Project Manager Resume Profile U.S, PA - Hire IT People

SUMMARY

Dedicated, results-oriented Project Manager, with over 12 years of on-time on-budget project delivery including complex, large-scale and global projects. Led international teams of 75 and controlled project budgets in excess of 30million. Effective coach and trainer with the ability to motivate and organize teams. Maintain continuous alignment of program scope with strategic business objectives, making recommendations to modify and improve the program when necessary. Creative problem solving and time management skills coupled with outstanding interpersonal skills facilitate tangible and seen results an out of the box thinker with strong analytical and critical thinking skills.

SKILL SET

Hybris, AEM, Endeca, ATG, SiteCatylst

CMS Tools training - CQ5, ATG Oracle

E-Business Strategies and Technologies

Training / Communication planning

Web, Print and Broadcast Advertising

Product Launch Strategy and Execution

Partnership and Alliance Building

Online Relationship Marketing

Analytics and Market Awareness Building

User Acquisition and Retention

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

RESPONSIBILITIES

Provide leadership and manage high-impact global IT projects which is focussed on digital experience, product information management, eCatalog delivery Hybris , Content Management Systems Adobe CQ , Search Endeca , Metrics SiteCatalyst and other internet related offerings. By teaming with executive management, business unit representatives and IT stakeholders, this role provided website experience, project leadership, business process expertise and systems analysis skills to design and implement digital solutions. A larger role was involved in creating user manuals, training manuals and conducting training sessions for business units, development teams in the use of AEM, Adobe CQ5, Search Endeca and SiteCatalyst. Use of Instructor led training in sync with sound instructional system design principles were followed.

Confidential

Project Program Management Senior Advisor

RESPONSIBILITIES

Project management of global web content creation for the OptiPlex and Precision Desktop range of Dell products globally from requirements to go-live to post-live analysis. Accountability of deliverables, define roadmaps, establish / stretch goals, setup guidelines, execution and testing and governance structure for teams. Worked closely with Business Divisions globally to ensure relationships, expectations and strategies are met with KPI and ROI indicators. Conducted training manuals / modules for business units to use Adobe CQ. Use of Instructor led training in sync with sound instructional system design principles were followed.Implemented and integrated social media and community tools to enhance online customer care outreach capabilities and backend infrastructure support. Also was instrumental in working with Digital agencies of Dell in implementing the branding across the go-live products. Used Adobe Site Catalyst for data analysis, training for business teams, communicate analysis deep-dive reports to senior management, documentation of requirements and enhancements.

ACHIEVEMENTS

Certified Social Media Ambassador for Dell
Created the first in-house newsletter for India Operations Team which spread to other regions adopting similar communication vehicle
Worked with Nonprofit organizations and established unique communication newsletters for potential employees. Participation increased by 25
Relationship building with Asia Pacific Segment and US operations via planned meetings, newsletter boards and status monitors. Efficiency increased by 25

Confidential

Project Manager

RESPONSIBILITIES

Led team that designed, selected, implemented and rolled out / installed the million dollar ATG eCommerce product to Fortune 500 organizations like GAP, Tommy Hilfiger, AE, Scholastic, Armstrong, NutriSystems and Jostens to name a few. Project management, sales pitch, cost planning/budgeting for KPIs and ROI, creation of products/services from strategy, requirements to go-live stages. Associated and worked with Technical Teams for development of full lifecycle implementation of ATG Commerce. Business trips with clients in the U.S. was a major engagement in this role. Use of Omniture Site Catalyst for clients in terms of training business users, documentation and requirement gathering, analysis of reports and deep-dive reasons for management team.Use of Instructor led training in sync with sound instructional system design principles were followed.

ACHIEVEMENTS

Increased employee strength with planned HR events like job fairs, online portals, and university penetration. Reduced attrition rate and doubled employee strength by 200 .
Published book on 'ecommerce Strategy' the first by a system integration company now available on Amazon.com
Helped clinch deals worth 500,000 and more with creative sales pitch and increased company's online portfolio by 65
Co-ordinated creation and implementation of all print and broadcast advertising, image building, collateral sales support materials, direct mail, special events, relationship marketing, and electronic marketing. Increased awareness of the organization by 45

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Project Manager Resume Profile

U S, PA

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