SUMMARY:

• Senior Technical Program Manager with a Sixteen years of successful launching, directing and managing of large scale programs in a firm by performing management functions such as, planning, scheduling, organizing, and tracking processes, ensuring the feasibility of each project
• Involved actively and managed all phases of the SDLC such as requirements analysis, design, development, testing, implementation and deployment.
• 13 years of experience in Mortgage, Capital Markets, Retail Financial Services, Investment Banking, Investor Services, private banking & Supply Chain experience with global clients.
• Eight years of hands - on application development and production support.
• Gained experience in managing and implementing strategic, large-scale technical projects using structured project management methodologies.
• Good experience in building small and large scale Development and Production support teams and leading the same. Well versed in execution using Agile, Agile/Scrum, Iterative, Spiral and waterfall methodology.

TECHNICAL SKILLS:

Operating System: UNIX/SunOS, Windows 7/10

Programming Languages: Java, XML, SQL, ASP, .Net

Database: Oracle 11g/10g, MS-SQL Server 11.0, MS Access, MySQL

Tools: Visual Studio 2013, Ant, log4j, Toad, JBuilder, Eclipse, JBOSS, Microsoft Visual SourceSafe, PVCS, Perforce, Microsoft Project 2000, WSAD, Informatica, Clarity, Remedy, TFS

Distributed Computing: J2EE, Struts 2, Hibernate 2, EJB, Oracle WebLogic 10.3, WebSphere 5.1, Web Services, JDBC, XML

Developing Environments: JDK 6.0 (Eclipse, WSAD, JBuilder X, Symantec Café), Ant, JUnit, PVCS, ClearCase, Visual SourceSafe, CVS, Perforce, Clear Quest, QuickBuild

Design Tools: Rational Rose, Visio

Application Servers: J2EE, Struts 2, Hibernate 4, EJB, WebLogic 9.2, WebSphere 8.0, Web Services, XML

Internet Environments: Spring Framework 2.0, CSS, DHTML, JavaScript, JQuery

PROFESSIONAL EXPERIENCE:

Confidential

Senior Program Manager

Responsibilities:

• Bridged gap between customer expectations and engineering decisions by communicating effectively with both.
• Improved product experience by collaborating with engineering to develop fixes requested by customers in the most cost effective manner.
• Reported out on health of product and team performance against established service level agreements at monthly upper management reviews.
• Effectively partnered with teams to meet and surpass service level agreements
• Oversee multiple projects across all phases of development.
• Involved in recruitment, team building and mentoring
• Maintained attention to detail and follow up which resulted in on time deliveries

Environment: Windows 10, Word, PowerPoint, Excel, Microsoft Project, Microsoft Visio, TFS, SharePoint

Confidential, Irvine, CA

Program Manager

Responsibilities:

• As a Program manager, was responsible for client relationship management for Middleware Engineering Project teams Confidential .
• Established effective and ongoing client communications
• Ensured all necessary project resources are available
• Defined and negotiated service level agreements for the managed services SOWs.
• Coordinated with management on more complex projects.
• Responsible for capacity planning, budget management, process improvement, release management, and management of vendor relationships within the Middleware Engineering group
• Analyzed the projects and made efficiency recommendations
• Act as single-point of contact for all Transition, relationship administrative and finance aspects.

Environment: Microsoft Project, Microsoft Visio, Reporting, Visual Studio 2010, ASP.NET, Sharepoint, ClearCase, Clear Quest, QuickBuild, Perforce

Confidential, Torrance, CA

Program Manager

Responsibilities:

• Understanding requirements and providing feasible security solutions with the consultation of TBG Architect and Enterprise Architect.
• Responsible for capacity planning, budget management, process improvement, release management, and management of vendor relationships within the Middleware Engineering group
• Understanding and responding to client's priority needs for service & providing emergency support, fixing emergency bugs and solutions whenever required.
• Coordination with client, Enterprise Architect, Enterprise Services and Development team
• Preparing Microsoft Project Plan.
• Act as single-point of contact for all Transition, relationship administrative and finance aspects.
• Assign tasks to all the Development Team

Environment: SiteMinder, Novell Directory, Java

Confidential, Irvine, CA

Project Manager

Responsibilities:

• Designed and developed J2EE/Java based framework for HLT which improved maintainability, security and performance.
• Involved in different phases project life cycle including design, development, testing, production rollout, user training and on-boarding activities
• Also played an effective role in submission of proposals, create Statement of Work, generate monthly forecast, Invoices
• The team size at peak was 25+ onsite and 65+ offshore.
• Designed data model for SLiM Interface tool
• Resource Planning, Project Tracking, Risk Management, Change Management and Delivery Innovation
• Performed application design and reviews for numerous projects, building architecture design documents from business requirements, and overseeing the development, code quality, and security of the application throughout the project life-cycle.
• Designing for services using Rational Rose tool
• Review the Functional specifications, Design documents, Manual and Automation Test Strategy, Test Plans, Execution plans, Test Result Summary prior to the Release process, maintain incident resolution documentation to allow for quick resolution of future issues
• Developed ant script for new modules to be included in EAR.
• Perform problem management activities to include root cause analysis for issues.

Environment: Java, JSP, Spring, Hibernate, Oracle 10g, UNIX, Websphere, Weblogic

Confidential, Irvine, CA

Team Lead

Responsibilities:

• Tech Lead involved in design and development activities of offshore and onsite ETL projects.
• Involved in different phases project life cycle including design, development, testing, production rollout, user training and on-boarding activities
• Discussion with Business and technical team for requirement analysis and architecting the application.
• Prepared monthly metrics report and weekly status report.
• Responsible for design and development of Web services using JMS and MQ.
• Set up a meeting to resolve the technical/architecture issues with project team.
• Perform problem management activities to include root cause analysis for issues.
• Involved in Debugging, Maintenance, and adding new Features to the existing system.
• Created SQL procedures to store the history population.
• Analysis of requirements/enhancements which we get through BNT’s (business need tool).
• Supporting, handling and resolving the user requests and remedy tickets.
• Created change management request (CR’s) for code migration/emergency bug fixes to production.
• Written and maintain systems/technical documentation for these projects
• Maintain incident resolution documentation to allow for quick resolution of future issues
• Performed level 3 supports.

Environment: Java, JSP, Spring, Hibernate, Oracle 10g, UNIX, Websphere, Weblogic, JMS, MQ, XML

Confidential

Sr Developer

Responsibilities:

• Responsibility includes requirement gathering, development of framework, coordinating with business users.
• Support high volume transactions in the Trust Operations of ITS Asia
• To build a robust and scalable solution for the operations of different trust types of ITS locations in Asia Pacific region
• Support multiple users, multiple countries environment and be location independent
• Provide multiple customers & multiple trusts input and workflow management enhance the access control mechanism by using the corporate authorization and authentication solutions
• To comply with Firm’s Technology Architecture

Environment: Java, JSP, Oracle 9i, UNIX, Websphere

Confidential

Developer

Responsibilities:

• Understanding Yodlee Framework
• Responsibility includes coding, unit testing, coordinating with team lead and team members.
• Develop Chase Home Finance module
• Maintain coding standards
• Working on enhancement for GUI and co-coordinating with other teams
• Creating UML based design document
• Database Design

Environment: Java, JSP, EJB, Oracle 9i, UNIX, Weblogic