OBJECTIVE

• I am interested in the Project Management position where I can utilize my skills best practices in managing multiple projects on time and within budget with the best quality. Experienced in IT and Business Management which I have acquired over twenty years of dedication.
• Background encompases managing cross functional projects in an agile or waterfall methodologies. Business affairs for large service organizations ensuring Security, Compliance, PMO policies and procedures, Cost Accounting utilizing GAAP standards, IT Service Deliver, Vendor Management, Risk/Issue, SLA Analysis-Control, and Monitor contracts, vendors and lead staff, Change Management, Software Hardware implementation, not limited to Supply Chain, Metrics, KPI's, Continuous improvements, Lean Business improvements, creating SOP's, Contract Management, and Release Management. Providing hands on analytical, attention to detail, critical thinking abilities, negotiation, leadership, motivate team, direction, and focus positive results and outcomes.
• My exceptional project management experience from initiation to closure of projects utilizing the PMI, SDLC, or Agile methodologies, Procurement/Sourcing, RFP/RFQ, Negotiations process, Supply Chain Mgmt, focused on company organizations strategic goals.
• Demonstrated excellent interpersonal and verbal/written communication skills. Ability to manage multiple projects in fast paced environments, convey complex solution to stakeholders, end users, and the business in a simplified manner. Strong leadership qualities and dedicated team player.

TECHNICAL SUMMARY

Microsoft 2010 Project Excel, PowerPoint, PPMC PPM, Remedy, Access Word, Outlook, and Visio SAP Clarity Oracle 10, Ariba Costpoint Livelink, Lotus Notes, Sharepoint 2010. SDLC Methodologies Agile or Waterfall environments.

PROFESSIONAL EXPERIENCE

Warner Brothers/Time Warner/HBO Entertainment industry in Burbank, CA

Capgemini

IT Service Deliver Management Department /Release Manager /Change Management SAP and Infrastructure Projects

• Schedule and Manage SAP and infrastructure Changes and Release into Production environment for all SAP Hana BI upgrades, data Security Projects, and Enhancement Change Requests Releases into Production environment
• I ensured the stakeholders, and other business partners are aware of the changes, and approve the changes, including go/no go approvals prior to scheduling the releases into Production environment for SAP BW, Hana, ECC, defect fixes upon appoved status'. Send out communications to Stakeholders, and business partners, and change assignees.
• Work with various Business Partners to ensure capacity, buy-in, stakeholder approvals. Ensuring the last phase transport to Production environment is validated based on completion of UAT/SIT/QA and other pertinent validations as required by SOX compliance.
• Schedule Releases, update SharePoint approve Go/No Go documents and store on site.
• Utilyzed Remedy, SAP, ALM for scheduling, reporting , tracking, and controlling making changes to CR's in a particular release based on Business partner and Technical team approvals.

Confidential

Technical Project Manager

Manage Channel Sales Marketing Managing and tracking multiple projects Channel websites/ Infrastructure/Microstrategy Reporting/Teradata

Responsible for Leading, directing and monitor 15 top tier projects and activities for highly complex, high risk, strategic technology-based projects from initiation to delivery. All projects cross platforms, applications, and/or business lines. I work with business partners to develop technology concepts, requirements, design alternatives, project schedules, and costs for new systems initiatives. I planned and directed highly complex program schedules and budgets, monitoring project status in comparison to cost/time projections. Provided consistent and comprehensive status reports, project updates, and ongoing cost analyses, significant issue management/ resolution and communication, usually at the executive levels. Provide direction to all related technical project management staff while serving in the primary project leadership role.

Confidential

Ranstad Technologies Project Manager

Release Management Analyst

• Release Management Analysis for SAP upgrades, BI, BW, Hana, ECC, and configuration, enhancements, defects, and change requests for deployments. Work with Scrum Master, and Project Managers and update status plans according their respective scheduled sprints.
• Process Requests for Scope Changes, update, and communicate with stakeholders.
• Create and distribute reports.
• Scheduling Release Deployments based on Capacity vs. Demand and impacts, etc.
• Financial Analysis of Budgets, Forecasts, and Actuals.
• Update SEDM Procedure Handbook for Release Management/Integration Managers.
• Other ad-hoc analysis of project and release into prod environment.
• HIPPA, privacy and information security essentials training certification.
• Created folders and archived records for Sharepoint Release Management and Integration site.

