SUMMARY

• PMP Certified Project Manager with 10+ years of IT experience.
• Career emphasis on project management, project coordination, offshore coordination, financial management, production support, report development with strong experience supporting multi - tier systems.
• Exposed to complete project management life cycle starting from scope definition, preparing project plan’s, WBS, resource, time & budget management, project execution and monitoring-control and successful closure.
• Possess good knowledge of PMI methods, procedures and tools used for project management, well versed in PMBOK Methodologies (Project Management Body of Knowledge) and also good knowledge in SDLC development methodologies (Waterfall and Agile).
• Project leadership for application development including budget & time control, status reporting, client and project team coordination.
• Possess strong business analysis, strategic skills and technical presentation skills.
• Communicates clearly, honestly and concisely with all levels of management, cross functional teams and all stakeholders.
• Successful track record of problem solving and taking initiatives to enhance customer satisfaction.
• Proven ability to manage multiple projects in parallel under stringent time lines.
• Very strong organizational and technical skills, focused on getting the job done and not shying away from a challenge. Results-oriented with strong self-motivation and a quest for excellence.
• Experience in offshore coordination and client/partner communication with good experience in global delivery model across multiple time zones.
• Quick learner, adaptable and flexible to the ever-changing technology environment. Mentored and cross trained other team members.
• Able to quickly assess and utilize the appropriate response to meet the specific needs of the business requirement at hand.
• Good at leading and motivating staff to apply skills and techniques to solve dynamic problems.
• Strong analytical, problem solving, negotiation, communication, presentation, and interpersonal, and organization skills. I strongly believe in “whatever you are, be the best”
• Hands on experience with Project Management Tools - MS Project, MS Office and MS Share Point.

TECHNICAL SKILLS

Management tools: Microsoft Project 2007, MS SharePoint, MS Office and Visio

Web/Application Servers: IIS, Apache Tomcat 4.x, WebLogic7.0/8.1/9.2,JBoss 5.x

Operating Systems: Windows 2000/2003, Sun Solaris, Linux

Programming: Java, J2EE, JSP, EJB, JMS, JDBC, HTML, Java Script, & XML

Reporting/OLAP Tools: Brio 6.2.x, Brio SQR, Microstrategy and Crystal reports

Database: Oracle 9i/10g, Sybase12.x

Others: Quality center, BMC Remedy, Borland Caliber RM, PL/SQL, PVCS, TOAD, FTP, TIBCO, Autosys, Sitescope, Eclipse, Shell Scripting and QTP.

PROFESSIONAL EXPERIENCE

Confidential, Dublin, OH

Project Manager

Responsibilities:

• Creating project schedule, work breakdown structure and estimate packages during the different phases.
• Establishing and maintaining project performance metrics and communicating to the stake holders.
• Execute approved project plan and coordinate with the various (up/down stream) application teams.
• Coordinate various activities throughout the SDLC including requirement gathering, analysis and design, preparing project plan, project execution and monitoring & control.
• Assigning roles & responsibilities, gathering LOE from the team, compose time, cost schedule plan.
• Project status tracking, identifying risks and preparing the risk responses/ mitigation strategies, managing change requests and assuring completion by baseline.
• Coordinate between client & project teams by working closely with technical leads and testing teams to meet company standards and achieve defined milestones.
• Facilitating CCB meetings and follow the integrated change control process.
• Work with QA teams to ensure quality and integrity of the system.
• Updating the project documents & status reports on SharePoint. Interact with senior managers and report the status to them periodically.
• Responsible for conducting internal IT audits to ensure project passing all audit constraints and provide all required supporting documents to pass audit approval.
• Manage Offshore-Onsite model and implement outsourced projects from planning to delivery phase.
• Providing directions, support to the project team and making sure to achieve the delivery objectives on time with expected quality.
• Preparing lessons learned and end of project reports.
• Conduct scope verification process and getting user acceptance and formal closure procedures.

