CAREER PROFILE

Operations Management / Consulting

Project Management / Communications / Professional Development-Training / HR Consulting

A highly productive and results-focused professional with extensive experience and a proven record of success in operations, program and project management communications in multiple media formats professional training development and delivery and human resource/employee relations consulting. Experienced and successful in marketing services to government agencies, agency consultants and corporations over career lifetime. Accomplished in budgeting processes and adherence, having managed program budgets up to 750,000. A published and accomplished writer. Has worked on a project/program basis as a consultant/ contractor/ employee as contracted with overlapping work assignments.

PROJECT MANAGEMENT EXPERIENCE

Extensive experience managing and fulfilling a variety of projects and project staff for both clients and within employment positions. Managed multiple projects concurrently. Experience includes determining strategic and tactical plans for project fulfillment tracking and managing project components, timelines and budgets and proactively addressing project problems and finding operational solutions. Projects covered a range of project subjects requiring rapid development of subject-matter expertise that included security human resources communications and operations work process for a variety of industries.

PROFESSIONAL EXPERIENCE / CONTRACT ASSIGNMENTS

Confidential

COMMUNICATIONS AND ORGANIZATIONAL CONSULTANT /

PROFESSIONAL DEVELOPMENT AND TRAINING / HR MANAGEMENT

Founded and operates consulting business specializing in strategic and tactical communication projects and products organizational training program development and delivery organizational management and human resource problem solving. Assignments include assessments and problem-solving management level coaching and training human resource department policy, procedure and systems design, development, and implementation recruitment and both individual and group outplacement services. Major projects and contracts include, but are not limited to the following:

Confidential

Grants Manager/Writer. Responsible for identifying potential grant funding sources for the organizations projects and activities writing grant applications and preparing and submitting grant reports as required by granting sources. Conducts research, creates grant application strategies and maintains extensive records on grant submissions and requirements. Responsible for generating a grants revenue budget of 750,000 annually.

Confidential

Training Developer, Curriculum Writer and Trainer. Confidential contracted as part of a team of external and internal trainers for diversity training initiative, covering all employees of the Executive Branch of the state of Iowa. In February 2010, status changed from 708 contractor to Targeted Small Business TSB vendor through The Rogers Resource, Inc., listed above. Developed training programs, wrote curriculum and delivered training in both classroom and Webinar environments. Programs ranged from two hour to all day workshop sessions. Facilitated team-building and conflict resolution sessions within state government agencies. Provided contract program development and delivery, creating a webinar series for management in employee relations and management areas. Also delivered established classroom programs to employees and managers of the state of Iowa as assigned. Conducted strategic planning sessions with agency bureaus.

Confidential

Employee and Labor Relations and HR Compliance Consultant.

• Assignment concurrent with other listed projects. Began as10 hrs/wk, became 40 hrs/wk April 2008. Reported to Vice President, Employee and Labor Relations and HR Compliance and Manager, Employee Relations and HR Compliance. Researched, analyzed and created or revised company HR Policy in response to new legislation, regulation and company needs.
• Re-wrote the company code of business conduct to incorporate new requirements from holding company, Berkshire Hathaway, Inc, new legislation and other company requirements.
• Managed numerous projects concerning policy, administrative or operations process, and large document creation.
• Created, monitored and maintained project plans.
• Created department work process documents to formalize operational procedures.
• Researched, analyzed and incorporated regulatory requirements of 2008 Family and Medical Leave Act FMLA regulations into HR policy, procedures and administration practices.

Confidential

Consultant and Interim Chief Operating Officer/Executive Vice President.

