IT PROJECT/PROGRAM/PORTFOLIO MANAGEMENT

• Expert in PMO leadership and planning and management of global complex projects that increase efficiency, productivity, and profitability.
• Seasoned professional with in-depth expertise in information technology, project management, strategic business planning and development, customer advocacy and client relations, process and product improvement, as well as operations. Demonstrated strong track record of managing cross-functional global teams that collaborate as a focused unit to achieve aggressive business goals. Highly personable and self-motivated professional with the versatility to work among diverse groups and handle complex problems effectively. Particularly adept at directing the development of technical and non-technical solutions from concept through implementation. Core competencies include:
• PMO Development Implementation
• Portfolio Planning Governance
• Program/Project Management
• Change Management
• Stakeholder management
• Business Case Development
• Leadership And Team Building
• Six Sigma Green Belt
• Process Improvement
• Statement of Work
• Risk Management
• Request for Proposal/Quotes/ Information

Professional Experience nn

IT PMO LEAD INFORMATION TECHNOLOGY OPERATIONS

Confidential

• Lead the development and finalization of the annual Portfolio Plan across the organization's management teams for a total portfolio budget of 400MM.
• IT Portfolio Manager for multiple Business Segments and provide portfolio oversight for 50 projects by consulting with project management staff to ensure successful project implementations.
• Mentor less experienced project managers on project management methodology, tools, and processes to achieve PMO objectives.
• Established governance metrics required to measure the successful execution of the overall portfolio.
• Conduct data analyses to identify recommendations and insights to drive portfolio process improvements.

SENIOR PROJECT MANAGER CONFIDENTIAL

• Project lead for several lean optimization projects ranging in annual cost savings of 1MM plus.
• Responsible for continuous business case development with emphasis on cost-benefit analyses and ROI financial modeling to drive decision-making on proposed supply chain projects.
• Lead global network facility rationalization to reduce organizational spend by 1.6MM.
• Devised effective mitigation and escalation strategies to address various project risks.
• Mentored project teams on project management and process improvement best practices.

PMO MANAGER CONFIDENTIAL

• Managed day-to-day activities in the Program Management Office PMO to ensure IT programs and projects meet organization goals and requirements.
• Developed and executed PMO deployment strategy and roadmap to establish best in class PMO.
• Implemented PMO processes, policies and methodologies to ensure consistency in management of projects.
• Created demand management process for resource allocation and capacity management process improvement.
• Lead the selection and implementation of several enterprise projects 1MM budgets including MS Dynamics and provided end-to-end project management.
• Provided oversight to project management staff and partnered with other department leaders to define, prioritize, and develop projects and programs.

IT PROGRAM MANAGER CONFIDENTIAL

• Legal Operations IT Program Manager for key initiatives in which key responsibilities include managing application portfolio and establishing technology roadmap.
• Project leadership and execution for multi-million eDiscovery and Matter Management system implementations manage budget, scope, schedule, quality and risks .
• Lead effort focused on selecting e-Discovery vendor based on assessment and RFP results with a projection of 5.1MM annual cost reduction and 130 return on investment for the first year.
• Developed and marketed various business cases for Corporate Legal with emphasis on NPV, IRR and ROI.
• Produced project status reports, managed the team and resolved day-to-day project issues.
• Responsible for the recruitment, management and career development of project staff.

LEADERSHIP DEVELOPMENT ROTATIONAL PROGRAM IT ASSOCIATE

CONFIDENTIAL

• Spearheaded and organized a low-cost country global sourcing project in order to source components globally in Asia.
• Established and developed an alternative supplier base of 7 new suppliers in China to reduce supplier spend in the low-cost country supply base versus the U.S. supply base.
• Successfully achieved up to 40 cost savings for components sourced as part of the proof of concept in China, as well as fostered key supplier relationships.

CONFIDENTIAL

• Functioned as SAP Project Manager and Test Lead with responsibility in leading the Order Fulfillment Process Team for SAP implementation and GTS Global Trade Services 7.0 module.
• Effectively performed duties of IT project manager throughout the implementation of Siebel 8.0 CRM consolidated customer and contact data to maintain compliance with corporate integrity agreement mandated by the federal government.

ADVANCED SYSTEMS ANALYST

CONFIDENTIAL

• Functioned as application issues coordinator in charge of addressing application portfolio-related concerns, including break/fix items and rollout issues.
• Amassed a sum of 1.4MM in cost savings for the company by reducing the number of applications in application portfolio requiring support while acting as portfolio management lead.
• Extensively handled application portfolio and coordinated the rationalization of 1,600 applications for Windows XP upgrade project.
• Facilitated training and provided work project direction to four employees on an ongoing basis.
• Served as primary support analyst for 16 applications, which consisted of Oracle, Microsoft Access, and SQL technologies.
• Significantly increased productivity by providing support to 160 Lotus Notes servers.