SUMMARY

• I have 9 years of total IT experience as an End - to-End Software Tester in Siebel, CRM, .NET and JAVA platforms.
• Thorough knowledge of testing fundamentals, test cases design and review.
• Actively participated in Test Planning, Test Cases, Test Data Set up, Manual and Automation Testing, Project Co-Ordination, Requirement Gathering and Defect Tracking using Quality Center, MKS Integrity.
• Experience in Performance Testing using HP Load runner
• Experience in User Acceptance, Usability, Unit, Front End and Back End Testing.
• Specialization includes GUI and Functionality Testing, System testing, including Integration, Performance, Stress, Load and Regression Testing of Web and Client/Server based applications.
• Expertise in Problem solving and creating Bug Reports using Bug Tracking Tools.
• Maintained the Requirements Traceability Matrix (RTM).
• Experienced Quality Assurance engineer with strong analytical and problem-solving skills and proven ability to manage and prioritize multiple critical tasks
• Have Experience in Managing and Mentoring Junior Resources in the team
• Skilled at assessing client needs, working in a group, implementing cutting-edge technology solutions, and /supporting end users.
• Exposure to Unix Platform
• Experience in software development methodologies like Agile, V-model, and Waterfall.
• Worked in Scripting Languages like Java Script & VB Script
• Involved in TestingWeb Servicesusing SOAP UI.
• Implemented the software development lifecycle (SDLC) for the testing life cycle to follow the Standards involved in the process of the application.
• Extensive experience with MS Project and MS office tool's Like Ms-Word, PowerPoint, Excel, Visio, Access.
• Worked in Databases like Oracle 9i, 10g, 11g, Sybase, SQL Server 2000
• Excellent written and oral communication skills with the ability to communicate appropriately in business and technical situations at all levels.

TECHNICAL SKILLS

Scripting Language: HTML, CSS, VB Script, Java Script, Basic UNIX Commands

Project Methodologies: SDLC, Waterfall, Agile

Databases: Oracle 9i, 10g, 11g, SQL Server 2000, Sybase

Management Tools: Microsoft Visio, Microsoft Project, Traceability Matrix

Other Tools: Informatica, Siebel-CTMS, MS CRM 3.0, NICE Actimize FortentAML 7.25, Toad, Raptor, Rapid SQL, QC 9.2/10/11.0, JIRA,VSS, Clearcase, MKS Integrity, Putty, MS Excel, SharePoint2007, SOAP UI 1.6

PROFESSIONAL EXPERIENCE

Confidential

QA Lead Tester

Responsibilities:

• Worked on different modules Accounts, Contacts, Investigators, Site Visit Reports etc.
• Worked on different Phases of testing R3.8, R4.2, R5.0, UAT, and Production.
• Performed End-to-End testing including Module testing, Integration testing, Regression testing on different phases of Releases.
• Performed Migration Testing from Oracle 10g to 11g
• Wrote the Test Scripts and uploaded to Test Plan Module in Quality Center using MS Excel Add in.
• Track the defects and log them in the Quality Center to assign them to IT and Dev team
• Interact with Users for their testing needs and fix their issues.
• Providing work Estimations
• Preparing the RTM
• Data Scenarios Creation, Authoring data flow steps for test data creation .
• Peer Review of Test Scenarios, test cases and queries.
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Tested the Scenarios for BI Reports and performed Back-End validations and performance checks on BI Reports.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Worked and managed on SharePoint 2007 includes Creation of Document Libraries, Calendars, Tasks, Upload Documents.
• Managing and Mentoring junior resources in the team

Confidential

AML Functional Lead Tester

Responsibilities:

• Worked on Know Your Customer, Transaction monitoring, Compliance Reporting, Alert based case management systems, Document management to hold the customer related documentation such as account opening package, customer identification documents,
• Conducted and presentations related to AML project
• Performed Module testing, Integration testing, Regression testing on different phases of Releases.
• Wrote the Test Scripts and uploaded to Test Plan Module in Quality Center using MS Excel Add in.
• Track the defects and log them in the Quality Center to assign them to IT and Dev team
• Data Scenarios Creation, Authoring data flow steps for test data creation .
• Peer Review of Test Scenarios, test cases .
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Tested the Scenarios for BI Reports and performed Back-End validations and performance checks on BI Reports.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Worked and managed on SharePoint 2007 includes Creation of Document Libraries, Calendars, Tasks, Upload Documents.
• Extracting daily status from QC and sharing the same with stakeholders
• Co-ordinating with Vendors for application related issues and defects

