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Technical Manager Resume

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SUMMARY

  • Over 10 years of experience in all aspects of the software development life cycle process including design, development, Testing, and support of software solutions for complex business needs on Mainframe Platform across across Credit Cards, Mortgages and Payroll Accounting domains in an Onsite - Offshore based delivery model.
  • Outstanding Knowledge and hands-on with online programs & CICS screens, CA7 and batch Processing COBOL, JCL, VSAM, DB2.
  • Skilled at Mainframe utilities and tools like Endevor, Changeman, Infoman, Service center, CA7, Expeditor, File AID, Sync sort, ICETOOL and other IBM utilities for Application Development, System Maintenance and Trouble Shooting.
  • Well versed in creating Technical specifications for Mainframe
  • Developed Multiple addresses, Account recon, Pre payments and Monetization modules.
  • Efficient Developer, Team Leader, Project Leader, Onsite Coordinator for different size of Teams and highly productive working remotely on projects and telecommuting.
  • Avid self-starter, quick learner with strong analytical and problem solving skills, capable of working on New Technologies under minimal supervision.
  • Strong commitment to deliver quality applications within aggressive project timelines as individual contributor, committed team player with excellent communication skills using Presentation Tools MS-Visio, MS Power Point, MS-Word, MS-Excel.

TECHNICAL SKILLS

Operating Systems: DOS, MVS, OS/390, z-OS, Unix

Languages: COBOL, JCL, Easytrieve

Databases: DB2, IDMS, and MS-ACCESS

Online processing: CICS, ADSO

Files processing: File Aid, SPUFI, VSAM

Debugging Tools: Expeditor, Abend-Aid, Dump master

Testing Tools: Mercury Quality Centre, Kintana, Support central, Test director

Data transfer: FTP, SFTP Connect direct(C D), NDM

Version Controller: Change Man, SIMS, Visual source safe

Job Scheduler: CA-7, Control-M, Autosys

Other Tools: TSO/ISPF, QMF, SPUFI, SYNCSORT, DFSORT, RMDS

Microsoft Products: Microsoft Office Suite, MS VISIO, Microsoft Project Plan

Mailing Systems: Lotus Notes, MS Outlook

Credit/Debit processing: VisionPLUS

Other Tools: RMDS, Test Director

PROFESSIONAL EXPERIENCE

Confidential

Technical Manager

Responsibilities:

  • Defining the project scope and deliverables with GE Analysts. Manage the entire Project / Support plan and avoid conflicts.
  • Verifying that all the interfaces and application software function in accordance with the Functional Specifications, Business Requirements and all approved Change requests.
  • Translates business requirements into functional requirements, and works closely with Functional users, Quality Assurance teams to come up with test plans and strategies.
  • Work closely with GE Functional team for getting the approval/signoff for design and test changes
  • Resolving application related queries from offshore team
  • Participating in project reviews and weekly meetings
  • Provide 1ST Level Production support for Mainframe applications
  • Understand, troubleshoot and analyze software issues
  • Maintain complex COBOL, IDMS Programs
  • Support RTS Tickets and provide technical solutions / designs for various business needs
  • Monitor Production Batch runs and resolve abends as needed
  • Schedule special jobs / runs based on Business needs.
  • Technical Leader for complex projects SSN Mitigation and Account Recon

Environment: Mainframes - Cobol, JCL, VSAM, IDMSClient Server - Java, ASP.NET, Power Builder, PL SQL, Autosys

Confidential

Project Manager

Responsibilities:

  • Identifying Functional gaps between ALS and Vision Plus and providing Functional and Technical design for the gaps in Vision Plus.
  • Providing Migration and Conversion strategy for the program.
  • Providing, review and sign off Architecture/design for all Vision Plus projects.
  • Providing technical guidance to the VisionPLUS team in resolving project issues.
  • Coding, Unit testing and UAT Support and Supporting the Implementation activities
  • Peer reviews, Mentoring and conducting sessions
  • Providing solutions to the complex functions, wherein i worked on critical areas of VisionPLUS like Pre payments, Overpayments, Late fee enhancements, Payment hierarchy, Payoff quotes, multiple addresses, Maturity dates extensions, ACH functionalities.
  • Served as a System / Programmer Analyst in support of the ALS Migration
  • Served as architect and developer for Late fee enhancement effort, which in turn implemented to customers based out of Texas due to Hurricane.
  • Conducted unit, system, acceptance and regression testing for all changes made to claims processing. Developed CICS on line processing including all map definitions.
  • Designed test cases and ensured that the test cases are fully documented, test all aspects of the required subsystem functionality in environment.
  • Responsible for moving changed COBOL programs from test to a production environment using Librarian or Change Management Software, timely project updates.
  • Provide estimates, develop task schedules and meet defined task schedules.
  • Used Infoman, Endevor for maintaining version of the program, REXX for repeating functionality, Service center for Maintaining IR, Intertest and VIASOFT for debugging programs and IBM utilities like SYNC SORT, FileAid, IEBGENER, IDCAMS for customizing according to client requirements.

