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Delivery Manager/technical Architect Resume

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FloridA

SUMMARY

  • 9 years of progressive experience in Design, Development, Testing and Production support of Mainframe applications
  • Currently managing the delivery of various projects for Confidential ’s North America Payroll Operations.
  • Domain experience in the field of credit/debit card system, Mortgage Loans and US Payroll applications
  • Strong Technical knowledge of Batch and Online application programming using COBOL, CICS, VSAM and JCL under MVS Operating System.
  • Strong experience is end - to-end delivery management for the project from requirements to implementation ensuring SLA adherence.
  • Strong Project Management skills including cost management, quality management, risk management, resource management etc.
  • Successfully executed data conversion/migration projects, Production Support and Maintenance projects on Mainframes Technologies.
  • Followed most of the ISO, CMM (Level-5), and CMM (I) processes through out the life cycle of the project.
  • Quality center, Clear Quest experience for SIT & UAT monitoring which includes updating SIT and UAT scripts execution, defect logging and follow-up.
  • Enthusiastic in reaching out to various companywide initiatives including but not limited to Technical and Management workshops,, recruitment etc.
  • Project Delivery Management, Strategy Planning, Process Enhancements, Business Management.
  • Leading, mentoring, coaching, monitoring team members to ensure efficiency in product knowledge, operations & meeting of individual & group targets.
  • Expertise in Mainframe Application Development, Production Support (COBOL, JCL, DB2, VSAM, IDMS, CICS)
  • Credit Cards, Loans, US Payroll Domain expertise
  • VisionPlus product experience, with strong expertise in Account receivables, General Leader, Merchant banking, Transaction Management modules.

TECHNICAL SKILLS

Operating Systems: DOS, MVS, OS/390, z-OS, Unix

Languages: COBOL, JCL

Databases: DB2, IDMS, VSAM, and MS-ACCESS

Online processing: CICS, ADSO

Files processing: File Aid, SPUFI

Debugging Tools: Expeditor, Abend-Aid, Dump master

Testing Tools: Mercury Quality Centre, Kintana, Support central, Test director, Macro s

Data transfer: FTP, SFTP Connect direct(C D), NDM

Version Controller: ChangeMan, SIMS, Visual source safe

Job Scheduler: CA-7, Control-M

Reporting: Easytrieve, File-Aid.

Other Tools: TSO/ISPF, QMF, SPUFI, SYNCSORT, DFSORT, RMDS

Microsoft Products: Microsoft Office Suite, MS VISIO, Microsoft Project Plan

Mailing Systems: Lotus Notes, MS Outlook

Credit/Debit processing: VisionPLUS

Other Tools: Dispatch, CICS, TSO/ISPF, VISIO, RMDS

Project management tools: Kintana, VSS, QMS, MS Project

PROFESSIONAL EXPERIENCE

Confidential, Florida

Delivery Manager/Technical Architect

Responsibilities:

  • Single point of Contact for all delivery and Program related activities
  • Account Opener for this project and built the entire team.
  • Successful completion of KT & Instrumental in converting delivery from “high-risk situation” to “success story” & further growth.
  • Overall responsibility of planning and execution of the Program
  • 1st Level Escalation for Confidential Corporate IT Managers of individual CoEs
  • Ensures compliance to Confidential Processes, Security, Procedures, and Reviews etc.
  • Defining the project scope and deliverables with Confidential Analysts. Manage the entire Project / Support plan and avoid conflicts.
  • SME for Key accounting modules and payroll application.
  • Translates business requirements into functional requirements
  • Work closely with Confidential Functional team for getting the approval/signoff for design/component changes
  • Works closely with Offshore PM to identify process/program improvements to the existing applications.
  • Reporting of Program Level SLAs & Productivity
  • Provide weekly status reports to Confidential
  • Resolving application related queries from offshore team
  • Joint reviewing of project schedules and deliverables with Engagement Lead.
  • Participating in project reviews and weekly meetings
  • Review of Deliverables
  • Participates in Technical development as and when needed.
  • Ensure adequate staffing
  • Offshore Ramp up, on-boarding
  • RTS and base support Activities
  • Collate data for metrics and presentation of metrics to management team.

Environment: Mainframes - Cobol, JCL, VSAM, IDMS

Confidential

Project Leader / Technical Leader

Responsibilities:

  • Delivery Management of the entire program including preparing feasible Development schedules based on Business priorities, Testing strategy, Project Risk Management and Mitigation strategy, Implementation Planning and Execution.
  • Managing the offshore development team involved in developing Functional solution and it’s build. The team at peak had 4 Onsite Senior Business Analysts and up to 35 Offshore resources.
  • Coordination with 3rd party Client vendors to complete QA & UAT.
  • Conducting design walkthrough and sign off meetings
  • Preparing traceability matrix from Business req thru UAT test cases
  • Design and conduct the s on usage of new functionalities to end users and various business groups
  • Working with testing teams to ensure the correctness and completeness of test cases and defects
  • Monitoring and tracking of overall Project phases
  • Identifying Functional gaps between ALS and Vision Plus and providing Functional and Technical design for the gaps in Vision Plus.
  • Providing Migration and Conversion strategy for the program.
  • Provide pre-sales support by providing technical estimations and costing for other engagements.
  • Vision Plus SME
  • Providing, review and sign off Architecture/design for all Vision Plus projects.
  • Providing technical guidance to the VisionPLUS team in resolving project issues.
  • Coding, Unit testing and UAT Support and Supporting the Implementation activities
  • Peer reviews, Mentoring and conducting sessions
  • Providing solutions to the complex functions, wherein he worked on critical areas of VisionPLUS like Pre payments, Overpayments, Late fee enhancements, Payment hierarchy, Payoff quotes, multiple addresses, Maturity dates extensions, ACH functionalities

