SYNOPSIS

• Program Manageme ntOffice for a large IT Infrastructure Program 18 months
• Business Analyst in procurement and SCM domain Presales. 2 end to end implementation of Ariba Buyer. 31 months
• IT System Integration using TibcoBusiness Works. 2 major Tibco implementations - 32 months
• I have graduated as a mechanical engineer with a Master's in Business Administrationfrom the prestigious S. P. Jain School of Global Managementwhere I specialized in supply chain and logistics and graduated amongst the top 10 of my class. I have 81months of work experiencein IT services industry which includes business analysis, business development and system integration. I have played 3 major stints in my IT career so far:
• I am a PMP certified Project Manager withglobal work experience and a proven track record of generating results, managing multiple priorities, collaborating, problem-solving, and meeting tight deadlines.

PROFESSIONAL EXPERIENCE 80MONTHS

Confidential

Project Manager

• Program Governance PreparingCXO level dashboard reports on project portfolio, Demand Management for capacityresource model and various weekly and monthly MIS reporting. Have initiated, planned and tracked several key Service Improvement Projects.
• Commercial Management Coordinating monthly invoicing for services to the client. Streamlined and brought in process rigor in the invoicing and collection functions for the account.
• Cross Functional Redefined and improved Incident Management process. Led process innovation in service delivery including ITIL deployment and sustaining high SLA performance levels. Managed Service Improvement Projects through Agile Project methodology.
• Contract compliance Managed all tasks relating to contract compliance for a large managed services infrastructure program including SLA and performance measurements, contract negotiations andconfiguration of reporting tools
• Transition Management Managed complete transition for multiple projects from incumbent support teams. Work includes planning transition, defining deliverables and milestones, getting signoffs on key milestones and gathering invoice approvals for all transition services

Confidential

Business Analyst

• Business Analysis Requirements gathering for implementing Ariba Buyer Procure-to-Pay in a large production site. Worked closely with local procurement team in system configuration, conducting user acceptance testsessions andgap analysis
• Project Delivery- Project planning, managing engagement riskand defining deliverable content
• Change Management- Planning, training and communicating to suppliers and internal system users on process change and project updates. Developed Supplier training materials and content for training sessions
• Data analysis and cleansing- Analyzed spend and vendor data to reduce the number of vendors and performed data cleansing to set up suppliers in the new online Aravo vendor system.

• Proposal building bid management- Organized and lead pursuit teams, participated and lead aspects of the proposal development process
• Internal and external Marketing- Created newsletters, organized client visits, helped in project reviews and analyzing metricsand recommended strategic decisions
• Business Development- Worked with sales team to mine accounts with proactive pitching, requirements gathering and creating relationship with the client by building awareness of capabilities

Confidential

Business Analyst

• Requirement Gathering Gathered use cases, functional requirements and worked with technical team to design the solution. Gained knowledge on Ariba Procure-to-Pay and SRM landscape
• Integration Design Planned and designed interfaces used for integratingAriba Buyer module with ERP and Vendor Databases using SOA design. Work involved creating and structuring data schemas using Rational Software Architect RSA based on cXMLstandards

Confidential

Functional Consultant

Responsibilities:

• Product Development- Developing and constantly improving an end to end Supply Chain Management ERP solution called Visilog Plus which contains Order, Freight and Warehouse Management modules
• Presales- Givingdemos of the product to various potential customersand recording gaps and highlight possible solutions to customer requirements

Achievements:

• Studied and researchedthe market to increase the saleability of the Visilog Plus on the basis of which added functionalities such as Serialization, assembly, lot / serial control, etc. to the core version of the software
• Gathering requirementsfor the biggest Canadian metal manufacturer in a project that involves the complete automation of inbound and outbound logistics and interfacing with various carriers

Confidential

Programmer Analyst, Enterprise Application Integration

Responsibilities:

• Integrating ERP and other applications at Merck, one of the top 7 pharmaceutical companies in the world. Involved in complete end to end development of applications Design, Development, Testing and Deployment . The applications were used to manage the critical Order Management process for my client.
• Understanding functional requirements and translate them into technical specifications after studying the technical feasibility of implementing the solution using middleware.
• Acted as the single point of contact between the off-shore development team and the onsite delivery manager, responsible for quality and on-time delivery.
• Built proficiency in TIBCO Business Works, SOA concepts, Enterprise Messaging Services, XML and Oracle Database through working on two major projects

Achievements:

• Developed an Order Management System by integrating the flow of Purchase Order, Request for Quotation, Quotation and Invoice between internal SAP application and the external vendor application through the use of middleware
• Received Star Performer Award for Increasing Revenue for the company by developing Proof-of-Concept for integration, convincing client of relative advantages of integration and integrating all client's applications with TIBCO Middleware system
• Built excellent understanding of project dynamics through working on two complete EAI/ SOA project implementation
• Nominated to attend various trainings and trained my team on the same