• Assignment concurrent with other listed projects. Consulted and worked with business owner and management staff in organizational change and infrastructure development for the purpose of readying the organization for growth through franchising. Created company human resource policy, forms, job descriptions and other infra-structure documents for use across franchises.
• Confidential Program Director. Responsible for start-up through full operations of this Warren County employment services and training organization, funded through grants and donations from Warren County DCAT, Warren County Philanthropic Partnership and private organizations. The program provided Job Search, Job Retention, Parenting Classes and a Job Search Resource Center for clients referred by a variety of Warren and Madison County public and private agencies. State funds sourcing ended. Position eliminated. Responsible for full start-up and on-going operations.
• Wrote grant applications resulting in program funding.
• Monitored and applied grant requirements to proper expenditures and use of funding.
• Developed relationships with public and private social service organizations for referral development.
• Worked with funding and oversight boards in providing operational reporting.
• Wrote volunteer handbook, job descriptions and operational process. Managed payroll administration.
• Responsible for obtaining curriculum and curriculum rights for training programs.
• Hired and supervised program class instructors. Managed volunteer and employee staffing and scheduling.

Confidential

Consulted and worked with SES and GS-15-level manager on project to determine DHS preparedness and capability to respond to medical emergencies. Conducted a qualitative study of all DHS medical preparedness-related divisions and units. Performed analysis and delivered conclusions in 60-page report. As a result of the study and report, the Office of Health Affairs and Chief Medical Officer, Assistant Secretary department and position were created and appointed by the President of the United States within six months of the report.

Confidential

• Establishing Organizational Framework and Development. Assignment concurrent with other listed projects. Consulted with company investors, CEO and President, and senior managers in the formalization and implementation of the company's organizational framework and re-alignment of the personnel structure of the company.
• Confidential and worked with SES and GS-15 level managers on two projects for the Office of Security and Emergency Preparedness OSEP , under the Office of the Director OD of CDC.
• Corporate Culture Study: Conducted corporate culture study of organizational attitudes towards the OSEP division activities, policies, and effectiveness. A qualitative study was conducted with all then twelve Centers that comprised CDC in 2003.
• OSEP Performance Plans Creation: Worked in conjunction with Battelle team leader, consulting with SES, GS-15, and other management levels in the creation of individual performance plans cascading from CDC's strategic plan for OSEP-related functions.

Confidential

Assignment concurrent with other listed projects. Developed and wrote the organization's communication plan Designed and implemented operational and marketing plan for community ordinance passage to ban smoking in restaurants. Worked with community groups in organizing for ordinance passage. Wrote a variety of communication materials including direct mail pieces, press releases, reports and strategic plans.

Confidential

Conducted extensive management, operations, and human resource assessment and analysis with the company's six domestic operations and its international headquarters. Assessment resulted in a long-range strategic remediation plan and its implementation. Strategic plan was designed to maximize the company's utilization of staff and to recruit and retain difficult to acquire experts in the industry.

Confidential

• Interim Executive Director.
• Assignment concurrent with other listed projects. Managed Des Moines Symphony personnel, operations and projects during search for permanent Executive Director.
• Negotiated Musicians Union contract.
• Oversaw and implemented replacement of computer hardware and software during tenure.
• Reviewed and corrected regulatory omissions occurring within organization.
• Initiated public communications protocols and training for organization.

Confidential

• In-house project assignment as Vice President, Research and Operations. Assignment concurrent with other listed projects. Accepted long term consulting assignment with this international marketing and communications research company, conducting qualitative and quantitative language analysis in over 14 countries for Fortune 500 client companies. Served as in-house senior manager to rebuild the research division.
• Reported directly to the President of the company. Responsible for the management of the research department, consisting of project directors, research assistants, and analysts the operations department, comprised of field interviewers and transcriptionists and also held responsibility for both the human resource and security areas of the company. Managed over 70 of the company's professional level employees and nearly all part time staff.

Confidential

HUMAN RESOURCE CONSULTANT/ COMPANY EXECUTIVE VICE PRESIDENT. Served as corporate officer for this multi-faceted management and human resource consulting firm. Responsible for handling consulting assignments to a variety of businesses.

Confidential

• EXECUTIVE VICE PRESIDENT/ BOARD OF DIRECTORS SECRETARY-TREASURER. Responsible for all internal administrative operations of this insurance specialty, executive personnel search firm operating nationwide and in Canada. Handled recruitment assignments and supervised
• divisional recruiters and company administrative staff.