SUMMARY

• Twenty five years of experience in all facets of IT including facilities, infrastructure, software development, business analysis, finance, Program/Project management and personnel management.
• International Office, Trade Floor and Data Center/Computing environment specifications and build out. Ground - up including room sizing, electrical, HVAC, telecommunications, raised floor layout, rack layout, structured cabling.
• Positions held range from Communications Services Manager with responsibility for IT infrastructure at multiple sites to Vice President of Global Information Technology with responsibility for all IT data centers and systems operations across 8 different regions.
• Extensive Enterprise class, cross functional Program and Project Management experience including numerous multi-million dollar initiatives including Data Center, LAN, WAN, EDI, E-commerce installations, desktop hardware installations, and telephone facility installations in 24X7 Hi-Availability environments.
• Experienced in complex multimillion dollar service, maintenance and consulting contract arrangements and negotiations.
• Application programming and CRM/ERP engineering/re-engineering experience.
• Managerial and supervisory skills and experience with staff of 60+ employees including salaried, hourly (union & non-union) and contractors. Experienced in personnel management including performance appraisals, salary administration, hiring and reduction in force efforts.
• Formal vendor management program experience.
• Excellent oral and written communication skills. Ability to develop and present business and technical presentations to both technical and/or non-technical executive management and customers
• Customer Focused Results oriented with a proven track record in technology and business.

PROFESSIONAL EXPERIENCE

Confidential, Houston, Texas

Sr PM Consultant

Responsibilities:

• Assurance and vendor coordination for of all Global Data Center infrastructure services
• Ensure that all racks, rack power, cabling, cross-connects are delivered on-time to Shell specifications.
• Specify IT power (Generator Sets, UPS), space, HVAC computing environment requirements to architects, GC and construction trades.
• Migration team representative for Shell IT and Change Management during service migration events
• IT Infrastructure representative on regional infrastructure change management teams
• Vendor and cross vendor dependencies, risks and issues identification and resolution coordination

Confidential, Houston, Texas

Sr. Consultant-Decomm and Migration Lead

Responsibilities:

• Manage a cross functional team to decommission and migrate data center devices to other facilities.
• Manage supplier teams to decommission large scale legacy infrastructure devices and computing environments
• Responsible for the planning, organization, staffing, direction, motivation, leadership, tracking, measurement and control of legacy Shell computing infrastructure and environments.
• Oversee project activities on a day-to-day basis to ensure project progresses on schedule and within budget.
• Develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources for large scale computing services and infrastructure projects
• Manage project issues, escalations, risks and implement corrective actions when necessary
• Manage a cross functional team (Service supplier technical resources) to create a Future Mode of Operation (FMO) solution for Shell IT infrastructure
• Exercise communication plan and provide ongoing feedback of pertinent information to staff and stakeholders

Confidential, Houston, Texas

Computing Environment Consultant

Responsibilities:

• Understand IT computing and networking infrastructure requirements to develop IT build out specifications and lead implementation of the IT facilities component of BG’s new regional headquarters in downtown Houston.
• Design and implement computing environments including data centers, server rooms, and telecom facilities.
• Design co-hosting facility room layouts and coordinate relocation activities for BG-Group, Rio IT data center relocation.
• Monitor and manage consumables at BG Group data centers and develop strategies for minimizing data center run and maintain costs.
• Computer room rack layouts, structured cabling, air flow analysis (CFD) and rack power distribution.
• Specify IT power (Generator Sets, UPS), space, HVAC computing environment requirements to architects, GC and construction trades.
• Responsible for the design and implementation of BG Group’s Global infrastructure (power, HVAC, surveillance) SNMP device management and monitoring system (APC InfraStruXure/StruXureware Central)
• Collaborate with Facilities on interface of building management systems (BMS) to converged IP based network.
• Serve as the SME for IT facilities at gas well and pipeline facilities at multiple gas well locations in Australia.
• Design and manage implementation of regional data centers located in the US, Australia, Trinidad and Brazil.
• Develop budgets and project financial appraisals for BG-Group’s portfolio of computing environments and data centers.
• Serve as the IT Program Manager and IT SME for the build out of the new QGC Australia office facility (30 stories) and multiple other IT facility upgrade projects.
• Develop premise distribution designs and computing environment technical specifications for BG corporate headquarters, BG-Group Place, Houston Texas.
• Heavy coordination with GC and other vendors on all IT computing environment disciplines including, HVAC, electrical, room layout, structured cabling.
• Provide technical input to General Contractor (GC) on furniture requirements and mock-up effort.
• Executive consultant for Queensland Gas Company (QGC) IT infrastructure consolidation.
• Participated in multiple RFP’s, RFQ’s and vendor engagement cost control initiatives.
• Participate in the hiring of regional IT technical and Project Management staff.