Confidential

Project Management Analyst

• Financial Budget Analysis assessment for Oracle EBusiness R12 Upgrade.
• Updated Corporate IT Sharepoint site with all upcoming projects for FY'14.
• Coordinated meetings with Finance, Business, and IT.
• Other ad-hoc analysis of project data.
• PMO Governcance, and Compliance of SOX regulations

Confidential

Sr. Project Management Analyst Infrastructure Transmission Distribution Division

Sr. Cost Analyst, Office of CIO IT Vendor Management

PMO ANALYST: Provided support to the T D Infrastructure Project Managers and PMO Governance

• Managed the IT Infrastructure and Data Center Project Portfolio. Kept track of the key milestones, budget, forecasting, schedules utilized MS Project 2010, set up various meetings Status reporting, issue/risk management, bi weekly Executive reporting meeting .
• Created and documented procedures, status reports, job estimates, contracts, and other project related documents onto PMO SharePoint.
• Resource Management. Creating teams by analyzing labor costs for internal and external labor necessary to fulfill project, and commit available resources per project.
• Cost analysis budgeting and forecasting and accruals for Tier 1 projects.
• Contract Administration and Management for IT.
• Vendor Relationship Management.
• Managed Issue/Risk log in collaboration with various teams to mitigate issues and risks.
• Invoice Goods receiver SAP/SRM Created shopping carts, CWA's Change Orders, budget forecasting, and accruals.
• Managed open contracts and accounts in collaboration with Sr. Management, PM's, Sourcing, and other functional managers. Performance monitoring, compliance of contracts/MSA and route for approvals, and create goods receipts.
• Assisted Project Managers with project related requests for capital and expense annual budget review and kept track of budget and expenditures on a biweekly basis.
• Procured services, contract extensions, and goods receipts in SAP.

Sr. Cost Analyst:

• Managed IT Projects and lead team whereby my responsibilities included serving as primary contact to business user community for portfolio of applications supporting: asset management, document management, contract management, diversity, production, and accounting.
• Managed SAP projects incuding BI Business Objects , ECC, and BW. Worked with several business partners.
• Partnered with Finance, Accounting, Legal, and Production Services teams to document processes/workflows, identify system enhancements, track application issues, prioritize/schedule deliverables, and validate implementations. Utilized MS Project 2010 for keeping track of schedules and milestones.
• Performed project management, business analysis, business intelligence using Powerpivot for data anlaysis.
• Application testing activities for technology initiatives.
• Assisted in driving project execution by consistently working with application, infrastructure, and business unit teams.
• Ensure completion of all project-related documentation, including functional specifications, technical specifications, use cases, test plans, and project plans.
• Coordinated system implementations by collaborating with relevant internal IT, external vendor, and business teams and by completing supporting documentation and pre-requisites.
• Managed work efforts of project team members, hold recurring meetings to review progress/deliverables, and provide regular written/verbal status updates to management.
• Participated in budgeting and proposal efforts by completing project scoping, cost-benefit analysis, and level of effort assessments, including resources.
• Complete all IT governance- and SOX-related documentation by required due dates.

Confidential

Global Project Management Office Consultant PMO Governance

Distribution Center Project

• Project Support for the New Distribution Center in Mexico City. Key member of the Project team to build a new Distribution site. Included collaboration with members from the Business, manage Stakeholders, IT leadership, data center construction, HW/SW implantation HR, Architects, Real Estate, Legal, Finance, Facilities, and varous Vendors.
• Cost savings 100K .
• Ensured PMO Governance, SOX compliant, including NAFTA. Maintained and administered Anti Trust documents.
• Manage support for SAP Project utilizing SDLC, budget forecasted, established accruals, and monthly reconciliation of invoices.
• Created SOP in English as well as Spanish which also included Process flows using Visio.
• Manage Contract extensions, amendments, and created SOW.
• Resource Management. Creating teams by analyzing labor costs for internal and external labor necessary to fulfill project, and commit available resources per project, within the given budget.
• Create service entries in SAP of approved estimates for invoice payments.Create Service entries in SAP of approved estimates for invoice payments.
• Clarity reporting and reconciliation of timesheets based upon project schedules.
• Other ad-hoc analysis.
• Maintained resource tools. Updated schedules and budget from project to project. Worked directly with the Global PMO Manger update org charts and sharepoint administration and set up training for change order management, global work.