Confidential

Finance & Project Coordinator

Responsibilities:

• Responsible for managing and coordinating budget management activities between project teams as well as forecasting budget and accruals.
• Create templates for Work Request Document, which was used to track the resources & their costs for a given work.
• Communicate with finance leads/ Business sponsors and project managers in funding recovery process.
• Responsible for updating, validating & tracking funding requests within business case analysis tool.
• Responsible for creating finance related reports, communicate with senior management and PMO.
• Involve in analyzing business & functional requirements and preparing project management plan.
• Document the user stories and communicate with offshore development teams and coordinate the project plan implementation with the teams located in different geographic regions.
• Ensure timely issue resolution and appropriate issue escalation. Ensure mitigation plan is in place for gaps, issues, and risks.
• Interact with clients, management and development team for any change to scope as part of integrated change control process.
• Assist project managers in performing variance analysis, conducting assessments, project forecasting, managing changes and producing management reports.
• Coordinate development and system test teams to negotiate possible deployment dates, test requirements and other issues.
• Communicate with various groups of stakeholder to track project status, defects and action items.
• Coordinate user acceptance testing (UAT) to validate developed system, and ensuring in meeting the business requirements and business is satisfied with the application and its functionality.

Confidential, Omaha, NE

Lead Test operations

Responsibilities:

• Coordinating deployment of product builds in various test environments based on build requests. Handling the versioning and configuration management of builds through tools.
• Working with development and offshore team in resolving environment and configuration issues.
• Monitor the activities during build window every day and report the status of applications on a periodic basis.
• Escalate the emergency build requests to appropriate levels of approval and deploy them.
• Documented processes and procedures of build deployments, back - out strategies, various issues and resolutions on SharePoint to guide the other team members.
• Production Support Lead & Offshore coordination
• Manage the maintenance and production support activity of various Qwest gateway applications. Lead the team responsible for Java-Weblogic and UNIX based application which helps Qwest systems to communicate with external or third party systems. In another assignment worked on supporting an access control system, customer detail system and a network workflow application. Responsibilities include;
• Maintenance & production support of multiple applications by attending SWAT calls to determine the root cause and resolution for production outages.
• Participate in Service Level Agreement (SLA) meetings with external partners.
• Organizing the Service Level rating (SLR) process meetings.
• Scheduling meeting with development team and Testers team to plan for the dates and to discuss the strategy to implement releases.
• Attending CCB meetings to discuss production changes and new enhancements.
• Deploying the new code/builds in production environment for any code fixes or enhancements.
• Schedule a Go-No-Go meeting with different groups like ESP, development, SCM, testing and other partners if the release has impacts on other applications.
• Attending Release Definition Document (RDD) reviews. Review the test s and disaster recovery plans.
• Coordinating with System administrators, DBAs, vendors/clients for any production changes like build deployment and software upgrades.
• Deploy the approved new code releases in TIBCO & web logic production environment.
• Configuring the Sentry, SiteScope alarms and restoring the production services as per SLA in case of any outages/incidents.
• Used BMC Remedy tool to handle Change requests and incidents.
• Attending SOA (service outage analysis) meetings and postmortem meetings.
• Created & modified Shell scripts to enhance monitoring and automating production maintenance activities.
• Maintained integration environment by deploying new builds on Integration systems and updating configuration as and when required.

Confidential, Philadelphia, PA

Encounters Report Development

Responsibilities:

• Involved in gathering and analyzing requirements from Business user.
• Prepared Detail Design Document for Interfaces and Encounter programs by understanding the Facets and Encounters Data models.
• Involved in validating the data between encounters, Facets Data with Data Warehouse data.
• Involved in creation of data mapping documents for DPW data and encounters data model using ERWIN.
• Created several reports using the Crystal Reports and performed the testing using the encounters data. Involved in extract analysis, regression testing and impact analysis.

Confidential, Southfield,MI

Capitation Report Development

Responsibilities:

• Worked on implementing a New System to update the existing software to comply with new regulations by Health Insurance Portability and Accountability Act (HIPAA).
• Created detail design documentation for interfaces and programs by gathering and analyzing business requirements for Provider Capitation from End - user.
• Prepared functional and technical specifications Document for various reports by studying the existing systems.
• Involved in design and development of summary tables, which are mainly used for reporting purpose across the enterprise and perform testing using the Facets.
• Designed and developed various reports by gathering and analyzing business requirements using Brio Report Builder and SQR from FACETS environment for Provider Capitation, Claims & Billing business functional areas.
• Involved in generating reports from client server and printing from the mainframe legacy system.

Confidential

Software Developer

Responsibilities:

• Involved in all stages of design, development, and deployment of new Java based applications.
• Work directly with management & clients in requirement gathering, documenting and analysis.
• Assisted in designing, building, and maintaining database for java based applications.
• Worked with administrators configuring Weblogic, web servers and inter - systems configuration issues.
• Major role in analyzing functional specifications and preparing the technical analysis reports, performed coding, testing, reviews, code walk-through and in fine tuning the programs.