CORE PROFESSIONAL STRENGTHS

• Extensive experience in working with the public, clients and various public and private entities.
• Wrote Congressional testimony in conjunction with the New Jersey Governor's Office, demonstrating excellent communication and interpersonal skills, both verbal and written.
• Demonstrated expertise in training, both large and small groups.
• Demonstrated success in conceptualizing, developing and running a project or program with little supervision.
• A proven detail-oriented problem solver, capable of prioritizing a demanding workload.
• A hard working and dedicated team player who learns quickly and gets along well with others, especially in diverse, difficult environments.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

• Project management of qualitative and quantitative market research projects involving local, national and international studies.
• Prepare responses to Requests for Quotes and prepare internal project budgets to ensure project feasibility and profitability.
• Coordinate with clients to define and implement strategies that will ensure results.
• Create screeners for use when recruiting participants for market research studies.
• Create reports quantifying research results and present results to clients.
• Recruit respondents from professional markets for a variety of research projects in different fields of expertise.
• Coordinate diverse, multi-cultural studies that frequently include multiple countries, continents, time zones and ethnic differences.
• Developed Profit and Loss analysis process that is implemented with each project.

Confidential

• Developed, manage and run catering business from my home. Prepare warm and serve meals for order, cater parties and make specialty items for gifts.
• Consult with prospective clients and prepare proposals for parties and events including proposed menus, costs and service. Prepare food and setup, serve and cleanup if requested.
• Create and conduct cooking classes for youth and adults from home.
• Conduct a week-long cooking camp for children during the summer for 10-16 children.
• Use EXCEL to track orders, costs and profits and losses.

Confidential

Project Manager

• Managed all aspects of the Paternity Opportunity Program POP of the NJ Department of Health and Human Services. POP was one of the first child support programs to be privatized under contract by any state. POP's demonstrated success rate is one of the primary reasons other states created privatized programs.
• Created and delivered statewide education and training to all prenatal, public health and social service providers in New Jersey, concerning the laws and procedures that affect unmarried parents and the establishment of paternity. Personally worked with over 500 entities in New Jersey.
• Created and presented seminars, training courses and workshops at statewide conferences. Defined target groups to determine the most effective means of communication and maintained up-to-date reports on all contacts and presentations. Used computer-based tracking systems, including EXCEL to report training attendance and results to client.
• Oversaw the development and implementation of the program's educational campaign and prepared media releases, informational brochures and other business communications.
• Wrote Division of Family Development's 1998 testimony before the U.S. House of Representatives' Ways and Means Committee regarding the New Jersey Paternity Opportunity Program and New Jersey's Paternity Establishment Percentage PEP .
• Designed and authored the POP newsletter, which was distributed to birthing facilities, local registrar offices, and county child support offices throughout New Jersey.
• Reached out to approximately 33,000 unmarried parents, our target group, resulting in 24,000 signed acknowledgements of individuals who could now receive services. This generated revenue for the project of 720,000, exceeding expectations by over 30 .
• Designed and implemented POP's 2001 Marketing Plan. The goal for the Plan was to increase NJ's PEP for 2001 to 80 which became the nation's highest paternity establishment rate.
• Designed collateral materials to be used in conjunction with training components and public awareness campaigns.

Confidential

Supervisor

• Managed all legal functions in connection with docket control, service of process, genetic testing and order entry
• Supervised the legal support staff trained personnel on office, court and legal procedures and created training guides for personnel.
• Served as designated liaison with Prosecutor's Office.
• Served as designated witness for criminal and civil matters requiring Bureau of Child Support Enforcement testimony.
• Appointed by the State Bureau of Child Support Enforcement to serve on policy committees and to review state child support policies and procedures.

Confidential

Supervisor

• Supervised a six person legal staff in establishment and enforcement of child support and paternity cases.
• Managed complicated cases involving multiple establishment or enforcement issues and prepared various pleadings, including complaints, petitions for contempt, orders, legal memoranda and briefs.

Confidential

Court Coordinator

• Supervised paralegal assistants and organized legal staff in preparation for litigation including document control, legal research, writing legal memoranda and pleadings.
• Designed, managed and coordinated implementation of firm's legal conflicts policy and case management.