Project Manager Resume Profile
VA
Objective: |
Seeking a position as an IT Project Manager, Scrum Master.
Summary |
- PMP, CSM, ITIL V3 project manager with over 10 years of experiences of managing project/client expectations based upon approved project requirements in support of the projects in the area of software, hardware, infrastructure, Content Management System CMS , change management, process redesign along with the best practices, such as PMP, ITIL, CMMI, CISSP, Agile, Scrum, Spiral, and Waterfall, JAD, SDLC, and Six Sigma.
- Extensive experience in managing projects in the areas of Government, Mortgage and Banking, Financial, ERP, Non-profit, Private sector, Child Care, Unemployment Insurance, K12, Medicare.
- Strong experience of developing scope of work statements, work breakdown structures, resource allocation models, and implementation action plans.
- Expertise in providing technical support to development and project teams for configuration, conversion, data extraction, data migration, validation, testing, and quality assurance.
- Excellent experience of creating Agile Scrum product backlogs, sprint backlogs, user stories, burndown charts and sprint based test plans.
- Strong analytical, administrative, team building, planning, control and critical path analysis skills.
- Excellent oral and written communication skills.
- Experience with Microsoft product suite Word, Excel, PowerPoint, Access, Visio, and Project, SharePoint .
- Solid background in AP/AR, Payroll, Invoice, Cost Accounting, General Ledger, Budget, Financial Statement Analysis, and Tax Return.
- Solid background in government regulation, compliance, financial and accounting management, policies, and procedures, including GAAP, SOX, HIPAA, PCI DSS, and GLBA.
Experience |
Confidential
Senior Consultant
Provide IT consulting support and business development support to small government contracting firms.
Confidential
Senior Business System Project Manager / Scrum Master
- Oversaw and managed the ERP implementation, a cloud solution, HR finance System , as well as all other interfaced or business enhancement systems and security access system with fingerprint and code for K12 organization.
- Managed the project schedule, staff resources, budget, and risk issues while facilitating timely discussions and decisions to identify project risks early and recommend prudent and proven strategies for risk avoidance, and finished the projects within time, cost and budget with the best practices, such as PMP and Agile Scrum , SOX, PCI DSS, GAAP to meet and exceed customer satisfaction. Provided the status report to CFO.
- Applied accounting, finance, payroll, budgeting, procurement, and human resources concepts and best practices to related activities and interaction with financial staff serve as the lead business liaison between stakeholders, customers, end users, and vendors.
- Worked with new and existing customers in order to identify customer needs and recommended business process or system changes to help achieve division outcomes.
- Developed scope of work statements, work breakdown structures, resource allocation models, and implementation action plans.
- Identified functional requirements for necessary software, data storage and retention, define workflow and business process changes.
- Developed cost and benefit estimates to establish project worth, including the development of alternatives and recommendations for new acquisitions or changes to existing applications or equipment.
- Provided technical support to development and project teams for configuration, conversion, data extraction, data migration, validation, testing, implementation, integration, and quality assurance.
- Prepared and maintained documentation, including procedures, system specifications, technical documentation, computer training materials and user manuals in compliance with legal and regulatory authorities and recorded management best practices.
- Managed and coached teams with Agile Scrum , removed impediments, facilitate tasks, and manage resources to ensure objectives are being met.
- Scheduled and facilitated of all aspects of the Scrum framework, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospectives.
- Worked with product owner, helped to maintain the sprint backlog, and burndown charts.
- Defined metrics to correlate elapsed time with scope of work completion.
- Identified and removed impediments to the success of the Sprint.
- Identified and communicates potential risks to the completion of the Sprints, including resources, costs, and external dependencies.
- Created and implemented change management, process and document management strategies and plans that maximized employee adoption and usage and minimized resistance.
- Conducted professional product training sessions in both small and large forums, in person and via web cast aligned training with user specific goals and responsibilities.
- Redefined the business process, and managed the document in SharePoint.