Confidential, Houston, Texas

Program Manager

Responsibilities:

• Responsible for IT construction and IT technology deployment including Server Rooms, IDF’s, SER’s, 363,000 Sq. Ft. raised floor space, electrical, computer room air conditioning (CRAC), multiple high availability networks, telecommunications, provider entrance facilities and structured cabling facilities for the new BP Helios Plaza trading facility.
• Develop and present requirements for Networking, Telecommunications and Cable disciplines including all formal CVP (BP’s Capital Value Process) documentation including, Project Plans, Business Case, Terms of Reference, Procurement Strategy, Decision Support Packages and High Level Designs
• Develop project budgets and project financial appraisals. Direct financial accountability for over $26 MM in capital projects.
• Responsible for administrative and functional leadership for Technical Project Managers, RCDDs, Cable Designers, Engineers, Digital Security personnel and contract resources (raised floor, electrical, cable installers, NW integrators, etc…).
• Responsible for all IT infrastructure RFP, RFQ, SOW development and process management
• Served as backup lead for Trader Voice system solution deployment.

Confidential, Texas

Vice President, IT Systems and Infrastructure

Responsibilities:

• Member of Confidential Senior Leadership Team
• Develop strategies for multiple Fiserv Companies. Examples of corporate strategies developed include VoIP, Data Center, Data Processing, SAN, File Transmission, and Monitoring.
• Responsible for IT Capital and Operational budgets
• Lead the development of a more qualified and effective IS Technology team.
• Provided functional and administrative leadership for a geographically distributed staff of 21 FTE’s.
• Developed comprehensive Corporate IT strategy and technology roadmaps.
• Improved customer focus and service levels for all IT services.
• Developed metrics to insure reliability and accountability across all IT platforms.
• Participated and led the technical due diligence team during a multi-million acquisition
• Developed IT policies and procedures
• Developed IT Change Management process resulting in enhanced stability of core applications and infrastructure.
• Represented IT function during pre-sales efforts, RFP response presentations and security audits (SOX, GLB, HIPAA, SAS70, Visa/Master Card) to external clients.
• Responsible for implementation and enforcement of all Systems and Infrastructure related security initiatives.
• Corporate contract negotiations.
• Lead the redesign and contract negotiations for the Confidential WAN
• Vendor management including, RFP’s, RFQ’s, and SLA’s
• A leader and catalyst for cultural change.
• Participated and led the technical due diligence team during a multi-million acquisition

Confidential, Houston, Texas

Responsibilities:

• Executive level position reporting to the CIO
• Responsible for the management, strategic planning, policies and coordination of the RPP’s system wide information technology (voice, systems, and data) divestment and transformation activities
• Responsible for the development of a customized document management system (Documentum)
• Directly responsible for $37 MM in IT divestment projects and $14 MM in operating budgets
• Negotiated global helpdesk outsourcing SOW and contract valued at $5 million.
• Responsible for re-engineering of RPP’s application portfolio from over 600 applications (including custom programs) down to approximately 200 applications. This project required an in-depth understanding of RPP’s business practices and required extensive requirements gathering and consensus building across all business units and all levels of company management.
• Responsible for RPP’s global voice solution (Cisco Avvid) blue print and program management.
• Responsible for the upgrading of all company Premise Distribution Systems at both corporate and manufacturing facilities.
• Lead the development of RPP’s global WAN architecture and negotiating associated multi-million dollar managed WAN contracts.
• Responsible for the architecture, design and implementation of RPP’s globally distributed data center strategy and the negotiation of the resulting multi-million dollar co-hosting and operational contracts.
• Responsible for data center design and relocations.
• Responsible for the development of all IT computing standards (servers and workstation) and policies
• Responsible for vendor performance and relationships.
• Developed and presented Program level status updates to RPP’s executive committee.
• Participated in executive level company strategy sessions.
• Responsible for all IT Infrastructure department staffing and performance management.
• Received award for being picked as one of the “TOP TEN” employees in the company

