Manager Resume Profile, SC - Hire IT People

Summary Statement:

Results oriented professional committed to continued excellence qualified by eleven years of technical experience, knowledge and training. Highly motivated with a strong work ethic and leadership abilities combined with excellent planning, organization, and communication skills.

Experience:

CONFIDENTIAL

LAN/Wan Engineer III

n Team lead over 8 personnel responsible for overseeing workload, task assignments and team projects in support of 300 plus remote NT/2000/2003/Netware standalone servers, Network Load Balancing Clusters and SAN attached cluster configurations. Responsibilities included reviewing, assigning and resolving trouble tickets, provide guidance to resolve network problems, NT4 to 2003 Active Directory Domain migrations, and re-design strategies in order to follow and improve upon corporate guidelines and standardization practices.
n Network administration for several national NT4 and Windows AD domains with support of a Netware 5.x infrastructure. Maintain all network severs with in the Northeast Region eventually taking over the Southeast Region, determined growth needs of each site and develop overall server monitoring strategies. Also worked directly with the desktop technicians in diagnosing desktop and laptop hardware and software concerns.
n Project management is a daily requirement with this position. Cost savings strategies such as deployment of high-end servers and cluster configurations at strategic locations allowing for the consolidation of services. In turn this has reduced the cost on licenses, hardware repair, maintenance, and travel expenditures.

CONFIDENTIAL

Trainer

n As a part time instructor I taught a 100-hour course on computer design, repair, troubleshooting and OS fundamentals. This course was designed to aid the students in achieving there A certification and providing an above basic familiarization of computers.

CONFIDENTIAL

Information Center Analyst/Manager

n Promoted from technical team lead to technical manager supervising thirteen technicians. Reviewed and maintained project status and completion dates, daily work assignments, vacations, and employee reviews.
n Complete installation and configuration of all standalone and network based computer systems within a Windows 95, Windows NT, MSDOS, and WFW environment. Provided second level support repairing customer issues and network upgrades.
n Researched and purchased tools and utilities for a technicians use. Helped to devise the standards by which each technician followed while working on customer equipment.
n Performed preventative maintenance and repair of HP laser printers.

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Manager Resume Profile

SC

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