Environment: Mainframes, VisionPLUS 8.12

Confidential

Production Support Analyst

Responsibilities:

  • Requirement gathering, Analysis, Design, Development, Testing, Implementation and offshore co-ordination.
  • Provided fixes to a number of Pre-Production related issues of different Severity / Priorities and completed many Work Requests as per requirement.
  • Coding of Batch Programs, Compiling and testing of Programs
  • Working on various CR (Change requests) which include all phases of the project life cycle - Analysis, Coding, Unit Testing and System Testing.
  • Preparation of Test Scripts and Test Data
  • Ran test batches and resolved abends of all types
  • Source code management through ChangeMan.
  • Handled Control Record changes in the test
  • Batch Monitoring, and Providing Temporary and Permanent fixes for the batch abends
  • Preparing and maintaining Abend logs
  • Escalation Management
  • Also involved in Fine-tuning the batch.
  • Coordinating with businesses and 3rd parties

Environment: MVS, Mainframes, VisionPLUS 8.12

Confidential

Technical Leader

Responsibilities:

  • Estimations, Task allocations, Analysis, Conducting Peer Reviews and maintaining various project related documents such as Work tracker, Review log, query log, Status reports, and Defect logs.
  • Providing Tech solutions from the signed off Functional solution documents
  • Coding, Unit testing and UAT Support and Supporting the Implementation activities
  • Peer reviews, Mentoring and conducting sessions.
  • Design walkthroughs with Business teams
  • He has worked on the below list of projects as a part of this engagement
  • Master card compliance 6.1
  • LTS Letter variables
  • Late fee calculations
  • Automation of ASHI note

Environment: MVS, Mainframes, VisionPLUS 2.5

Confidential

Senior Systems analyst

Responsibilities:

  • Prepare the test environment required to test the 8.17g2005 release before general release scheduled for January 2005
  • Set up Vision PLUS® software and object code using Change man.
  • Set up the CICS region with assistance from CSC - the necessary entries to be made would be provided to Confidential who will in-turn coordinate with CSC to get the needful done
  • Set up standard files using the sample provided by Confidential
  • Set up the standard batch (Jcl) using the UK Vision PLUS schedule provided by Confidential .
  • Prepare the test environment required to test 8.17g+1 releases
  • Execute batch runs in the region to facilitate user testing
  • Coordinating with various Confidential Money sites across globe.
  • JCL/PROC/CTL Card naming convention changes and verification and schedule changes
  • Analysis of source data identifying conversion requirements
  • Preparing delete define jobs
  • Conversion of files
  • Modify Control parameters & Copy data from existing region
  • Verify online screens
  • Batch execution
  • Define packages and load base code in Change man Library
  • Stage, Recompile, Audit and Promote Load modules.
  • Analyzing and fixing the bugs raised by testing team.

Environment: MVS, Mainframes, VisionPLUS 8.17

Confidential

Analyst Programmer

Responsibilities:

  • Provided Full Life Cycle Analysis Design, Development, Maintenance enhancements and Production Support for projects under Consumer finance.
  • Gather requirements from user meetings, Create Analysis & Design documents.
  • Coding the changes and testing the code
  • Deliver the projects with adherence to the SLA process.
  • Production support - On call rotation supporting the application 24/7.
  • Analysis and resolution of Online and Batch abends.
  • Requirement gathering, Analysis, Design, Development, Testing, Implementation and offshore co-ordination.
  • Develop programs to create new reports and screens, modified programs to enhance the reports and screens.
  • JCL standardization for Vision Plus Implementation.
  • Coding of Batch Programs, Compiling and testing of Programs
  • Provided fixes to a number of Pre-Production related issues of different Severity / Priorities and completed many Work Requests as per requirement.
  • Coded programs using COBOL, CICS, VSAM and JCL.
  • Ran test batches and resolved abends of all types
  • Source code management thru ChangeMan.
  • Handled Control Record changes in the test regions.
  • Conversant with the communication processes with CSC in terms of Problem Requests/Change Requests.
  • File layouts
  • Batch programs related to Files
  • Common Screens (Maps) and Online programs
  • Non-Monetary Programs
  • Report Generation (Daily, User and Optional)
  • Scheduling jobs for the run in the scheduler (CONTROL M)
  • Running batches
  • Fixing of bugs raised during batch execution

Environment: MVS, Mainframes, VisionPLUS 8.17

Confidential

Senior Programmer

Responsibilities:

  • Understanding the requirement.
  • Analyzing the impact of a requirement across the components
  • Coding, Unit testing and preparing Unit test scripts
  • Providing support to the UAT
  • Using the Customer statement formatter (CSF) tool for preparing Inserts and conditions for triggering letters and statements to the new people of the team.

Environment: MVS, Mainframes, VisionPLUS 8.12

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