Profile

• Several years of diverse and increasingly challenges, experience obtained through technical and senior management
• level positions at various Large Consulting Co, IT Consolidation of Off Shore and Out Source management, Internal IT Management private and public sector at such organizations as SMS Shared Medical Systems, PECO Electric Utilities, IBM's ISSC, DuPont Industries, Campbell Soups Inc and currently Public Sector City Government The City of Philadelphia.

Areas of Expertise

• Strategic planning and Project Implementation Consolidations of Enterprise Services, Application, Platform Ops
• Large Outsourcing Projects Disaster Recovery Business Continuity Site Planning

Career Summary

Proven success in directing, managed and overseeing Multimillion dollar offshore results oriented projects, managed global network migration and consolidation projects from various overseas locations to within the US boarders for large US Corporate Head Quarter while performing duties as a member of the Program Management and Business Integrations Services team. While an Project Manager of the City of Philadelphia, I was responsibilities consistent directing projects that provided team leadership, authored documentation i.e., RFPs, business impact analysis , affirm and verify information gathering conferences, for the sole purpose of following project scope and procedures using the SDLC process, planned and executed business/process plans, including scope development. Additional duties included business analysis, project consulting and guiding technical personnel. Performed quality assurance functional duties where strategically required.

Languages/Tools/Platforms/Environments:

Confidential

Microsoft Project, Office Suite, Visio, Test Director, PVCS tracker, Rational Test Suite Test Manager , HP Open View, ORACLE, ASP.NET apps, SQL, SharePoint , Documentum imaging electronic publishing environment, enterprise document repository . Legacy systems, Mainframe DB2, COBOL, CICS, Storage media and control/management software

Confidential

IT Operation Manager and Service Implementation Project Management, City of Philadelphia DHS

Manage various projects for DHS IT operations on a MS Windows platforms and environments, working with social service business agencies and units, involved in new and existing systems and environments, operational enhancements and implementation deployed strategies, Team building, support methodologies. Define functional business operations requirements for critical applications and integrated software and deployed operation projects, City wide IT operational enhancements for social services across all City social service agencies. Manage a staff of 21 to 25 ranging from Contractors, represented Union and non-Union City employees.

Infrastructure Projects

Managed infrastructure teams with assistance on development of a formal project planning process: creating a detailed project plan that detail tasks, milestones, resource assignments, and dependencies. Tracked progress to identify problem areas that require intervention. Utilized scope, issue and risk management practices to keep project on task and aligned with project and implementation time-frame.

Telephony Low Level auxiliary Data Center DHS

• Oversee staff responsible for service delivery at its highest standard to the City of Philadelphia, and maintained an update to date technical understanding of the data center and telephony products and support services. Staff responsibilities for data storage and data backup aligned with city enterprise archives standards as well as telephony requirement for the City of Philadelphia departments and agencies.
• Additional duties and responsibilities consist of managing project teams, the creation of Project Governance, Charters, and author of RFP and RFI's, Statements of Work for Contract expectations aspects of project activities for identification of required process monitoring, Project work flow inception to completion and turnover of enterprise operations/or application support.

Confidential

IT Program Manager/Sr. Project Manager PMO/Enterprise Operation, City of Philadelphia Telecom Systems

• Manage projects for various City agencies and departments on multiple platforms and environments, working with business units and agencies, involved in new and existing applications including environment enhancements using managed implementation and deployment strategies, Team building, supported methodologies. Define functional business requirements for strategic interfaces for critical applications and implementing integrated software projects, eBusiness and City wide document management and Electronic Imaging strategies.
• Additional duties and responsibilities consist of overseeing and managing the City of Philadelphia's Tele-Com technical staff and assistance other City departments and agencies with significant technologies and the undertaking of managed departmental IT initiatives as directed by CTO, CIO and Deputies. Those duties consist of managing project teams, business analysis and mentoring of Jr. Business and Project staff, the creation of Project Governance, Charters, and author of RFP and RFI's, Statements of Work for Contract expectations and City ITGB requests and requirements as necessary. Involved in all assigned aspects of project activities for identification of required process monitoring, Project work flow inception to completion and turnover of enterprise operations/or application support for e-business and production. Vendor Management of Telephony and Communication Radio and Phones installation of a 20 member teams.
• SPK Enterprises Inc. Director of Technology
• IBM's subsidiary: ISSC Out sourcing/Consolidations
• DUPONT Marshall Laboratory's: Application conversion of Accounts Payable and Financials
• AETNA Healthcare Corporation: Applications conversion project manager legacy applications Qwest Interactive: Dev. - Team of Online TAX payments for the Federal Government IRS and U.S Treasury Dept.
• SEI Corporation Project Analyst: Applications Source Code release management

Confidential

Installation Programmer Software Analyst

• Lead and performed software installation teams, provided on-call support of SMS proprietary
• software developed for customer based client systems, both onsite and remotely using HIPAA guidelines.
• Customized and developed clinical interfaces and medical software to resolve application errors and work-arounds.
• Performed as developmental liaison for the DB2 development group on corrective methodologies for DB2
• based installed applications for developed customer software installs.
• Performed user and business requirements analysis for project installs through client interviews.

Confidential

PECO Philadelphia Electric Company Outsource Manager, Data Center Operations client 10M outsource project Campbell Soup Company Outsource Manager Outsourcing client 8M outsource project DuPont's Global Data Center Outsource Transition Supervisor client 20M outsource project Manager of Data Center Operations and Applications

Confidential

• Managed and reviewed operational procedures to ensure corrective action taken when necessary.
• Interfaced with users to determine and verify accuracy of new or modified on-line batch systems.
• Provided technical assistance to all in-house departments associates systems users.
• Maintained production standards ensuring proper naming conventions
• Supported system operations and provided maintenance of third party software and products.
• Supervised a staff of 10 employees within a total shift coverage of 24 x 7 data center operation,