SUMMARY

• Over 10 years’ experience managing/leading projects and solutions in the areas of Business Intelligence (BI), Data Warehousing (DW), ETL, Data Management (MDM), Microsoft (MS), SAP, ERP, Financials, HRMS, CRM
• Agile and Waterfall Methodologies, Scrum Master
• Analyzed/prepared deliverables, strategies, project plans for scope, timelines, budgets and resources
• Experienced in managing projects through SDLC, ASAP, Agile, Lean & Six Sigma, Re - engineering, Transition, BPMS & SEP methodologies. Experienced in negotiating, managing conflicts, change management, managing multiple technical teams across the globe, work allocation, progress/ status tracking and communication/reporting, managing Risk, scope, cost & time. Creating Testing cases, Scenarios, QA, Creating Docs, Knowledge Transfer/, in achieving the desired results for the project/programs
• Collaborated with business & technology (IT) teams, vendors for functional/technical work, value addition, customer satisfaction, communicated status and milestones to stakeholders and management
• Lead solution development, process improvement, cost reduction efforts, support processes to reduce complexities/costs, improve, service quality and efficiency
• Gathered/analyzed statistics for trending, what-if analysis, pivot tables, audit, compliance
• Documented and prioritized requests for change management (CM), release management (RM), migrations
• Maintained continuous alignment of program scope with strategic business objectives and made recommendations to modify the program to enhance effectiveness towards the business result or strategic intent
• Demonstrated high capacity to learn new technologies rapidly with no formal
• Extensive experience in managing relationships with the client and senior executives, with excellent presentation skills
• Extensive experience in managing projects from $200,000 to $10 million
• Hired and mentored team members, shared and performed appraisals
• Sarbanes Oxley (SOX) compliance, Change management

TECHNICAL SKILLS

Applications: Business Intelligence (BI), Data Management (MDM), Data Warehouse (DW), ETL, Microsoft (MS), Oracle, Finance & Accounting (F & A), Customer Relationship Management (CRM), Human Resources (HRMS/HCM), Enterprise Performance (EPM), Supply Chain (SCM), MS Dynamics, SAP, Quickbooks, Peoplesoft, SysPro, Procure-to-Pay (P2P)

Modules: SAP APO, SAP MM, General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Procurement, Purchasing (PO), Asset Management (AM), Order Management (OM), Inventory (INV), Projects, Time & Labor (T&L)

Tools: Crystal Reports, CA Clarity, SharePoint, SQL Server BI, MS Project, MS Office, Visio, SAP Business Objects, .NET

Databases: MS SQL Server, MS Access, Oracle

Industries: IT, Healthcare, Manufacturing

PROFESSIONAL EXPERIENCE

Project Manager/SCRUM Master

Confidential, Houston, TX

Responsibilities:

• Development of new solution for Make-to-Stock and Configure-to-Order line of business in SAP for Baker Hughes
• Prepared scrums, resource planning, and executed a project worth $5 million
• Risk identification and mitigation and managing stakeholder expectations
• Provide weekly status reports to keep up with development and implementation timelines
• Develop process maps for ‘as-is’ and ‘to-be’ scenarios
• Development of web-based management system (SysPro) ERP system from the existing multiple platforms, Quickbooks, Jobboss, Microsoft Dynamics
• Subject matter expert on SAP and Procure-to-Pay
• Subject matter expert on supply chain policies, management, processes and implementation
• Managed projects for Business Intelligence (BI), Customer Relationship management (CRM), Supply Chain (SCM), Scheduling, Six Sigma, Business Process Improvement, Sourcing
• Managed multi-million dollar project budget
• Principal point of contact for customers, vendors, production team, engineering team, and senior management
• Created project proposals, resource allocations, project schedule, maintenance
• Strategic sourcing for IT and non-IT related requirements
• Trained staff after acquisition of local business
• Managed vendors and contractors
• Created estimates for monthly expenses
• Created visual reports using MS Project
• Coordinated with cross-functional teams, business development, IT, product engineering, supply chain, production planning, strategic sourcing, vendors in USA, Europe and Asia
• Prepared status reports, change requests, metrics, presentations to clients and their senor management teams
• Used Agile Scrum/Waterfall methodologies for various projects
• Maintained project metrics
• Created and maintained project Work Breakdown Structure (WBS)
• Managed crisis and risks
• Created filters, graphical indicators, formulas in MS Project for efficient management of WBS
• Processed invoices, tracked expenses, estimates to complete and month variances
• Crated estimates for change requests
• Ensured project expenses were within approved budget

Project Manager/SCRUM Master

Confidential, Deerfield, IL

Responsibilities:

• Develop product/application to provide end-to-end functionalities such as patient check-in, payment information, eligibility, requesting immunization services, billing and reporting
• Facilitated client and project team interactions including scrums, prepared project plans, work break down structures using Enterprise Project Management (EPM)/Portfolio Analytics, Team Foundation Server (TFS) for scheduling of tasks/resources, releases.
• Used Agile/Scrum methodologies and
• Integrated the system with accounting software already in place
• Developed and standardized business processes for the entire organization
• Gathered requirements, performed analysis and estimates work efforts for Solution
• Reported on project risks and prepared risk management template
• Supervised and managed weekly meetings with team members and senior management to assess progress and mitigate risk
• Managed change management processes and multiple projects simultaneously
• Single point of contact and managed all communication with cross-functional teams and stakeholders
• Identified need for additional team members, hired, trained and assisted in their growth within the team and organization
• Managed the operation of multiple off-shore sites and teams
• Reviewed Service Level Agreement (SLAs) data mapping document, solution architecture document
• Prioritized assignments periodically to accommodate for changes in schedule, requirements and progress
• Ensured timely delivery of project within the budget and time frame
• Prepared test cases and scenarios
• Worked with QA team during testing phase and reviewed report for bugs
• Prepared action items and assigned them to team members
• Delegate and follow up on assigned tasks to meet project timelines

