Profile

IT MANAGER/NETWORK ENGINEER/ELECTRICAL ENGINEER

• Dynamic IT professional with a 10 year proven track record of designing, implementing, and supporting global, secure IP networks within aggressive timeframes. Performed numerous comprehensive network upgrades, with little to no down time, provisioned customer circuits, and provided daily Tier 3 troubleshooting. Supported long-term growth through designing networks, implementing VoIP and video, high-speed data transfer, and LAN/WAN solutions adhering to specific needs, and designing necessary infrastructure to support these solutions. Increased network availability by initiating a Preventive Maintenance program and designing a more robust and diverse WAN infrastructure.
• Network Design, Implementation, Support Troubleshooting Cisco-Based IP Networks
• LAN/WAN Leased Lines, ISDN, Satellite TACACS /DHCP/REMEDY Infrastructure Optimization
• IT Project Management Technical Team Leadership Staff Training/Mentoring

Professional Experience

Confidential

Electronics/Network Engineer

Excelled in designing tailored network solutions for IT services within a secure global enterprise network using VPNs and external crypto devices. Successfully managed all equipment design phases from end user through hand-off to provider. Guided technical teams in installing network equipment and executing large-scale upgrades within aggressive timeframes, rapidly troubleshooting issues and ensuring attainment of critical project milestones. Recognized for outstanding technical leadership, in-depth understanding of networking concepts, and driving attainment of both short and long-term objectives.

Key Accomplishments:

• Bolstered network capabilities through designing VoIP and video, high-speed data transfer, and WAN solutions, completing numerous Request for Changes RFCs and offering hands-on engineering support for RFCs focused on activating cutting-edge equipment and services.
• Enhanced global network capabilities through executing a comprehensive equipment upgrade at a major communications relay facility with 0 downtime for global users.
• Improved network robustness through redesign efforts of T-1 and E-1 connectivity, facilitating consolidation and removal of legacy CSU/DSU equipment.
• Led technical teams through project phases and increased capabilities through training on network engineering and installation best practices. Mentored junior employees.

Information Technical Officer/Newtork Engineer

Led a 10-person team of field engineers in maintaining key LAN/WAN, satellite, power, and HVAC systems within East Asia Pacific EAP region, offering crucial insights and rapidly adapting to changing technical needs. Demonstrated expertise in IT project management, controlling annual budgets, and delivering Tier 3 troubleshooting for global communications systems. Implemented Preventive Maintenance program and championed upgrades supporting emerging technologies.

Key Accomplishments:

• Supported critical communications systems including satellite C/Ku/X-band , leased lines, ISDN and complex, secure Cisco-based global IP network through hands-on troubleshooting, project leadership and technical direction.
• Enhanced East Asia Pacific region network robustness through successfully integrating ISDN within existing WAN infrastructure as well as removing legacy Cisco switches acting as single points of failure. Consistently executed within rigorous timeframes and limited budgets.
• Significantly increased network availability by initiating an EAP region network Preventive Maintenance program proactively identifying issues and spurring resolution.
• Maintained enterprise network operations during 2010 political upheaval in Thailand, avoiding outages through rapidly diagnosing and addressing issues.
• Served as on-site project manager for extensive commercial satellite installation, securing buy-in from U.S. Embassy senior management and acquiring Host Nation Approval for transmission of satellite signals.
• Delivered major cost efficiencies through installing 5 new IP-based communications systems using Bangkok resources at the cost of a single installation using Washington-based resources.
• Developed business cases to secure funding to support upgrade of fiber infrastructure to a standard configuration across all sites, facilitating implementation of emerging technologies.

Electronics Engineer

Designed and implemented a standalone global network enabling high-speed communication over high-latency links, liaising heavily with customer in defining requirements and ensuring successful integration within existing enterprise network management systems. Demonstrated expertise in leading diverse technical teams on network infrastructure installations, as well as executing Tier 3 troubleshooting. Garnered Cisco Certified Optical Specialist CCOS and Cisco Certified Network Professional CCNP credentials, as well as in-depth knowledge of Cisco ONS 15454.

Key Accomplishments:

• Designed, implemented, and supported a complex global network enabling up to 300 Mbps high-speed communications over 700 ms high-latency links. Collaborated closely with customer to address specific needs and execute within a fixed budget and aggressive timeframe.
• Upgraded communications infrastructure at major facilities to provide OC-3 connectivity worldwide using Cisco ONS15454s and Cisco Catalyst 6500 switches.
• Selected as Lead Engineer for Iraq diplomatic communications infrastructure redesign, implementing customized Cisco-based architecture yielding up to 45 Mbps in-country and 10 Mbps WAN connectivity.
• Excelled in leading over 20 technical teams on time-sensitive installations of C, Ku, and X-band satellite communications systems for U.S. Embassies in support of the Diplomatic Telecommunications Service DTS .

ADDITIONAL U.S. STATE DEPARTMENT EXPERIENCE HIGHLIGHTS:

• Confidential leading a 10-person field engineer team in maintaining LAN/WAN systems, power, and HVAC systems.
• Analyzed plans for architectural/electrical/communications upgrades, rapidly troubleshot satellite and equipment issues, and applied expertise with diverse communications systems including satellite C/Ku/X-band , leased lines, dial-up service, and HF systems.
• Planned and executed installation of X-band communications systems for international U.S. Embassies as Electronics Engineer 6/89-7/96 , consistently attaining timeframes and budgets. Gained knowledge of diverse systems including VHF/UHF hand-held radio systems, MF and HF systems, and SCPC commercial satellite systems.
• Led field engineering teams in designing and installing communications facilities and systems adhering to ad hoc customer requirements, including first DOS overseas live video feed from an isolated location using satellite.