Confidential

GTS DMD PMO Consultant Data Migration

• Program Management Support and Portfolio Management.
• Managed the Change Management Process and Change Controls. Created Process flows using Visio.
• Responsible for gathering Tier 1 project portfolio status reports from PM's and creating Steering Committee deck once a week.
• Resource Mangement. Ensuring resources are available, and committed. Manage external labor expenses on a monthly basis.
• Collaborate and Applying SDLC methodologies with DMD Technical team End-to End PM Infrastructure PM.
• Release Management Production, managed external Vendors, QA, and Delivery teams.
• Sharepoint Administrator for GTS Sharepoint site for Record Management, compliance, issue access levels, create workspaces, archive, and organized GTS Sharepoint structure.
• Schedule meetings, take meeting minutes and publish.

Confidential

Project Management Consultant PMO/Portfolio Management

Project Management support in various teams: Project Management office Services, Web/IVR, IT, Retrofit, Production, Vendors, QA, and Delivery.

Confidential

Project Manager

• Project Management initiation and planning support for the new Labor Related Services Program.
• Coordinated meetings to update status reports, manage timeline, schedules for large project for Planning and implementation of a new labor related services project which included planning, implementation, monitoring, database migration and closing the project. Produced presentation materials with financial details from financial reports.
• Created processes for Procurement, and other departments globally, created the business plan, created the charter, communication plan, project plan, and data analysis, created presentations for the CIO, stakeholders, and team to review the benefits for this new project.
• Steam Line Process' create Matrix for SLA including capture SLA create Metric evaluation
• Contract Management Audit for IT/Non-IT Consultancies whereby I gathered contracts created a database.
• Created documentation and managed the data.

Confidential

Project Manager, Project Management Office Release Management

• Portfolio Management of all e-business projects
• Release Management Coordination efforts
• Coordinated meetings to update dashboard, manage timeline, schedules for large projects for Execution Phase
• Completed Implementation, Execution, Migration Deployment and Project Closure
• PMO Governance Support, HIPPA Compliant

Confidential

Contract Specialist - Vendor Management Office

• Short-term project: SOW to create IT spend calendar for 2008. Reviewed, and analyzed all IT Contracts.
• Responsible for creating high level review of all IT spending and created the database in Sharepoint for the Director of the VMO in order to capture all monthly, annual, or quarterly costs by analyzing reports
• Created, updated all Corporate IT organizational charts.

Confidential

Project Coordinator

• Supported the IT Global Service Management Department. Managed capital projects such as building a new Data Center sites.
• Coordinated meetings to update dashboard, manage timeline, schedules for large Infrastructure projects for planning and implementation of computer Systems server/ data migration deployment and data center closure.
• Created procedures and process flows using Visio.
• Managed small to medium projects for Global IT Service Management supporting the Director
• Coordinated all projects including gathering information from various sources such as SAP and preparing final reports.
• Created presentations, reports budget , created process flow diagrams, and updated multiple projects in MS Project and publish on Livelink. Update projects, create and distribute reports, calculate internal rate of returns using cash flow.
• Complied with all GMP and SOX requirements, ITIL, and FDA regulations
• Provided Vendor Management- Contract Specialist: reviewed IT contracts, renew contracts, negotiate, organized change control, report spending per month, quarterly, annually. Track invoices assist Project Managers and Business Partners, and Stakeholders with real-time updates.
• Created dashboard for stakeholders meetings on a monthly basis, team building events, and closing project celebrations and general staff meetings on a monthly basis, and status report meetings, taking notes, updating newsletters via intranet.
• Other special projects such as website quick link wire-frame creation, asset management, purchase orders requests, created presentations event coordination.
• Reviewed contracts, contract negotiations, RFS's, RFP's' reports and documents
• Created presentations to share reports for weekly review meetings.
• Tracked Software License's and O M contracts.
• Completed Constant tracking of invoices, and RFS's and updating of data onto Livelink
• Record Management, documentation for migration efforts and performed document management system maintenance Livelink.

