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It Manager Resume Profile

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NY

Career goals:

To secure a leadership position in Information Technology IT with the ability to have a positive impact on the direction and success of the team.

Management Expertise:

I have a broad and deep knowledge of IT. I am as fluid with Telecomm technicians as I am with a Web Developer. I implemented highly complex multi-location manufacturing systems in one year and moved to the unique idiosyncratic functions of a CRM system the next. I listen, learn and pay attention to detail. These skills enable me to be a successful project manager. I eagerly take on projects delivering high quality results. I am a strong mentor for staff and a solid advisor for executive staff.

Professional Skills:

Network Administration Active Directory , Cisco wide area communications, CRM processes, VoIP and telecommunication implementation, Contract and SLA administration, Continuous Process Improvement ITIL , regulatory compliance SOX, FDA ISO , security controls PCISC . Database administration. ERP implemetation and on going support.

Professional experience:

Confidential

  • I became the first IT Manager in a small medical device manufacturing company specializing in foot care, prosthetic interfaces and skin care. I worked with the leadership to develop key performance indicators KPIs to act as a nexus of the information collection. It was critical that the weekly KPIs were reported within a day of closing. The process was so successful it is still being used today. I was tasked with investigating and implementing a fully integrated in-house ERP system. This system provided the infrastructure to accommodate the company's growth from 10m to 20m in less than three years.
  • Silipos was sold to a large multi-national corporation in 2000. I was part of the management team that oversaw the US operations. I developed a wide area network plan that spanned 7 locations in North America, Europe and Australia. I executed a common IP strategy, integrated Windows Active directory into daily operations and ensured the network security through Cisco IOS devices. This more efficient design of T1 and E1s saved the corporation 840,000 over 3 years.
  • In 2004 Silipos was acquired by PC group formerly Langer, Inc . The corporation needed a centralized IT infrastructure and management. I became the Corporate Director of Information Systems for seven locations globally and eight staff members. I actively managed 14 key vendors for second level support.
  • I am responsible for overall IT strategy, direction and regulatory compliance for all locations domestic and international. My responsibilities include policy decisions, budgeting, planning, contract negotiations and operations oversight. I am directly involved in process re-engineering, project initiation, staff organization and intra-company asset coordination.
  • Wrote guidance documents for SOX compliance and implemented internal audit system in 4 months.
  • Re-Implemented JD Edwards Oneworld at Deer Park location with mods.
  • Implemented automated call center with 7 operators and CRM operations.
  • Evolved Network Architecture to keep up with the needs of the corporation using Cisco multipoint networking.
  • Implemented MS Dynamics Solomon for Corporate financial consolidation.
  • Created HIPAA compliant infrastructure at Philadelphia Medical Supply Center start up.
  • Implemented Blackberry/Web based CRM system that was shared by several divisions of the corporation.
  • Performed IT due diligence analysis for two acquisitions.
  • Executed legal contracts and integrations for European strategic partners.
  • Handled divestitures of company subdivisions over last two years.
  • IT budgeting and plan forecasting for all divisions.
  • Implementation of Exchange Mail system.
  • Responsible for the timely and successful delivery of over 110 IT projects.
  • Responsible for IT project presentation to Executive Management, communicating ROI, Timelines and resource usages.
  • Designed Implemented Distributed web reports via Intranet.
  • Implemented ITIL process life cycle for IT operations.
  • Responsible for Vendor contract negotiation for both IT and Telephony.
  • Project lead for successful migration to a Windows AD network with full integration into our UK offices.
  • Responsible for Telephony and VoIP based inter-office communications.
  • Web Project Leader in company's web projects through 6 versions.
  • Migrated our GroupWise e-mail system to Lotus Domino e-mail system to take advantage of distributed database technology.
  • Responsible for Video Conferencing.
  • Designed and implemented Business Forecasting System.

Confidential

  • Performed Systems Analysis on network scenarios to recommend method of connecting enterprise level copier/network printers spanning multiple locations.
  • Established new more efficient business methods in the inventory control and computer operations areas.
  • Responsible for budgeting and direction of Information Technologies for entire company.
  • Responsible for project initiation and maintain control of resources, vendors and budget control.

Confidential

  • Oversaw Documentation of entire network.
  • Wrote interface to automate information transfer from the Board of Realtors.
  • Managed 18 networks.
  • Managed UNIX integration into PC network.
  • Maintained data warehouse and wrote several report generating applications for end users.

Confidential

  • Traveled to customer locations across the country installing Novell networks.
  • Wrote custom FoxPro applications for the court reporting industry.
  • Installed GroupWise at 23 different sites.

Technologies

ERP implementations:

Sage Line 500, Oracle JD Edwards

CRM implementations:

Sage SalesLogix, Act for Notes

Operating Systems:

Wintel x86, x64, virtualized server instances, with some early experience in UNIX, PIC, MAC OSX, applications and hardware

DR Platforms

Windows Storage Server NAS, iSCSI SAN storage, CA D2D2T tiered layers for archiving and recovery

Databases:

MSSQL 2005, 2008, B'trieve, FoxPro

E-Mail:

Exchange, 2003, 2007, 2010, Blackberry Enterprise Server, Active Sync, Lotus Notes, GroupWise

Financial Apps:

SBT, Sage Enterprise, JD Edwards, Dynamics Solomon, Macola

Vendors:

Cisco,AT T, Verizon, Global Crossing, Microsoft, IBM, Dell, Compaq, Sage, Oracle

Microsoft Based Platforms:

Windows Server 2008/2003/2000, Active Directory, IIS, WSUS, Outlook, Exchange 2003/2010 MS Server technologies, MSSQL 2005/2008, Terminal

Server, MSI windows installation scripting

Networks Protocols:

Cisco Firewalls, Routers, VPN, TCP/IP, DHCP, DNS, SSL, 3DES, MPLS

Storage:

NAS, SAN storage technologies, CA backup software D2D2T tiered storage

Mobile

Blackberry Enterprise Server, Windows Active

synch, Android, Windows CE 5, 6, 7.5, iphone

Regulatory Environments

SOX SEC

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