Project Manager

Confidential, Seattle, WA

Responsibilities:

• Managed a project to develop a knowledge management system
• Prepared and distributed minutes of initial meetings with team members to formulate a plan to achieve the goal
• Conducted user interviews, gathered requirements, analyzed project requirements
• Understand business processes, as-is and to-be scenarios to provide a route map for the project implementation
• Managed risk and issue log
• Prepared cost estimates, forecasts and tracked actual costs
• Designed and developed project document templates based on SDLC methodology
• Prepared presentations and project status reports using MS Powerpoint
• Ensured completion of project within planned time line and budget
• Worked with multiple departments to understand issues and develop improvement plans
• Develop project plans and documentation and ensure a common understanding of project scope
• Negotiate for project resources as needed and manage communication with management
• Participated in Executive Management Meetings with senior executives, Chairing of Weekly status meeting and Executive Steering Committee
• Reviewed and maintained change request processes
• Creation and maintenance of documents in Sharepoint
• Used Agile-Scrum/Waterfall approach for different projects
• Prepared strategies, scorecards, status reports, issue resolutions, risk mitigation plans, metrics, presentations
• Improved group’s profitability, productivity, efficiency and morale
• Provided coaching and mentoring for team members as necessary

Project Manager

Confidential, Muscatine, IA

Responsibilities:

• Work collaboratively with functional business areas and IT partners to achieve project objectives, milestones and deliverables while ensuring the implementation of high quality solutions to support organizational goals and objectives
• Used Agile, Scrum and Waterfall approach for various projects
• Responsible for assisting with project goals, objectives, project management guidelines, project standards, project scope, timeline, risk identification and mitigation, quality management, project budget, reporting and documentation throughout the project lifecycle
• Leverage client staff and contracted resources effectively across the project
• Review and recommend approval of project deliverables
• Responsible for reviewing and reporting on the overall program as well as individual project work plans, overseeing detailed task management; monitoring activities of the services vendor team, timelines, and risks, and has overall responsibility for reporting on status of project activities, milestones, and deliverables
• Oversee global project delivery from an organization wide perspective
• Manage the procurement process, developing/creating procurement documents and related acquisition documents for software products and services; also requires demonstrated negotiation and contract management experience
• Ability to work with business and IT partners of all levels; sensitivity and understanding required for successful cultural relations
• Manage project budget and reporting
• Strong presentation, verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to all levels of management and cultures including senior leaders
• MS-Office suite of software applications and tools, including: Microsoft Word, Excel, PowerPoint, and MS-Project, and MS-Outlook
• Responsible for the independent management oversight of the Project, securing the required resources and advocating to senior management
• Facilitate resolution of issues with input from the Client Project Managers
• Escalate unresolved issues to Project Directors and/or Steering Committee, in accordance with policies
• Manage development of project plans with focus on of project goals and corporate initiatives, such as reduction in on-time delivery (OTD)
• Follow up on fixing issues with warehouse management (WM), Production planning (PP), Supply Chain (SC) modules in SAP
• Make changes in process as necessary to facilitate error free system operation

Project Manager

Confidential, Memphis, TN

Responsibilities:

• Develop a web based application for customers to access rates and transit time for various shipment services offered by the client
• Involved in communicating the requirements to the development team, defect analysis and fix the same
• Distributed and assigned project tasks among team members to maximize efficiency
• Documented and wire-framed web site builds and enhancements
• Collaborated with creative team to ensure web best practices and maintained expenses within budgetary constraints
• Gained in-depth experience with analyzing and modeling existing-state processes and mapped them to the appropriate to-be processes
• Developed experience working with third party vendors for development and implementation of solutions
• Worked with database administrator to design, develop, and update databases as they relate to Web applications
• Gained knowledge of knowledge of C++, JAVA, .Net, SQL Server databases

Asst. Project Manager/Project Manager

Confidential, Austin, TX

Responsibilities:

• Review key hyper-scale cloud business success factors and measures with Data Center Solutions (DCS) management team. Drive alignment and make recommendations to Line of Business (LOB) staff and DCS GM
• Waterfall methodlogy
• Drive improvement across customer solutions teams by analyzing and identifying metric based opportunities across all functions in the business
• Strategize business priorities and apply them across business functions
• Solution on-time delivery, supply chain performance and optimization, field support SLA performance
• Coordinate activities across multiple teams and functions
• Interface with the Global Analytics team to automate key analysis and deliverables
• Defined and negotiated project success criteria including technical domains
• Managed technical solution (compute, storage, network, and software) requirements in the construction and ongoing delivery of engagements
• Ensured on-time delivery of project
• Communicated effectively with various departments to update on project progress
• Coordinated change requests and maintained reports
• Weblogic Application Server