SUMMARY

• Over 13+ years of experience in all phases of SDLC including analysis, design, development, documentation, testing and production support of software applications in telecommunications, manufacturing and E - Commerce domains.
• 10+ years of extensive experience in managing multiple complex projects (budget approx. 5 million USD) consisting of onsite and off shore resources using both Agile and Waterfall methodologies.
• Coordinated with onsite, offshore and remote resources, 3rd party vendors for issue resolution, managing scope, timelines, resources and project budgets.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning and demos.
• In depth understanding of agile techniques such as test driven development, scrum, time boxing, story point estimation, and continuous integration.
• Proficient Project Manager with strong problem-solving, communication, inter-personal, presentation skills and comfortable to work in multifaceted development environments.
• Experienced in working as implementation co-coordinator for the Disaster Recovery Exercises
• Experienced in analyzing business requirements, functional and technical specifications.
• Experienced in Manual and Automation testing, test strategies and methodologies such as white box (unit testing) and black box testing (system, integration, UAT and ORT).
• Experienced with Remedy and Service Now tools for creating change requests, incident report and emergency requests for releases.

TECHNICAL SKILLS

SAP: EPM 10 (SAP BPC 10), SAP BW 7.3, BOBJ 4.0

Operating Systems: UNIX, Windows, LINUX.

Languages: Java, JSP, Servlets, COBOL, HTML, Jscript, XML, VBscript, SQL. PL/SQL, C, C++

Middle Layer: MQ Series, Tuxedo, Tomcat, Data Stage, BPM/WPS.

Tools: JIRA, Confluence, Service Now, Exceed, SQL plus, TOAD, Oracle Developer, IBM Websphere Portal & Commerce, Bamboo, Clearcase, SVN

Automation Testing Tools: QTP9.0/9.2, Quality Center 9.X/10.0/11.0/ALM Clearcase,Clearcas

PROFESSIONAL EXPERIENCE

Confidential, OH

IT Agile Project Manager

Responsibilities:

• Gathered project requirements and defined the scope for the projects that are scheduled for release.
• Facilitated backlog grooming, daily stand up meetings, sprint planning, review, and retrospective meetings.
• Made use of JIRA and Confluence for running the projects using Agile methodology.
• Coordinated evaluation of scope change, estimates, priority and trade-offs with Business and Product Owners.
• Co-ordinated development activities with end-to-end teams consisting of onshore, offshore and remote resources, SME’s as well as 3rd party vendors.
• Ensure that testing was completed successfully and requirements were met across websites, desktop, POS and mobile applications.
• Defined, tracked and controlled costs, timeline and scope for the approved projects and ensured that the project is within the budget.
• Distributed weekly status reports to the senior management on weekly basis documenting progress, issue, risks, costs etc.
• Created and executed project work plans using MS Project and revised as appropriately to meet changing needs and requirements.
• Conducted release planning meetings with project team and stakeholders to develop the release plan.
• Created changes requests, incidents and emergency requests using Service Now.
• Participate in CAB meetings and got the necessary approvals for project’s Go-Live.
• Facilitated validation meetings, post release coverage and defect triage after the project’s Go-Live.

Environment: MS Project, MS Excel, MS Visio, Lotus Notes, JIRA, Confluence, Service Now.

Confidential, IL

IT Agile Project Manager

Responsibilities:

• Managed the project development activities including scope change, timelines, costs, resource and closure.
• Ensured that product backlog has been groomed and scope has been identified for the upcoming sprints.
• Used Confluence for status reporting, documentations purposes and JIRA for the keeping tracks of sprints, tickets etc.
• Ensured that project team members have the knowledge, support, and guidance to complete assigned tasks to the client's specifications.
• Conducted and lead daily stand up meetings with team members, product managers, client sponsors and ensured that the issues are resolved and project is on-schedule.
• Tracked the status of each active task against the project plan (MS Project) and ensured that the project is meeting the deliverables initially scoped.
• Ensured projects are on schedule by alerting team members when tasks are ready.

Environment: MS Project, MS Excel, MS Word, MS Visio, JIRA, Confluence.

Confidential, IL

IT Agile Project Manager/Program Manager

Responsibilities:

• Gathered project requirements and defined the scope for the projects that are scheduled for release.
• Performed project management including planning, project scheduling, providing project estimates, analysis, risk management, issue tracking and resolution.
• Facilitated backlog grooming, daily stand up meetings, sprint planning, review, and retrospective meetings.
• Helping the team in overcoming impediments.
• Made use of JIRA and Confluence for running the projects using Agile methodology.
• Coordinated evaluation of scope change, estimates, priority and trade-offs with Business and Product Owners.
• Worked with product owner to ensure project backlog is groomed, prioritized and maintained.
• Created project launch as well as closure materials, presented and secured approvals from the stakeholders via project cadence meeting.
• Co-ordinated development activities with end-to-end teams consisting of onshore and offshore resources.
• Defined, tracked and controlled costs, timeline and scope for the approved projects and ensured that the project is within the budget.
• Calculated ROI for the projects using the project valuator tool.
• Created program management dashboard that keeps tracks of project budget as well as contains the year to date spend of the projects, resources at program level.
• Worked with accounting team on adjusting the project costs, reconciliation etc.
• Created and executed project work plans and revised as appropriately to meet changing needs and requirements.
• Conducted release planning meetings with project team and stakeholders to develop the release plan.