Confidential
IT Project Manager / Scrum Master
- Managed large scale high visibility IT Government programs in the execution of unemployment insurance, financial system, network, infrastructure, integration, data centre, and information management projects, and finish the projects within time, cost/ budget with the best practices, such as PMP, ITIL, Six Sigma, and Agile Scrum , SOX, PCI DSS, GAAP to meet and exceed customer satisfaction.
- Monitored and controlled government portfolio including unemployment insurance and summer youth, for the whole IT department, and directly managed and coach 15 persons with the best practices, such as Agile Scrum , facilitated tasks and managed resources to ensure objectives were being met.
- Implemented applications based on government tax law and federal rules drawn by the Department of Labor.
- Participated in briefing regarding project-related decisions and project direction at the executive level.
- Established schedules and priorities also facilitated decision-making on scope, budget and schedule revisions.
- Developed scope of work statements, work breakdown structures, resource allocation models, and implementation action plans.
- Managed project schedules monitor milestones, activities, budget, etc. by scheduling tasks, deadlines and milestones for resources in Ms Project in support of the government IT program, provided the status report to the Director of IT Department.
- Monitored and controlled the project on a day-to-day basis, directs and supervises all support resources for the performance of project assignments and activities.
- Facilitated the regular project meeting and JAD session to establish project requirement.
- Managed compliance to PM processes, also analyzed, created, maintained and constantly looked to improve production processes and business processes.
- Created the change management process. Implemented business reengineering, document management.
- Managed and coached teams with Agile Scrum , removed impediments, facilitated tasks, and managed resources to ensure objectives are being met.
- Scheduled and facilitated of all aspects of the Scrum framework, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospectives.
- Worked with product owner, helped to maintain the sprint backlog, and burndown charts.
- Defined metrics to correlate elapsed time with scope of work completion.
- Identified and removed impediments to the success of the Sprint.
- Identified and communicates potential risks to the completion of the Sprints, including resources, costs, and external dependencies.
- Coordinated and performed access control, application security, business continuity and disaster recovery planning, information security, risk management and operations security for the continual improvement.
- Reduced infrastructure and maintenance costs, improved service levels and enhanced application performance.
- Conducted professional product training sessions in both small and large forums, aligned training with user specific goals and responsibilities.
- Managed project teams to deliver complex tax and benefit system development and integration in .NET 4.0, SQL Server, XHTML, CSS, DHTML, JavaScript, PL/SQL, Mainframe, CMS, UML, Section 508, TFS, IIS, TCP/IP, DNS, and Proxy Servers environment, implemented SharePoint configuration and customization
- Leaded the team for migrating .Net from 1.1 to 4.0, and managed the dependency during the migration.
Confidential
Project Manager / Scrum Master
- Managed project/ client expectations based upon approved project requirements in support of existing application modernization, and data centre security efforts along with the best practices, such as PMP, ITIL, CISSP, Agile Scrum , PCI DSS, SOX.
- Managed and monitored enterprise level projects and clouding computing project, e.g. Child Care System, financial payment and billing system, and the military fee assistant redesign system which is a part of the project which includes Membership, Applicant and Eligibility, Benefits and Claims processing, and Regulatory and Compliance, etc. to ensure to finish the contract on time within the scope and budget with the contract value 1,446,042.95.
- Performed risk analysis and established project critical success factors and SLA to ensure the quality of project deliverables.
- Provided technical support to development and project teams for configuration, conversion, data extraction, data migration, validation, testing, and quality assurance.
- Analyzed, developed policies, rules, procedures in accordance with department goals, objectives, and change management.
- Maintained a project management tool, Microsoft Project, in support of programs, prepare regular project status updates directly to the acting CIO.
- Created and implemented change management, process and document management strategies and plans that maximized employee adoption and usage and minimized resistance.
- Coordinate and lead meetings with internal staff and external contract staff and clients.
- Developed and maintained effective working relationships with team members, and stakeholders to ensure quality service and handle inquiries, problems and updates as needed.
- Managed and coached teams with Agile Scrum , removed impediments, facilitated tasks, and managed resources to ensure objectives are being met.
- Scheduled and facilitated of all aspects of the Scrum framework, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospectives.