Confidential

Project Coordinator/Analyst within the PMO/Portfolio Management

• Supported Project Management Operations Lead in US. Maintained Compliance records, non disclosures for new hires.
• Reported to PMO lead, responsible for multiple administrative and analyst duties as the project coordinator.
• Project reviews, dashboard updates, logistics, and project review meetings. Maintained project team member distribution lists and updates, maintained members on team web site, update mailing lists, maintained organizational charts and email distribution lists, and updating projects in MS Project to share with PMO Team.
• Analyzed reports in order to capture spending, process change orders, and client liaison.
• Responsible for maintaining staff availability, on-boarding Accenture Consultants from India, Manila, and US including contractors with logistics, company policy/procedures, travels, and onsite/in network at client site Washington Mutual Card Services Financial Engagement.

Confidential

Operations Management

• Executive Assistant to CEO, and CTO and supported Operations Director
• Assisted the Human Resources Manager with employee benefits, new hire orientation, and coordinated events.
• Produced and analyzed reports on a regular basis. Reconciled invoices send out payments, ensure proper amount was paid to the vendor. Maintained Non disclosures documents, anti trust documents, and confidential information.
• Provided variance analysis/identification and explanations to management.
• Extracted data and prepare forecasts and assisted individual manager's budget their costs and financial status in general so that they can make informed business decisions.
• Employee Referral Coordinator Assisted Recruiting Managers with interviews, updated portal, created and maintained database for employee referrals, responsible candidate maintenance and interview scheduling.
• Created databases to keep budget for office furniture, equipment, office supplies, ordered office supplies, answered calls, greeted clients scheduled customer travel arrangements international and domestic including visa requests.
• Coordinated project Reward and Recognition program.
• Scheduled meetings, interviews, luncheons, including note taking, and distribution.

Confidential

Executive Assistant

• Managed logistics for GM executive training. Managed project to transfer and move facility from one location to NUMMI Plant.
• Supported the Lean Business Office 5S, Kanban, Toyota Way Continue Improvements, Cost savings Accounts Receivable ensuring bills were paid in a timely manner using QuickBooks .
• Human Resources Administrator employee orientation, and benefits.
• Purchasing: ordered all office supplies including hardware/software, and materials.
• Responsible for training materials and proper delivery of materials of courses.
• Coordinated meetings, captured notes during meetings and distribution of materials in a timely manner and updated the master project file. Maintained schedules and arrangements for visitors. Managed the Company Vehicle Operations. Responsibilities included making arrangements with dealerships, parking for storage insuring all vehicles were properly secured, registered and insured, as well as in their top performance condition for the purpose of evaluations for the internal and external clients for sales.

Confidential

Office Manager

• Supported Executive Global and North Americas Marketing Directors for four years
• Assisted Project Manager with updates on multiple projects. Including setting up meeting, taking notes, follow up on action items, and documentation.
• Managed office move to larger office space. Included space planning, IT Room, blueprint reading, cad drawing analysis, facilities, Real Estate lease coordination, managed capital budget for office.
• Updated changes to MS project plans, and distribute reports for monthly review meetings.
• Produced and analyzed reports on a regular basis, variance analysis/identification and provide an explanation to management, Extract data and prepare forecasts, Assist individual group members with the management of their costs and financial status in general so that they can make informed business decisions.
• Completed Budgeting, analyze P L, created monthly reports to be reviewed on a monthly basis. Reconcile and resolve discrepancies, compare actual vs. forecasts, producing accurate assessment of department finances for executive board of directors
• Purchasing Administrator: Strong proficiency in all aspects of purchasing of office related equipment, sourcing, quotes, inventory management, RFP, vendor evaluation, negotiations, requisition including, purchase orders, approval.
• Cost analysis created purchase orders for furniture software/hardware, approved and coordinated payments, Invoices, and office supplies. Recommended ways of cost reduction for office expenditures.

Confidential

Executive Assistant

• Human Resources assistant Supported Director and Staff.
• Responsible for hiring and reached established goal for the division.
• Event planning.
• Scheduled training courses for staff of Engineers.

Confidential

Executive Assistant

• Supported Marketing Director and staff.
• Office Support/Administrator.
• Responsible arranging travel, maintaining schedules, meetings, marketing literature, update mailing lists in a database.
• Completed editing, Proofread, Print requisitions for brochures document control and expense reports.

Confidential

Administrator of Operations

• Supported the Operations Facilities Director for four years.
• Construction of building logistics, moves, construction of labs, parking lots, vendor relations, and subcontractors.
• Supported RMA Manager and Staff.
• Implemented database for professional training courses for staff.
• Maintained database and all training for department.
• Receptionist promoted to Coordinator I promotion Coordinator II and Administrator.