Environment: Mainframes, VisionPLUS 8.12, Web Interface, IVR

Confidential

Production Support Analyst

Responsibilities:

  • Requirement gathering, Analysis, Design, Development, Testing, Implementation and offshore co-ordination.
  • Provided fixes to a number of Pre-Production related issues of different Severity / Priorities and completed many Work Requests as per requirement.
  • Coding of Batch Programs, Compiling and testing of Programs
  • Working on various CR (Change requests) which include all phases of the project life cycle - Analysis, Coding, Unit Testing and System Testing.
  • Preparation of Test Scripts and Test Data
  • Ran test batches and resolved abends of all types
  • Source code management through ChangeMan.
  • Handled Control Record changes in the test
  • Batch Monitoring, and Providing Temporary and Permanent fixes for the batch abends
  • Preparing and maintaining Abend logs
  • Escalation Management
  • Also involved in Fine-tuning the batch.
  • Coordinating with businesses and 3rd parties

Environment: MVS, Mainframes, VisionPLUS 8.12

Confidential

Technical Leader

Responsibilities:

  • Estimations, Task allocations, Analysis, Conducting Peer Reviews and maintaining various project related documents such as Work tracker, Review log, query log, Status reports, and Defect logs.
  • Providing Tech solutions from the signed off Functional solution documents
  • Coding, Unit testing and UAT Support and Supporting the Implementation activities
  • Peer reviews, Mentoring and conducting sessions.
  • Design walkthroughs with Business teams worked on the below list of projects as a part of this engagement
  • Master card compliance 6.1
  • LTS Letter variables
  • Late fee calculations
  • Automation of ASHI note

Environment: MVS, Mainframes, VisionPLUS 2.5

Confidential

Senior Systems analyst

Responsibilities:

  • JCL/PROC/CTL Card naming convention changes and verification and schedule changes
  • Analysis of source data identifying conversion requirements
  • Preparing delete define jobs
  • Conversion of files
  • Modify Control parameters & Copy data from existing region
  • Verify online screens
  • Batch execution
  • Define packages and load base code in Change man Library
  • Stage, Recompile, Audit and Promote Load modules.
  • Analyzing and fixing the bugs raised by testing team.

Environment: MVS, Mainframes, VisionPLUS 8.17

Confidential

Analyst Programmer

Responsibilities:

  • Provided Full Life Cycle Analysis Design, Development, Maintenance enhancements and Production Support for projects under Consumer finance.
  • Gather requirements from user meetings, Create Analysis & Design documents.
  • Coding the changes and testing the code
  • Deliver the projects with adherence to the SLA process.
  • Production support - On call rotation supporting the application 24/7.
  • Analysis and resolution of Online and Batch abends.
  • Requirement gathering, Analysis, Design, Development, Testing, Implementation and offshore co-ordination.
  • Develop programs to create new reports and screens, modified programs to enhance the reports and screens.
  • JCL standardization for Vision Plus Implementation.
  • Coding of Batch Programs, Compiling and testing of Programs
  • Provided fixes to a number of Pre-Production related issues of different Severity / Priorities and completed many Work Requests as per requirement.
  • Coded programs using COBOL, CICS, VSAM and JCL.
  • Ran test batches and resolved abends of all types
  • Source code management thru ChangeMan.
  • Handled Control Record changes in the test regions.
  • Conversant with the communication processes with CSC in terms of Problem Requests/Change Requests.I was involved mostly in Managing CMS Common components, which are very crucial to project. Common components include various Vision Plus related components such as
  • File layouts
  • Batch programs related to Files
  • Common Screens (Maps) and Online programs
  • Non-Monetary Programs
  • Report Generation (Daily, User and Optional)
  • Scheduling jobs for the run in the scheduler (CONTROL M)
  • Running batches
  • Fixing of bugs raised during batch execution

Environment: MVS, Mainframes, VisionPLUS 8.17

Confidential

Senior Programmer

Responsibilities:

  • Understanding the requirement.
  • Analyzing the impact of a requirement across the components
  • Coding, Unit testing and preparing Unit test scripts
  • Providing support to the UAT
  • Using the Customer statement formatter (CSF) tool for preparing Inserts and conditions for triggering letters and statements to the new people of the team.

Environment: MVS, Mainframes, VisionPLUS 8.12

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