- Worked with product owner, helped to maintain the sprint backlog, and burndown charts.
- Defined metrics to correlate elapsed time with scope of work completion.
- Identified and removed impediments to the success of the Sprint.
- Identified and communicates potential risks to the completion of the Sprints, including resources, costs, and external dependencies.
- Reduced infrastructure and maintenance costs, improved service levels and enhances application performance.
- Reviewed technical document, such as system architecture, and recommend and implemented new technology solutions.
- Managed teams to deliver complex system development and integration in .NET, Java, PHP, SQL Server, Oracle, SSRS, XHTML, CSS, DHTML, JavaScript, Java, CMS, Crystal Report, PL/SQL, UML TFS, IIS, TCP/IP, DNS, and Proxy Servers environment.
- Conducted professional product training sessions in both small and large forums, aligned training with user specific goals and responsibilities.
Confidential
Software Engineer/Project Team Leader / Project Management / Scrum Master
- Managed the financial software implementing enhancements, development and maintenance of business software by performing software development life cycle using object-oriented concepts and providing technical support for Department of Transportation FAA contract which is one of the important portion in the whole contract with the contract amount of 70 million with an estimated value of 200 million if all options are exercised.
- Managed project / client expectations based upon approved project requirements in support of existing application modernization efforts along with the best practices, such as PMP, Agile Scrum , Spiral, Waterfall, SOX.
- Responsible for project scope, schedule, cost, quality, risk, disaster and recovery and lead the improvement in internal processes along with the industry best practices, implemented risk mitigation options as appropriate.
- Aligned and budgeted resources to particular project, estimated effort, and managed the deliveries priority.
- Managed and coached teams with Agile Scrum , removed impediments, facilitate tasks, and manage resources to ensure objectives are being met.
- Scheduled and facilitated of all aspects of the Scrum framework, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospectives.
- Worked with product owner, helped to maintain the sprint backlog, and burndown charts.
- Defined metrics to correlate elapsed time with scope of work completion.
- Identified and removed impediments to the success of the Sprint.
- Identified and communicates potential risks to the completion of the Sprints, including resources, costs, and external dependencies.
- Reviewed and prepared regular team project status report for management.
- Communicated at different levels of the management and stakeholders to coordinate appropriate resources for the project to ensure the commitment to assignments.
- Provided technical support to development and project teams for configuration, conversion, data extraction, data migration, validation, testing, and quality assurance.
- Coordinated and performed access control, application security, business continuity and disaster recovery planning, information security, risk management and operations security for the continual improvement.
- Analyzed, leaded and implemented the configuration management.
- Implemented innovative processes, document management to continually move the company forward.
- Assisted to pass the CMMI level III appraisal, which make contribution for the eligibility of the company contract re-compete.
- Used development tools/languages such as C , VB.NET, Oracle, MS SQL Server, .NET Framework, ASP.NET, ADO.NET, XML Web Services, XML, XSLT, Crystal Report, PL/SQL, Microsoft IIS, JavaScript, Html, VBScript, Section 508, TFS, , IIS, TCP/IP, DNS.
- Conducted professional product training sessions in both small and large forums, aligned training with user specific goals and responsibilities.
Confidential
Software Engineer/ Project Team Leader / Project Management
- Managed mortgage and banking financial project delivery, legacy application support using Agile, Spiral, and Waterfall.
- Responsible for development and maintenance of business application by performing software development life cycle, implementing enhancements and bug fixes and providing technical support to the computer user community.
- Managed teams with Agile Scrum , removed impediments, facilitate tasks, and manage resources to ensure objectives are being met.
- Scheduled and facilitated of all aspects of the Scrum framework, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospectives.
- Worked with product owner, helped to maintain the sprint backlog, and burndown charts.
- Defined metrics to correlate elapsed time with scope of work completion.
- Identified and removed impediments to the success of the Sprint.
- Identified and communicates potential risks to the completion of the Sprints, including resources, costs, and external dependencies.
- Used development tools/ language such as C , VB.NET, MS SQL Server, .NET Framework, ASP.NET, ADO.NET, XML Web Services, XML, XSLT, PL/SQL, Microsoft IIS, JavaScript, Html, VBScript, SharePoint.