Confidential Houston, Texas

Responsibilities:

• Senior Corporate IT executive reporting to the CEO
• Responsible for global IT planning, budgeting and expenditures
• Responsible for programming staff responsible for custom programming on corporate CRM application (Onyx).
• Negotiated enterprise level contracts with strategic vendors including Compaq, AT&T and Microsoft saving in excess of $1 MM ($15% of budget) annually while significantly improving service levels.
• Participated in the planning and execution of multiple corporate level (10%) reduction in force efforts
• Developed and implemented a global data communications plan in support of a centralized applications architecture
• Developed multiyear IT road maps for use by executive management during the setting of organizational goals.
• Developed, negotiated, and implemented internal IT Service Level Agreements.
• Reorganized the IT organization to reduce staff while improving provided service levels.
• Successfully lead all IT disaster recovery activities in response to tropical storm Allison in Houston (2001).

Confidential, Houston, Texas

Regional Communications Manager

Responsibilities:

• Oversee the implementation of IM communications programs. Developed overall objectives and established costs and schedules for IM programs.
• Cost Center Manager. Directly responsible for $35 MM in capital projects. Responsible for full accounting of all operational and capital expenditures in regions of responsibility
• Responsible for achieving target forecast goals within +/- 5%.
• Ensured that all new Networking and PDS capital projects/programs include the necessary considerations to ensure full operational readiness upon release to production.
• Developed and maintained key partnering relationships with the Enterprise Operations, Client Services, Facilities, and Product Line organizations.
• Established and recommended changes to policies that affect subordinate organizations.
• Participated in SLA development between business units and IM Communications Technology Organization.
• Responsible for implementation of formal operational vendor management program focused on measurable continuous improvement. Including AT&T, Lucent, MCI, Southwestern Bell, and Extreme Networks.
• Responsible for all regional Compaq Y2K infrastructure compliance initiatives.
• Responsible for regional LAN/WAN infrastructure design and deployment including EDI and E-Commerce infrastructure to external Compaq business partners.
• Facilitated the consolidation and relocation of multiple large data center/server rooms throughout Houston.
• Program Manager for Gigabit Backbone Implementation Project. World’s largest Gigabit network.
• Communications representative on the IM Production Acceptance Team and Change Management Committee.
• Responsible for the development of Compaq LAN and Data Center Global Premise Distribution Standards.

Confidential, Houston, Texas

Regional Operations Manager

Responsibilities:

• Researched and negotiated terms for software/hardware licenses, and support/maintenance agreements
• Interviewed customers for both routine and project based technology requirements
• Participated in development of organizational structure for Houston IT Department
• Managed individuals in multiple functional areas including IM Helpdesk, Applications Development, Server Operations, Server Administration, and Voice Operations.
• Developed and implemented global IT organization work processes and procedures
• Managed all local Helpdesk, PC and network infrastructure support activities for Texas region manufacturing facilities.
• Represented regional business on Corporate IT strategy teams
• Represented Houston IT during Corporate IT Management Meetings
• Novell 3.1x to 4.1x Migration. Provided project planning and facilitated technical planning of all migration efforts.
• Implementation of LAN at Deer Park Plant, valued at $4.5 MM. Project responsibilities included design of LAN, project scheduling, and team leadership.
• The Desktop Standardization Project. Lead the migration effort for 1200 workstations. Major responsibilities included leading technical resources and customers to define a standard Windows 95 Desktop Configuration including hardware and software.

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Designed document management system for Supply and Transportation Business using Structured Analysis Methodology. Liaison between S&T customers and development contractors.
• Used Structured Analysis methodology to gather and document system and business requirements.
• Designed and implemented a Disaster Recovery Plan for all North American Refining Servers, including step by step procedures on how to rebuild servers from ground up in minimum time in the event of a major disaster.
• Team Leader for Supply and Transportation Helpdesk team
• Performed Premise Distribution Systems design and implementation.
• Developed various applications using Power Builder (front-end), MS SQL(DB), Paradox, Pascal, and C++