PROFESSIONAL SUMMARY

An Information Systems professional with 20 years of experience in Information Technology project Management and delivery. A strategic planner and facilitator, experienced in organizing and directing the product and process development, motivating people toward achieving the goals of the corporation through the use of Project Management, Resource Planning, Staff Development, interpersonal and communication skills. A professional dedicated to quality, effectiveness and customer service excellence.

BACKGROUND EXPERIENCE

• Business Process Improvement: Created the PGBA internal processes for the successful remediation and tracking of the Defense Information Systems Agency DISA Information Assurance Vulnerability Management IAVM program providing guidance and oversight to ensure program maturity and compliance. Implemented the process changes from the DoD Information Assurance Certification and Accreditation Process DIACAP to the Department of Defense Information Assurance Risk Management Framework DIARMF with guidance from National Institute of Standards and Technology NIST SP800-37.
• Training and Developing: Served as a key consultant and primary instructor for a six month college accredited in-house Project Management curriculum that standardized Project Management practices and disciplines. Created and instructed three day seminars on Project Management. Contract Instructor for ESI international for several IT and Systems Integration Project Management Courses. Online Instructor of Advanced Microsoft Project for Confidential
• Resource Management: Directed quarterly security updates to over 400 servers and 3000 workstations ensuring little to no impact on business or Service Level agreements within finite timeframes as dictated by security risk levels utilizing multiple departmental and cross-functional resources. Managed multiple concurrent technology refresh projects including Windows XP to Windows 7 for 3000 workstations ensuring all application compatibility utilizing multiple departmental and cross-functional resources.
• Software Development Lifecycle SDLC/Waterfall: Managed multiple application development and application modification projects using waterfall and RAD SDLC. Managed web applications development projects using iterative and prototyping methodologies.
• IT Leadership: Managed multiple teams on concurrent application development, application modification and technology refresh projects. Convinced 50 IKON IT subsidiary presidents to place all large projects under the direction of the parent company's Project Management Office, ensuring consistent standards, the cross-boundary use of best practices methodologies. Result: Higher levels of income through enabling each organization to concentrate on generating new business. Created and administered Project Management Methodologies and developed and managed the Project Managers within the company's Technology Services Division including interviewing for staff, fiscal budgets, personnel reviews and PMO strategic planning. Result: In fiscal year 1997, produced the highest level of profits of any of the company's business groups.
• Workflow Design and Implementation: Created and implemented the PGBA internal workflow and processes for the successful remediation and tracking of the Defense Information Systems Agency DISA Information Assurance Vulnerability Management IAVM program providing guidance and oversight to ensure program maturity and compliance.
• Business Case Analysis: Analyzed assigned security updates for over 400 servers and 3000 workstations to ensure little to no impact on business or Service Level agreements. Spearheaded the creation and implementation of the business application and systems infrastructure for a new Bell South subsidiary. Result: Provided an optimum level of system availability, maintainability, and customer satisfaction. Managed a data center move including environment, infrastructure and security for a mobile communications company.
• JAD Sessions: Held JAD sessions with users, buyers, suppliers, business management along with foreign and domestic application developers to ensure complete capture of requirements and strategy impacts for fraud reduction for a major amusement park.
• MS Office: Advanced experience in Microsoft Office products including MS Project, and Visio. Online Instructor of Basic and Advanced Microsoft Project curriculum for Western Carolina University.

PROFESSIONAL EXPERIENCE

Confidential

• Responsible for implementing internal and government mandated projects in the healthcare insurance industry.
• Project Management process improvement committee member for CMMI certification.
• Wrote the Draft copy of the PGBA Systems Security Plan in accordance with the National Institute of Standards and Technology NIST Special Publication SP800-53.
• Managed multi-year, multi-million dollar application development project involving cross-functional and multi-vendor resources.
• Creating Internal Auditing processes for PGBA Self assessment validation including records and/or artifacts to substantiate compliance activities in accordance with NIST SP800-53A.
• Managed multiple concurrent technology refresh projects including Windows XP to Windows 7 for 3000 workstations ensuring all application compatibility utilizing multiple departmental and cross-functional resources.
• Created the PGBA internal processes for the successful remediation and tracking of the Defense Information Systems Agency DISA Information Assurance Vulnerability Management IAVM program providing guidance and oversight to ensure program maturity and compliance.
• Managed multiple application development and application modification projects using waterfall and RAD SDLC within a CMMI Level III certified organization including the writing of the scope/design and implementation documentation.
• Analyzed and managed security updates for over 400 servers and 3000 workstations to ensure minimal impact on business or Service Level agreements utilizing cross-functional resources.
• Tracking labor expenditures, where available, to monitor cost of security compliance.

Confidential Fire and Mold Remediation Technician

Responsible for assessing a disaster situation and developing a strategy for effective remediation with the constraint of further damage to structure and contents avoidance.

Confidential Chief Project Officer

Lead all new WEB software initiatives, from creating the overall scope of the project to organizing the details for implementation, quality control, delivery and operational processes and procedures.