- Used object-oriented concepts to improve the usability and development efficiency.
Confidential
Application Development / Project Manager
- Planed and managed multiple projects for government contract using Agile, Spiral, and Waterfall, etc.
- Communicated and coordinated with contracting officer CO , contracting officer's technical representative COTR , senior management, etc. regarding the project, and provided status report to the higher level management.
- Performed software development life cycle in procurement life cycle for DC government contract, procurement, Solicitation, RFP, training and healthcare management project.
- Using object-oriented concepts, implemented enhancements and bug fixes and provided technical support.
- Managed teams with Agile Scrum , removed impediments, facilitate tasks, and manage resources to ensure objectives are being met.
- Scheduled and facilitated of all aspects of the Scrum framework, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospectives.
- Worked with product owner, helped to maintain the sprint backlog, and burndown charts.
- Defined metrics to correlate elapsed time with scope of work completion.
- Identified and removed impediments to the success of the Sprint.
- Identified and communicates potential risks to the completion of the Sprints, including resources, costs, and external dependencies
- Redesigned the back end Access application using SQL Server, Oracle, ASP, VBScript, ASP.NET, JavaScript, PL/SQL, HTML, Photoshop, FTP, CMS, DSF, and Section 508 to the modernized internet/intranet application.
- Conducted professional product training sessions in both small and large forums, aligned training with user specific goals and responsibilities.
Confidential
Web Application Development/ Project Team Leader
- Planed and managed multiple projects using Agile, Spiral, Waterfall, and configuration management for DC government contract.
- Communicated and coordinated with CO, COTR, senior management, etc. regarding the project, and provided status report to the higher level management.
- Performed software development life cycle in procurement life cycle for DC government contract, procurement, Solicitation, RFP, training and healthcare management project.
- Redesigned the back end Access application using SQL Server, Oracle, ASP, VBScript, ASP.NET, JavaScript, PL/SQL, HTML, Photoshop, FTP, CMS, DSF, and Section 508 to the modernized internet/intranet application.
- Responsible for computer installation, configuration, maintenance and trouble shootings.
- Conducted professional product training sessions in both small and large forums, aligned training with user specific goals and responsibilities.
Confidential
Coordinator
- Managed the information related youth, nursing, and healthcare field subject to HIPAA compliance requirements.
- Coordinated the meeting, prepare internal memos, receive all incoming calls, and performed data entry and other service support functions.
- Produced weekly status report to the management.
- Maintained Database management in MS Access application.
Confidential
Project Manager
Focus on Foreign Affair, Information System, Technology Exchange, Statistics, Education and Training
Department of Foreign Affair Project Manager
- Performed information management in support of business operation, such as manage information technology, statistics from government agencies related to the power material, personnel administration regarding foreign affair, education, and training, etc.
- Communicated and coordinated with Foreign Affair Department of State Power Ministry in Beijing on behalf of Henan Province Power Bureau regarding foreign affair.
- Communicated and coordinated with C-level management in both hierarchical and matrix work environment.
- Reviewed official document executed in the organization.
- Coordinated foreign affair event in international, domestic technology exchange and training conference in the power and information industry.
- Managed passport and visa for the provincial government bureau.
- Managed the IT projects and training.
Department of Power Material Supply and Procurement Functional Manager
- Performed information management in support of business operation, such as manage information technology, statistics from government agencies related to the power material supply and procurement, personnel administration regarding foreign affair, education, and training, etc.
- Coordinated international and domestic procurement, and manage sub-contracts through the procurement life cycle.
- Attended technical review of the electric product from various vendors.
- Analyzed the requirement for the power plant equipment and making recommendation.
- Communicated and coordinated with C-level management in both hierarchical and matrix work environment.
- Reviewed official document executed in the organization.
- Coordinated foreign affair event in international, domestic technology exchange and training conference in the power and information industry.
- Managed passport and visa for the provincial government bureau.
- Managed the IT projects such as human resource and foreign affair system in FoxPro, VB, and MS Access application.