SUMMARY

• 10+ years of Experience as a Scrum Master/AGILE, Business Analyst, QA/Project Coordinator, with major responsibilities of managing projects smoothly and in leading and performing Application Testing.
• Experience with IT Projects: Applications, Telecom, Implementation, Enhancement, ERP
• Scrum master with experience working with multiple teams, ability to bridge the gap between development teams and stakeholders
• Expertise in stabilizing frequent connectivity with Business analyst, Users and Developers for information gathering and issue resolution.
• Experience with Scrum, Kanban and “ScrumBan”.
• Highly organized with the ability to handle multiple projects, balance priorities, and meet deadlines.
• Facilitate sprint planning sessions, daily stand - up meetings, reviews, demos, retrospectives, and other Agile-related meetings; Facilitate discussion and conflict resolution.
• Assist in transparent, upward communication to the development leadership, executives.
• Experience of Microsoft Project Plan and have knowledge of Project management process groups such as Initiation, Planning, Execution, Monitoring & Control and Closure of Project.
• Work with other scrum masters to coordinate the priorities and efforts of shared resources.
• Manage and communicate metrics, such as velocity, trajectory, burn-down etc.
• Conversant at Test Planning, Test Data Management and Test Case Management, Execution and defect management in QC.
• Proficient in Agile/Scrum, Waterfall and QA methodologies. Well versed with Rally, Jira & Version One.
• A strong work ethic combined with a commitment to excellence in all projects undertaken.
• An effective communicator with excellent relationship building & interpersonal skills. Possess a flexible & detail oriented attitude.
• Track record of leading others and positive change in project definition, project delivery, and process improvement.
• Past success in creating high performance teams, inspiring and empowering them to achieve results
• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
• Update the estimations done by the team in JIRA
• Facilitate the Demo sessions and Retrospective meetings after every sprint
• Foster the Developer team's self-organization.
• Support the Product Owner in managing customer expectations for project deliverable
• Encouraging the use of Agile Engineering practices
• Assist the Product Owner with the product backlogs to ensure the team is consistently groomed and maintained well in advance of upcoming sprints
• Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery
• Proven ability to influence cross functional teams without formal authority as a servant leader
• Result driven and highly experienced product leadership with a passion for user experience, design and business strategy. Capable of building and guiding development teams to ship successful products
• Agile Product management using scrum, Kanban, lean software development.
• Coaching the team levelSAFeevents including with the Innovation Planning Sprints, Inspect & Adapt, and Quantitative analysis of Metrics.
• Broad understanding of and significant exposure to mobile software development
• Facilitating diverse customer discussions and negotiating requirements using a phased release approach
• A team player with good organizational, communication and multi-tasking skills. Capable of rapid orientation and open to further learning and development in new areas.

TECHNICAL SKILLS

• Windows (XP 2000 NT)
• MS Office (Word
• Excel
• PowerPoint
• Outlook
• Project and Visio)
• JavaScript
• SharePoint
• Rally Dev
• HTML5
• CSS3
• SQL
• Primavera P6
• PRISM
• HTML5
• JavaScript jQuery
• JSON
• Angular.js
• Selenium WebDriver
• JIRA
• Rally
• HP ALM QC
• MS Access
• MS Visio
• Project Server
• XML
• Six Sigma
• CMM
• MS SQL
• MS Project
• CSM.

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

Scrum Master/Agile Coach 1 (Consultant)/Business Analyst

Responsibilities:

• Promoted an incremental approach to implementing Scaled Agile Framework (SAFe) development within a Waterfall SDLC environment
• Coached and helped develop team members, assure that the team members have the necessary and to effectively participate on the team
• Work in partnership with project teams to deliver project objectives using Agile/SCRUM, SAFe and XP practices to plan, estimate and manage their work.
• Assisted clients in writing user stories and tracking product defects to assure proper quality management across various technical projects.
• Conducted dailyscrummeetings to coach and mentor the self-organized, cross-functional Agile Project team on key •principles of Scaled Agile (SAFe) competencies & practices including team ownership, commitment, effective user stories, agile estimation, and transparency.
• Coached and mentoredagileteams, managers to enhance lean practices and continuous integration and delivery practice. Providing guidance and mentoring to less-experienced team members;
• Served as Agile Coach for Different teams, identifying areas for improvement and incorporating new processes to enhance operations; configured JIRA projects and templates to be used by agile teams
• Thrived in multiple scaled environments using Scrum based approaches. Worked on Scrum processes for 3 cross-functional teams, modifying applications to provide data review and improve metric auditing using the HP ALM tool
• Conducted Sprint Planning, Daily Scrum, Sprint Review, and Retrospective meeting; established and trained team to use Scrum
• Managed schedules, budgets, and resources including ethics and compliance management; coaching personnel on all Agile practices
• Worked with Scrum teams and collaborated with offshore development teams in the development and creation of Scrum frameworks
• Worked extensively on creation of RACI forAgileDelivery Roles likeAgileDelivery Lead, Release Train Engineer, Scrum Master vs the traditional roles like Program Manager, Project Manager, Cross App
• Have created the organization guidance on when to use theAgileRelease Train vs. Operate inAgileTeam model. Created the guidance on Release Train Formation - App Based Release Trains vs. Value Based Release Trains
• Conduct assessments; analyze the Value stream flow,coach, guide, teams accordingly. Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc
• Created the guidance on standardizing theAgilereporting by interviewing & understanding the reporting needs of organizational leaders andAgileDelivery personnel’s. Created the guidance on Rally Setup recommendations
• Acted as anAgileCoachon Journey Man Program, concentrating on developing Execution leaders - RTE / ScrumMasters
• Drove scheduling, budgeting and Agile practices; converted traditional Requirements documents into effective user stories.

Confidential, Richardson, TX

Scrum Master / Agile Coach (Consultant)/Business Analyst

Responsibilities:

• Involved in the Review of Requirements Specification with functional manager and technical specialists of the application
• Responsible for maintaining and tracking defects and user stories via Rally and utilizing SAFe methodologies and practices.
• Established anagileteam maturation process that included a series of s and mentoring sessions supported by a playbook of best practices, Gemba walks, periodic team maturity assessments (using multi-levelAgileMaturity Model), and ongoing monitoring and coaching
• Conducted JAD sessions and one-on-one interviews with business and SME's for requirements gathering.
• Conduct meetings with cross functional stakeholders to address business issues and develop resolutions.
• Routinely perform scope analysis and gather detailed functional and systems requirements for SDLC.
• Demonstrated excellent technical writing skills by developing Business Requirements Document (BRD) and Functional Specifications
• Writing, maintaining, executing Test plans, test cases and Test Scripts, analyzing bugs and interacting with team members in fixing the errors.
• Created use cases that defined the role of customers, users, FAN, BAN and CTO’s.
• Studied the existing business process and created AS-IS workflow to illustrate the existing system.
• Responsible for the full SDLC lifecycle from gap analysis, mapping, implementation and testing for POC.
• Recorded requirements in the Requirement Traceability Matrix (RTM)
• Creating the business case and project plan.
• Facilitate elicitation meetings, to create the business requirements for the project, and translating these into functional specifications.
• Analyzed the business process along with prior documentation for complete understanding of the project.
• Interviewed SME's and other stakeholders in order to better understand the business process.
• Performed GAP analysis, impact analysis to check compatibility of the existing system infrastructure with new business requirements and suggested methods to overcome them.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center managers and stakeholders of the project.
• Prepared Business Requirement Document (BRD) and Functional Requirement Document (FRD).
• Present design ideas and mock-ups of new functionalities to executives for approval.
• Engaged in QA/UAT testing and User Interface Design testing for the case management application.
• Defects and bug testing / Defect management by using HP ALM QC / JIRA. new agile teams in Lean Concepts, Agile Values and Principles, Scrum Practices and Large Scale Scrum (LeSS) Practices & Experiments
• Supporting Management in Scaling Agile for Product Development using LeSS Frameworks
• Defining Agile Practices for the product & component team organizations
• Performed the role of ScrumMaster and Senior ScrumMaster for teams adopting Scrum and the role of anAgileTeam Facilitator for teams adopting Kanban.
• Coordinating with other agile coaches within a line of business to expand roll out of agile.
• Responsible for analyzing projects, updating strategies and methodologies, forecasting project expenditure (both net spending & software capitalization), and assisting project managers

Confidential, Plano, TX

Agile Coach /Scrum Master (Consultant)/Business Analyst

Responsibilities:

• Involved in working with Project Manager in planning, scheduling, and controlling projects based on schedules and requirements outlined by the business.
• Coached stakeholders from Senior Management,Agileteam members, external partners, distributed around the globe in multiple aspects of adopting, applying, and understandingAgile, XP, Large Scale Scrum (LeSS frameworks), Lean, Ideation, and Change Management
• Responsible for gathering requirements from users, mainly from SME's.
• Standardized the functional requirements, specifications, scope documents, design processes and deliverables across the whole organization for the Webservices / API project. And Responsible for providing estimates and expected timelines for assignments.
• Worked with senior management to instill anagileculture by celebratingagilewinning behavior. Used Gemba walks, metrics, and Voice of the teams and their clients, to identifyagilewinning behavior
• Implementing SAFe, Value Stream Mapping, Best Agile Practices for the Client.
• Played a key role in creating in Requirement Analysis document (RAD).
• Performed GAP analysis to compare the existing system with the proposed system and documented new requirements and features.
• Lead grooming session along with the daily construction board stand ups with the development team.
• Facilitated numerous Joint Application Development (JAD) sessions utilized for the creation of design documents and system specifications for applications.
• Used MS-Visio to document current work flows, manual processes and end-to-end processing of system interactions.
• Actively participated in roadmap and project schedule development, as well as data modeling sessions, defect reviews, and object modeling sessions.
• Developed and executed associated project plans and test scripts for User Acceptance Testing (UAT) and subsequent user .
• Provided leadership direction and coaching to theagileprogram and scrum teams, established cross-value stream coordination and collaboration;
• Retrieved Data using SQL queries and did Data Mapping and Data analysis.
• Worked to create Data Mapping Documents and worked with business to write transformation rules through SQL.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Performed Data Analysis and data manipulation of source data from Oracle Server and other data structures to support the business organization.
• Reviewed the UAT Results to identify defects and enhancement request from the Users.
• Communicate issues raised by clients to software development team, and managed Defects, Test Data’s using HP ALM QC, JIRA.
• Liaise between Business Subject Matter Experts, Business Analysts, Engineering team and Project Management groups

Environment: Agile, RequitePro, Microsoft Visio, Six Sigma, CMM, MS SQL, MS-Access, MS-Office (Word, Excel, PowerPoint), MS Project, JIRA, Rally, HP ALM QC, CMM, MS SQL, MS Project, Balsamiq, Basecamp, HIPPA.

Confidential, Plano, TX

Scrum Master/ Agile Coach (Consultant)

Responsibilities:

• Used PRISM to documents all artifacts and milestones for each project.
• Directed project management tasks for all phases of project (i.e. analysis, design, development, testing, and release and warranty period)
• IntroducedAGILEconcepts to the teams.
• Cross teamAGILEprogram management for Target.com header service, which involved multiple stakeholders, milestones and deliverables. Also, involved in identifying and building road maps for Target Mobile apps that sync with the desktop services
• Defined, scheduled and monitored progress against a top-level product Release Plan, Release Burn down and/or Agile Epic Board
• Presented findings to engineering leadership, identifying challenges the organization faced, and recommended what should be done differently to make the next experience more successful.
• Agile Development Lifecycle Design
• Provided business consulting, knowledge expertise in agile management methodologies, process assessment work, and the application of technologies to business at Enterprise level.
• Conducting day road map and frequent productagileworkshops for the teams.
• Head multiple projects concurrently with responsibility for defining scope/schedule and controlling budget.
• Routinely perform scope analysis and gather detailed functional and systems requirements for SDLC.
• Conduct meetings with the business, and capture functional business and technical requirements.
• Duties include: preparing project reports, working with Scrum teams, and attending daily scrum meetings.
• Develop business process descriptions using RUP, use cases, scenarios, and functional task/work flow.
• Proven ability in resolving issues in regards to the project and communicating with IT management.
• Manage implementation process through all phases of the project lifecycle - end to end project management
• Plan and manage project schedule, dependencies and milestone using MS Project and PRISM.
• Work with Application Teams (Developers & Testers) to develop API’s. Create use cases and state diagrams used in application design, and work with development team to implement requirements.
• Managed suppliers and vendors for VPMO (Server Installations) Projects.
• Manage budgets between 500k - $1M - verifying and managing changes to project scope, schedule, and cost.
• Partner with Release Managers to ensure projects are targeted for release (on-time and on-budget).
• Attend daily status call with Program Level Managers; escalate issues as needed at the appropriate time.
• Work extensively and manage Offshore Teams to ensure projects are completed as per AT&T standards.
• Deep experience in working with AGILE, WATERFALL, and ITUP blended project methodology.
• Responsible for analyzing projects, updating strategies and methodologies, forecasting project expenditure (both net spending & software capitalization), and assisting program managers in handling daily tasks.
• Participated in PM forums and contributed to Best Practices as part of the PMO.
• Managed third party and hardware vendors.
• Rolled out process change across the organization, coaching team leads in the effective execution of new Agile practices
• Customized Team Foundation ServerAgileprocess templates to support process changes.
• Lead projects related to system and software testing, conducting weekly project status meetings.
• Coordinate the efforts of multiple teams (i.e. with the business and client to deliver projects to deadlines).
• Communicate issues raised by clients to software development team, and managed defects.

