycles.
  • Chair Technology Steering Committee and other management committees to align activities, and approve and prioritize projects
  • Review and implement SOX and FDIC controls and management recommendations
  • Directed scrum meetings in an agile development environment
  • Vendor relationship and contract management including attending vendor conferences, escalating vendor issues, coordinating vendor activities and projects and reviewing contracts
  • Strong understanding of human resource management principles, practices and procedures
  • Responsible for establishing standardized Project Management procedures, establishing maintaining PMO oversight and developing a Rapid Deployment PM framework that is repeatable and sustainable
  • Responsible for PMO oversight of two project managers with a project queue of 100 projects
  • Provided Project Management for many legacy upgrades and product roll-outs
  • Gathered requirements for projects and conducted user requirement interviews and follow-up and verification meetings
  • Worked with departments to support the projects as part of their strategic planning

Project Management responsibilities:

  • Received Approved Project Request Sheet similar to project charter from Technology Steering Committee
  • Managed many projects similar to our annual core software upgrades using processes similar to the following:
  • Worked with departments to support the projects as part of their strategic planning.
  • Responsible for ensuring proper documentation of all projects, including SQL environment
  • Gathered requirements for projects and conducted user requirement interviews and follow-up and verification meetings.
  • Provided direct Project Management for many legacy upgrades and product roll-outs.
  • Responsible for PMO oversight of two project managers with a project queue of 100 projects.
  • Responsible for Project Management team using Agile Project management methodology for entire bank. Also familiar with Waterfall project management methodology
  • Responsible for establishing standardized Project Management procedures, establishing maintaining PMO oversight and developing a Rapid Deployment PM framework that is repeatable and sustainable.
  • Meet with key stakeholders to gather initial scope and requirements, NPV, risks, major milestones.
  • Conduct kickoff meeting to review
  • Rough Time-line
  • Verify Individual and Department responsibilities for each individual and department
  • Key Requirements and Project Documentation
  • Initial WBS and MS Project Schedule
  • Risk Register
  • Budget
  • Training Needs
  • Conduct Weekly, bi-weekly, or monthly project status meetings
  • Continue to Verify Requirements, create Risk Mitigation Plans, Update Executive Management and Project Sponsors regarding bottlenecks, roadblocks, or budget issues.
  • Verify and approve scope or risk changes with project team.
  • Maintain project resource pool and project plan.
  • Participate in Development team Scrum meetings to monitor progress.
  • Facilitate Agile development practices with development team and users.
  • Verify testing with development, vendors and end users using requirements documentation, use cases, or previous test scripts.
  • Develop and Coordinate Implementation and Training plans.
  • Complete verification and project sign-off.
  • Transfer open issues to Ongoing Support.

Confidential

Director of IT / Project Manager / Senior Business Analyst

  • Responsible for the creation of Project Management Office
  • Participate in Technology Steering Committee and other management committees to align activities, and approve and prioritize projects
  • Recruit, retain, and develop staff of 20 while creating ownership for IT strategies that support corporate imperatives
  • Promote positive work environment including office planning, mentoring, coaching, corrective actions and terminations, rewarding and encouraging teams
  • Developed and managed application portfolios for each department and managed all IT service level agreements for user community
  • Managed Information / Physical Security
  • PMO responsibilities same as above

Confidential

Business Automation and Customer Support

  • Responsible for business support for the retail market, including new account opening, documentation and customer support for Confidential

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