Infrastructure Project Manager Resume Profile
Chicago, IllinoiS
Summary of Core Experience and Qualifications
- Total 14 years experience in IT Infrastructure Design and Architecture, Implementation and Deployment
- Total 12 years Project Management of server, network and storage data center design, migration and documentation data center structured cabling, power consumption analysis and calculations diagramming, logical and physical drawings.
- Total 12 years Project Management experience for large, complex infrastructure and application projects creating the WBS, creating the bill of materials, scope of work and cost estimates. Projects handled are infrastructure implementation projects, Data Warehouse, DTL and BI projects, Portal and SharePoint implementation projects, Batch Job Scheduling projects.
- Total 12 years of Project Management utilizing the SDLC process methodology
- Total of more than 12 years experience in Incident and Service Management functions, responsibilities and processes experience working with and utilizing HP Peregrine, HP Service Desk/Service Manager, CA Service Desk and IBM Maximo Service Management and Help Desk application software including 3 years using HPSM 7.1x .
- Total of more than 12 years experience with Infrastructure Management and Monitoring, CMDB, IT Asset Management, ITIL processes and standards and BSM Business Services Management solutions
- Total of 12 years experience managing complex IT infrastructure projects including Data Center Services and Networking, Data Center Migration, Security and Access Management.
- Total 12 years experience in systems analysis, design, planning and roll-out of IT applications systems.
- Planning, specifying and design for data center system redundancy for 24x7, mission-critical operations using redundant data paths and cabling, redundant TCP/IP network switching, Layer 2/ Layer 3 Ethernet, redundant Fibre Channel SAN switching, redundant power supplies and redundant power sources designing based on absolutely no single point of failure, especially geared for Windows 2003-based Servers.
- Managed projects in the design, planning, installation, administration, maintenance and support of Backup and Recovery systems in heterogeneous environments.
- Proficient in organizational, presentation and communication skills.
- Experience in multi-cultural environments, multi-location and virtual teams.
Job Experience:
Confidential
Infrastructure Project Manager
Responsible for the creation and compilation of the build specifications of enterprise infrastructure for new builds, provisioning, change order/revision rebuilds, migration, modernization and decommissioning work management and coordination with and among application teams, end-user business teams, technical teams, deep-knowledge resource experts, business management and technical management mediation and conflict resolution proofing and fact-checking of the submitted and compiled data prior to build submission documentation and translation of business and application requirements into technical specifications, notations and provisioning notes consultation with subject-matter experts conducting meetings, JAD sessions, looking for and spotting gaps in the design and specifications double-checking, making modifications, updates and revisions of designs submitted by the enterprise architecture teams, making sure that the builds are complete, comprehensive, correct and build-ready prior to submission to build teams. Coordinating and directing design and build teams as to the design and build sequence, determining and probing as to whether all the required specifications, data, information and parameters are defined, created and documented making sure that all the information required for the build are complete, accurate, precise and correct. Managing the design and build schedules and deliverables, taking care to anticipate, mitigate and manage risks and obstacles.
Environment: Windows Servers, AIX Servers, ASG-Zena, Linux Servers, Solaris Servers, Websphere Application Servers, VMware ESX, SAN Storage, EMC Storage, TSM, HTTP Servers, DNS, TCP/IP, Provisioning, Clarity, MS Project, Firewalls, F5 Load Balancers, Infoblox, Reverse Proxy, Oracle Database, IBM DB2, MS SQL Server, Data Warehouse, Data Marts, Informatica, MQ Series, CA Service Desk, CA SiteMinder, ITIL, Change Management, CMDB, LANMAC, Data Center Migration, Failover, High-Availability, Clusters.
Confidential
Project Manager
Project lead for the support of application development, testing, release, deployment and delivery of core banking applications in preparation for Go Live production. Provide continuing support and assistance through production phase, batch job scheduling and maintenance. Participates in the release management process, tracking, installation and deployment of patches and upgrade packages Creation and validation of patches and package deployments in support of the testing, QAT, SIT and UAT testing processes. Conducting performance monitoring, systems management, incident management and problem escalation Providing project management support and team task oversight, project documentation, project planning and status reports, outage reports, systems availability scheduling and reporting.
Environment: Windows Servers, AIX Servers, Websphere Application Servers, HTTP Servers, VMware ESX, Temenos, Java Frameworks, Oracle Database, MQ Series, DNS, TCP/IP, BMC-Remedy, BMC Control-M, IBM Maximo, SAN Storage, EMC Storage, Failover, High-Availability, Clusters, Change Management, SharePoint, MS Project, JIRA, Clarity, ITIL, CMDB.
Confidential
Project Manager
Provide technical IT infrastructure training to incoming IT engineers, conduct workshops, role playing and guidance on the real world scenario of IT infrastructure consulting soft skills development the business organization how IT serves the business and how the business drives IT not the other way around how a project is managed, the project team composition, project team roles, examples of project implementation scenario. Web Application Development, Testing and Deployment.