Environment: HTML5, JavaScript, jQuery, CSS3, Angular.js, Ms. Office Suite, SharePoint, JIRA, RallyDev, HP ALM QC,MS Access, MS Visio, CMM, MS SQL, MS Project, Agile, Waterfall.

Confidential

Business Analyst / Agile Coach

Responsibilities:

• Worked as a Project Manager in PMO with the responsibility of coordinating and directing Development and Testing team.
• Implemented long-term agile strategy for team development during pilot project
• Curated agile teaching materials for development teams
• Created and tailored Agile processes based on delivery needs, keeping the processes always aligned to the Agile best practices and methods
• Servined as Scrum Master and Coach to 2 remote development teams ( eCommerce and Business to Business)
• Creating and tailor Agile processes based on delivery needs, keeping the processes always aligned to the Agile best practices and methods
• Coached as well as trained teams on the appropriate Agile methodologies adopted (Scrum, Kanban).
• Working directly with agile teams to provide coaching,, and implementation support
• Identifying key metrics to allow the organization to identify and quantify levels of maturity from an agile baseline
• Improved agile methods where applicable to ensure successful execution of projects
• Introduced several Agile development best practices within the company, including Extreme Programming (XP), Scrum, User Stories, Test Driven Development (TDD), and Continuous Integration (CI).
• Working with clients to better understand their needs and present solutions using agile approach.
• Planned and managed project initiation (kick-off), analysis, design, development, testing, implementation, and post implementation function.
• Outlined work plan and assigned duties, responsibilities, and scope of authority.
• Verified and managed changes to project scope, schedule, and budget. Forecasted and monitored project expenditures.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Prepared detailed project plans (MS Project), project design documentation, and functional specifications.
• Performed GAP analysis to define gaps between AS-IS and TO-BE processes.
• Demonstrated excellent technical writing skills by developing Business Requirements Document (BRD) and Functional Specifications Document
• Developed use cases models and workflows based on business requirement documentation in Microsoft Visio.
• Acted, as a facilitator in JAD sessions to analyze and prioritize competing business needs.
• Used RUP approach to fabricate UML diagrams and use case storyboards.
• Determined traceability and dependability between the requirements using Rational RequisitePro.
• Developed logical and physical data models to demonstrate data structures.
• Acted as a liaison between development team and end-users during various SDLC phases.
• Created the Project Change Request (PCR) process for the program to in corporate any new additions in the program after the scope is locked.
• Provided Scheduling Guidance to functional team leaders for identifying project resource requirements.
• Was fully responsible to prepare and maintain daily, weekly, and monthly reports to program managers.
• Reviewed vendor changes, lead risk and quality management activities, and updated projects regularly.
• Motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Coordinated with other departments in successful completion of projects, assisted Program Managers in handling daily activities, and made sure that projects were completed within deadlines and budgets.
• Monitored/determined specific project details and created standard and adhoc reports for management.
• Communicated with IT leadership regarding status of project program direction and changes of project.
• Documented application functionality; submitted to development for implementation phase of SDLC.
• Review Use Case History to identify existing requirements that support claimed functionality performance.

Environment: Agile, Waterfall, Rational ReqPro, Microsoft Visio, SharePoint, Six Sigma, CMM, MS SQL Server, MS-Access, MS-Office (Word, Excel, PowerPoint), MS Project, Oracle Primavera P6.