CAREER OBJECTIVE

To bridge technology with the strategy of today's dynamic corporations including aligning IT department with business in the form of business intelligence/knowledge management systems, developing project plans with short and long term ROI and introducing methodologies that will ensure optimal solutions for the organization.

EXPERIENCE

Project Manager, Confidential

• Served as a point of escalation for all order issues or operational issues
• Blended technical and business knowledge with communication skills to bridge the gap between internal business and technical objectives and served as an IT liaison into the business user communities
• Developed detailed functional, data and technical requirements using best practice processes and techniques
• Defined and managed the interface requirements between internal users and other supporting partners
• Developed comprehensive functional specifications and data models that were the blueprint for technical development and implementation efforts.
• Worked with business owner and user groups to scope and prioritize software releases
• Managed the change process as related to service offerings
• Integrated the business requirements with all internal / partner functional departments
• Implemented new contract terms or pricing agreements
• Monitor the performance of each component of the contract, identify areas for improvement and then manage the implementation of those improvements
• Worked directly with the clients to ensure efficiency of the program on a day to day basis
• Facilitated recurring meetings and conference calls with the clients and internal company departments and vendors
• Performed impact assessments due to changes in upstream systems
• Coordinated completion of estimates within project team
• Participated in design walkthroughs and verified and executed QC test scripts and results
• Performed detailed data analysis and presented findings in a cohesive, high impact format to drive and inform business and technical decisions.
• Worked with business liaisons to develop User Acceptance Test UAT scripts, and coordinated UAT
• Authored user guides, release notes, and training materials
• Assisted in establishing prioritization and scope of multiple tasks
• Executed tasks according to implementation project plans
• Applied advanced knowledge of the assessment and implementation of business processes, process improvement, product development, and strategic initiatives using the Waterfall and RUP methodology
• Web programming and publishing, and the full suite of electronic office product applications MS Office 2000, Visio
• Utilized professional business process analysis tools and techniques to create UMLs, and Use Case diagrams. Worked with relational databases Microsoft SQL server , modeling tools, and SQL
• Used professional requirements and change managements tools and techniques
• Generated SQL queries and reports for business users MS Access, Crystal Reports

Business Analyst Project Manager, Confidential

• Blended technical and business knowledge with communication skills to bridge the gap between internal business and technical objectives and served as an IT liaison into the business user communities. Developed detailed functional, data and technical requirements using best practice processes and techniques. Developed comprehensive functional specifications and data models that were the blueprint for technical development and implementation efforts. Worked with business owner and user groups to scope and prioritize software releases. Performed impact assessments due to changes in upstream systems. Coordinated completion of estimates within project team. Participated in design walkthroughs and verified and executed QC test scripts and results. Performed detailed data analysis and presented findings in a cohesive, high impact format to drive and inform business and technical decisions. Worked with business liaison to develop User Acceptance Test UAT scripts, and coordinated UAT. Authored user guides, release notes, and training materials. Assisted in establishing prioritization and scope of multiple tasks. Executed tasks according to implementation project plans.
• Applied advanced knowledge of the assessment and implementation of business processes, process improvement, product development, and strategic initiatives using the Waterfall and RUP methodology . Used program management skills such as cost estimation, cost benefit analysis, risk management with advanced project management tools MS Project, Rational ClearQuest . Web programming and publishing, and the full suite of electronic office product applications MS Office 2000, Visio . Utilized professional business process analysis tools and techniques to create UMLs, and Use Case diagrams. Worked with relational databases Oracle 9i , modeling tools, and SQL. Used professional requirements and change managements tools and techniques. Generated SQL queries and reports for business users MS Access, Crystal Reports .

Business Analyst Project Manager, Confidential

• Worked on all aspects of a project management role including detailed requirements analysis, selection of the best possible solution, functional design specification, project implementation, all types of testing such as user acceptance testing, integration testing, regression testing and system testing, providing training, and creation of documentation for users
• Defined system requirements for check writing software, prepared Request for Proposal, organized vendor demonstrations, assisted in vendor selection, involved in contract negotiations, training, and developed and coded check printing using the software that was purchased. Currently involved with Accounts Payable team in implementing Peoplesoft, and Advanced Report writing for financial and property management reports for Peoplesoft JDE ERP 8.0 .
• Performed Project Management duties including defining system requirements, preparing request for proposal RFP , arranging vendor demonstrations, finalizing vendor selection, coordinating contract negotiations, supervising software installation and configuration, performing system administration training, completing data migration, application customization, system testing, user acceptance testing, Helpdesk staff training, writing documentation for projects such as Call tracking system, Content Management system, Phone list migration, Recruitment tracking system, and Workflow applications.
• Created a Project methodology framework by designing Business Analyst guidelines and templates to reach better decisions in aligning technology with the business needs. These templates included such documents as: Project Descriptions, Project Status reports, Software evaluation criteria, Vendor evaluation criteria more for systems integrators , Weighted Average evaluations, Questionnaire for system requests, Questionnaire for references, IT RAPS IT Requirements Analysis Process System , SDLC System Development Life Cycle documentation, Issues and Action Logs, Email templates, Agenda templates, Change control request forms, Project Plans using Microsoft Project, Visio documents of data flow diagrams and system design documents

Senior Programmer Analyst Development Supervisor, Confidential

• Managed and designed the corporate based intranet and other web based applications.
• Designed, prototyped and developed web based software applications to fulfill automation, data interface, and software integration needs of TMC users, including: macro-driven Microsoft Excel models using Excel BASIC, MS Query, SQL/ODBC and other Excel Add-ins Microsoft Access database applications including table, form, and form objects, as well as macro code and Access BASIC code modules and, Microsoft Visual BASIC applications e.g., operating budget models, AP history database, MIS inventory database, PCR system reports
• Collaborated with Director, Database Analyst and programmer/consultants to build automated interfaces and/or integrate packaged software applications with custom-developed applications
• Performed IIS 5.0 6.0 administration to include the following: Creating of FTP sites, Creating of virtual sites, Permission modification, Performance tweaking, Server side script configuration, Front Page server extensions configuration, SMTP configuration and coding, Index Server configuration and coding
• Designed new web based applications to include: Enterprise security model independent or integrated with NOS , Reports, Server side scripting
• Documented applications and backend databases
• Trained IT T staff and end users for web based application administration, development and support
• Integrated other Microsoft 3rd party platform s software with Intranet model
• Implemented version control for all code
• Developed and maintained databases SQL 7.0 2000 to include setup, configuration, database creation devices, security, stored procedures, triggers, views, performance tuning and backups
• Managed a staff of two to include mentoring, training and other management duties
• Responsible for migrating several applications from Microsoft Access to a web based three tier platform using SQL server in the backend, and ASP/Javascript for programming language with a web front-end designing and maintaining the applications applying permissions using SQL testing, documenting and training.