Environment: Windows Servers, Linux Servers, HTTP Servers, GlassFish, Apache, DNS, Groovy on Grails, Java Framework, J2EE, HTML, CSS,
Confidential
Infrastructure Implementation Engineer/Project Manager
As a member of the Midrange Design and Build MRDB team, I am responsible for the management, design, build, delivery and deployment of the Bank's global infrastructure, most specifically, but not limited to, UNIX midrange servers, Windows Server infrastructure specify network connectivity, DNS registrations, specify and design SAN and NAS Storage requirements specify and implement DMZ deployments, IP Load Balancing deployments, manage build and support resources effect change orders for upgrades and miscellaneous changes in accordance with ITIL standards create CI and CI relationships for newly-built servers manage QA process prior to turnover for end-user deployment and production deployment. Implementation of security and access control for the global Windows server infrastructure using Active Directory definitions of access rights through OU creation and assignments Responsibilities include interfacing with business teams to make sure that the technical side of the implementations bridge, address and inter-relate with the requirements of the business Providing high-level vendor interfacing and management and assist in vendor selections Manage vendor and outsourcing relationships Serving as a Data Center liaison with Applications teams and Management, Network, Engineering and Facilities groups Responsible for notifying and coordinating projects directly affecting business users Adhering to and enforcing strict Change Management policies regarding productions changes Consistently participating in weekly Change Control/Management CM meetings Responsible for assisting in creating and enforcing technology standards for production related systems Assist in implementing proper ITIL service methodologies including but not limited to, incident management, problem management, change management, capacity management, etc. through extensive use of HP Peregrine and IBM Maximo infrastructure management system Establishes a professional working relationship with other team members and management staff managed and worked on multiple simultaneous distinct projects streams with multiple different project teams and at various stages of the project cycle. Worked with geographically dispersed, nationality-diverse project teams in a multicultural environment. The projects multiple subject matter experts and resources from several different countries and various technical backgrounds and expertise.
Environment: Windows Servers, AIX Servers, Linux Servers, Solaris Servers, Websphere Application Servers, VMware ESX, SAN Storage, TSM, HTTP Servers, DNS, TCP/IP, Clarity, MS Project, Firewalls, F5 Load Balancers, Oracle Database, IBM DB2, Sybase, Data Warehouse, Data Marts, Cisco Network Switches and Routers, Failover, High-Availability, Clusters, HP-Peregrine, IBM Maximo, ITIL, CMDB, LANMAC, Data Center Buildout/Migration.
Confidential
SharePoint and Collaboration Project Manager
This project involves the review, evaluation, project planning, architectural design, maintenance, deployment, administration and installation of the global collaboration and instant messaging infrastructure that is based on Microsoft SharePoint and Communications Server technologies. Included in the scope of the project aside from instant messaging and collaboration are enhanced presence, public IM access connection, reverse proxy servers, Active Directory preparation, edge access server upgrades, SQL Server data base connectivity, backup and recovery, IP network connectivity, SAN storage connectivity and related web infrastructure. The goal is to enable presence technology to be enabled within SharePoint and various Microsoft Office Suite applications.
Environment: The technologies involved are as follows: Windows SharePoint Services 3.0 SP1, Microsoft Office SharePoint Server 2007, Microsoft Live Communications Server 2005 SP1, Microsoft Office Communications Server 2007, Microsoft Office Communicator 2007/2005, Windiows Servers, DNS, TCP/IP.
Confidential
IT Consultant
This project involves the installation of servers and network infrastructure that are critical components to the installation of the EagleSoft Dental Practice Software Application. The EagleSoft software uses client-server architecture with a Sybase database in the backend. The application integrates the whole workflow of the dental practice between the clinical and business sides, from patient record management, appointments management, patient billing, insurance claims management, dental image and radiography x-ray capture and storage.
Environment: Windows 2003 Server, Windows XP Workstations, 3Com Gigabit LAN Switch, Juniper NetScreen Firewall, HP StorageWorks Tape Drive, Dell PowerEdge Servers, Dell PowerVault Storage, Linksys Switch and DSL Router, Symantec Veritas BackupExec, Microsoft SCOM, Symantec Endpoint Protection Suite.
Confidential
Project Manager
Handled / managed / lead various multiple independent external customer project implementations described separately below under the customer project headings that run simultaneously, concurrently to successful conclusion that covered such areas as CMDB/BSM solution, enterprise-wide batch scheduling and workload management, ETL and BI solutions, content management, and more.
Environment: Windows Servers, Linux Servers, HP-UX Servers, Sun Solaris Servers, IBM AIX Servers, HP ProCurve Switches, Oracle Database, SQL Server Database, ASG-Sentry, ASG-TeVista, ASG-BSP IBM VSE, IBM MVS, ASG-Zena, ASG-Outbound, FTP.
Confidential
Project Manager
Directly handled Enterprise Storage Systems planning, architecture, design, installation, administration, support and maintenance areas of involvement include storage consolidation, storage area networking, network-attached storage, McDATA/Brocade Fibre Channel Switches, Cisco MDS Switches, backup and recovery solutions, RAID arrays ESS/DS, FasT and tape libraries evaluate and determine different storage capacity and availability requirements design and sized the robotic tape library using high-capacity design and specify the required cabling, cable routing and cabling accessories lead the project team of both IBM and customer staff in the data gathering phase, design phase, planning phase and implementation phase lead and participated in the installation and testing of the systems and in customer support issues demonstrated the reduction in the costs associated with maintaining a consolidated data storage infrastructure in terms of material and personnel costs.
Environment: Windows Servers, Sun SPARC/Solaris Servers, IBM AIX Servers, IBM DB2 USD, SQL Server Database, Oracle RDBMS, Oracle Data Warehouse, Tivoli Storage Manager, IBM zSeries/S/390.