Environment: MS Project, MS Excel, MS Visio, Lotus Notes, JIRA, Confluence, Share Point.

Confidential, IL

IT Agile Project Manager

Responsibilities:

• Performed project management including planning, project scheduling, providing project estimates, analysis, risk management, issue tracking and resolution, change control, status reporting, and quality assurance to ensure delivery.
• Conducted workshops for understanding the business needs and review of solution design.
• Facilitated backlog grooming, daily stand up meetings, sprint planning, review and retrospectives.
• Conducted demos and gathered customer feedback/inputs for improvements.
• Worked with the team to create clear and concise user stories.
• Assisted team with making appropriate commitments through story selection, sizing and task definition
• Provided presentations/status to executive leadership on the project progress, cost, risk and issues.
• Established end-to-end teams consisting of onshore and offshore resources in a matrixed environment.
• Defined, tracked and controlled costs, timeline and scope for the approved projects using iterative/agile methodology and standards and ensured that the project is within the budget.
• Conducted release planning meetings with project team and stakeholders to develop the release plan.
• Co-ordinated the release activities and ensured smooth delivery of the project into production environment on the day of Go-Live.
• Created and executed project work plans and revised as appropriately to meet changing needs and requirements.
• Conducted and lead daily status meetings with team members, business partners, sponsors and other third party vendors and ensured that the issues are resolved and project is on-schedule.
• Created and distributed daily status reports documenting progress, issues, etc to the stakeholders.
• Performed defect management using Quality Center.

Environment: MS Project, MS Excel, MS Visio, Lotus Notes, Mercury Quality Center 11.0/ALM, Share Point.

Confidential, IL

IT Project Manager

Responsibilities:

• Performed project management for a development project to automate existing customer incentive program.
• Established the development team consisting of onshore and offshore resources.
• Allocated resources to the tasks and worked with the team in redistribution of the tasks.
• Ensured that project team members have the knowledge, support, and guidance to complete assigned tasks to the client's specifications.
• Conducted and lead daily status meetings with team members, product managers, client sponsors and other third party vendors and ensured that the issues are resolved and project is on-schedule.
• Tracked the status of each active task against the project plan (MS Project) and ensured that the project is meeting the deliverables initially scoped.
• Performed defect management using Quality Center tool.
• Documented test and use cases for various phases of the test cycles, conducted walk-thru and obtained project team approvals.

Environment: MS Project, Connections, MS Excel, MS Visio, Rally, MS Outlook, Mercury Quality Center 11.0/ALM.

Confidential, TX

Consultant - Project Manager/Test Manager

Responsibilities:

• Managed multiple projects involving each with a team of approximately 8+ members simultaneously including project estimates, resource availability, planning &, onsite test resources, virtual teams and coordination with offshore resources for issue resolutions, escalation, etc.
• Ensured that project team members have the knowledge, support, and guidance to complete assigned tasks to the client's specifications.
• Managed stakeholder expectations and improved the project performance against competing demands on scope, cost, and schedule.
• Conducted and lead daily status meetings with team members, product managers, client sponsors and other third party vendors and ensured that the issues are resolved and project is on-schedule.
• Tracked the status of each active task against the project plan (MS Project) and ensured that the project is meeting the deliverables.
• Ensured that change and release management process have been adhered to, for changes in the scope of project, code deployment and go-live
• Created and distributed daily status reports documenting progress, issues, etc.
• Cross-trained other team members to reduce key dependencies for various projects.
• Conducted one-on-one meetings regularly and performed annual review of the team members from an admin manager perspective.
• Mentored new associates about test management responsibilities, process and procedures.
• Performed defect management using Quality Center and Rally tool.
• Documented test cases and test scripts for various phases of the test cycles, conducted walk-thru and obtained project team approvals.
• Ensured testing is on schedule by alerting team members when tasks are ready for processing.
• Prepared and validated the test data for executing the test cases.
• Exported requirements, test cases from MS Excel to Quality Center.

Environment: Mercury Quality Center 9.0/9.2/10.0/11.0, MS Project, SharePoint, EFMS, MS Excel, MS Visio, Rally, MS Outlook.