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Transformation Program Manager Resume Profile

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NJ

CONTENT MANAGEMENT EXECUTIVE: VP Level

  • Highly accomplished and driven IT executive leader with expertise in diverse strategies to ensure secure, efficient and effective enterprise content management ECM Architecture and business IT solutions.
  • Superior solution-driven management techniques to forge key improvements and utilize emerging cost-effective technology to drive ECM Architecture and Design in demanding, complex business environments.
  • Excellent communicator and leader able to motivate and develop cross functional teams throughout complex IT projects and ensure operational strength.

AREAS OF EXPERTISE

  • Program/Project Management IT Strategy/Roadmap IT Governance
  • ECM Best Practices Methodologies ECM with FileNet, CMOD, SharePoint etc.
  • Enterprise Search using Google and FAST Record Mgmt and Compliance
  • BPM / Workflows SOA Tool Selection and Vendor Mgmt Application Development
  • Estimation Budget Control Team Building

PROFESSIONAL SYNOPSIS

Confidential

ECM Architecture Engineering

  • Serve in leadership position within Corporate Information Department CID of NYL and:
  • Drive the ECM and Search Architecture and Strategy and their consolidation within the enterprise.
  • Develop the shared services model for these technologies, partner with leadership across all lines of business LOBs by leading the ECM Governance Council for effective decision making and addressing IT budget needs through Chargeback.
  • Lead the consolidation of ECM/BPM infrastructure through transformation and migration of all content to SharePoint 2010 and FileNet P8.
  • Lead the consolidation of Search Architecture by engaging with vendors like Google and FAST and doing the POCs to integrate them with SharePoint, Vignette and FileNet.
  • Lead the transformation of Imaging platform from IBM FileNet Capture to more advanced IBM DataCap resulting in centralized administration, more efficiency, minimizing duplication and saving IT dollars.
  • Manage a team of technical architects, product vendors and service delivery operation resources.
  • Providing technical leadership in the areas of middleware architecture, networking, security architecture and application design.
  • Lead the EComposition Implementation project using HP Exstream and its integration with ECM platform
  • Champion the best practices and enforce adherence to program standards across all disciplines.
  • Status and progress reporting to the upper management and escalation of issues and work through their resolution to minimize impact to schedule and budget.

Confidential

Expert in SI Solution Planning Methodology Managed Delivery

Serve in various executive leadership roles for major global clients providing IT solutions including strategic infrastructure, ECM/BPM platforms and eServices implementation. Create and oversee outsourcing and technical services programs for clients. Primary projects include:

Program Director/Solution Architect

  • Lead cross functional business management team of 47 functional, technical and change management professionals. Define requirements and full strategy to align with business objectives.
  • Analyzed existing hardware infrastructure and software products to ensure effective decisions can be made on acquiring any new technologies versus using the existing ones.
  • Identified optimum software product vendor thorough cost-benefit analysis and presented winning solution to client.
  • Continued with project after successful solution development as Delivery Manager to implement new Document Management program, manage budget allocations and monitor and reported on performance to client executives.
  • Spearheaded the Records Management analysis engaging with the compliance group Chief Compliance Office and implemented the Records Management Archival strategy using TRIM and FileNet Records Manager.
  • Architected the Imaging/Scanning solution with Document Processing add-ons like OCRs and Barcode readers to minimize the data entry effort and automate the segregation of work to various work queues Workflow using FileNet BPM

Transformation Program Manager/ Confidential

  • Managed and directed transformation process converting old legacy applications to new technically advanced solutions throughout institution. Oversaw 77 professionals including Project Managers, Architects, Business Engagement Leaders and offshore development team leads and managed budget of 16M for ECM platform implementation across 40 departments. Clarified business solutions and advised institution throughout numerous hardware and software re-designs. Negotiated with vendors for improved pricing.
  • Spearheaded reduction in IT costs by 3M annually through comprehensive strategic transition from outdated and costly server technologies to streamlined and efficient solutions.
  • Saved institution 4.2M annual real estate costs by scanning and consolidating document storage into central repository and eliminating paper document storage needs.
  • Spearheaded integrated BPM solution at the university using Lombardi.

Program Manager/ Confidential

  • Acted as program manager for major eService platform solution project to create SharePoint portal integrated with Document Management System Documentum for on-label and off-label content distribution to physicians available via website, mobile devices and PDAs. Collaborated with marketing VP on brand site development. Led the implementation of web analytics and reporting architecture.
  • Proposed program and engaged with key client stakeholders to successfully got Statement of Work SOW approval.

ECM Delivery Manager for NJ . Confidential

Led design and implementation of technologically improved Unemployment Insurance Application. Managed 11 functional design teams. Orchestrated estimation, daily planning and weekly status reporting for review by client CIO.

Technical Project Confidential

  • Managed 3 separate projects: business process outsourcing BPO initiative technical migration of client's applications and infrastructure to CSC data center and knowledge transfer project to deliver development, engineering and support knowledge to India offshore center.
  • Reduced costs by 1.7M monthly for client and increased Accenture revenue by 11M by facilitating successful back-office operations transfer to offshore service oversaw 6 onshore and 4 offshore professionals during project and won recognition by senior leadership for cost efficiency efforts.

Confidential

Leading insurance and financial management firm.

Confidential

Project Lead

  • Managed and delivered several ECM and customer relationship management CRM projects.
  • Led project that won Innovation of the Year at FileNet UserNet Conference.

RECOGNITION

  • Solution Architecture Certification and was Elite Member of Accenture's experts panel in SI Solution Planning Methodology and Managed Delivery
  • Accenture Leadership Recognition for new offshore relationship development and increasing revenue by 11M during large insurance company project
  • Innovation of the Year Award at FileNet User Net Conference

TECHNICAL SKILLS

  • Platforms: Weblogic, WebSphere, Oracle, Citrix, Windows, UNIX, Chordiant CRM
  • Tools: Java, J2EE, Struts Framework, VB, C, HTML, JSP, XML/SOAP, XSLT
  • ECM: IBM FileNet P8, SharePoint, Documentum, Vignette, Kofax, Google Search Appliances, Information Rights Management IRM , Digital Asset Management, Pega, ILog Rules Engine

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