Confidential

Sr. Software Tester

Responsibilities:

• Performed End-to-End testing including Module testing, Integration testing, Regression testing on different phases of Releases.
• Performed backend validations using complex SQL queries.
• Preparing the RTM
• Track the defects and log them in the MKS Integrity 2009 to assign them to IT and Dev team
• Running UNIX scripts for schedulers.
• Involved on weekly onsite call with client
• Data Scenarios Creation, Authoring data flow steps for test data creation.
• Peer Review of Test Scenarios, test cases and queries.
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.

Confidential

CRM Software Tester

Responsibilities:

• Worked on different modules like Accounts, Contacts, Lead, Opportunities, Marketing, Sales and Admin etc. of MS CRM 3.0
• Worked on different modules like Requisitions, Appraisal, HRMS, Finance, Admin, Project Management
• Performed End-to-End testing including Module testing, Integration testing, Regression testing on different phases of Releases.
• Performed Compatibility testing(IE & Mozilla) and Security testing
• Performed backend validations using complex SQL queries.
• Track the defects and log them in the QC 9.0 to assign them to IT and Dev team
• Data Scenarios Creation, Authoring data flow steps for test data creation .
• Peer Review of Test Scenarios, test cases and queries.
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Providing Project related s and presentations

Confidential

CRM Software Tester

Responsibilities:

• Worked on different modules like Accounts, Contacts, Lead, Opportunities, Marketing, Sales and Admin etc. of MS CRM 3.0
• Worked on different modules like Requisitions, Appraisal, HRMS, Finance, Admin, Project Management
• Performed End-to-End testing including Module testing, Integration testing, Regression testing on different phases of Releases.
• Performed Compatibility testing(IE & Mozilla) and Security testing
• Performed backend validations using complex SQL queries.
• Preparing the RTM
• Track the defects and log them in the QC 9.0 to assign them to IT and Dev team
• Data Scenarios Creation, Authoring data flow steps for test data creation .
• Peer Review of Test Scenarios, test cases and queries.
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Providing Project related s and presentations

Confidential

CRM Software Tester

Responsibilities:

• Understand the functionality from the Functional Specification Document
• Performed End-to-End testing including Module testing, Integration testing, Regression testing of both CRM and MIS
• Performed Compatibility testing(IE & Mozilla) and Security testing
• Involved in TestingWeb Servicesusing SOAP UI.
• Performed backend validations using complex SQL queries.
• Preparing the RTM
• Track the defects and log them in the QC 9.0 to assign them to IT and Dev team
• Data Scenarios Creation, Authoring data flow steps for test data creation .
• Tested different Scenarios using different user permissions
• Pull out the daily test report to notify Users and team about the status of Testing.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Providing Project related s and presentations

Confidential

So tware Tester

Responsibilities:

• Worked on different modules like Requisitions, Appraisal, HRMS, Finance, Admin, Project Management
• Performed End-to-End testing including Module testing, Integration testing, Regression testing on different phases of Releases.
• Performing Load testing using HP Load runner
• Performed Compatibility testing(IE & Mozilla) and Security testing
• Performed backend validations using complex SQL queries.
• Preparing the RTM
• Preparing and updating Testing Checklist.
• Track the defects and log them in the QC 9.0 to assign them to IT and Dev team
• Data Scenarios Creation, Authoring data flow steps for test data creation.
• Peer Review of Test Scenarios, test cases and queries.
• Tested different Scenarios using different user permissions.
• Pull out the daily test report to notify Users and team about the status of Testing.
• Conducted daily Defect Scrub meetings with the IT Team to resolve the Defects.
• Providing Project related s and presentations
• Preparing Weekly Defect Report